# Best Enterprise Search Software - Page 4

  *By [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)*

   Enterprise search software crawls and indexes structured and unstructured data from diverse sources, enriches it with metadata and security controls, and applies ranking algorithms to deliver precise, permission-aware results through a unified search interface. These solutions clean and structure data, enabling users to securely enter and find data across various data sources using metadata and relevance scoring, including databases, documents, applications, websites, and intranets.

Users across multiple roles and teams can benefit from using enterprise search software since the retrieval of data from a mix of databases and shared sources is key to accomplishing many tasks within a business setting. Enterprise search software consolidates documents, databases, and application content into a unified search index and relevance framework, giving employees secure and rapid access to information while improving productivity, ensuring compliance, and reducing operational costs.

Enterprise search software “Google-izes" data: It circumvents the time and effort that goes into tagging, filing, sharing, and retrieving information regardless of size and media type, creating a secure, powerful, and easy-to-use search function. Enterprise search software used within a business context usually integrates with [business intelligence](https://www.g2.com/categories/business-intelligence) and data management solutions, which are used to clean and structure data, making information easier to locate. Within an e-commerce setting, they are integrated with [product information management software](https://www.g2.com/categories/product-information-management-pim). While integration is not required, enterprise search software can pull information from various sources such as [customer relationship management (CRM) software](https://www.g2.com/categories/crm), [enterprise resource planning (ERP) software](https://www.g2.com/categories/erp), [HR management suites](https://www.g2.com/categories/hr-management-suites), [supply chain suites](https://www.g2.com/categories/supply-chain-suites), and more.

To qualify for inclusion in the Enterprise Search category, a product must:

- Collect and update information from different data sources, types, and formats
- Index or archive data
- Provide intelligent search options (autocomplete, find similar, rank by relevance, etc.)
- Create an interface to search and retrieve data
- Allow users to refine their search using advanced filters
- Provide privacy features by applying granular permissions and access controls, ensuring users only access information they are authorized to see while safeguarding sensitive content
- Provide search analytics features that track queries and user behavior, revealing gaps where information is missing and enabling teams to continuously refine and optimize content for greater relevance and business value




  
## How Many Enterprise Search Software Products Does G2 Track?
**Total Products under this Category:** 202

### Category Stats (May 2026)
- **Average Rating**: 4.42/5
- **New Reviews This Quarter**: 272
- **Buyer Segments**: Mid-Market 43% │ Small-Business 41% │ Enterprise 16%
- **Top Trending Product**: Sinequa (+0.208)
*Last updated: May 18, 2026*

  
## How Does G2 Rank Enterprise Search Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 74,400+ Authentic Reviews
- 202+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

  
## Which Enterprise Search Software Is Best for Your Use Case?

- **Leader:** [Slack](https://www.g2.com/products/slack/reviews)
- **Highest Performer:** [CADDi Drawer](https://www.g2.com/products/caddi-drawer/reviews)
- **Easiest to Use:** [Slack](https://www.g2.com/products/slack/reviews)
- **Top Trending:** [Glean](https://www.g2.com/products/glean-technologies-glean/reviews)
- **Best Free Software:** [Notion](https://www.g2.com/products/notion/reviews)

  
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---

  ## What Are the Top-Rated Enterprise Search Software Products in 2026?
### 1. [TeamSlide](https://www.g2.com/products/teamslide/reviews)
  TeamSlide is a slide search and library solution with a PowerPoint add-in. Access all of your slides, images, and videos without ever leaving PowerPoint. TeamSlide checks your presentations for version control, prompting you when there are out-of-date slides. Seamlessly connect TeamSlide to SharePoint, Box, OneDrive, Google Drive, or any other content management system. Maximize the value of your content and build better presentations through TeamSlide's slide library capabilities.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 42
**How Do G2 Users Rate TeamSlide?**

- **Highlighting:** 9.6/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.5/10 (Category avg: 8.9/10)
- **Natural Language:** 9.2/10 (Category avg: 8.7/10)
- **File Types:** 10.0/10 (Category avg: 8.5/10)

**Who Is the Company Behind TeamSlide?**

- **Seller:** [Aploris](https://www.g2.com/sellers/aploris)
- **Year Founded:** 2015
- **HQ Location:** Hamburg, Germany
- **LinkedIn® Page:** https://www.linkedin.com/company/teamslide/ (5 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Consulting
  - **Company Size:** 50% Small-Business, 36% Mid-Market


#### What Are TeamSlide's Pros and Cons?

**Pros:**

- Ease of Use (27 reviews)
- Search Functionality (13 reviews)
- Easy Access (11 reviews)
- Collaboration (9 reviews)
- Customer Support (9 reviews)

**Cons:**

- Learning Curve (6 reviews)
- Learning Difficulty (4 reviews)
- Slow Loading (4 reviews)
- Update Issues (3 reviews)
- Access Issues (2 reviews)

### 2. [Aiven for OpenSearch](https://www.g2.com/products/aiven-for-opensearch/reviews)
  Aiven for OpenSearch is the most complete managed Open Source OpenSearch solution on the market. Cloud-native, full-featured, and backed by a 99.99% SLA, you can immediately launch a fully operational OpenSearch cluster in the AWS, GCP, and Microsoft Azure region of your choice. Check out some of the top features: • Equipped with Kibana • Account Control Lists (ACLs) • Virtual Private Cloud (VPC) peering • Logs, metrics and graphing integrations, e.g. Datadog • Rest / transit encryption • Dedicated VMs Have stringent security requirements? We are ISO / IEC 27001: 2013, SOC 2, HIPAA, GDPR, and CCPA compliant. Taken together, our platform and solution can easily pass your audit and be taken into use quickly. Easily snap Aiven for OpenSearch into your workflow via our REST API or Terraform tooling, or work with it through our console and CLI. Check our pricing out and see for yourself with a free 30-day trial.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 6
**How Do G2 Users Rate Aiven for OpenSearch?**

- **Highlighting:** 9.2/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.7/10 (Category avg: 8.9/10)
- **Natural Language:** 10.0/10 (Category avg: 8.7/10)
- **File Types:** 9.2/10 (Category avg: 8.5/10)

**Who Is the Company Behind Aiven for OpenSearch?**

- **Seller:** [Aiven](https://www.g2.com/sellers/aiven)
- **Year Founded:** 2016
- **HQ Location:** Helsinki, Southern Finland
- **Twitter:** @aiven_io (4,100 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/10294984/ (439 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 63% Mid-Market, 38% Enterprise


#### What Are Aiven for OpenSearch's Pros and Cons?

**Pros:**

- Customer Support (1 reviews)
- Ease of Use (1 reviews)
- Helpful (1 reviews)
- Integration Capabilities (1 reviews)
- Reliability (1 reviews)

**Cons:**

- Complex Pricing (1 reviews)
- Cost Issues (1 reviews)
- Expensive (1 reviews)
- Limitations (1 reviews)
- Limited Customization (1 reviews)

### 3. [Alibaba Elasticsearch](https://www.g2.com/products/alibaba-elasticsearch/reviews)
  Alibaba Cloud Elasticsearch is a cloud-based Service that offers built-in integrations such as Kibana, X-Pack, and Alibaba Cloud VPC, Cloud Monitor, and Resource Access Management. With Pay-As-You-Go billing, Alibaba Cloud Elasticsearch costs 30% less than self-built solutions and saves you the hassle of maintaining and scaling your platform.


  **Average Rating:** 3.8/5.0
  **Total Reviews:** 6
**How Do G2 Users Rate Alibaba Elasticsearch?**

- **Highlighting:** 10.0/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.2/10 (Category avg: 8.9/10)
- **Natural Language:** 8.3/10 (Category avg: 8.7/10)
- **File Types:** 9.2/10 (Category avg: 8.5/10)

**Who Is the Company Behind Alibaba Elasticsearch?**

- **Seller:** [Alibaba](https://www.g2.com/sellers/alibaba)
- **HQ Location:** Hangzhou
- **Twitter:** @alibaba_cloud (1,189,841 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1218665/ (4,817 employees on LinkedIn®)
- **Ownership:** BABA
- **Total Revenue (USD mm):** $509,711

**Who Uses This Product?**
  - **Company Size:** 50% Small-Business, 33% Mid-Market


### 4. [Atolio](https://www.g2.com/products/atolio/reviews)
  Atolio is how enterprises use LLMs to find answers privately and securely - the foundational AI solution for safely making knowledge useful and accessible.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 6
**How Do G2 Users Rate Atolio?**

- **Highlighting:** 9.3/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.9/10 (Category avg: 8.9/10)
- **Natural Language:** 8.0/10 (Category avg: 8.7/10)
- **File Types:** 8.7/10 (Category avg: 8.5/10)

**Who Is the Company Behind Atolio?**

- **Seller:** [Atolio](https://www.g2.com/sellers/atolio)
- **Year Founded:** 2019
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/atolio (24 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 67% Mid-Market, 17% Small-Business


### 5. [Celebros](https://www.g2.com/products/celebros/reviews)
  CELEBROS helps eCommerce sites turn their search bar and merchandise into powerful conversion tools to grow revenue and increase customer satisfaction. With over 250 semantic algorithm components and adaptive AI, Celebros’ search understands how to show your most serious customers the right products. Celebros Site Search allows visitors to use natural language search phrases to find the product they are looking for with speed and ease. Here are a few examples of search queries that the Celebros AI Search can process: "black shoes for women in size 4 without heels" "open shoulder dresses in size 10" "engagement ring princess cut in 14K white gold" Misspelling like these are being corrected and understood automatically: "modren weding invitetions" "PARRAJMUPMRES LOGNBAER" Price related search terms: "red dresses under $100" "jackets for women between $100 and $150" "gift ideas for 35 dollars"


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 16
**How Do G2 Users Rate Celebros?**

- **Quality of Support:** 9.8/10 (Category avg: 8.9/10)
- **Natural Language:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind Celebros?**

- **Seller:** [Bridgeline Digital](https://www.g2.com/sellers/bridgeline-digital)
- **Year Founded:** 2000
- **HQ Location:** Burlington, MA
- **Twitter:** @Bridgeline (1,653 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/16846/ (285 employees on LinkedIn®)
- **Ownership:** NASDAQ:BLIN

**Who Uses This Product?**
  - **Top Industries:** Retail
  - **Company Size:** 56% Mid-Market, 25% Small-Business


### 6. [DEVONAgent](https://www.g2.com/products/devonagent/reviews)
  DEVONagent Pro queries all major and minor search engines, weeds out all the junk, and presents the really good stuff nicely ranked the way you want.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 6
**How Do G2 Users Rate DEVONAgent?**

- **Highlighting:** 6.7/10 (Category avg: 8.4/10)
- **Quality of Support:** 7.7/10 (Category avg: 8.9/10)
- **Natural Language:** 8.9/10 (Category avg: 8.7/10)
- **File Types:** 7.2/10 (Category avg: 8.5/10)

**Who Is the Company Behind DEVONAgent?**

- **Seller:** [Devon Technologies](https://www.g2.com/sellers/devon-technologies)
- **HQ Location:** Pinehurst, ID
- **LinkedIn® Page:** https://www.linkedin.com/company/devon-technologies/ (2 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 50% Mid-Market, 50% Small-Business


#### What Are DEVONAgent's Pros and Cons?

**Pros:**

- Easy Integrations (1 reviews)
- Fast Search (1 reviews)
- Link Management (1 reviews)
- Results (1 reviews)
- Search Functionality (1 reviews)

**Cons:**

- Difficult Navigation (1 reviews)
- Inadequate Filtering (1 reviews)
- Search Functionality (1 reviews)

### 7. [Dieselpoint](https://www.g2.com/products/dieselpoint/reviews)
  Dieselpoint Search is search and navigation software for enterprise data including document collections, databases, and XML.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 6
**How Do G2 Users Rate Dieselpoint?**

- **Highlighting:** 7.7/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.3/10 (Category avg: 8.9/10)
- **Natural Language:** 8.0/10 (Category avg: 8.7/10)
- **File Types:** 9.0/10 (Category avg: 8.5/10)

**Who Is the Company Behind Dieselpoint?**

- **Seller:** [Dieselpoint](https://www.g2.com/sellers/dieselpoint)
- **HQ Location:** Chicago, US
- **Twitter:** @dieselpoint (27 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/dieselpoint/ (2 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 67% Mid-Market, 17% Small-Business


#### What Are Dieselpoint's Pros and Cons?

**Pros:**

- Navigation Ease (2 reviews)
- Ease of Implementation (1 reviews)
- Fast Search (1 reviews)
- Link Management (1 reviews)
- Problem Solving (1 reviews)

**Cons:**

- Difficult Navigation (1 reviews)
- Inadequate Filtering (1 reviews)
- Learning Difficulty (1 reviews)
- Search Functionality (1 reviews)
- Slow Loading (1 reviews)

### 8. [Findr](https://www.g2.com/products/findr/reviews)
  Universal search for all your apps. Findr is an AI-powered search assistant that helps you search across all your apps, at once. With Findr, you can: 1. Cut down time spent on searching for information. 2. Stop asking for links and documents - improve team collaboration and productivity. 3. Gather references about a topic from a single view with centralized data search


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 6
**How Do G2 Users Rate Findr?**

- **Highlighting:** 8.0/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.2/10 (Category avg: 8.9/10)
- **Natural Language:** 8.0/10 (Category avg: 8.7/10)
- **File Types:** 7.7/10 (Category avg: 8.5/10)

**Who Is the Company Behind Findr?**

- **Seller:** [Findr](https://www.g2.com/sellers/findr)
- **Year Founded:** 2022
- **HQ Location:** Bengaluru, Karnataka
- **Twitter:** @usefindr (413 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/usefindr (8 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 67% Small-Business, 33% Mid-Market


### 9. [Onna](https://www.g2.com/products/onna/reviews)
  Today, work happens in the cloud. Teams utilize Slack, Google Workspace, Microsoft 365, and dozens of other collaboration apps to run your business. But when litigation strikes, an investigation opens, or a compliance deadline looms, legal teams discover a hard truth: your legacy discovery workflows weren’t built for the modern digital workplace. Unstructured data is scattered across dozens of platforms. IT is overwhelmed by ad hoc legal requests that take days or weeks to fulfill. Over-collection drives up review costs and introduces security risks. And without a defensible, repeatable process, every new matter starts from zero. Onna was built to solve this problem. By creating a unified platform, legal and IT teams have a defensible, single source of truth for all your collaboration data. Instead of scrambling during litigation or an investigation, teams gain: - 24/7 visibility into collaboration data - Precision targeting down to a single Slack message - One repeatable workflow across your entire tech stack - A defensible, auditable single source of truth Onna turns your unstructured data into controlled, searchable, actionable information. Access: 29+ no-code connectors centralize data from your entire tech stack in one platform Analyze: Targeted collections, real-time indexing, and precision search enable rapid insight and analysis Act: Export in review-ready format for downstream eDiscovery tools like Logikcull or Reveal The result is a defensible, single source of truth built for the scale and complexity of today’s digital workplace. Onna - The leading data collection & management platform for eDiscovery


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 22
**How Do G2 Users Rate Onna?**

- **Highlighting:** 8.3/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.3/10 (Category avg: 8.9/10)
- **Natural Language:** 8.9/10 (Category avg: 8.7/10)
- **File Types:** 9.2/10 (Category avg: 8.5/10)

**Who Is the Company Behind Onna?**

- **Seller:** [Reveal Data](https://www.g2.com/sellers/reveal-data)
- **Company Website:** https://onna.com/
- **Year Founded:** 2009
- **HQ Location:** Chicago, Illinois
- **Twitter:** @RevealData (727 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/reveal-data (505 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Legal Services
  - **Company Size:** 59% Enterprise, 36% Mid-Market


#### What Are Onna's Pros and Cons?

**Pros:**

- Customer Support (2 reviews)
- Easy Navigation (2 reviews)
- Efficiency (2 reviews)
- Integrations (2 reviews)
- Onboarding (2 reviews)

**Cons:**

- Slow Performance (2 reviews)
- Expensive (1 reviews)
- Improvement Needed (1 reviews)
- Insufficient Training (1 reviews)
- Integration Issues (1 reviews)

### 10. [Akooda Enterprise Search](https://www.g2.com/products/akooda-enterprise-search/reviews)
  Akooda Enterprise Search unlocks insights with Generative AI search for the whole enterprise. The new AI-powered search and analytics engine goes beyond delivering results, offering context, analysis, and a deep comprehension of your organization. Tailored to effortlessly handle a variety of data types, formats, and sources, Akooda Enterprise Search provides answers that are both relevant and contextually fitting.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 5
**How Do G2 Users Rate Akooda Enterprise Search?**

- **Highlighting:** 9.2/10 (Category avg: 8.4/10)
- **Quality of Support:** 10.0/10 (Category avg: 8.9/10)
- **Natural Language:** 9.4/10 (Category avg: 8.7/10)
- **File Types:** 9.2/10 (Category avg: 8.5/10)

**Who Is the Company Behind Akooda Enterprise Search?**

- **Seller:** [Akooda](https://www.g2.com/sellers/akooda)
- **HQ Location:** Cambridge, US
- **Twitter:** @GetAkooda (107 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/akooda (18 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 80% Small-Business, 20% Mid-Market


### 11. [Hebbia AI](https://www.g2.com/products/hebbia-ai-2026-02-24/reviews)
  Hebbia is an advanced AI platform purpose-built for financial institutions to transform how analysts, bankers, and investors handle document-intensive workflows. Its flagship product, Matrix, serves as a co-pilot for finance, automating processes that rely on parsing and analyzing vast sets of PDFs, spreadsheets, and data rooms. How Matrix Works Matrix leverages large language models (LLMs) such as OpenAI and Anthropic, but extends them with agentic execution that decomposes financial queries into multi-step actions. The system presents results in a transparent data grid with citations, so teams can audit, verify, and collaborate in real time. Key Features Financial Data Analysis at Scale: Extracts and structures information from CIMs, loan agreements, credit models, and filings with unmatched speed and accuracy. Multi-Modal Processing: Handles PDFs, spreadsheets, redlines, emails, and nested tables seamlessly. Agentic Execution: Breaks down valuation, comps, and diligence queries into actionable steps for precise outcomes. Transparent AI Grid: Shows every reasoning step, making workflows auditable and collaborative. Enterprise-Grade Security: End-to-end encryption trusted by top investment banks and funds. The Value Matrix makes financial workflows up to ten times faster and more accurate. By automating the extraction, structuring, and analysis of millions of documents, Hebbia helps finance professionals overcome information overload and move from raw data to investment decisions in record time. Unlike generic LLM solutions, Hebbia integrates seamlessly with existing financial data sources and requires no custom model training—delivering immediate business value that compounds over time.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 11
**How Do G2 Users Rate Hebbia AI?**

- **Highlighting:** 8.8/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.5/10 (Category avg: 8.9/10)
- **Natural Language:** 9.6/10 (Category avg: 8.7/10)
- **File Types:** 6.7/10 (Category avg: 8.5/10)

**Who Is the Company Behind Hebbia AI?**

- **Seller:** [Hebbia](https://www.g2.com/sellers/hebbia)
- **Year Founded:** 2020
- **HQ Location:** New York, NY
- **LinkedIn® Page:** https://www.linkedin.com/company/hebbia/ (140 employees on LinkedIn®)
- **Phone:** 212-655-5043

**Who Uses This Product?**
  - **Top Industries:** Financial Services
  - **Company Size:** 55% Small-Business, 36% Mid-Market


#### What Are Hebbia AI's Pros and Cons?

**Pros:**

- Features (6 reviews)
- Document Management (5 reviews)
- Useful (5 reviews)
- Ease of Use (4 reviews)
- Helpful (4 reviews)

**Cons:**

- File Management (4 reviews)
- Usage Limitations (4 reviews)
- Poor Usability (3 reviews)
- Upload Issues (3 reviews)
- Context Understanding (2 reviews)

### 12. [Hyland Enterprise Search](https://www.g2.com/products/hyland-enterprise-search/reviews)
  Enterprise Search from Hyland enables users to find precise information from inside any type of document, file and email generated across the organization and located in content repositories, SharePoint sites, email systems, network shares, intranets, extranets, websites, databases, social media and other places. Being able to quickly locate information across all these places can help users complete a task, solve a problem, or advance a business process more efficiently and can help the organization reduce information security risk and improve compliance.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 5
**How Do G2 Users Rate Hyland Enterprise Search?**

- **Highlighting:** 10.0/10 (Category avg: 8.4/10)
- **Quality of Support:** 10.0/10 (Category avg: 8.9/10)
- **Natural Language:** 10.0/10 (Category avg: 8.7/10)
- **File Types:** 10.0/10 (Category avg: 8.5/10)

**Who Is the Company Behind Hyland Enterprise Search?**

- **Seller:** [Hyland](https://www.g2.com/sellers/hyland-a47a4cc4-7960-4080-8278-3ba399e3d4cd)
- **Year Founded:** 1991
- **HQ Location:** Westlake, OH
- **Twitter:** @Hyland (13,183 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/10043/ (4,156 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 80% Mid-Market, 40% Enterprise


### 13. [Outmind](https://www.g2.com/products/outmind/reviews)
  Outmind gives you instant access to your documents, emails, conversations... to make you gain time, quality and efficiency. With Outmind, you don't re-create existing documents: you can start from internal reference items. Our machine-learning algorithms automatically show the best results for each query. When you need more information than shared, Outmind also identifies the most relevant internal contacts according to their contributions. This will allow you to avoid soliciting the wrong people unnecessarily.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 5
**How Do G2 Users Rate Outmind?**

- **Highlighting:** 9.4/10 (Category avg: 8.4/10)
- **Quality of Support:** 10.0/10 (Category avg: 8.9/10)
- **Natural Language:** 9.6/10 (Category avg: 8.7/10)
- **File Types:** 10.0/10 (Category avg: 8.5/10)

**Who Is the Company Behind Outmind?**

- **Seller:** [Outmind](https://www.g2.com/sellers/outmind)
- **Year Founded:** 2020
- **HQ Location:** Paris, FR
- **Twitter:** @outmind_ai (167 Twitter followers)
- **LinkedIn® Page:** https://linkedin.com/company/outmind-app (23 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 60% Small-Business, 20% Mid-Market


### 14. [Quepid](https://www.g2.com/products/quepid/reviews)
  Quepid improves the relevance of Solr & Elasticsearch search results using collaborative and test-driven methods.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 5
**How Do G2 Users Rate Quepid?**

- **Highlighting:** 9.4/10 (Category avg: 8.4/10)
- **Quality of Support:** 7.5/10 (Category avg: 8.9/10)
- **Natural Language:** 10.0/10 (Category avg: 8.7/10)
- **File Types:** 8.3/10 (Category avg: 8.5/10)

**Who Is the Company Behind Quepid?**

- **Seller:** [Quepid](https://www.g2.com/sellers/quepid)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 80% Small-Business, 20% Mid-Market


### 15. [Salesforce Appexchange](https://www.g2.com/products/salesforce-appexchange/reviews)
  KonaSearch provides a single, consolidated view into Salesforce and other data sources. Our customers commonly use us for: Talent Management Recruiting firms are challenged to stay competitive in a fast changing market. Now that everyone has the same applicant data, the curation of it is the new battleground. Kona Talent solves the problem with its Deep Search and allows firms to find previously overlooked patterns. Dashboards with custom action buttons to drive workflows let clients respond faster than ever before. Many of our clients are also automating common tasks using our learning AI. Complex Search Any requirement to provide advanced or complex search capabilities such as: ✔ All fields (including picklists & long text areas) ✔ Connected objects (Lookup & Master-Detail) ✔ Attachments, notes, files, articles or other sources


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 7
**How Do G2 Users Rate Salesforce Appexchange?**

- **Highlighting:** 6.7/10 (Category avg: 8.4/10)
- **Quality of Support:** 6.9/10 (Category avg: 8.9/10)
- **Natural Language:** 8.3/10 (Category avg: 8.7/10)
- **File Types:** 10.0/10 (Category avg: 8.5/10)

**Who Is the Company Behind Salesforce Appexchange?**

- **Seller:** [Basis Technology](https://www.g2.com/sellers/basis-technology)
- **Year Founded:** 1995
- **HQ Location:** Somerville, US
- **Twitter:** @basistechnology (2,864 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/basis-technology (53 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 57% Enterprise, 43% Mid-Market


#### What Are Salesforce Appexchange's Pros and Cons?

**Pros:**

- Problem Solving (1 reviews)

**Cons:**

- Lack of Information (1 reviews)
- Poor Recommendations (1 reviews)

### 16. [SearchBlox Search Server](https://www.g2.com/products/searchblox-search-server/reviews)
  SearchBlox SearchAI is an end-to-end enterprise AI platform built to unify search, generative AI, and automation. Designed for organizations that want to harness unstructured data securely and intelligently, SearchAI combines Hybrid Search, Retrieval-Augmented Generation (RAG), and a built-in private LLM to deliver accurate, contextual, and compliant answers across every touchpoint. Whether you’re improving website discovery, powering chatbots, or transforming enterprise knowledge access, SearchAI helps your business find, understand, and act on information faster. At the heart of SearchAI lies Hybrid Search, which blends keyword (lexical) precision with semantic (vector) understanding to surface the most relevant results — not just matches, but meaningful answers. This ensures employees and customers always see content that aligns with their intent, even across millions of documents, messages, and multimedia assets. Unlike conventional search tools, SearchAI’s hybrid engine is context-aware, enabling smarter, more human-like search experiences that continuously learn and improve through feedback. SearchAI goes beyond retrieval with Retrieval-Augmented Generation (RAG) — an architecture that fuses your enterprise data with generative AI. This enables AI assistants and chatbots to generate responses grounded in trusted, real-time content rather than hallucinations. From customer service automation to internal support desks, SearchAI empowers AI agents that explain, cite, and act — turning information into decisions and conversations into insights. Every answer is traceable to verified data sources, maintaining accuracy, compliance, and confidence in enterprise AI adoption. The platform also integrates personalization and AI recommendations, making digital experiences adaptive and intent-driven. SearchAI Recommend analyzes user behavior and preferences in real time to deliver relevant content, products, and answers — boosting engagement, conversions, and satisfaction. By combining AI-powered search and intelligent recommendations, organizations can deliver unified, personalized journeys that strengthen relationships and improve business outcomes. With its built-in private LLM, SearchAI eliminates dependency on external APIs and ensures data privacy, security, and predictable costs. Enterprises can deploy the platform on-premises, in private clouds, or through AWS and Azure marketplaces, achieving flexibility and scalability without sacrificing control. The result is a fixed-cost, enterprise-grade GenAI solution tailored for regulated industries, large-scale data environments, and mission-critical search applications. SearchBlox SearchAI redefines Enterprise Search, RAG, and AI automation — empowering organizations to unlock the value hidden in their data. From enterprise knowledge management to customer-facing chatbots, SearchAI delivers speed, accuracy, and trust at scale.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 5
**How Do G2 Users Rate SearchBlox Search Server?**

- **Highlighting:** 7.5/10 (Category avg: 8.4/10)
- **Quality of Support:** 7.3/10 (Category avg: 8.9/10)
- **Natural Language:** 5.8/10 (Category avg: 8.7/10)
- **File Types:** 9.4/10 (Category avg: 8.5/10)

**Who Is the Company Behind SearchBlox Search Server?**

- **Seller:** [SearchBlox Software](https://www.g2.com/sellers/searchblox-software)
- **Company Website:** https://www.searchblox.com/
- **Year Founded:** 2003
- **HQ Location:** N/A
- **Twitter:** @searchblox (2,246 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 40% Mid-Market, 40% Small-Business


#### What Are SearchBlox Search Server's Pros and Cons?

**Pros:**

- Customization (1 reviews)
- Features (1 reviews)

**Cons:**

- Software Bugs (1 reviews)

### 17. [Squirro](https://www.g2.com/products/squirro-squirro/reviews)
  Squirro is the only European vendor to be named an Emerging Leader in the ‘Gen AI Engineering’ and ‘AI Knowledge Management Apps/General Productivity’ Emerging Market Quadrants 2025. Data finds purpose with Squirro, the first enterprise-ready generative AI for search, insights, and automation. Trusted by central banks and over 30 industry leaders. Squirro develops top-notch Retrieval Augmented Generation (RAG) and Semantic Search technology with access to an unlimited universe of data and connectors. Squirro's features include advanced search & chat while browsing, document summarization, chats with results, knowledge graphs, among others. Squirro offers the implementation of stringent access control lists (ACLs), the flexibility of public cloud and on-premise deployments with open-source models like Mixtral, ensuring full data sovereignty, adapted for the most regulated industries. Recognized by Gartner as a visionary company.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 10
**How Do G2 Users Rate Squirro?**

- **Highlighting:** 10.0/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.4/10 (Category avg: 8.9/10)
- **Natural Language:** 9.2/10 (Category avg: 8.7/10)
- **File Types:** 9.2/10 (Category avg: 8.5/10)

**Who Is the Company Behind Squirro?**

- **Seller:** [Squirro](https://www.g2.com/sellers/squirro)
- **Year Founded:** 2012
- **HQ Location:** Zurich, Switzerland
- **Twitter:** @Squirro (958 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/squirroag/ (98 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Computer Software
  - **Company Size:** 40% Mid-Market, 40% Small-Business


#### What Are Squirro's Pros and Cons?

**Pros:**

- Data Analytics (4 reviews)
- Ease of Use (4 reviews)
- Features (4 reviews)
- AI Technology (3 reviews)
- Helpful (3 reviews)

**Cons:**

- Complex Setup (1 reviews)
- Difficult Configuration (1 reviews)
- Difficult Customization (1 reviews)
- Difficult Learning (1 reviews)
- Difficult Navigation (1 reviews)

### 18. [Askdata for SAP HANA](https://www.g2.com/products/askdata-for-sap-hana/reviews)
  Askdata transforms your organization by unlocking the power of your data with a combination of machine learning and AI-driven search analytics. This App allows end business users to type natural language questions and retrieve real-time information from any SAP data source.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 4
**How Do G2 Users Rate Askdata for SAP HANA?**

- **Highlighting:** 8.9/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.2/10 (Category avg: 8.9/10)
- **Natural Language:** 10.0/10 (Category avg: 8.7/10)
- **File Types:** 8.9/10 (Category avg: 8.5/10)

**Who Is the Company Behind Askdata for SAP HANA?**

- **Seller:** [Askdata](https://www.g2.com/sellers/askdata)
- **Year Founded:** 2019
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** https://www.linkedin.com/company/askdata/ (6 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Mid-Market


### 19. [Command E](https://www.g2.com/products/command-e/reviews)
  Blazing-fast universal search and productivity app that enables individuals and teams to focus on producing their best work and accomplish more in far less time.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 4
**How Do G2 Users Rate Command E?**

- **Highlighting:** 9.6/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.6/10 (Category avg: 8.9/10)
- **Natural Language:** 9.6/10 (Category avg: 8.7/10)
- **File Types:** 9.2/10 (Category avg: 8.5/10)

**Who Is the Company Behind Command E?**

- **Seller:** [Command E](https://www.g2.com/sellers/command-e)
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** http://www.linkedin.com/company/getcommande (4 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 75% Small-Business, 25% Mid-Market


#### What Are Command E's Pros and Cons?

**Pros:**

- Ease of Use (2 reviews)
- Features (2 reviews)
- Speed (2 reviews)
- Time-saving (2 reviews)
- Customization (1 reviews)

**Cons:**

- Expensive (1 reviews)
- File Management (1 reviews)
- Learning Difficulty (1 reviews)
- Search Functionality (1 reviews)
- Small Business Challenges (1 reviews)

### 20. [Dovetail](https://www.g2.com/products/dovetail-research-pty-ltd-dovetail/reviews)
  It’s never been easier to build a product or service. The barriers to entry (ideas, talent, and tooling) are quickly becoming commoditized by AI. The faster your teams align behind and solve the most critical customer problems, the more revenue and market share you unlock. The only way to win is to identify what customers need and deliver it before the competition. But this is difficult to do. Data is scattered across teams and tools using various methods and it is difficult to understand, and align on, at speed. Even in the world of AI, the unique challenges associated with gathering, analyzing, and understanding complex customer feedback lead to teams wasting millions of dollars in failed products, slower development cycles, and duplicated efforts. As a result, they are continually risking decreases in customer satisfaction, and ultimately revenue. Dovetail provides always-on customer understanding. Our AI-native customer intelligence platform automatically turn sales calls, user feedback, support tickets, and voice of customer data into actionable insights that grow your business. Dovetail integrates with dozens of tools like Gong, Intercom, Zoom, Salesforce, Slack, Teams, and Google Play to analyze video, audio, documents, and text. Auto-generate reports and requirements documents; configure dashboards to visualize trends; and set up agents to ensure insights are acted on. Enable your team to track feature requests, identify pain points, reduce churn, and increase customer satisfaction through high-quality, accurate, and real-time customer intelligence that’s accessible to everyone. Deploy the industry-standard, enterprise-grade system of record for all of your customer intelligence. Put your customer first and grow your business. We’re for teams who care about solving real customer problems. Join the likes of Meta, Volvo, AWS, Dyson, Deloitte, and thousands more as they put their customer first with Dovetail.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 166
**How Do G2 Users Rate Dovetail?**

- **Quality of Support:** 9.1/10 (Category avg: 8.9/10)

**Who Is the Company Behind Dovetail?**

- **Seller:** [Dovetail Research Pty. Ltd.](https://www.g2.com/sellers/dovetail-research-pty-ltd)
- **Company Website:** https://dovetail.com/
- **Year Founded:** 2017
- **HQ Location:** Sydney, Australia
- **Twitter:** @hidovetail (2,188 Twitter followers)
- **LinkedIn® Page:** https://au.linkedin.com/company/heydovetail (169 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Senior UX Researcher, UX Researcher
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 45% Mid-Market, 27% Small-Business


#### What Are Dovetail's Pros and Cons?

**Pros:**

- Ease of Use (114 reviews)
- Features (83 reviews)
- Useful (51 reviews)
- Insights (50 reviews)
- Insights Analysis (48 reviews)

**Cons:**

- Missing Features (39 reviews)
- Limitations (35 reviews)
- Inefficient Tagging (28 reviews)
- Complexity (25 reviews)
- Feature Limitations (22 reviews)

### 21. [GroupBy](https://www.g2.com/products/groupby/reviews)
  GroupBy's fully cloud native technology powers the world's most relevant and highly converting eCommerce websites. Our SaaS-based, Product Discovery Platform powered by Google Cloud Retail AI, provides industry-leading features for data enrichment, search, recommendations, navigation, personalization, merchandising & search analytics, and is backed by our ongoing commitment to partnering with our clients. We excel with complex, large-scale B2B configurations and in dynamic, high volume B2C scenarios. Founded in 2013, GroupBy is headquartered in Toronto, Canada and has offices in Austin, Texas.


  **Average Rating:** 3.6/5.0
  **Total Reviews:** 10
**How Do G2 Users Rate GroupBy?**

- **Quality of Support:** 6.7/10 (Category avg: 8.9/10)

**Who Is the Company Behind GroupBy?**

- **Seller:** [GroupBy](https://www.g2.com/sellers/groupby)
- **Year Founded:** 2013
- **HQ Location:** Toronto, ON
- **Twitter:** @GroupByInc (4,279 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/groupby-inc- (22 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 40% Small-Business, 40% Mid-Market


### 22. [iManage Insight+](https://www.g2.com/products/imanage-insight/reviews)
  Teams excel when they have easy access to the right information, in context, when they need it. iManage Insight makes it simple to connect and surface information to adopt best practices and locate experts, unlocking your team to bring the best of the organization to every interaction. Key Benefits - Build connections across people, systems, and content to receive highly relevant and accurate search results right at your fingertips. - Discover the best knowledge nd content no matter where it’s stored, and reuse best practices, all with a single search. - Make the most of expertise and easily find relevant content with intelligent access to your organization’s latest thinking and market insight. - Give users personalized search—including in-context results and a customizable ranking algorithm—all to make them more agile and productive.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 4
**How Do G2 Users Rate iManage Insight+?**

- **Highlighting:** 8.8/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.2/10 (Category avg: 8.9/10)
- **Natural Language:** 8.8/10 (Category avg: 8.7/10)
- **File Types:** 9.2/10 (Category avg: 8.5/10)

**Who Is the Company Behind iManage Insight+?**

- **Seller:** [iManage](https://www.g2.com/sellers/imanage)
- **Year Founded:** 2015
- **HQ Location:** Chicago, Illinois
- **Twitter:** @imanageinc (2,759 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/4526/ (1,277 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 40% Enterprise, 40% Mid-Market


### 23. [Radar Docs](https://www.g2.com/products/radar-docs/reviews)
  Radar Docs can organize and manage all important company information. Radar Docs creates a corporate governance premium while providing transparency. Keep data secure, have superior efficiency, and allow for granular access provisions around information.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 13
**How Do G2 Users Rate Radar Docs?**

- **Highlighting:** 8.8/10 (Category avg: 8.4/10)
- **Quality of Support:** 7.9/10 (Category avg: 8.9/10)
- **Natural Language:** 10.0/10 (Category avg: 8.7/10)
- **File Types:** 9.2/10 (Category avg: 8.5/10)

**Who Is the Company Behind Radar Docs?**

- **Seller:** [DocDep](https://www.g2.com/sellers/docdep-c0f358f1-48a8-4e8b-85e8-2bfdf38ace8c)
- **Year Founded:** 2009
- **HQ Location:** Bryn Mawr
- **LinkedIn® Page:** https://www.linkedin.com/company/docdep/about/ (173 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 46% Small-Business, 31% Enterprise


### 24. [Rovo](https://www.g2.com/products/rovo/reviews)
  AI-powered search, chat, studio and agents–driven by your team's knowledge.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 4
**How Do G2 Users Rate Rovo?**

- **Highlighting:** 6.7/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.9/10 (Category avg: 8.9/10)
- **Natural Language:** 8.3/10 (Category avg: 8.7/10)
- **File Types:** 9.2/10 (Category avg: 8.5/10)

**Who Is the Company Behind Rovo?**

- **Seller:** [Atlassian](https://www.g2.com/sellers/atlassian)
- **Year Founded:** 2002
- **HQ Location:** Sydney and San Francisco
- **Twitter:** @Atlassian (106,351 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/atlassian (21,334 employees on LinkedIn®)
- **Ownership:** NASDAQ:TEAM

**Who Uses This Product?**
  - **Company Size:** 75% Enterprise, 25% Mid-Market


#### What Are Rovo's Pros and Cons?

**Pros:**

- Integrations (1 reviews)
- Search Functionality (1 reviews)

**Cons:**

- Lack of Information (1 reviews)
- Poor Reporting (1 reviews)

### 25. [Sinequa](https://www.g2.com/products/sinequa/reviews)
  Sinequa is an Enterprise Agentic AI platform that helps organizations securely find, understand, and activate knowledge across all their data, powering intelligent search, AI assistants, autonomous AI agents, and workflow automation at enterprise scale. At its core, Sinequa connects and unifies structured and unstructured data across hundreds of enterprise systems, creating a trusted knowledge foundation for both employees and AI. This foundation enables enterprise AI search to find the right information instantly, AI assistants to support employees with accurate, context-aware answers, and AI agents to autonomously plan, execute, and optimize end-to-end workflows. Sinequa is built for organizations that operate in complex, regulated environments. Its advanced retrieval-augmented generation (RAG) architecture grounds every AI output in trusted enterprise knowledge, virtually eliminating hallucinations while ensuring traceability, explainability, and policy compliance. Security, access controls, and governance are embedded by design, not added as an afterthought. Unlike generic AI tools or point solutions, Sinequa provides a single, scalable platform that supports the full spectrum of enterprise AI use cases, from workplace search and decision support to agentic workflow automation, without locking customers into a specific model or vendor. Trusted by global enterprises across manufacturing, life sciences, energy, and other data-intensive industries, Sinequa helps organizations move faster, reduce risk, and turn fragmented information into a lasting competitive advantage.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 4
**How Do G2 Users Rate Sinequa?**

- **Highlighting:** 8.9/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.6/10 (Category avg: 8.9/10)
- **Natural Language:** 8.9/10 (Category avg: 8.7/10)
- **File Types:** 8.9/10 (Category avg: 8.5/10)

**Who Is the Company Behind Sinequa?**

- **Seller:** [Sinequa](https://www.g2.com/sellers/sinequa)
- **Year Founded:** 2002
- **HQ Location:** Paris, Île-de-France, France
- **Twitter:** @sinequa (1,316 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/sinequa (160 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 60% Enterprise, 60% Mid-Market



    ## What Is Enterprise Search Software?
  [Analytics Tools & Software](https://www.g2.com/categories/analytics-tools-software)
  ## What Software Categories Are Similar to Enterprise Search Software?
    - [Insight Engines Software](https://www.g2.com/categories/insight-engines)
    - [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software)
    - [E-Commerce Search Software](https://www.g2.com/categories/e-commerce-search)

  
---

## How Do You Choose the Right Enterprise Search Software?

### What You Should Know About Search Software

### What is Search Software?

Enterprise search software enables the organized retrieval of stored data within an organization so users can securely enter and find data across enterprise databases, intranets, websites, and more. This software helps clean and structure data to make it easier to find by distributing information across a variety of repositories. Search software, therefore, helps unlock the power of data, as it is only useful if it can be found. By tagging, filing, sharing, and retrieving information regardless of size and media type, enterprise search software creates a secure and powerful search function. This type of software usually integrates with [business intelligence platforms](https://www.g2.com/categories/business-intelligence-platforms) and [master data management (MDM) software](https://www.g2.com/categories/master-data-management-mdm) which are used to clean and structure data as discussed above.

While integration is not required, search software helps pull information from various sources such as [customer relationship management (CRM) software](https://www.g2.com/categories/crm), [enterprise resource planning (ERP) systems](https://www.g2.com/categories/erp-systems), [HR management suites](https://www.g2.com/categories/hr-management-suites), [product information management (PIM) software](https://www.g2.com/categories/product-information-management-pim),[e-commerce platforms](https://www.g2.com/categories/e-commerce-platforms), [web content management software](https://www.g2.com/categories/web-content-management), or [supply chain suites](https://www.g2.com/categories/supply-chain-suites).

Key Benefits of Enterprise Search Software

- Helps users easily find data, regardless of file type
- Equips users with an overview of data, enabling them to make smarter, data-driven business decisions

### Why Use Search Software?

Businesses produce vast amounts of data, much of which can be leveraged by both their employees and customers. However, this data is frequently siloed in various databases, applications, and intranets. Before users make meaningful decisions regarding their data, they must be able to find that data. Enterprise search software is an obvious solution for this pernicious problem, helping users find data in an organized, systematic way.

**Enhance productivity —** Not being able to find data slows users down. Enterprise search software enhances productivity, allowing users to quickly find what they are looking for via a seamless interface.

**Cut costs —** Building out a robust search function may be a costly endeavor and could take a significant amount of time. While search software might require additional development work in the long run, it helps businesses save money and develop insights.

**Unlock insights —** Users gain actionable information by leveraging the offerings of search software. Enterprise search software allows users to seamlessly browse a company’s assets and make informed decisions based on retrievable information.

### Who Uses Search Software?

In data-driven businesses, every employee benefits from search software. Typically, developers need to craft a comprehensive search solution and tailor it to specific business outcomes, but once the search platform is functional, it can be used to easily find various tools or data. A wide range of users can benefit from enterprise search software.

**Software developers —** Developers that want to create the next generation of products and services can use search software to build search capabilities into their applications. This additional functionality would allow users to discover data from a host of sources, helping them make data-driven decisions.

**Marketers —** Search solutions give a comprehensive view of marketing-related data and documents. As a result, marketers can work smarter and get visibility into the data produced by the various systems they use.

**Human resources —** Businesses produce and ingest a vast amount of personal data (e.g., sick leave, employee performance, and organizational charts). To properly understand it and bring all this disparate data together in one place, employee success or human resources teams can turn to search. This would allow them to get a robust understanding of their company and their employees.

**Health care professionals —** As the health care industry becomes more digital and search gains traction, it will be easier for doctors to quickly access critical information to support quick, accurate clinical decision making.

### Kinds of Search Software

Search software can be broken down into two broad groups: internal (or enterprise) and external search.

**Enterprise search —** Internal search is conducted within an organization (typically solely with company-specific, company-owned data) to help employees find data quickly and efficiently. This can involve the querying of documents, intranets, databases, applications, and more.

**External search —** External search allows businesses to securely expose select data and information sources (including product catalogs, videos, and marketing content) to external sources, such as mobile applications and websites.

### Search Software Features

Search software offers a wide range of features, including fuzzy search and filtering. These features help end users find what they want, no matter what search queries they use. The following features are found in most enterprise search software.

**Integration-friendly —** When search capabilities are integrated in a business application, users can quickly access data from different systems in a variety of formats.

**Fuzzy search —** With fuzzy search, users do not need to worry about searching with an exact keyword match. Fuzzy search functionality enables users to find related documents and data points to a particular search query.

**Federated search —** Federated search allows the user to search across different data sources, such as databases, intranets, and applications.

**Security settings —** Users can find the material which is relevant,accessible, and tailored to their specific security status or clearance.

### Trends Related to Search Software

Business data is no longer locked up in silos. With enterprise search software and other tools such as [self-service business intelligence platforms](https://www.g2.com/categories/self-service-business-intelligence), more users across a business can find and access this data. In addition, artificial intelligence (AI) tools such as [natural language processing (NLP) software](https://www.g2.com/categories/natural-language-processing-nlp) help make search solutions easier to use and more powerful, providing more accurate results.

**Conversational interface —** Search software allows users to query data in a more natural way. For example, with conversational interfaces, users can uncover the material they are looking for using intuitive language. Intuitive methods of querying data means enabling a larger user base to access and make sense of company data.

**AI-powered insights —** AI is quickly becoming a promising feature of enterprise search software. With machine learning, end users can discover hidden insights, allowing them to make sense of content and help them understand what they are seeing.

### Potential Issues with Search Software

There are a few considerations to make when buying enterprise search software. Although the benefits of deploying a search solution are clear, there are still some issues that can arise post implementation.

**Deployment issues —** Search software require lots of work by a skilled development team or vendor support staff to properly deploy the solution, especially if the data is particularly messy. Some data might not be compatible with different products and some solutions might be geared for different types of data. For example, some solutions may not be optimized for unstructured data, whilst others may be best for numerical data.

**Lack of widespread adoption —** Old habits are difficult to break. End users might struggle to adopt the solutions because they’re used to familiar processes. Therefore, it’s important for companies to have a plan to encourage and promote user adoption of the solution if they want everyone to take full advantage of enterprise search software.

**Time to market —** As with any software implementation process, it’s important to think about how long it will take to implement the search tool and integrate it into the organization’s workflow. To ensure company data can be queried, it’s important to consider related software that a company might need, such as [data integration software](https://www.g2.com/categories/data-integration).

**Risk of data security —** Data security should not be an afterthought. Companies must consider security options to ensure the right users see the correct data. Effective search solutions should offer security options that enable administrators to assign verified users different levels of access to the platform, based on their security clearance or level of seniority.

### Software and Services Related to Search Software

The following solutions can be used in conjunction with the products in this category to be able to find and make meaning from content.

[**Business intelligence platforms**](https://www.g2.com/categories/business-intelligence-platforms) **—** As mentioned above, search software is focused on finding content. If a user is looking to analyze that content, such as running statistical or numerical data, the user should consider business intelligence platforms to help analyze the data.

[**Database software**](https://www.g2.com/categories/database-software) **—** Each business has a unique set of metrics tied to their individual operation, products, and clientele. A plethora of solutions for storing, organizing, and sharing large amounts of data exists; those solutions are primed to be accessed and analyzed by enterprise search tools. When considering a search solution, users should investigate which databases can integrate with their tool and make the most logical product choice for their particular situation. These products don’t serve much purpose without the ability to pull data from the existing company database.

[**Desktop search software**](https://www.g2.com/categories/desktop-search) **—** Desktop search software allows users to quickly find files, folders, or specific content. These applications promote individual productivity by helping employees track down important information, launch applications, and share timely content or data with team members. Although they have similarities to search solutions, these products are geared toward finding content stored on the users’ personal computers and certain connected applications.

[**Insight engines**](https://www.g2.com/categories/insight-engines) **—** Companies looking for a robust and powerful enterprise search solution should consider insight engines. Employees and customers use these tools to quickly and easily find information and data, whether that be content, documents, or raw data. Insight engines use NLP solutions and machine learning when querying to best provide results.