Ease of use.

Ease of administration.

Ease of operational training.

Easy to integrate with the existing suite of tools used. Review collected by and hosted on G2.com.

Lack of sharing a link per file. The only link you can share is for the main folder or subfolder.

Please implement a feature where a link for a specific file can be shared. Review collected by and hosted on G2.com.

What a great platform. Exceeds our expactations.

We moved from a self-managed on-prem SFTP to files.com a few years ago and it had literally exceeeded our expectations in every manner. This includes: functionality, support, security, and pricing.

We currently use IP whiteliest to help with our security and this is done is a very smart manner.

We changed our comany name and a File.com expert was there to guide us to use a temporary alias, migrate all connections, then update the site name to seamlessly make this change with zero downtime.

I can't think of a feature this product does not have and would 100% recommend files.com to anyone and everyone. Review collected by and hosted on G2.com.

I have honestly not seen anything to dislike. Review collected by and hosted on G2.com.

Files.com is a replacement for our old on prep sftp server. It works great and we have never had a single outage since we switched to them. Review collected by and hosted on G2.com.

Nothing really. Support is super helpful and made it easy to get onboarded. Review collected by and hosted on G2.com.

Makes it extremely easy to manage my files Review collected by and hosted on G2.com.

I don't dislike anything about Files.com yet Review collected by and hosted on G2.com.

Files .com provides a super friendly, easy to use interface with a huge host of features that allows you to configure it the way you need it. Integration options between different applications is a breeze.

Support is fantastic and has always been proactive and helpful. Review collected by and hosted on G2.com.

nothing to add here. Our experience with Files.com has been great. Review collected by and hosted on G2.com.

As a seasoned systems administrator, I've had the pleasure of implementing Files.com at two distinct organizations, and I can say that it has revolutionized the way we manage our file-sharing needs. The flexibility to integrate Files.com with other cloud storage solutions and automate file transfers across our entire organization is nothing short of remarkable.

Initially, our goal was to create a simple web portal for customers to upload files. However, as we dove deeper into the capabilities of Files.com, we discovered a powerhouse of a solution that far exceeded our expectations. The desktop application, CLI/SDK tooling, and integrations available with Files.com have allowed us to deliver unparalleled file-sharing experiences to our users.

One of the most significant advantages of Files.com is its versatility. It seamlessly integrates with various cloud storage solutions, enabling us to create a cohesive file-sharing ecosystem that caters to our unique organizational needs. This flexibility has enabled me to confidently say "Yes, Files.com can do that!" for numerous project requests, impressing stakeholders and meeting their expectations.

What's truly impressive about Files.com is its support team. Their guidance and assistance were always readily available whenever we encountered any challenges or had questions. The extensive documentation provided by the team has been an invaluable resource in ensuring a smooth onboarding process.

As a systems administrator, I can say that Files.com has made my life significantly easier. It's streamlined our file-sharing processes, reduced errors, and increased productivity across our organization. The peace of mind that comes with knowing our files are securely stored and easily accessible is unparalleled. Review collected by and hosted on G2.com.

I wish there was more attention spent on branding and customization. This doesn't really bother me as a systems admin, but the graphics and marketing teams would love to be able to do more with the landing page for the customer facing portal. The branding in my opinion is "fine" but it has room for improvement. Review collected by and hosted on G2.com.

I used to have problems with transferring the files through files.com, but it has been fixed. Review collected by and hosted on G2.com.

UI already looks outdated. It would be great if the software can be updated to make it more modern. Sometimes, it's difficult to find the accurate file. Review collected by and hosted on G2.com.

Easy to navigate and find things. Support is fantastic. I use it daily and never had any problems. Review collected by and hosted on G2.com.

Nothing. It's an easy platform and I can navigate easily around and find what I need very quickly. Review collected by and hosted on G2.com.

Its very easy to create an organizational structures to meet the needs of my business. Review collected by and hosted on G2.com.

It is not possible to search for multiple files at once. Review collected by and hosted on G2.com.

I love the SFTP transfer setup—it’s perfect for automating reports and sending them to clients without too much hassle. The guest access feature is super handy, too, since it lets me securely share files without hassle. It’s great for keeping things efficient and secure. The SFTP feature lets me automate stuff easily, and giving clients quick access through guest links is a lifesaver. Review collected by and hosted on G2.com.

Finding specific files can be a pain without sorting options by name, type, or date. It’d be awesome if they could add some flexibility here. Not having a sorting option slows things down when you’re trying to track down a specific file, so that could definitely be improved. I don't login to Files.com too often, but when I do, I need to find files as quick as possible. Review collected by and hosted on G2.com.