VE
Vicente E.
Field technician
Small-Business (50 or fewer emp.)
"Most amazing pest route app"
5/5
What do you like best about FieldRoutes, a ServiceTitan company?

All of my jobs can be laid out on the map so i can plan my day ahead. Its easy to use and very convenient Review collected by and hosted on G2.com.

What do you dislike about FieldRoutes, a ServiceTitan company?

Sometimes it deletes my signatures but not a big deal Review collected by and hosted on G2.com.

MR
Matt R.
Owner
Small-Business (50 or fewer emp.)
"Perfect service for running my company "
5/5
What do you like best about FieldRoutes, a ServiceTitan company?

Pestroutes is my one-stop shop for everything I need. The system couldn’t be smoother, easier, or more intuitive. Review collected by and hosted on G2.com.

What do you dislike about FieldRoutes, a ServiceTitan company?

I wish I had the ability to pull the info for my state reporting on one report. I do have the ability to pull everything I need, but it’s on multiple reports Review collected by and hosted on G2.com.

Daniel O.
DO
Daniel O.
Sales representative
Mid-Market (51-1000 emp.)
"Very user friendly "
5/5
What do you like best about FieldRoutes, a ServiceTitan company?

This app is simple and easy to use. It's easy figuring out how to do everything. Review collected by and hosted on G2.com.

What do you dislike about FieldRoutes, a ServiceTitan company?

Pressing the back button on android should not close the app. There should be a way to view your own baseball card without going through the leaders tab. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"General Manager"
4.5/5
What do you like best about FieldRoutes, a ServiceTitan company?

I like that it is compatible with app. We are also able to switch jobs and move jobs around with ease and let the techs know that they are switched and it will show up on there route. We switched over to do paperless and it has helped a lot. Review collected by and hosted on G2.com.

What do you dislike about FieldRoutes, a ServiceTitan company?

that our tax keeps getting changed and costing us money. also wish that the app would be similar to using the pc. example with the scheduling if a tech is unavailable for Dr app from 1-4 it does not say for the sales app. I wish we do not have to refresh our tablets to have jobs removed or added with out having to have the tech's refresh the tablet. Review collected by and hosted on G2.com.

Blake B.
BB
Blake B.
Sales representative
Mid-Market (51-1000 emp.)
"Pest routes has helped me a ton this summer with my sales. "
4.5/5
What do you like best about FieldRoutes, a ServiceTitan company?

My favorite feature is being able to track each house and edit each entry after I create them. Review collected by and hosted on G2.com.

What do you dislike about FieldRoutes, a ServiceTitan company?

There are glitches when I use this with a smaller phone and have another app open. I cant see the whole pest routes screen when I’m on a call with someone. Review collected by and hosted on G2.com.

DS
Dallas S.
Operations Manager
Small-Business (50 or fewer emp.)
"Decent Product Could use some work to put it in the big leagues "
3.5/5
What do you like best about FieldRoutes, a ServiceTitan company?

The product is easy to use and very user friendly. It makes inventory tracking and routing pretty easy for anyone to use. Review collected by and hosted on G2.com.

What do you dislike about FieldRoutes, a ServiceTitan company?

The one thing that makes it difficult for my company to use on our larger properties is that the system doesn't store enough data. If you need to scan stations over and over again every month it eventually bogs the system down to the point that you cant even log into the account to perform the service. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Enterprise (> 1000 emp.)
"Pest routes has the potential to be great, but little bugs and glitches drag it down to average. "
2.5/5
What do you like best about FieldRoutes, a ServiceTitan company?

I like how everything is organized and easy to fill out when completing routes. Review collected by and hosted on G2.com.

What do you dislike about FieldRoutes, a ServiceTitan company?

The glitches when plugging in addresses are very annoying. It will take me to the wrong address frequently when I press on the address written. Also, the time clock. The time clock is a real problem. It has a long history of being very inconsistent; signing individuals out or measuring time incorrectly. Review collected by and hosted on G2.com.

Response from Derek Baker of FieldRoutes, a ServiceTitan...

Hello,

Thank you for your review. We're obsessed with the customer experience, and take it seriously when there's feedback for us. We'd love to talk more with you on this when you have the time. Give us a call at 404-800-7378 x2 and we'll go from there.

GN
Giovanni N.
Manager
Small-Business (50 or fewer emp.)
"Smart and Easy "
5/5
What do you like best about FieldRoutes, a ServiceTitan company?

Pest Routes is easy and intuitive to work on a day to day basis. The tech support team does a great job if I run into something that I can't figure out. Review collected by and hosted on G2.com.

What do you dislike about FieldRoutes, a ServiceTitan company?

I have a hard time trusting some of the report as they don't always line up with my records. That being said it could be that I don't read the information correctly on the report. But they have good help articles for everything. Review collected by and hosted on G2.com.

AH
Angela H.
Marketing Manager
Mid-Market (51-1000 emp.)
"Best Value Pest Control Software"
4.5/5
What do you like best about FieldRoutes, a ServiceTitan company?

That they do not nickel and dime for additional features. Review collected by and hosted on G2.com.

What do you dislike about FieldRoutes, a ServiceTitan company?

The communication/training for new features is poor. Review collected by and hosted on G2.com.

Troy S.
TS
Troy S.
Director of Operations Call Center
Mid-Market (51-1000 emp.)
"Pest Routes - Perfect for pest control"
5/5
What do you like best about FieldRoutes, a ServiceTitan company?

We love how it is tailored for the industry. Review collected by and hosted on G2.com.

What do you dislike about FieldRoutes, a ServiceTitan company?

I would like to see a less complicated billing section of Pest Routes. That is the one thing that tends to "stump" our employees. Review collected by and hosted on G2.com.