Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"They sorted out the issues"
5/5
What do you like best about Files.com?

I used to have problems with transferring the files through files.com, but it has been fixed. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

UI already looks outdated. It would be great if the software can be updated to make it more modern. Sometimes, it's difficult to find the accurate file. Review collected by and hosted on G2.com.

RR
Rodrigo R.
Global Support Analyst - Incident Manager
Enterprise (> 1000 emp.)
"Very intuitive and user friendly"
5/5
What do you like best about Files.com?

Easy to navigate and find things. Support is fantastic. I use it daily and never had any problems. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Nothing. It's an easy platform and I can navigate easily around and find what I need very quickly. Review collected by and hosted on G2.com.

Hannah C.
HC
Hannah C.
Web Content Developer
Mid-Market (51-1000 emp.)
"Files is an easy way to organize and host files."
4/5
What do you like best about Files.com?

Its very easy to create an organizational structures to meet the needs of my business. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

It is not possible to search for multiple files at once. Review collected by and hosted on G2.com.

Response from Kevin Bombino of Files.com

Great to hear. We'd love to learn more about your request for searching. Please reach out to us at support@files.com and we'd be happy to set up a meeting to get your detailed feedback to our product team.

Jose C.
JC
Jose C.
Jr. Product Manager over Integrations
Small-Business (50 or fewer emp.)
"Great for secure file transfers but could use easier file sorting"
5/5
What do you like best about Files.com?

I love the SFTP transfer setup—it’s perfect for automating reports and sending them to clients without too much hassle. The guest access feature is super handy, too, since it lets me securely share files without hassle. It’s great for keeping things efficient and secure. The SFTP feature lets me automate stuff easily, and giving clients quick access through guest links is a lifesaver. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Finding specific files can be a pain without sorting options by name, type, or date. It’d be awesome if they could add some flexibility here. Not having a sorting option slows things down when you’re trying to track down a specific file, so that could definitely be improved. I don't login to Files.com too often, but when I do, I need to find files as quick as possible. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Files.com more than just an sftp site"
5/5
What do you like best about Files.com?

Easier than One Drive for sharing large file sizes and to external recipients. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Most of my complaints around files.com have been resolved but were really caused due to poor implementation. Review collected by and hosted on G2.com.

KR
Kushal R.
Security Architect!
Enterprise (> 1000 emp.)
"A Good SaaS based FTP server!"
4/5
What do you like best about Files.com?

We were looking for a robust and secure SaaS based FTP platform and found this very helpful with initial understanding with a POC. Very great features and easy to use functionality within the application itself.

Supports a wide range of usecase for an enterprise. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Everything is pretty good!

Not much to complain about. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"We needed a secure way to host our FTP files... Files.com was meeting all our needs!"
4.5/5
What do you like best about Files.com?

The security of the platform fitted our needs and it's really simple to use. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

I can't find anything to say... Could be Free... Review collected by and hosted on G2.com.

Verified User in Telecommunications
ET
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Great Resource, Easy to Manage"
5/5
What do you like best about Files.com?

We love the ease of management and integrations available. Performance and reliability are spot on and having an easy management portal is even better.Implementation was a breeze and support has been great the one time we needed to use it. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Not really anything negative to report so far. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Enterprise (> 1000 emp.)
"Realy helpful"
5/5
What do you like best about Files.com?

Possibility to share heavy documents with anybody by sending a link to the folder Review collected by and hosted on G2.com.

What do you dislike about Files.com?

The link expires after a while if you do not pay attention to the settings when creating it Review collected by and hosted on G2.com.

Luca L.
LL
Luca L.
I
Enterprise (> 1000 emp.)
"Affordable service with Great FTP/SFTP support"
5/5
What do you like best about Files.com?

Lot of file management types,

Web, FTP , SFTP, agent, shared link (with password) and so on Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Sometimes user search dont find user, happened a couple of times Review collected by and hosted on G2.com.