--- title: Files.com Reviews meta\_title: 'Files.com Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 306 reviews by the users' company size, role or industry to find out how Files.com works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 306 scale: '5' date\_modified: '2026-08-10' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- ### Files.com Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find the **ease of use** in Files.com facilitates seamless navigation and enhances daily operations across departments. [(91 mentions)](https://www.g2.com/products/files-com/reviews?filters%5Bsentiment_snippet%5D=1659744&qs=pros-and-cons#reviews) Users commend the **responsive and proactive customer support** of Files.com, enhancing their learning and platform usage experience. [(48 mentions)](https://www.g2.com/products/files-com/reviews?filters%5Bsentiment_snippet%5D=1659504&qs=pros-and-cons#reviews) Users value the **flexible integrations** and powerful features of Files.com, enhancing their file management efficiency. [(43 mentions)](https://www.g2.com/products/files-com/reviews?filters%5Bsentiment_snippet%5D=1659788&qs=pros-and-cons#reviews) Users commend the **user-friendly interface** of Files.com, making it easy and efficient for all tasks. [(37 mentions)](https://www.g2.com/products/files-com/reviews?filters%5Bsentiment_snippet%5D=1658864&qs=pros-and-cons#reviews) Users value the **easy integrations** of Files.com, enhancing productivity and streamlining file-sharing workflows effortlessly. [(35 mentions)](https://www.g2.com/products/files-com/reviews?filters%5Bsentiment_snippet%5D=1659553&qs=pros-and-cons#reviews) Users find the **complexity of options** in Files.com overwhelming, making file retrieval challenging and time-consuming. [(19 mentions)](https://www.g2.com/products/files-com/reviews?filters%5Bsentiment_snippet%5D=1659597&qs=pros-and-cons#reviews) Users find the **cost of Files.com** to be high, especially with certain configurations and pricing structures. [(16 mentions)](https://www.g2.com/products/files-com/reviews?filters%5Bsentiment_snippet%5D=1659305&qs=pros-and-cons#reviews) Users note **pricing issues** with Files.com, citing frequent changes and rising costs as a significant downside. [(15 mentions)](https://www.g2.com/products/files-com/reviews?filters%5Bsentiment_snippet%5D=1658948&qs=pros-and-cons#reviews) Users face a **difficult learning curve** with Files.com due to its extensive features and complexity for newcomers. [(7 mentions)](https://www.g2.com/products/files-com/reviews?filters%5Bsentiment_snippet%5D=1658763&qs=pros-and-cons#reviews) Users find the **learning curve challenging** , particularly for those unfamiliar with secure file transfer systems. [(6 mentions)](https://www.g2.com/products/files-com/reviews?filters%5Bsentiment_snippet%5D=1659832&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Files.com ##### 1. Ease of Use Users find the **ease of use** in Files.com facilitates seamless navigation and enhances daily operations across departments. [ See 91 mentions ](https://www.g2.com/products/files-com/reviews?filters%5Bsentiment_snippet%5D=1659744&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "File sharing made easy" What do you like about Files.com? Multiple protocols to access your files. Everything is just easy. More secure than the previous platform when creating new accounts. Once setup is com WP Wilman P. Mid-Market (51-1000 emp.) 5.0/5 "Secure and User-Friendly File Transfer" What do you like about Files.com? I like using Files.com for securely moving files over a secure platform, which allows me to share files without worrying about data being compromised. ##### 2. Customer Support Users commend the **responsive and proactive customer support** of Files.com, enhancing their learning and platform usage experience. [ See 48 mentions ](https://www.g2.com/products/files-com/reviews?filters%5Bsentiment_snippet%5D=1659504&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Powerful tool for automating file transfers and sharing with customers and external entities" What do you like about Files.com? The product has been “great” for our company and meets our needs in many ways. We’re able to automate file processing and provide a secure platform fo ![Roger P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roger P.") RP Roger P. Small-Business (50 or fewer emp.) 5.0/5 "It Just Works!" What do you like about Files.com? The service is very secure, reliable, and easy to use. It "just works". When you contact customer support, they always respond promptly. ##### 3. Features Users value the **flexible integrations** and powerful features of Files.com, enhancing their file management efficiency. [ See 43 mentions ](https://www.g2.com/products/files-com/reviews?filters%5Bsentiment_snippet%5D=1659788&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "File sharing made easy" What do you like about Files.com? Multiple protocols to access your files. Everything is just easy. More secure than the previous platform when creating new accounts. Once setup is com KW kris\_west@danielsjewelers.com W. Small-Business (50 or fewer emp.) 5.0/5 "User-Friendly with Stellar Support" What do you like about Files.com? I like using Files.com for its ease of use, and I find the client amazing. The logs are really helpful for troubleshooting. I also appreciate that the ##### 4. User Interface Users commend the **user-friendly interface** of Files.com, making it easy and efficient for all tasks. [ See 37 mentions ](https://www.g2.com/products/files-com/reviews?filters%5Bsentiment_snippet%5D=1658864&qs=pros-and-cons#reviews) See Related User Reviews KW kris\_west@danielsjewelers.com W. Small-Business (50 or fewer emp.) 5.0/5 "User-Friendly with Stellar Support" What do you like about Files.com? I like using Files.com for its ease of use, and I find the client amazing. The logs are really helpful for troubleshooting. I also appreciate that the JR Jim R. Mid-Market (51-1000 emp.) 5.0/5 "Secure, Reliable Platform with Room for Setup Improvement" What do you like about Files.com? I really appreciate the security of Files.com. It's definitely the standout feature for me. We've had experiences with other file transfer platforms w ##### 5. Integrations Users value the **easy integrations** of Files.com, enhancing productivity and streamlining file-sharing workflows effortlessly. [ See 35 mentions ](https://www.g2.com/products/files-com/reviews?filters%5Bsentiment_snippet%5D=1659553&qs=pros-and-cons#reviews) See Related User Reviews KW kris\_west@danielsjewelers.com W. Small-Business (50 or fewer emp.) 5.0/5 "User-Friendly with Stellar Support" What do you like about Files.com? I like using Files.com for its ease of use, and I find the client amazing. The logs are really helpful for troubleshooting. I also appreciate that the ![Shravankumar L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shravankumar L.") SL Shravankumar L. Enterprise (\> 1000 emp.) 5.0/5 "Files.com Access Review: Reliable File Access with Enterprise-Grade Security" What do you like about Files.com? As an admin for three sites in Files.com, I appreciate the platform’s strong security-first approach, granular permission model, and detailed audit lo ### 5 Cons or Disadvantages of Files.com ##### 1. Complexity Users find the **complexity of options** in Files.com overwhelming, making file retrieval challenging and time-consuming. [ See 19 mentions ](https://www.g2.com/products/files-com/reviews?filters%5Bsentiment_snippet%5D=1659597&qs=pros-and-cons#reviews) See Related User Reviews ![Siddhesh G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Siddhesh G.") SG Siddhesh G. Small-Business (50 or fewer emp.) 4.0/5 "Effortless Setup, Pricing Needs Improvement" What do you dislike about Files.com? Support and pricing model KW kris\_west@danielsjewelers.com W. Small-Business (50 or fewer emp.) 5.0/5 "User-Friendly with Stellar Support" What do you dislike about Files.com? Alerting could be more robust. I would like realtime alerting with troubleshooting steps. ##### 2. Expensive Users find the **cost of Files.com** to be high, especially with certain configurations and pricing structures. [ See 16 mentions ](https://www.g2.com/products/files-com/reviews?filters%5Bsentiment_snippet%5D=1659305&qs=pros-and-cons#reviews) See Related User Reviews ![Alessandro M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alessandro M.") AM Alessandro M. Mid-Market (51-1000 emp.) 5.0/5 "Secure, Collaborative, and NIS2-Ready—Access Anywhere with Confidence" What do you dislike about Files.com? Dependence on Internet connection Recurring costs JB Javier B. Small-Business (50 or fewer emp.) 5.0/5 "Very useful, and with many integration options" What do you dislike about Files.com? Price can be a bit high. However it worth for some of the functions available ##### 3. Pricing Issues Users note **pricing issues** with Files.com, citing frequent changes and rising costs as a significant downside. [ See 15 mentions ](https://www.g2.com/products/files-com/reviews?filters%5Bsentiment_snippet%5D=1658948&qs=pros-and-cons#reviews) See Related User Reviews ![Alessandro M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alessandro M.") AM Alessandro M. Mid-Market (51-1000 emp.) 5.0/5 "Secure, Collaborative, and NIS2-Ready—Access Anywhere with Confidence" What do you dislike about Files.com? Dependence on Internet connection Recurring costs JB Javier B. Small-Business (50 or fewer emp.) 5.0/5 "Very useful, and with many integration options" What do you dislike about Files.com? Price can be a bit high. However it worth for some of the functions available ##### 4. Difficult Learning Users face a **difficult learning curve** with Files.com due to its extensive features and complexity for newcomers. [ See 7 mentions ](https://www.g2.com/products/files-com/reviews?filters%5Bsentiment_snippet%5D=1658763&qs=pros-and-cons#reviews) See Related User Reviews ![Boon X.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Boon X.") BX Boon X. Enterprise (\> 1000 emp.) 5.0/5 "Reliable, Secure, and Easy-to-Use File Management Platform" What do you dislike about Files.com? While the platform is robust, the initial setup can feel overwhelming due to the wide range of configuration options. Some advanced features require a ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Fully featured and smooth FTP platform" What do you dislike about Files.com? We need to dig a lot to find features, because they're a lot of them ! ##### 5. Learning Curve Users find the **learning curve challenging** , particularly for those unfamiliar with secure file transfer systems. [ See 6 mentions ](https://www.g2.com/products/files-com/reviews?filters%5Bsentiment_snippet%5D=1659832&qs=pros-and-cons#reviews) See Related User Reviews ![Boon X.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Boon X.") BX Boon X. Enterprise (\> 1000 emp.) 5.0/5 "Reliable, Secure, and Easy-to-Use File Management Platform" What do you dislike about Files.com? While the platform is robust, the initial setup can feel overwhelming due to the wide range of configuration options. Some advanced features require a PW Phillip W. Small-Business (50 or fewer emp.) 5.0/5 "Non-IT user of Files.com" What do you dislike about Files.com? While I wouldn't necessarily consider it a strike against Files.com, the greatest barrier I experience is my own ignorance. There are options availab ![Verified User in Outsourcing/Offshoring](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Outsourcing/Offshoring") AO Verified User in Outsourcing/Offshoring Mid-Market (51-1000 emp.) 4/17/2026 "Reliable, Secure, and Easy-to-Manage File Transfers with Files.com" 5/5 What do you like best about Files.com? What I like best about Files.com is how easy it is to use. The interface is clean, intuitive, and makes managing files, users, and permissions straightforward without requiring a lot of training. Setting up secure file sharing and transfers is quick, and the platform is reliable for day-to-day business use. Overall, it provides a great balance between powerful features and simplicity, making it easy to get work done efficiently. Review collected by and hosted on G2.com. What do you dislike about Files.com? There isn't much to dislike. The platform is easy to use, the interface is intuitive, and it makes managing files and sharing content straightforward. Overall, I've had a positive experience using it. Review collected by and hosted on G2.com. What problems is Files.com solving and how is that benefiting you? Files.com has made it much easier to securely share files with clients and colleagues from a single platform. It has simplified file transfers, improved collaboration, and made managing user access straightforward. The platform is reliable, easy to use, and has helped save time by reducing manual processes and making file sharing more efficient and secure. Review collected by and hosted on G2.com. Show More 7/16/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Josh L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josh L.") JL Josh L. Co-founder Small-Business (50 or fewer emp.) 4/5/2026 "Seamless Google Cloud Storage (GCS) Management with Files.com" 5/5 What do you like best about Files.com? We use Files.com as an interface to Google Cloud Storage, which gives us the ability to easily manage access. It's a perfect veneer for our needs, providing an extra layer of permissions, history, permission fencing, and public access. We also appreciate the file permissioning and fencing to prevent unintended access, and that it works well without getting in the way. The command line interface (CLI) is handy as it gives us programmatic access, and the initial setup was very easy. Review collected by and hosted on G2.com. What do you dislike about Files.com? Nothing really. It works and works well. Review collected by and hosted on G2.com. What problems is Files.com solving and how is that benefiting you? We use Files.com as an interface to Google Cloud Storage, where it helps us easily manage access, provide extra layers of permissions, history, and permission fencing to prevent unintended access. Review collected by and hosted on G2.com. Show More 7/6/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite AA Anton A. CTO Mid-Market (51-1000 emp.) 4/18/2026 "Reliable Backup and Centralized File Management That Improves Visibility" 5/5 What do you like best about Files.com? At Startslice, the biggest value for us has been Files.com’s backup capabilities and centralized file management. We use it to keep generated files in one place instead of relying only on separate FTP environments, which gives us better visibility and more control over file operations. A major benefit in our workflow is that files are not just transferred, but also stored in a structured way, which makes it easier to track activity, review what was sent, and reduce the risk of losing important files. This has made our file handling process more reliable and easier to manage compared to working directly through fragmented FTP setups. Review collected by and hosted on G2.com. What do you dislike about Files.com? The main drawback for us is pricing flexibility. For lower-volume use cases, it can feel like you are paying for a larger-scale setup than you actually need. We would also like to see a more separate sandbox or testing environment, because debugging in the same account requires extra care with permissions and folder access. Better low-volume pricing options and a cleaner test environment would improve the experience. Review collected by and hosted on G2.com. What problems is Files.com solving and how is that benefiting you? Files.com is helping us solve the challenge of managing file transfers and backups across external file environments in a more organized way. At Startslice, it gives us a centralized layer where files can be stored, tracked, and managed more reliably instead of relying only on separate FTP processes. The main benefit for us is better operational visibility, more structured file handling, and less overhead in maintaining file workflows. This makes the overall process more dependable and easier to manage. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic DU Denys U. Owner Small-Business (50 or fewer emp.) 4/2/2026 "The All-in-One File Orchestration Layer That Replaced Our Entire Custom Middleware Stack" 5/5 What do you like best about Files.com? I like the centralized automation and reliability of Files.com. It completely eliminated our fragile custom Apex + middleware setup by acting as a smart orchestration layer that automatically routes files to the right FTP servers based on rules, keeps a secure backup of everything, and handles bi-directional sync with zero maintenance. The combination of smart routing, scheduled syncs, webhooks, automatic retries, and a clear dashboard with proper alerts means we no longer waste time chasing FTP failures or debugging scattered logs. Everything just works reliably. Files.com turned a painful, high-maintenance process into something simple, visible, and scalable. The initial setup was smooth and fast, and their support team was responsive. The API docs are especially well-written, making it much easier than our old custom PHP + Apex solution. Review collected by and hosted on G2.com. What do you dislike about Files.com? The only real drawback we’ve encountered is pricing. While the price is absolutely justified for companies with high file volumes, complex routing needs, and heavy daily usage like ours (it easily replaces custom middleware and saves huge development and maintenance time), it feels significantly high for smaller teams or lighter workloads. As a development company, we especially lack flexibility in the pricing model. A client who only needs to synchronize a couple of files per day still ends up paying nearly the same as a large enterprise running thousands of transfers. More granular, usage-based or tiered options for low-volume cases would make the platform much more accessible to a wider range of companies. Review collected by and hosted on G2.com. What problems is Files.com solving and how is that benefiting you? Files.com acts as a secure, automated orchestration layer, eliminating fragile setups by smartly routing files, maintaining backups, and handling syncs with zero maintenance. It simplifies a painful process, providing reliability and scalability. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Shravankumar L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shravankumar L.") SL Shravankumar L. Information security analyst Enterprise (\> 1000 emp.) 8/4/2025 "Files.com Access Review: Reliable File Access with Enterprise-Grade Security" 5/5 What do you like best about Files.com? As an admin for three sites in Files.com, I appreciate the platform’s strong security-first approach, granular permission model, and detailed audit logging, which make it easy to enforce least-privilege access and maintain compliance. The ability to manage users, roles, IP allowlisting, and automation independently across sites ensures clear isolation and reduces the risk of misconfiguration. Support for multiple secure file transfer protocols such as SFTP, FTPS, HTTPS, and APIs simplifies integrations with internal systems and external partners, while the automation and monitoring capabilities help keep file operations reliable and well-governed without adding operational overhead. Review collected by and hosted on G2.com. What do you dislike about Files.com? As an admin, I appreciate the powerful capabilities Files.com provides. With slight enhancements to the reporting customization and permission structure visibility, it could further streamline access reviews and daily admin tasks. Overall, it’s a solid platform that continues to evolve in the right direction. Review collected by and hosted on G2.com. What problems is Files.com solving and how is that benefiting you? Files.com solves the problem of insecure and fragmented file transfers by providing a centralized, secure platform with strong access controls, encryption, and detailed audit logging. From an admin perspective, this reduces the risk of data leaks, simplifies user and permission management, and makes it easier to enforce least-privilege access across multiple sites. The support for multiple secure transfer protocols and automation also minimizes manual effort, improves reliability, and helps meet compliance and audit requirements without adding operational overhead. Review collected by and hosted on G2.com. Show More 3/12/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite WP Wilman P. Manager - Infrastructure & Security, IT Mid-Market (51-1000 emp.) 1/27/2026 "Secure and User-Friendly File Transfer" 5/5 What do you like best about Files.com? I like using Files.com for securely moving files over a secure platform, which allows me to share files without worrying about data being compromised. I appreciate the ease of use from their site, as it lets me easily upload files and share them with anyone without any issues. The initial setup was super easy and fast, which is really helpful. Overall, Files.com has proven to be very valuable and reliable for my needs. Review collected by and hosted on G2.com. What do you dislike about Files.com? There could be more features or ways to share files. I would like stronger authentication protocols and maybe a desktop version or on-prem to integrate with my servers/software. Review collected by and hosted on G2.com. What problems is Files.com solving and how is that benefiting you? I use Files.com to move files securely and share them without worrying about data being compromised. Review collected by and hosted on G2.com. Show More 4/27/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Prahlad K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prahlad K.") PK Prahlad K. Head of Operations & Supply Chain | Founding Team Small-Business (50 or fewer emp.) 5/29/2026 "Secure Sharing with Room for Improvement" 4.5/5 What do you like best about Files.com? I really appreciate the security features of Files.com. They are very good and allow me to securely share files with my colleagues or vendors. It's easy to use, which was great during the initial setup. We switched from Google Drive mainly for security reasons, and Files.com has been more secure for us. Review collected by and hosted on G2.com. What do you dislike about Files.com? It should have more user access management like limited access to my teammates to access files—something like this. And this is not a big problem, but at the same time, currently, AI is booming everywhere. I think, like, Files.com should have an integration with one of the AI platforms outside, like OpenAI or claude. Review collected by and hosted on G2.com. What problems is Files.com solving and how is that benefiting you? I use Files.com to store and share data securely with my colleagues, benefiting from strong security features. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 9/16/2024 "Powerful tool for automating file transfers and sharing with customers and external entities" 5/5 What do you like best about Files.com? The product has been “great” for our company and meets our needs in many ways. We’re able to automate file processing and provide a secure platform for sharing files with both internal and external entities. It is HIPAA compliant, which is extremely important to our organization. The variety of options and integrations also gives us the flexibility to meet both existing and new requirements across all of our customers and partners. They are very customer-focused and forward-looking. They want to understand what customers are using their products for and explore ways to extend the product to meet current and future needs. They have implemented the requested enhancements and have been very attentive and responsive to our needs. Review collected by and hosted on G2.com. What do you dislike about Files.com? It took us a little time to understand which tool to use for each requirement. Once we understood the model, we were able to quickly build what we needed. We’d like to see more flexibility around security, auditing, and reporting. Review collected by and hosted on G2.com. What problems is Files.com solving and how is that benefiting you? Common platform to share and transfer files between various entities associated to our organization. Provides notification flexibility and automation which is very effective. Review collected by and hosted on G2.com. Show More 3/30/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Chris T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris T.") CT Chris T. Information Services Coordinator Primary/Secondary Education Enterprise (\> 1000 emp.) 3/20/2026 "Secure Sharing Made Easy with Files.com" 4.5/5 What do you like best about Files.com? I use Files.com to share secure files rather than sending sensitive data through email. I really like the ease of use and the ability to leverage the flexibility that it offers. It integrates seamlessly with a variety of different applications, including Google Cloud and other SaaS tools, which can be set up and configured in minutes rather than hours. The ability to share files securely with a unique link offers a lot of flexibility, and integrating Files.com with DUO for MFA ensures an extra layer of security. The setup was easy and seamless. Review collected by and hosted on G2.com. What do you dislike about Files.com? I'd like Files.com to offer more advanced file sorting options. This would allow me to keep folders and files more organized. I'd like to be able to drag and drop files and sort by specific file types, names, and dates. Review collected by and hosted on G2.com. What problems is Files.com solving and how is that benefiting you? I use Files.com to share secure files and collaborate securely, avoiding email for sensitive data. It saves me time with easy setup, offers flexibility with secure link sharing, and integrates smoothly with other tools. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Aaron C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron C.") AC Aaron C. Enterprise (\> 1000 emp.) 4/9/2026 "Seamless File Transfer with Exceptional Simplicity" 5/5 What do you like best about Files.com? I like the UI and simplicity of the product site on Files.com, which allows our users to quickly pick up the platform and be the most efficient they can in their jobs. I appreciate the newly announced innovation of expectations, which will allow us to be proactive on unsent file errors rather than reactive. The platform provides a secure, effective, and concise location to safely share files. The initial setup was efficient, and we had assistance along the way. Review collected by and hosted on G2.com. What do you dislike about Files.com? We would like for the group admin to have the ability to edit, delete, add, etc. users. Right now they can't. Files.com is working with us on adding this feature however. Review collected by and hosted on G2.com. What problems is Files.com solving and how is that benefiting you? Files.com provides a secure and effective way to share files, making our users efficient with its simplicity. The newly announced expectations feature helps us be proactive about unsent file errors. Review collected by and hosted on G2.com. 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