ERIK E.
EE
ERIK E.
sales and inspector
Small-Business (50 or fewer emp.)
"Pest Routes user for over 1 year"
5/5
What do you like best about FieldRoutes, a ServiceTitan company?

Pest Routes is very useful and integrates all kinds of customer information with our company's different service departments including service and sales Review collected by and hosted on G2.com.

What do you dislike about FieldRoutes, a ServiceTitan company?

Pest Routes has a very responsive customer support team and I have not encountered any problems that I could narrow down to an actual problem with Pest Routes Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"Great app, way better than paper"
4.5/5
What do you like best about FieldRoutes, a ServiceTitan company?

I like the map feature the best. I did sales before on paper and it was annoying keeping track of customers and doors knocked on paper compared to using this app. It makes a huge difference. Review collected by and hosted on G2.com.

What do you dislike about FieldRoutes, a ServiceTitan company?

I wish the app was updated more frequently and had a fresh look. Also it would be nice if the iPad app had multitasking features. More control over customer accounts and service schedules would be nice too. Sometimes setting up accounts with custom service month to month is a little tricky. Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"Excellent Product"
4.5/5
What do you like best about FieldRoutes, a ServiceTitan company?

Pestroutes has everything. My favorite part of it is all the reporting it allows you to run. Not only can you effectively schedule your routes but you can also pull data from all the work being done and find trends in anything from Reservice rate to time on site. Review collected by and hosted on G2.com.

What do you dislike about FieldRoutes, a ServiceTitan company?

I have used another software in the past which was complete trash compared to pestroutes. The only thing it had that I did like was it would give you an estimated off time that factored in travel time. It was extremely accurate and made it so we didn't overbook routes. Review collected by and hosted on G2.com.

Brady S.
BS
Brady S.
Office manager
Small-Business (50 or fewer emp.)
"Best thing we ever did for our company!"
5/5
What do you like best about FieldRoutes, a ServiceTitan company?

The ease of scheduling jobs is incredible. Also if we need help, have questions or need specific things added to our account-you guys are super-fast in responding and getting the job done. Review collected by and hosted on G2.com.

What do you dislike about FieldRoutes, a ServiceTitan company?

Tech routes sometimes has issues for the guys in the field. Review collected by and hosted on G2.com.

Chris P.
CP
Chris P.
Technician
Small-Business (50 or fewer emp.)
"I use it for work. It's very convenient."
4.5/5
What do you like best about FieldRoutes, a ServiceTitan company?

It is very user friendly. Everything is laid out in a way that's direct and easily understood. Review collected by and hosted on G2.com.

What do you dislike about FieldRoutes, a ServiceTitan company?

I wish it would automatically update. I also think it would be more convenient if I could manually input my check in time because sometimes we are behind and rushing and forget to check in to a route. Review collected by and hosted on G2.com.

Chris V.
CV
Chris V.
Technician
Small-Business (50 or fewer emp.)
"Really good for residential but improving for commercial accounts."
4/5
What do you like best about FieldRoutes, a ServiceTitan company?

I love the look of the finished report. The program is very basic and easy to use. Being able to click on the address and my gps takes me to the right place and has the picture of destination on main screen helps assure you are at the correct address. Review collected by and hosted on G2.com.

What do you dislike about FieldRoutes, a ServiceTitan company?

At first commercial was horrible, but as I said in title it is improving. I have had issues with app crashing while adding docs such as marking bait station locations or perimeter diagrams. Review collected by and hosted on G2.com.

JS
Jon S.
General Manager
Small-Business (50 or fewer emp.)
"Excellent service and software!"
4.5/5
What do you like best about FieldRoutes, a ServiceTitan company?

I like the user friendly experience. There are plenty of training videos and help sections to learn the software. It is very organized and is the sole reason we are very successful. Review collected by and hosted on G2.com.

What do you dislike about FieldRoutes, a ServiceTitan company?

The sales routes and tech routes apps need to be cleaned up and debugged. Constant issues with tech routes. Review collected by and hosted on G2.com.

KN
Kellin N.
Technician
Small-Business (50 or fewer emp.)
"Clean and quick experience"
4/5
What do you like best about FieldRoutes, a ServiceTitan company?

I love using PestRoutes because before I arrive at an appointment it shows me wjat the address/home looks like and before I leave I can easily charge the clients credit card thru the app as well. Review collected by and hosted on G2.com.

What do you dislike about FieldRoutes, a ServiceTitan company?

I have found that sometimes when I click to go to an address, sometimes the address doesn't load properly into google maps and I have to re enter it myself. Review collected by and hosted on G2.com.

Jeremy F.
JF
Jeremy F.
Business Owner
Consumer Services
Small-Business (50 or fewer emp.)
"Easy to use and a time saver"
5/5
What do you like best about FieldRoutes, a ServiceTitan company?

This software is user friendly, and pretty much turns multiple jobs into one. I am a one man operation, and I couldn’t see running it on my own without this. Review collected by and hosted on G2.com.

What do you dislike about FieldRoutes, a ServiceTitan company?

There is more than one way to get from a to b, and can sometimes be a little confusing. Review collected by and hosted on G2.com.

JB
Jason B.
Operations Specialist
Mid-Market (51-1000 emp.)
"A great piece of software for a busy company!"
5/5
What do you like best about FieldRoutes, a ServiceTitan company?

Scheduling and sales is what I do most. The scheduling is so streamlined that it's hard to notice I'm using a web based software. Also the new "leads" feature has been great for sales! Review collected by and hosted on G2.com.

What do you dislike about FieldRoutes, a ServiceTitan company?

Sometimes after completing a task, I won't be able to save what I'm doing and have to start over. This is probably due to latency issues, but it can be quite frustrating. Review collected by and hosted on G2.com.