PestRoutes is always adding new features and tweaking the existing features to make them more useful. Support is happy to troubleshoot any issues. New utilities are released multiple times per month and PestRoutes is good about letting us know how to use new features! Review collected by and hosted on G2.com.

Honestly I love PestRoutes and don't really actively dislike any features. I do wish that the library of Help guides was more expansive. There are still some older features that I don't completely understand. Review collected by and hosted on G2.com.

Very easy to use, payments are easy to run, new accounts are easy to set up. Review collected by and hosted on G2.com.

When it comes to scheduling an appointment, it would be more efficient to be able to see where it is on the map before it gets placed so we can schedule more efficiently.

It seems that PR freezes often, not for a long time, but seems to happen at the worst times.

Limited character count for text messages needs to go, or at least be doubled. Its hard to have a conversation with 160 characters Review collected by and hosted on G2.com.

I like the mobile aspect and the ability to enter materials on our phones . Review collected by and hosted on G2.com.

If you are not a computer expert, everything and I mean everything is difficult. We have have customers with dozens of different properties, they have to have a separate portal and password for every account. Our real estate agents hate our system of retrieving the reports . They must down load , print , scan to forward to the closing attorneys. It is difficult to add products to your product list etc. Again if you are not a computer guy this is extremely difficult if not impossible to use . We gave up on some of the so called features because of this . For what we pay we feel we do not get our money’s worth. Review collected by and hosted on G2.com.

The customer service has always been excellent. So easy to get to talk to someone quickly when you have questions. The techroutes app is a super helpful tool. It's easy to use by everyone in the field and the office can always see what the techs are doing. Review collected by and hosted on G2.com.

Sentricon features needs work to make it more user friendly and a few changes to make it efficient. There could be some new features with the program in general such as making it possible to send month billing when financing for a customer. Review collected by and hosted on G2.com.

I enjoy the years of being able to schedule appointments, change appointments, cancel them if needed. Being able to see the history of each customer is very helpful in retention. I have found that whenever there is a problem staff are very good at troubleshooting and solving these problems. Review collected by and hosted on G2.com.

I wish there was a way to be able to easily edit agreement formats and an easy way to be able to change the location of customers so it is seen by sales guys using the SalesRoutes app. Review collected by and hosted on G2.com.

Very user friendly. Easy to train staff. Reports are easy to find and contain great information. It's not confusing like other software. Very clean appearance and easy for techs to use. Customers love the online portal. Review collected by and hosted on G2.com.

Pest Routes used with Sentricon has been a very frustrating experience thus far. We have had constant issues for 8 months and are not much closer to solving the issues than were were when we started. Scheduling is not friendly to a company that provides any special requests for regularly scheduled services (certain days or time frames only). As a result, we must schedule every service one by one on to the routes directly. Review collected by and hosted on G2.com.

Easy to find products in the system, easy to navigate to stops from in the app, making notes on the account for internal use is a piece of cake. Review collected by and hosted on G2.com.

It would be beneficial if techs had the ability to update customer contact information. Review collected by and hosted on G2.com.

It has an easy layout and has nice colors, font and is easy to navigate through. It makes my job easy being able to go through customers accounts with ease while on the phone. Review collected by and hosted on G2.com.

Sometimes my history doesn't always pull up my last customer. Review collected by and hosted on G2.com.

PestRoutes has made it easy for me to follow my technicians progress throughout the day. This is helpful when making sure production is getting done. Review collected by and hosted on G2.com.

Not having a generic service ticket to print from the system for customers that we don’t currently have email for has been an issue. Review collected by and hosted on G2.com.

I really like the live feed and can see everyone else selling. It motivates me to sell more and helps me realize that if others are selling I can too Review collected by and hosted on G2.com.

I sell in Virginia and we have two offices here, I hate having to switch offices and my total sales are not combined it is frustrating and I often feel like I’m getting ripped off Review collected by and hosted on G2.com.