--- title: Field Nation Reviews meta_title: 'Field Nation Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 408 reviews by the users' company size, role or industry to find out how Field Nation works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 408 scale: '5' date_modified: '2026-08-09' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Field Nation Reviews **Vendor:** Field Nation **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 408 ## About Field Nation Field Nation is the #1 labor marketplace for IT field service, connecting companies and skilled technicians to do great work across the nation. Our platform enables service delivery teams to identify and work with independent professionals who care about the outcome as much as they do. With Field Nation, companies can build and deploy their trusted on-demand workforce, and technicians can choose work that aligns with their interests, skill set, and schedule. Build a better way to work. Build it with Field Nation. THE CHALLENGE: Demand for skilled technicians is at an all-time high. There’s work to be done, but not enough workers. Companies are increasingly tired of sacrificing control and putting their customer relationships at risk because of outdated talent strategies. Yet, people with the skills and passion for IT field service are available, still committed to their profession, but not where you’d expect to find them. They want a new way of working— flexibility, autonomy, and freedom. Field Nation helps field service leaders: IMPROVE OUTCOMES \>\> Connect directly with the technicians representing your brand, and make sure their work is completed to your specifications before you click ‘Approve’. + 40% reduction in site revisits vs. third parties + 98% success rate on work completed via Field Nation RESPOND QUICKLY \>\> The breadth and depth of skilled technicians on the Field Nation marketplace enable you to say “yes” to your customers, knowing you can quickly scale up to meet demand. + Source techs and dispatch work up to 80% faster than third parties + 12-minute average time to first request in major cities + WOs completed in 29K+ zip codes across the U.S. + 1M WOs completed annually at 425K sites + Skilled techs with experience across 20+ service types REDUCE COSTS \>\> Eliminate the third-party margin stack and additional fees while maintaining control over your pay rates. + Visibility into current market rates by type of work and geography + Realize up to 20% labor cost savings vs third parties and up to 30% labor cost savings vs W2s ## Field Nation Pros & Cons **What users like:** - Users praise the **ease of use** of Field Nation, finding it intuitive and efficient for managing field services. (35 reviews) - Users appreciate the **responsive customer support** from Field Nation, facilitating a smooth onboarding and problem-solving experience. (16 reviews) - Users highlight the **efficiency** of Field Nation, enabling fast, streamlined operations and quick access to skilled technicians. (14 reviews) - Users find Field Nation to be an **incredibly user-friendly platform** , enhancing workflow and simplifying field service management. (13 reviews) - Users find Field Nation to be a **helpful platform** for efficiently connecting with skilled technicians and managing projects. (9 reviews) - Users value the **user-friendly interface** of Field Nation, enhancing efficiency in managing technicians and projects effectively. (9 reviews) - Simple (7 reviews) - Simplicity (7 reviews) - Users appreciate the **speed of finding qualified technicians** on Field Nation, facilitating quick project deployments nationwide. (7 reviews) - Data Management (6 reviews) **What users dislike:** - Users note that **technician quality varies** , and the app's instability hampers user experience and efficient service selection. (15 reviews) - Users are frustrated by **high fees** on Field Nation, finding the costs unreasonable and not offering discounts. (7 reviews) - Users experience **technical issues** with Field Nation, including bugs, slow performance, and frustrating data entry problems. (6 reviews) - Users face notable **delays** in communication and project execution, affecting overall satisfaction with Field Nation. (5 reviews) - Users find **difficult navigation** in Field Nation, especially for new users, impacting their overall experience and efficiency. (5 reviews) - Users feel the **fees are high** , particularly for small projects, which can lead to unexpected expenses. (5 reviews) - Users find the **lack of a reliable mobile app** for Field Nation frustrating, impacting their overall experience. (5 reviews) - Users experience a **steep learning curve** with complex features and initial difficulties in navigation and support response. (5 reviews) - Users report **poor support** from Field Nation, struggling with a buggy mobile app and high costs for minimal assistance. (5 reviews) - Connectivity Issues (3 reviews) ## Field Nation Reviews ### 1. This platform has opened previously closed doors for our business! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Field Nation?** It is incredibly easy to identify potential candidates and schedule them for the job. Communication is also made easy by the messaging feature housed within the platform. **What do you dislike about Field Nation?** Sometimes it can be difficult to source or nail down someone for a job. This isn't necessarily the platform's fault, though. Labor is in high demand right now. Maybe they could work on bringing additional talent onboard. **Recommendations to others considering Field Nation:** Go for it. Their support team is also terrific! **What problems is Field Nation solving and how is that benefiting you?** The problem we are solving is finding talent for jobs that are outside of our immediate geographical area. It is often cheaper to go with a fieldnation tech than it is to have one of our in-house techs fly out to a client. ### 2. Solid platform, great vetting and support. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2022 **What do you like best about Field Nation?** In platform vetting visualizations, template management. **What do you dislike about Field Nation?** Sometimes can be laggy or buggy but nothing critical. **Recommendations to others considering Field Nation:** Try it out, use the support team. **What problems is Field Nation solving and how is that benefiting you?** It is being able to get the best technician before the job starts and do so en masse. ### 3. CEO **Rating:** 5.0/5.0 stars **Reviewed by:** Tony B. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Field Nation?** We have had a wonderful experience with FN identifying and engaging with quality engineering throughout the US and Canada. **What do you dislike about Field Nation?** So far nothing. I could use a little more help identifying quality candidates in remote locations **Recommendations to others considering Field Nation:** Set it up and practice using it. **What problems is Field Nation solving and how is that benefiting you?** The key problem they solve is identifying the right engineering talent for the right job. ### 4. Good experience overall **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2022 **What do you like best about Field Nation?** Easy to find technicians, easy to set up work orders, easy to communicate with them, easy to set up the account and fund it **What do you dislike about Field Nation?** Specifically to the security industry, it is hard to search for technicians with the right skills **What problems is Field Nation solving and how is that benefiting you?** We can deploy technicians in every part of the country. We can also offer the same pay as the technicians were local. ### 5. A GREAT tool to work with! **Rating:** 5.0/5.0 stars **Reviewed by:** Pamela D. | Service manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2021 **What do you like best about Field Nation?** Field nation is very good at allowing us to find the right talent for the WO. The possibility to run reports and the quantity of information and data we have at our disposal. It works great at managing the workflow on the day of the service requested. **What do you dislike about Field Nation?** When removing a technician from the WO, it takes a long time. Also, technicians can change their time onsite, even after speaking to the service delivery manager. Also, it crashes a lot, and it's very slow when there is a lot of activity going on. The selection pool could be better too. A lot of locations are very remote, with almost zero talent available. **Recommendations to others considering Field Nation:** AMAZING tools available to it's users, it doesn't matter the area they want covered. FN has a wide selection of vendors we can trust. It has made our job and our life better, and we're very happy. **What problems is Field Nation solving and how is that benefiting you?** Without Field Nation, our client's business would not be successful. FN is quick to help with our concerns, they have a wide variety of technicians in many different areas, which makes it easier for us to fill out a WO. And a lot of flexibility. ### 6. Easy to use platform with great support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2022 **What do you like best about Field Nation?** Responsiveness of support is timely and they work to resolve the issue **What do you dislike about Field Nation?** Cannot assign directly to provider and when routing many others still see the work order **What problems is Field Nation solving and how is that benefiting you?** Field Nation actively recruits in remote areas bringing more candidates for the work required ### 7. Best tool for the job **Rating:** 5.0/5.0 stars **Reviewed by:** Ignacio P. | Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2021 **What do you like best about Field Nation?** The various reports and info you can pull from their Work Activy function is a huge timesaver and very easy to use. Also Support is always helpful and quick to answer any inquiries. **What do you dislike about Field Nation?** Would prefer to have a way to find changes made on a Work Order in an easier way, for example, who wrote this particular note or changed this particular field. I feel like technicians being able to change their time after the Work Order has been completed is also a risk. **Recommendations to others considering Field Nation:** Definitely the best platform in the market for IT work. Very helpful support and tons of great tools to make your job easier. **What problems is Field Nation solving and how is that benefiting you?** All sorts of issues from our various clients, from networking troubleshooting, to fiber cabling and laptop repairs. Our company would not be where it is today without this platform. ### 8. Great for finding skilled technicians **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about Field Nation?** The information about the provider's skills and their ratings **What do you dislike about Field Nation?** I cannot think of anything I disliked while using it **What problems is Field Nation solving and how is that benefiting you?** Finding skilled technicians that want to do the work ### 9. Overall Impressive **Rating:** 4.5/5.0 stars **Reviewed by:** Damon H. | Remote Operations Lead, Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2021 **What do you like best about Field Nation?** The Field Nation product is easy to use and works (most of the time). I have had some morning when the product is slow, uploads freeze up, and it takes a really long time to download, but honestly these issues have been few and far between. **What do you dislike about Field Nation?** The Field Nation Flightboard is a little bit glitchy. I don;t like that I have to click Clear on my customer filters before using the global search. Otherwise, it doesn't work. More importantly, I have come across a handful of providers who really did not represent Field Nation or my organization very well at all. Recently, I had to ask a provider to leave in the middle of an assignment because the client called me to let me know he was being rude, unprofessional, and smelled like drugs. **What problems is Field Nation solving and how is that benefiting you?** The Field Nation product allows me to locate qualified resources at the click of a button. It's very easy to use and to sign up. I also love the support team as they are always fast to respond and resolve my issues. My experience overall has been great, so please keep up the awesome work! ### 10. Easy to use platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2021 **What do you like best about Field Nation?** There is a large selection of technicians that are qualified, profiles that are easy to view to see qualifications, in addition to viewing techs that our company has previously used. I also like our ability to leave notes about technicians and link them to specific job types and clients so that when searching for a new site I'm able to check notes and see who has worked with that client in the past. Another feature that I enjoy is being able to filter across so many sections. I can easily find a previous work order and view in addition to being able to export reports to Excel if required. The custom field feature is a great asset for some business cases as well. **What do you dislike about Field Nation?** One caveat I've identified is that sometimes Field Nation's platform runs slow and can take a while to load a page or can also run slow when trying to route work orders to multiple technicians. I also dislike how when I'm viewing a technician, their statistics box will appear and remain on the screen when I'm trying to view another profile. **What problems is Field Nation solving and how is that benefiting you?** Our main need is to find qualified technicians in all areas within the United States and Canada. Some aspects of our business requires a quick turnaround and the large pool of technicans as well as the easy to use templates for quick work order creations has been able to accomodate for that business. ### 11. Field Nation has always been the easiest and most user friendly work platform I've used **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Field Nation?** The layout and easy to read sections and the easy customization and editing of the templates. **What do you dislike about Field Nation?** The work order escalation when we cannot reach techs needs attention. It would be great if I could escalate that to Field Nation and they try to reach the techs so I can continue w/ my work. **Recommendations to others considering Field Nation:** After having used several other types of work sourcing/technician sourcing platforms we never quite find one as easy to use and that has the coverage as Field Nation **What problems is Field Nation solving and how is that benefiting you?** Staffing in hard to reach areas and keeping costs down. ### 12. Works well enough **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2022 **What do you like best about Field Nation?** The management/account team that comes with the services **What do you dislike about Field Nation?** The complexity and disarray in the number of screens, dashboards, etc. that are required to be used. **What problems is Field Nation solving and how is that benefiting you?** Out-of-service-region support ### 13. The perfect tool **Rating:** 5.0/5.0 stars **Reviewed by:** Rodolfo M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2020 **What do you like best about Field Nation?** How robust the site is, and the many options it offers. Also, the possibility of running usage reports and quick response in case of issues either with the platform or with providers. The platform offers many different options that not many users are aware of, but help greatly both managing the workflow on the day of the service requested, and after it has been completed. Also, it helps providers reach a wider audience and be able to offer their expertise. E **What do you dislike about Field Nation?** Randomly the page may crash, but this doesn't happen very often. Also, in cases where the provider fail to get in touch, even if FN tries to reach, it might be impossible. Not something related to the platform, but inherent when working with service providers. I guess the selection pool could be improved, even though there are many options in many areas, there might be either locations or areas of expertise that are not widely covered, which makes finding the correct resource a difficult task sometimes. **Recommendations to others considering Field Nation:** For all the benefits mentioned before, you can't go wrong with FN. **What problems is Field Nation solving and how is that benefiting you?** The flexibility to connect with trusted providers nationwide is the greatest benefit. Also, the problem resolution is excellent, so even if there are issues with providers, FN is quick to address our concerns. Having a wide array of providers on many different areas provides many options to chose from, which can't be overstated as it provides with the flexibility required. Our clients may come to us with different types of request, but no matter the area they need to cover (be it geographical or knowledge wise) we can rely on FN to have a robust selection of trusted vendors that we can work with. This has made our job a bit easier, and the times for resolution faster. ### 14. Great resource for for on demand needs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2021 **What do you like best about Field Nation?** once your templates are setup, it's quick to deploy a request for service. **What do you dislike about Field Nation?** There is a culture on the platform that no matter what the pay offer is, automatically ask for more on the chance you might get it. Some of these are for basic IMAC tasks. I can go to temp agency at that point and get the service for less. **What problems is Field Nation solving and how is that benefiting you?** I feel we've solved some of the challenges with getting service in our "white space" areas. It's not auto pilot, but it somewhat easier and less time consuming. ### 15. Quality Techs Quickly **Rating:** 5.0/5.0 stars **Reviewed by:** Nick M. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2021 **What do you like best about Field Nation?** Field nation allows me to find techs quickly and at a moment's notice. It provides me with the contact info for all available techs and lets me continue complex projects. **What do you dislike about Field Nation?** The platform is sometimes a bit buggy or laggy when updating work orders, routing, or refreshing the pages. **What problems is Field Nation solving and how is that benefiting you?** My complex projects that sometimes need a quick response is solved by field nation. FN allows me to have someone onsite within 24 hours in most cases, ### 16. Have had great success using Field Nation for service requests **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2020 **What do you like best about Field Nation?** Nation-wide availability allows for service to our out of state clients **What do you dislike about Field Nation?** nothing really....only thing is sometimes qualifying techs for specific service types **What problems is Field Nation solving and how is that benefiting you?** usually quick response from Field Nation techs allows for quicker service for our clients ### 17. Awesome Place to Provide Work to Providers! **Rating:** 5.0/5.0 stars **Reviewed by:** Jeffery T. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2020 **What do you like best about Field Nation?** The ease of putting WO out. The ease of picking up my providers for the WO's placed on the platform. **What do you dislike about Field Nation?** Needing to go back and forth between the WO without knowing when a provider accepts or requests a WO and/or Counter without going to the Flight board. would be nice to see at the end of WO and show a Status of Request/Counter of WO **Recommendations to others considering Field Nation:** The ease of setup to profitability is built into the Application and they help you from start to finish. It is a WIN-WIN! **What problems is Field Nation solving and how is that benefiting you?** Client to Provider coordination and support of WO assigned. Client and Provider Satisfaction. ### 18. Field Nation Review **Rating:** 5.0/5.0 stars **Reviewed by:** Brian M. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 25, 2021 **What do you like best about Field Nation?** The tool is easy to use and flexible enough to be powerful **What do you dislike about Field Nation?** In some areas it is difficult to find technicians with the qualifications necessary to fulfill the work order. **What problems is Field Nation solving and how is that benefiting you?** Great tool to assist in finding resources across the country. ### 19. Field Nation is a great place to find technicians **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2021 **What do you like best about Field Nation?** Help's find technicians and manage jobs. **What do you dislike about Field Nation?** The webpage no longer refreshes automatically to pull photos from field techs when uploaded. **What problems is Field Nation solving and how is that benefiting you?** Field Nation provides us the ability to find technicians for work orders we need to complete. ### 20. Good Platform to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2021 **What do you like best about Field Nation?** I like how easy it is to find talent, review their profiles, and see all their history at a glance. **What do you dislike about Field Nation?** I dislike the difficulty in reading history of an assignment. **What problems is Field Nation solving and how is that benefiting you?** Have asked many times about the ability to update all active assignments with daily passwords but that has not been resolved. ### 21. Field Nation Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2020 **What do you like best about Field Nation?** Easy to filter and find what you need, very user friendly app. Even with no tech knowledge you can find exactly what you need. **What do you dislike about Field Nation?** Nothing I would improve at this time. Maybe less updates that get confusing. Kinda feels like an apple phone some days. Updates every few weeks. I do not like the multiple buckets either, and I wish managers got pinged when work orders go unapproved for too long. **Recommendations to others considering Field Nation:** user friendly app to find technician easily. You can favorite and its just a very easy way to find exactly what you need. **What problems is Field Nation solving and how is that benefiting you?** I love having techs in areas that we can not source. some of my best work relationships have been through this platform. I love learning from techs and hearing their frustrations as well, so I know how to help. ### 22. It's been a great experience. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** February 25, 2021 **What do you like best about Field Nation?** All features available. Very ideal when creating massive work orders. Plus the many option we have available, talking about providers. **What do you dislike about Field Nation?** I haven't found anything I dislike so far. **What problems is Field Nation solving and how is that benefiting you?** Multiple problems I'd say. I've realized that when we have a problem, you guys are always ready to jump in. ### 23. Field Nation Treats Their Providers Like Trash! Avoid this Company!!! **Rating:** 0.0/5.0 stars **Reviewed by:** Phillip M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2020 **What do you like best about Field Nation?** I love the layout of the platform and the ease at which it can be utilized. I am able to run 80% of my business just from the Field Nation platform alone. Work Market and the others just can't beat it. **What do you dislike about Field Nation?** It crashes A LOT now since the new updates. Would love to see that fixed. **What problems is Field Nation solving and how is that benefiting you?** We are able to perform a lot more work orders due to Field Nation and the Field Management aspects of the platform. ### 24. it has been a good one. it is easy to fill out paper work. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2021 **What do you like best about Field Nation?** It is easy to use and find my old work orders. **What do you dislike about Field Nation?** there isnt anything i have found yet i hope it stays that way **What problems is Field Nation solving and how is that benefiting you?** man power shortage is the biggest one. that there is a lot of people that we can use. ### 25. Photo upload works better than other sites, lacks dispatch tools. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2021 **What do you like best about Field Nation?** Photo review function and bullet checkout note section for techs **What do you dislike about Field Nation?** Tough to track techs in multiple time zones **What problems is Field Nation solving and how is that benefiting you?** I can easily see how many jobs they have done for my company and gauge knowledge **Official Response from Nora Hartman:** > Hi there! We're sorry you're having issues with dispatch tools and tracking technicians in multiple time zones. We'd love to help you find a solution to the problems you're facing. Please reach out to our team via +1-877-573-4353 ext 1 or by submitting a case via https://support.fieldnation.com and our team will get in touch. We have lots of dispatch and visibility tools that we're excited to show you! ### 26. Works well **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2021 **What do you like best about Field Nation?** Managing work orders is quick and straightforward. **What do you dislike about Field Nation?** can be very slow randomly, needs a better **What problems is Field Nation solving and how is that benefiting you?** Sourcing technicians across the nations is a breeze ### 27. Fieldnation is awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin H. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2020 **What do you like best about Field Nation?** Ease of use and the ability to find work **What do you dislike about Field Nation?** The fees and navigation on the website sometimes **Recommendations to others considering Field Nation:** Fieldnation is a great tool to use. It's easy to find work for you and for others to find work!! It's easy to find work on here!! I highly recommend fieldnation to others . The ease of use is awesome. Keep up the good work fieldnation!! **What problems is Field Nation solving and how is that benefiting you?** I am able to find work ### 28. my Review **Rating:** 4.5/5.0 stars **Reviewed by:** Mark R. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2020 **What do you like best about Field Nation?** the ability to schedule and dispatch via the portal and the pool of talent **What do you dislike about Field Nation?** Some providers try to scam us on the bill. They add bonus etc not previously negotiated. Most techs are excellent. **Recommendations to others considering Field Nation:** Good source for talent in telecommunications. 99% of techs are well versed in the knowledge outlined in the W.O. **What problems is Field Nation solving and how is that benefiting you?** accessing equipment that we have lost access to. Troubleshooting wiring wquipmet . D-marc verification. ### 29. Field Services Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Josh B. | Field Services - Booking Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2020 **What do you like best about Field Nation?** The People who work for FN and how they listen to your issues and try to fix them **What do you dislike about Field Nation?** Some providers on the platform shouldnt be allowed as they are terrible, but its hard for FN to catch them all so its not their fault **Recommendations to others considering Field Nation:** Use it, its good **What problems is Field Nation solving and how is that benefiting you?** Expensive areas and they help us find out the average price for those areas ### 30. Great platform for field technicians **Rating:** 4.5/5.0 stars **Reviewed by:** Tony S. | S, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2020 **What do you like best about Field Nation?** wide variety of field technicians with skill sets/knowledge areas to choose from **What do you dislike about Field Nation?** difficult to go by ratings, since some do not honestly rate techs or techs will bother you if you rate them lower. **What problems is Field Nation solving and how is that benefiting you?** When you need a 'Johnny on the spot". High success rate for solving end user client issues for us a company. ### 31. Love Field Nation! **Rating:** 5.0/5.0 stars **Reviewed by:** Rob D. | System Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2020 **What do you like best about Field Nation?** Love the ease of the interface and submitting counter offers. **What do you dislike about Field Nation?** Responsiveness. No matter how fast my connection it usually takes 5 seconds or so for each section to load. **Recommendations to others considering Field Nation:** No other recommendations. **What problems is Field Nation solving and how is that benefiting you?** I’m solving complex computer and information technology issues for customers. I’ve realized this opens me up for other opportunities in the future. ### 32. All you need to know about Field Nation **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2019 **What do you like best about Field Nation?** What i like the best about FN is that you can find qualified engineers all over the US in a bling of an eye **What do you dislike about Field Nation?** I hate the fact that they make changes to their web site without consulting the organizations that uses the platform first and making it hard to navigate around their web sites **Recommendations to others considering Field Nation:** Field Nation is just a tool that allows you to connect with other engineers that you can use for a particular project in either your city or other part of the USA. However, the platforms consistently changes and causes confusion when you have no direction of training. Just take those two into consideration when you decide to use them **What problems is Field Nation solving and how is that benefiting you?** Making our organization to meet their goals especially since we have limited amount of resources present in the USA ### 33. Fn review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2020 **What do you like best about Field Nation?** Quick turn around from when we post a job to when we can schedule a technician **What do you dislike about Field Nation?** Interfaces can be a little tricky to navigate. **What problems is Field Nation solving and how is that benefiting you?** Ability to schedule techs nation wide. Do not have to try and find them on our own. ### 34. Great company to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew P. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2020 **What do you like best about Field Nation?** Very personalized service. Willing to work with you on the needs for your company. **What do you dislike about Field Nation?** Reports can be slow to download at times. **What problems is Field Nation solving and how is that benefiting you?** Filling in areas where we are under staffed in the field. Ability to scale the business quickly and meet the demands of our customers. ### 35. Hardware &Logistics Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony P. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2020 **What do you like best about Field Nation?** I'm able to choose from Techs with reviews of theirs skills. **What do you dislike about Field Nation?** Skills are not always verifiable and Technicians aren't provided medical benefits. **What problems is Field Nation solving and how is that benefiting you?** I'm able to have technician in different parts of the United States ### 36. Usually pay is quick **Rating:** 4.0/5.0 stars **Reviewed by:** Jeffrey v. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2020 **What do you like best about Field Nation?** It's easy to use and you can always find someone quickly. **What do you dislike about Field Nation?** It has taken 45 days after completing a project to get paid. **Recommendations to others considering Field Nation:** You get what you pay for. **What problems is Field Nation solving and how is that benefiting you?** If I need extra staff I can find it. ### 37. Great Supplemental Income **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2020 **What do you like best about Field Nation?** How I can be assigned to work and be out in the field in a short amount of time. **What do you dislike about Field Nation?** Information provided from the buyer can be very scarce and locations they enter can be incorrect at times. **What problems is Field Nation solving and how is that benefiting you?** Problem of finding dependable freelance work. There is always work available on the platform. ### 38. Client Services Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2020 **What do you like best about Field Nation?** The skills listing of the techs. Plus what they have for tools **What do you dislike about Field Nation?** Not being able to call all the techs. Having to put in for assistance. **What problems is Field Nation solving and how is that benefiting you?** Getting technicians for jobs. With Field Nation, we have the ability to work with thousands of technicians. ### 39. Great company, easy portal to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2020 **What do you like best about Field Nation?** Ease of posting work orders, nationwide coverage for techs **What do you dislike about Field Nation?** Sometimes the techs don’t fit our needs and occasionally have customer service issues. **Recommendations to others considering Field Nation:** Great company, won’t regret it **What problems is Field Nation solving and how is that benefiting you?** Needs techs for small telco jobs all over the country. I can’t imagine having to try to find techs on our own ### 40. field nation is a great resourse **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2020 **What do you like best about Field Nation?** how convent it is to use and the response time when we do have bad techs **What do you dislike about Field Nation?** Some of the techs need to undergo drug test **Recommendations to others considering Field Nation:** use them yall are amazing at your job love this website **What problems is Field Nation solving and how is that benefiting you?** finding techs to fulfill our needs ### 41. It's hard to find providers that are willing to do a good job. **Rating:** 3.0/5.0 stars **Reviewed by:** Ed F. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2020 **What do you like best about Field Nation?** That the fees come out of the providers pay. **What do you dislike about Field Nation?** Providers can say they have skills that they don't have. **What problems is Field Nation solving and how is that benefiting you?** I'm able to save the cost of traveling to send staff to site when I don't care as much about the quality of work done. ### 42. President & CEO **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2020 **What do you like best about Field Nation?** Requirement for techs to be on time for appointments and not cancel last minute or potentially lose access to the system **What do you dislike about Field Nation?** Cumbersome to manage the WOs and use templates **What problems is Field Nation solving and how is that benefiting you?** Add remote techs around country ### 43. Great platform. A little pricy at 10%. **Rating:** 5.0/5.0 stars **Reviewed by:** William (Bill) S. | Cisco Voice Support Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2020 **What do you like best about Field Nation?** The ease of finding work or workers at one place. **What do you dislike about Field Nation?** 10% is steep. Especially on larger ones. **Recommendations to others considering Field Nation:** Do it! Get good ratings and call me I the morning. **What problems is Field Nation solving and how is that benefiting you?** The Map integration needs some work. I have heard of many getting wrong directions including myself 3 times. It screws up if you put say... The store number store and then address. It tends to take you to the center of the zip. ### 44. Field Nation is a great partner **Rating:** 5.0/5.0 stars **Reviewed by:** Nancy R. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2020 **What do you like best about Field Nation?** Field Nation is a great partner for both the provider and the buyer, providing protections for both and acting as and arbitor/liaison if needed for quick and easy resolution **What do you dislike about Field Nation?** I have not really seen a downside, the problem reporting could use some streamlining **What problems is Field Nation solving and how is that benefiting you?** Any issues that may arise with a provider are easily resolved with the Field Nation solutions ### 45. Great service for MSP providers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2020 **What do you like best about Field Nation?** The ability to find quality technicians quickly that are vetted. You can check reviews of previous work and experience. **What do you dislike about Field Nation?** Ability to contact Field nation customer service **Recommendations to others considering Field Nation:** Make sure you work directly with your FN rep to get it setup correctly. **What problems is Field Nation solving and how is that benefiting you?** Finding specific skill sets quickly and setting specific work standards. ### 46. Good resource, but lots of performance issues. **Rating:** 4.0/5.0 stars **Reviewed by:** Craig S. | President & Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2020 **What do you like best about Field Nation?** The size and depth of the marketplace, work order/template options, and free lance management. **What do you dislike about Field Nation?** The instability, outages and bugs that are in every sprint. Limitations of reporting tools and performance weakness in reporting. **Recommendations to others considering Field Nation:** Costs and time to setup. **What problems is Field Nation solving and how is that benefiting you?** Sourcing on-site IT talent and getting it scheduled and completed, managing projects and resources. ### 47. Great Interface and User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about Field Nation?** The amount of technicians and ease of communication. Easy to set up and use quickly **What do you dislike about Field Nation?** THe accountability of technicians and skewed result of tech ratings. **What problems is Field Nation solving and how is that benefiting you?** Looking for technicians before they request is useful. ### 48. Extremely happy with Field Nation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2020 **What do you like best about Field Nation?** Everything! Tool is easy to use. Management is responsive and effective. Techs are well mannered and efficient. **What do you dislike about Field Nation?** nothing - no complaints re FN -all gooooood **Recommendations to others considering Field Nation:** use FN -- all good! **What problems is Field Nation solving and how is that benefiting you?** PTS is an MSP. PTS utilizes to Support of our clients that are outside of our DFW area. ### 49. Very Happy with Field Nation! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2020 **What do you like best about Field Nation?** How easy it is to access the Providers and obtain information to select new providers. The website is easy to access and use **What do you dislike about Field Nation?** How long it takes sometimes for someone to respond to escalated cases for non-performing providers **What problems is Field Nation solving and how is that benefiting you?** We use FN to coordinate installations of equipment. ### 50. Field Nation Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2020 **What do you like best about Field Nation?** The ability to review engineers. The platform gives access to a lot of contractors across the globe. **What do you dislike about Field Nation?** The layout. I find it very confusing at times. The Android App is also unusable by myself, only contractors can utilise it. **What problems is Field Nation solving and how is that benefiting you?** Finding engineers to resolve customer issues. ## Field Nation Discussions - [How do you input your insurance information down with ease?](https://www.g2.com/discussions/how-do-you-input-your-insurance-information-down-with-ease) - 2 comments, 1 upvote - [Does Field Nation have technicians everywhere I need work done?](https://www.g2.com/discussions/technicians-where-you-need-them) - 1 comment, 1 upvote - [What kind of support does Field Nation offer?](https://www.g2.com/discussions/field-nation-support) - 1 comment, 1 upvote - [How do I know the technicians on Field Nation are reliable?](https://www.g2.com/discussions/quality-and-reliability-of-technicians-on-field-nation) - 1 comment, 1 upvote - [Is Field Nation risky?](https://www.g2.com/discussions/field-nation-risk-management) - 1 comment, 1 upvote - [View Field Nation pricing details and edition comparison](https://www.g2.com/products/field-nation/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+07%3A26%3A49+-0500&secure%5Bsession_id%5D=35fa57c1-c0c5-48f7-aa67-0ec8339dbe70&secure%5Btoken%5D=0a8189675efda8389644005058c8cd6388469cf251641bcb05226800863ed545&format=llm_user) ## Field Nation Integrations - [Autotask](https://www.g2.com/products/autotask/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) ## Field Nation Features **Platform Basics** - Payment - Project Management - Dashboard **Generative AI** - AI Text Summarization - AI Image-to-Text - Generative AI **Generative AI** - AI Text Summarization **Before the Job** - Calendar - Dispatch - Roles - Booking **Platform Performance** - Interoperability - Performance - Monitoring **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Alerts/Notifications - Real-Time Notifications - Customizable Fields - Multi-Location - Payment Collection in the Field **Platform Content** - Contracts - Request Tool - Selection Management - Invoicing Tool - Proposal Tool **After the Job** - Reports - Analytics - Billing & Invoicing - CRM Integrations - Accounting Integration - QuickBooks Integration - Third-Party Integrations - Customizable Reports **Platform Additional Functionality** - Reporting - Mobility - Portal **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Work Order Management - Checklists - Maintenance Scheduling - Parts Management - Service History - Residential Properties - Vendor Management - Customizable Forms - Purchase Order Management - Mobile Access - Dispatch Management - Task Scheduling - Calendar Management - Asset Tracking - Technician Management - Status Tracking - API - Document Management - Job Management - Preventive Maintenance - AI Copilot - Real-Time Reporting - Commercial Properties - Real-Time Data - Historical Reporting - Contract/License Management - Customer Database - Barcode/Ticket Scanning - Activity Dashboard - Facility Scheduling - Workflow Management - Inspection Management - Inventory Management - Predictive Maintenance - Routing - Forms Management - Chatbot - Documentation Management - File Storage - Electronic Signature - Self Service Portal - Service Level Agreement (SLA) Management - Personalization and Recommendation - Resource Allocation - GPS - Reporting & Statistics - Drag & Drop - Quotes/Estimates - Scheduling - CRM - Online Time Clock - Workforce Management - Activity Tracking - Contact Database - Productivity Analysis - Prioritization - Customizable Branding - Price and Cost Calculations - Performance Management - Equipment Tracking - Data Capture and Transfer - Time Tracking - Data Synchronization - Secure Data Storage - Location Tracking - Route Optimization - Offline Access - Real-Time Updates - Collaboration Tools - Chat/Messaging - Knowledge Management - Electronic Payments - Customer History - Inventory Control - Performance Metrics - Project Management - Client Portal - Driver ETA - Job Tracking - Automated Scheduling - Customer Management - Reminders - Work Order Creation - Equipment Maintenance - Data Import/Export - Search/Filter - Recurring Appointments - Contractor Management - Access Controls/Permissions - Workflow Automation ## Top Field Nation Alternatives - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - 4.4/5.0 (368 reviews) - [Worksuite](https://www.g2.com/products/worksuite/reviews) - 4.4/5.0 (114 reviews) - [Skedulo](https://www.g2.com/products/skedulo/reviews) - 4.1/5.0 (422 reviews)