Grant H.
GH
Grant H.
Termite Expert
Enterprise (> 1000 emp.)
"The only System we trust to keep us Working!"
5/5
What do you like best about FieldRoutes, a ServiceTitan company?

The most helpful feature by far of Pest Routes is the extremely easy to use User Interface! Review collected by and hosted on G2.com.

What do you dislike about FieldRoutes, a ServiceTitan company?

The thing I dislike about pest routes is that we didn’t start using it sooner! Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"OUTSTANDING SOFTWARE FOR PEST CONTROL COMPANIES"
5/5
What do you like best about FieldRoutes, a ServiceTitan company?

It's the most useful and user friendly software i have ever used in my 12 years in this industry. Review collected by and hosted on G2.com.

What do you dislike about FieldRoutes, a ServiceTitan company?

The one thing i dislike is when my team and i reschedule a customer, it does not put a drop pin on the map. You would have to have two pestroutes open and check both maps. It would be great if you went to reschedule and had a drop pin show on the map, instead of scheduling and then seeing it on the map. Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"New but appreciative user"
4/5
What do you like best about FieldRoutes, a ServiceTitan company?

The ability to quickly and easily move services between days and techs Review collected by and hosted on G2.com.

What do you dislike about FieldRoutes, a ServiceTitan company?

I often have to do a lot of rescheduling because of the nature of the routes I schedule and it would be nice if I could batch move several services at once (like select several services from Tuesday just move all of them to Thursday)--maybe I can already do this? And just haven't figured out how yet. Review collected by and hosted on G2.com.

BW
Blair W.
Owner
Small-Business (50 or fewer emp.)
"Excellent Software & customer service"
5/5
What do you like best about FieldRoutes, a ServiceTitan company?

Pestroutes is awesome very intuitive and user friendly. Their customer service is top notch and I would recommend them to anyone Review collected by and hosted on G2.com.

What do you dislike about FieldRoutes, a ServiceTitan company?

Nothing I’ve enjoyed everything about the software and the team has been great to work with. Review collected by and hosted on G2.com.

Chase H.
CH
Chase H.
CEO
Mid-Market (51-1000 emp.)
"Best in class software"
5/5
What do you like best about FieldRoutes, a ServiceTitan company?

The task management portion as well as the alerts texting automatic scheduling and routing are far superior Review collected by and hosted on G2.com.

What do you dislike about FieldRoutes, a ServiceTitan company?

The software works best if you are set up with door-to-door salespeople and traditional technicians. Rather than universal technicians Review collected by and hosted on G2.com.

Verified User in Utilities
AU
Verified User in Utilities
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Pest routes saved the business"
5/5
What do you like best about FieldRoutes, a ServiceTitan company?

Pest Routes routing and scheduling makes it so easier for my team to plan each day effectively. I love it so much! The team at Pest Routes has thought of everything. Review collected by and hosted on G2.com.

What do you dislike about FieldRoutes, a ServiceTitan company?

Sometimes its hard to plan for late nights. I have teams servicing houses from 7pm - 3am and I can't schedule them on one day because the service goes into the next day. So scheduling can be kind of funky. Review collected by and hosted on G2.com.

Brandon R.
BR
Brandon R.
Sales manager
Small-Business (50 or fewer emp.)
"Worked great"
4.5/5
What do you like best about FieldRoutes, a ServiceTitan company?

I used PestRoutes a couple years ago. Everything worked really smoothly. The ability to assign an area and have that area show up on the reps map was very helpful. The different colored markers were helpful too. Review collected by and hosted on G2.com.

What do you dislike about FieldRoutes, a ServiceTitan company?

When I used PestRoutes I wished that I was able to load more pins at once. If I recall it would only load about 50 pins in a given area. To get more you had move on the map and refresh Review collected by and hosted on G2.com.

SK
Stephen K.
Pest technician
Small-Business (50 or fewer emp.)
"Very user friendly"
5/5
What do you like best about FieldRoutes, a ServiceTitan company?

It is so user friendly and easy to use. Makes it fast and convenient Review collected by and hosted on G2.com.

What do you dislike about FieldRoutes, a ServiceTitan company?

Nothing really I haven’t had any issues with the program Review collected by and hosted on G2.com.

James S.
JS
James S.
Owner
Small-Business (50 or fewer emp.)
"Best software package I’ve ever used"
5/5
What do you like best about FieldRoutes, a ServiceTitan company?

Best software package I’ve ever usedI’ve been in the Pest Contrl business for over 30 years and have tried multiple software packages this is by far the best I have ever used Review collected by and hosted on G2.com.

What do you dislike about FieldRoutes, a ServiceTitan company?

Nothing The schedule suggestion box that constantly pops up when you want to schedule a customer is annoying in a relevant unless you are running your routes the way the Pest Routes people do Review collected by and hosted on G2.com.

Charlotte B.
CB
Charlotte B.
Owner
Small-Business (50 or fewer emp.)
"Great entry level product for small businesses"
4/5
What do you like best about FieldRoutes, a ServiceTitan company?

We went from piecing together routes on Google Calendar, Maps, contacts, QuickBooks, to this integrative tool that keeps all our customers in one database and will make the routes for us (to an extent). It saves so much time! Review collected by and hosted on G2.com.

What do you dislike about FieldRoutes, a ServiceTitan company?

The routes aren't always the way I would do them. The customer service hasn't been outstanding. Little things - searching for a frozen customer can be cumbersome, setting up templates etc as well. Review collected by and hosted on G2.com.