--- title: Files.com Reviews meta\_title: 'Files.com Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 309 reviews by the users' company size, role or industry to find out how Files.com works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 309 scale: '5' date\_modified: '2026-08-12' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # Files.com Reviews & Product Details Visit Website Files.com is the secure, cloud-native File Orchestration Platform built to replace the patchwork of legacy file infrastructure: aging SFTP servers, heavy MFT suites, separate file-sharing tools, and the custom scripts holding them together, all with one system. IT teams stop losing hours to patching servers and chasing failed transfers, while business users get a clean interface that works for technical and non-technical teams alike. Files.com consolidates every file flow into a single platform with centralized access controls, policy enforcement, and complete audit visibility. It presents every storage system (AWS, Azure, Google Cloud, on-premises NAS, and 50+ other connectors) as one governed namespace, so multiple clouds and on-prem storage work as one. Automate mission-critical flows with no-code workflows, or build against a full REST API, SDKs, and a Terraform provider. Files.com speaks SFTP, FTPS, FTP, WebDAV, and AS2, exposes an S3-compatible endpoint, and supports OpenPGP and GPG, connecting modern apps, multiple clouds, and legacy partners without middleware. AES-256 encryption in transit and at rest, fine-grained role-based access, SSO, SCIM, and MFA, and immutable audit trails support SOC 2 Type II, HIPAA, GDPR, and ITAR requirements. Built cloud-native with elastic scaling, there are no servers to patch or manage. Files.com is ranked #1 for Managed File Transfer in Gartner Peer Insights and scores #1 across every attribute on G2's MFT grid. More than 4,000 organizations trust it, including Equifax, Rag & Bone, Cognizant, and Michelin, with over 15 years of operation and zero breaches. Go live fast with expert-led onboarding included. * * * Product Website Files.com Seller [Files.com](https://www.g2.com/sellers/files-com) Discussions [Files.com Community](https://www.g2.com/products/files-com/discuss) Languages Supported German, English, French, Japanese, Portuguese, Spanish Solution Type All-in-One Overview by Kevin Bombino Show More ## Pricing Pricing provided by Files.com. ### Files.com Free Trial [ View More Pricing Information ](https://www.g2.com/products/files-com/pricing) ## Files.com Integrations (10) What do users say about integrations? Verified by Files.com [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Boomi ](https://www.g2.com/products/boomi/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Cloud Storage ](https://www.g2.com/products/google-cloud-storage/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft OneDrive for Business ](https://www.g2.com/products/microsoft-onedrive-for-business/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft SharePoint ](https://www.g2.com/products/microsoft-sharepoint/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") MuleSoft Anypoint Platform ](https://www.g2.com/products/mulesoft-anypoint-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Okta ](https://www.g2.com/products/okta/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") S3 Drive ](https://www.g2.com/products/s3-drive/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Wasabi Object Storage ](https://www.g2.com/products/wasabi-object-storage/reviews) Show More ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 6/11/2026 "Efficient File Sharing with Robust Security Controls" 4/5 What do you like best about Files.com? I like the security controls and customization of per role, user, and folder security and access levels, which allow us to give access based on roles and meet our internal compliance policy. Files.com makes sharing large files without email possible, which solves a big problem for us. The initial setup was easy compared to other platforms, and it's user friendly. Review collected by and hosted on G2.com. What do you dislike about Files.com? The native application needs to improve. Review collected by and hosted on G2.com. What problems is Files.com solving and how is that benefiting you? I use Files.com for big file sharing without email, and it allows us to give access role-based and meet internal compliance policies. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 5/25/2026 "Smooth Integration, Needs Better Local Sync" 3.5/5 What do you like best about Files.com? I like the logs and controls on sharing with Files.com. I also appreciate the options and features available for integration with different platforms. Additionally, the initial setup was easy for me. Review collected by and hosted on G2.com. What do you dislike about Files.com? The direct sync on the device and real-time working on files on the device isn't as smooth as I’d like. Windows and Mac sync should feel as seamless as working with local files. Review collected by and hosted on G2.com. What problems is Files.com solving and how is that benefiting you? I use Files.com for cloud storage and file sharing, which solves the problem of sharing data externally and collecting data from outside the organization. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Siddhesh G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Siddhesh G.") SG Siddhesh G. VP Products Small-Business (50 or fewer emp.) 12/23/2025 "Effortless Setup, Pricing Needs Improvement" 4/5 What do you like best about Files.com? I use Files.com because it makes transferring client data easy with its SFTP capabilities. I like that it is easy to set up and found the onboarding process to be straightforward. Review collected by and hosted on G2.com. What do you dislike about Files.com? Support and pricing model Review collected by and hosted on G2.com. What problems is Files.com solving and how is that benefiting you? Files.com makes transferring client data easier through its easy SFTP setup. Review collected by and hosted on G2.com. Show More 4/9/2026 Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") EC Verified User in Computer Software Small-Business (50 or fewer emp.) 3/31/2026 "Secure, Trustworthy Internal File Sharing—Still Evaluating" 3.5/5 What do you like best about Files.com? It seems like a highly secure and trustworthy solution for file sharing internally with agentic workflows I'm excited to try. Review collected by and hosted on G2.com. What do you dislike about Files.com? We're in the process of evaluating it so cannot comment. Review collected by and hosted on G2.com. What problems is Files.com solving and how is that benefiting you? We have many files that we collaborate on, and we’re eager to see how we can best automate our workflows around the files we use most, while still maintaining the proper controls and oversight. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Services") AI Verified User in Information Services Small-Business (50 or fewer emp.) 7/29/2025 "A simple and agile solution, but with limitations" 3.5/5 What do you like best about Files.com? It is very easy to use for any user. It allows different access permissions. Additionally, it contains multiple options that can be adapted to the needs of each user, to track shipments, files, or accesses. Review collected by and hosted on G2.com. What do you dislike about Files.com? I feel like there are options that I'm not taking full advantage of, for example, the fact of connecting the desktop with the cloud. There should be a tutorial to know how to use all the available options and tools. I don't like that contacts aren't saved when you share. There should be a directory of people you've shared with, to use them again if needed. Review collected by and hosted on G2.com. What problems is Files.com solving and how is that benefiting you? I don't understand the question. The problems it helps me solve are those of sharing files with different groups of colleagues and clients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ![Verified User in Information Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Services") AI Verified User in Information Services Small-Business (50 or fewer emp.) 4/9/2026 "Excellent Compliance Features" 4/5 What do you like best about Files.com? The compliancy features are very good. We use it daily. Review collected by and hosted on G2.com. What do you dislike about Files.com? We do not dislike any functionality of the files.com site Review collected by and hosted on G2.com. What problems is Files.com solving and how is that benefiting you? Securely transfer files between us and our clients Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") UO Verified User in Oil & Energy Small-Business (50 or fewer emp.) 11/14/2025 "Effortless to Use with Easy Access to Support Docs" 4/5 What do you like best about Files.com? Simple to use for file sharing and access to support documents is easy. Review collected by and hosted on G2.com. What do you dislike about Files.com? When subfiles are involved, the structure can be a little difficult to manage but it isnt that big of a deal. Review collected by and hosted on G2.com. What problems is Files.com solving and how is that benefiting you? We are able to create password protected files for specific customers that allow for controlled sharing of large files. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Hannah C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hannah C.") HC Hannah C. Web Content Developer Mid-Market (51-1000 emp.) 7/22/2025 "Files is an easy way to organize and host files." 4/5 What do you like best about Files.com? Its very easy to create an organizational structures to meet the needs of my business. Review collected by and hosted on G2.com. What do you dislike about Files.com? It is not possible to search for multiple files at once. Review collected by and hosted on G2.com. What problems is Files.com solving and how is that benefiting you? We use this platform as our image repository that allows our business partners to easily ingest images. Review collected by and hosted on G2.com. Show More Response from Kevin Bombino of Files.com [Editedit](https://www.g2.com/survey_responses/files-com-review-11420079/official_response/edit) Great to hear. We'd love to learn more about your request for searching. Please reach out to us at support@files.com and we'd be happy to set up a meeting to get your detailed feedback to our product team. Current UserValidated ReviewerIncentivizedSource: Seller invite KR Kushal R. Security Architect! Enterprise (\> 1000 emp.) 7/29/2025 "A Good SaaS based FTP server!" 4/5 What do you like best about Files.com? We were looking for a robust and secure SaaS based FTP platform and found this very helpful with initial understanding with a POC. Very great features and easy to use functionality within the application itself. Supports a wide range of usecase for an enterprise. Review collected by and hosted on G2.com. What do you dislike about Files.com? Everything is pretty good! Not much to complain about. Review collected by and hosted on G2.com. What problems is Files.com solving and how is that benefiting you? FTP with more easy access and great application security for limited access to users and can be controlled by RBACs Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![César P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "César P.") CP César P. Tech Manager Mid-Market (51-1000 emp.) 7/4/2025 "Excelent platform and they are improving services every year." 4/5 What do you like best about Files.com? Usability and services are the best about files.com Review collected by and hosted on G2.com. What do you dislike about Files.com? some times bandwich could be slow generating long response times Review collected by and hosted on G2.com. What problems is Files.com solving and how is that benefiting you? Creating an easy way to transfer files and engage the final user Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Files.com? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Files.com ](https://www.g2.com/products/files-com/discussions/new) GU Guest User • Last activity over 3 years ago What is Brickftp? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/what-is-brickftp) GU Guest User • Last activity about 4 years ago What is files com? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-files-com) [ View all Discussions ](https://www.g2.com/products/files-com/discuss) ## Pricing Options Pricing provided by Files.com. ### Files.com Free Trial ### Starter $199.00 Per Month ### Power $499.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/files-com/pricing) Files.com Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_33ef3ccb9a522802f162f51ef1f1d974/progress-moveit.png "Product Avatar Image") Progress MOVEit 4.4/5(529) [ Compare Now ](https://www.g2.com/compare/files-com-vs-progress-moveit) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b276200b0009ef2a8fe0e369cce3a15c/goanywhere-mft.png "Product Avatar Image") GoAnywhere MFT 4.6/5(456) [ Compare Now ](https://www.g2.com/compare/files-com-vs-goanywhere-mft) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_abbd032e7b3c96f249d81fa9a1cb75a0/progress-sharefile.png "Product Avatar Image") Progress ShareFile 4.2/5(1,541) [ Compare Now ](https://www.g2.com/compare/files-com-vs-progress-sharefile) ##### ##### Files.com Features Data Delivery Application Integration Functionality Encryption File Transfer Language Support Governance Provisioning and Governance Management File Management Synchronization Scheduling [ View More Features ](https://www.g2.com/products/files-com/features) ## Top-Rated Alternatives [ ![Progress MOVEit](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Progress MOVEit") Progress MOVEit 4.4/5(529) ](https://www.g2.com/products/progress-moveit/reviews) [ ![GoAnywhere MFT](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoAnywhere MFT") GoAnywhere MFT 4.6/5(456) ](https://www.g2.com/products/goanywhere-mft/reviews) [ ![Progress ShareFile](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Progress ShareFile") Progress ShareFile 4.2/5(1,541) ](https://www.g2.com/products/progress-sharefile/reviews) [ View All Alternatives ](https://www.g2.com/products/files-com/competitors/alternatives) ##### Categories on G2 [iPaaS](https://www.g2.com/categories/ipaas)[File Transfer Protocol (FTP)](https://www.g2.com/categories/file-transfer-protocol-ftp)[Managed File Transfer (MFT)](https://www.g2.com/categories/managed-file-transfer-mft) ##### Explore More [Top platforms for feedback trend analysis](https://www.g2.com/discussions/what-are-the-top-platforms-for-feedback-trend-analysis)[Is a dedicated database comparison tool worth it for a small development team, or does a careful manual review of migration scripts cover the same ground at that scale?](https://www.g2.com/discussions/is-a-dedicated-database-comparison-tool-worth-it-for-a-small-development-team-or-does-a-careful-manual-review-of-migration-scripts-cover-the-same-ground-at-that-scale)[Which Oracle Siebel resellers handle customer data migration and system integration during Siebel deployments for organisations in highly regulated industries?](https://www.g2.com/discussions/which-oracle-siebel-resellers-handle-customer-data-migration-and-system-integration-during-siebel-deployments-for-organisations-in-highly-regulated-industries) [data observability software](https://www.g2.com/discussions/looking-for-the-best-data-observability-software-in-2025)[Which contractor payment platforms give accountants a clear, auditable trail for international payments without exporting to a separate system to reconcile?](https://www.g2.com/discussions/which-contractor-payment-platforms-give-accountants-a-clear-auditable-trail-for-international-payments-without-exporting-to-a-separate-system-to-reconcile)[Pros and Cons Details](https://www.g2.com/products/files-com/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)