This software allows to create predefined answers by

Tickets, email, chats - all in 1 software. You can review performance of each sales track, how much hours worked, how many emails answered and chats were taken through dashboard Review collected by and hosted on G2.com.

Would be great to integrate translator in chat, When customer opens new window new chat comes, would be better if his chat was linked during one session Review collected by and hosted on G2.com.

FieldEZ has a lot of capabilities. Whatever ideas we come up with that could better help our needs, it's possible to create. Not only are we able to configure the system as necessary for our needs, the FieldEZ - PS team is always considering our ideas for new updates. Review collected by and hosted on G2.com.

The only thing I dislike is the struggle it can be to install the mobile app. It's not a very hard process, but it's not intuitive to users who are not tech comfortable/savvy--it's not as easy as many are used to with just going to the App Store or Playstore. Review collected by and hosted on G2.com.

I appreciated the mobile app and ability to view info about my team and help customers get what they needed quickly. Review collected by and hosted on G2.com.

No real comment here, just hoping or more opportunities for customer feedback in the future! Review collected by and hosted on G2.com.

I love how the documentation system - the user guide and how easy it is to keep track of client's issues, how often they have called in, etc. Review collected by and hosted on G2.com.

I wish that the process was more streamlined and the customer support team can be even more streamlined to solve the issue sooner. Review collected by and hosted on G2.com.

The Fieldez has great features like dashboard, offline GPS tracking and great Expenses management functions - it make my field employee employee easier Review collected by and hosted on G2.com.

What i dislike the most is - the sleekness of the app - that could be great if the app is more light and sleek and it will be very easy to use. Review collected by and hosted on G2.com.

The Expenses Claim Applicaiton at fieldEZ really helps me to claim the daily expenses of my employees - and get approval with the manager in a click Review collected by and hosted on G2.com.

Applicaiton is little slow apart from this everything is fine and looking for more bug free environment in fieldez app Review collected by and hosted on G2.com.

im using fieldez for ios - earlier with android , when compared to both - i found ios fieldez app is very sleek and quick to capture the location and claim for expenses Review collected by and hosted on G2.com.

i have submitted the bugs to support team as im currently facing it, i hope they have currently worked on it and waiting for next release. Review collected by and hosted on G2.com.

Really simple and easy to use features. I like how it is Very practical and always coming out with new and improved features. Review collected by and hosted on G2.com.

I don't like that it sometimes gets stuck or freezes, but it isnt very often. I really dont have much complaints. Review collected by and hosted on G2.com.

Easy and flexible configurations ,it has a lot of features like asset management,expense management,contract management under one roof. Review collected by and hosted on G2.com.

Can improve the UI/UX experience of both client and web features Review collected by and hosted on G2.com.