--- title: Field Nation Reviews meta\_title: 'Field Nation Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 408 reviews by the users' company size, role or industry to find out how Field Nation works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 408 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Field Nation Reviews & Product Details Visit Website Field Nation is the #1 labor marketplace for IT field service, connecting companies and skilled technicians to do great work across the nation. Our platform enables service delivery teams to identify and work with independent professionals who care about the outcome as much as they do. With Field Nation, companies can build and deploy their trusted on-demand workforce, and technicians can choose work that aligns with their interests, skill set, and schedule. Build a better way to work. Build it with Field Nation. THE CHALLENGE: Demand for skilled technicians is at an all-time high. There’s work to be done, but not enough workers. Companies are increasingly tired of sacrificing control and putting their customer relationships at risk because of outdated talent strategies. Yet, people with the skills and passion for IT field service are available, still committed to their profession, but not where you’d expect to find them. They want a new way of working— flexibility, autonomy, and freedom. Field Nation helps field service leaders: IMPROVE OUTCOMES \>\> Connect directly with the technicians representing your brand, and make sure their work is completed to your specifications before you click ‘Approve’. + 40% reduction in site revisits vs. third parties + 98% success rate on work completed via Field Nation RESPOND QUICKLY \>\> The breadth and depth of skilled technicians on the Field Nation marketplace enable you to say “yes” to your customers, knowing you can quickly scale up to meet demand. + Source techs and dispatch work up to 80% faster than third parties + 12-minute average time to first request in major cities + WOs completed in 29K+ zip codes across the U.S. + 1M WOs completed annually at 425K sites + Skilled techs with experience across 20+ service types REDUCE COSTS \>\> Eliminate the third-party margin stack and additional fees while maintaining control over your pay rates. + Visibility into current market rates by type of work and geography + Realize up to 20% labor cost savings vs third parties and up to 30% labor cost savings vs W2s * * * Product Website Field Nation Seller [Field Nation](https://www.g2.com/sellers/field-nation) Discussions [Field Nation Community](https://www.g2.com/products/field-nation/discuss) Languages Supported English Solution Type All-in-One Overview by Kayla Trevino Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/field-nation/pricing) ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") UH Verified User in Hospitality Mid-Market (51-1000 emp.) 2/26/2024 "Field Nation review" 5/5 What do you like best about Field Nation? I love the ease of access of the user interface. I also love being able to keep a talent pool of all of our favorite technicians. Review collected by and hosted on G2.com. What do you dislike about Field Nation? I have been using FN for about 4 months at my new position. The only thing I will say I dislike is that there is no app support on my mobile device and using the browser is a horrible experience on the phone. There have been time & emergencies where I needed to access the platform, and I only had my phone. Review collected by and hosted on G2.com. What problems is Field Nation solving and how is that benefiting you? It's solving the problem of being able to get reliable technicians on-site to a location for important projects. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller CI Cris I. Enterprise (\> 1000 emp.) 10/4/2023 "Allows you to focus on other tasks" 4.5/5 What do you like best about Field Nation? The diversity of the technician's availability and their experience levels. I like being able to recruit technicians that are in surrounding areas instead of just close proximity, I like being able to choose based on other's ratings, I also enjoy being able to details the workload and set price structure. Review collected by and hosted on G2.com. What do you dislike about Field Nation? You are still dealing with people's personal schedules, timeframes, and having to communicate more often. Review collected by and hosted on G2.com. What problems is Field Nation solving and how is that benefiting you? Testing existing network cables, running new network cables, installing network racks, installing patch panels, troubleshooting wall jacks and ports, breaking down computer equipment and reinstalling them. Review collected by and hosted on G2.com. Show More 1/2/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Nathan H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nathan H.") NH Nathan H. F Small-Business (50 or fewer emp.) 8/25/2022 "A comprehensive system that easily facilitates nationwide contractor work." 5/5 What do you like best about Field Nation? It is an easy system to use, that makes it super simple to find techs nation wide. It's search functions work well, and the tech rating systems are invaluable to our company. Review collected by and hosted on G2.com. What do you dislike about Field Nation? Sometimes there are occasional glitches with the system, but they are usually resolved quickly. Occasionally it can be difficult to get resolution to issues with bad technicians who did poor work on site, or abandoned site etc. Review collected by and hosted on G2.com. What problems is Field Nation solving and how is that benefiting you? Field Nation directly solves our issue of finding a nationwide workforce to visit sites for our clients, and perform work on site. Sustaining a permanent, nation-wide work force is not a viable option for us, so Field Nation is a perfect solution for that. Review collected by and hosted on G2.com. Show More 11/13/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Bailey S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bailey S.") BS Bailey S. Project Fulfillment Team Lead Small-Business (50 or fewer emp.) 10/31/2023 "Field Nation - simple & thorough" 5/5 What do you like best about Field Nation? Field Nation is an easy way to find qualified technicians on short notice anywhere in the country. I love having incremented rating data available to compare technicians with insight on what they do well and in what areas there's room for improvement. It seems like Field Nation has thought of everything a Buyer could need and implemented much user feedback over the years, because there's a "right place" for any type of information and simple ways to clone Work Orders. Support (whether accounting, technical, or advisory) has always been very quick and helpful. Review collected by and hosted on G2.com. What do you dislike about Field Nation? Field Nation itself is great. If anything, some Providers/technicians are what can lessen the experience if they're not communicative in the many avenues Field Nation provides. Review collected by and hosted on G2.com. What problems is Field Nation solving and how is that benefiting you? When I have hardware issues in the field anywhere in the nation, I can easily hire a Provider to address the issue within a few days (in most cases). The pricing structure options are excellent to help me save costs where I can and be aware of areas where cost is higher. Field Nation also provides Provider ratings so I can ensure a quality tech visits and satisfy client need there. Urgency, cost savings, and quality are all important and serious benefits of using Field Nation over other portals or 3rd party technician coordinators I've used in the past. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 2/19/2024 "A lifesaver for our customers and our Field Ops" 5/5 What do you like best about Field Nation? Ease of use. Quality of providers. Available and speedy support. Review collected by and hosted on G2.com. What do you dislike about Field Nation? I do wish they had a mobile app for the business side. Review collected by and hosted on G2.com. What problems is Field Nation solving and how is that benefiting you? Our Field Ops techs have rather large areas. Sometimes it isn't feasible for them to drive 6-8 hours for a repair that takes one hour, or they are already booked for a site visit or install when a customer needs an emergency repair done. Field Nation providers close to the customer can get the job done affordably and quickly. It has helped keep our customers happy and our Field Ops healthy! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Cinthya C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cinthya C.") CC Cinthya C. Lead Vendor Manager Mid-Market (51-1000 emp.) 8/8/2023 "Great Resource for Sourcing Technicians in Remote Locations" 4/5 What do you like best about Field Nation? The field nation platform is user friendly. Once you create a post with your work order details, the platform recommends techs that are best suited for your pending dispatch. The platform also allows your company's sourcing team to grade the techs you've worked with and build a set of recommened techs. It is easy to run custom analytic reports. What I appreciate most about field nation is their support team. Should you run into any technical issues or technician excalations on a work order, Field nation's support team works to resolve the problem as quickly as possible. All in all, Field nation is a great resource when it comes to low voltage work, next day requests, and remote locations. Review collected by and hosted on G2.com. What do you dislike about Field Nation? The limitations that we have found with Field Nation are when it comes to sourcing for more complicated work orders. Field nation does not have the ability to request 2 technicians for 1 dispatch. They also have a limited selection of technicians that can do electrical work. Lastly, if your team needs to conduct a site survey for your dispatch, the techs on the platform do not always know how to provide a detailed site survey or will sometimes try to pass along their field nation service fees. Field nation works best for tickets that are time and materials, and not quoted work. Review collected by and hosted on G2.com. What problems is Field Nation solving and how is that benefiting you? Field nation helps expand our team's coverage area and has allowed us to succesfully source dispatch requests in remote areas. Field nation is a great tool to use for same day or next day dispatch requests, allowing our team to meet our clients' SLA's. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite DB Daniel B. Account Manager Mid-Market (51-1000 emp.) 7/8/2023 "Great platform to find field technicians for various projects" 5/5 What do you like best about Field Nation? Easy to vet technicians prior to selecting them for a job. Easy to create work orders describing step by step on what needs to be done. Support has always been easy to connect with if ever needed. Review collected by and hosted on G2.com. What do you dislike about Field Nation? Sometimes technicians don't have the experience you'd think they would once on jobsite after thorough vetting. Review collected by and hosted on G2.com. What problems is Field Nation solving and how is that benefiting you? Finding technicians in areas where our company has no availability or no coverage. Allows us to have installations completed much sooner. Review collected by and hosted on G2.com. Show More 1/4/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller RR Roze R. Small-Business (50 or fewer emp.) 7/28/2023 "Quick service and very helpful team" 5/5 What do you like best about Field Nation? Whenever I contacted field nation they helped me and guided me through. The best part is they also educate us and the technicians on how to use the platform to make work smooth and fast. For example, we can make a talent pool where we can add all the technicians who have worked with us and did the job very nicely, also, we can add a comment in the profile to get a quick review for a particular tech. Review collected by and hosted on G2.com. What do you dislike about Field Nation? This is exactly not a dislike but at times they do take longer than usual if we report a problem via FN - this is actually not very helpful in some urgent situations but when we call and inform them this makes it faster but the queue is also busy at times. Review collected by and hosted on G2.com. What problems is Field Nation solving and how is that benefiting you? This is not exactly a problem but as mentioned earlier at times they do take longer than usual if we report a problem via FN - this is actually not very helpful in some urgent situations but when we call and inform them this makes it faster but the queue is also busy at times. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller TG Tommy G. Small-Business (50 or fewer emp.) 7/25/2023 "Game Changer" 5/5 What do you like best about Field Nation? We have access to hundreds of technicians nationwide. As a growing MSP, Field Nation provides us the flexibility to provide more on-site support to our clients who are further than we would typically service regularly. We're able to see ratings, certifications, and reviews of the people we are considering working with and it has proven invaluable. Review collected by and hosted on G2.com. What do you dislike about Field Nation? It can be difficult to gauge if a project will need extra attention until we're on-site and seeing it. This makes communicating specifics harder and requires more communication. This isn't a fault of Field Nation, however, just of the long-distance contractor situation in general. Review collected by and hosted on G2.com. What problems is Field Nation solving and how is that benefiting you? We have several client locations that are more than 100 miles away. Having access to contractors in their areas allows us to have hands-on service provided to these clients without having to spend hours driving. It's also allowing us to build key relationships with experts in specific areas for future contracting work. We have been able to work with some repeat contractors and get a feel for how they operate. After a while, it's almost as though they're working with us as coworkers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jessica L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica L.") JL Jessica L. AR Administrator Small-Business (50 or fewer emp.) 2/17/2023 "Working out well so far - higher tech issue rate than advertised" 4.5/5 What do you like best about Field Nation? I like the wide range of techs that we have access to - especially coverage in Canada and Puerto Rico. Review collected by and hosted on G2.com. What do you dislike about Field Nation? We've had an issue with a 'Select Tech', which we understood to be a preferred provider. We've also found that the advertised "2% of work orders have issues" has not been applicable to us - we've had a higher problem rate. Review collected by and hosted on G2.com. What problems is Field Nation solving and how is that benefiting you? We are installing our IoT Solutions through the Field Nation technicians. Having a wide variety of technicians to choose from in a given area has proved to be very beneficial for our company. Review collected by and hosted on G2.com. Show More 11/13/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Field Nation? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Field Nation ](https://www.g2.com/products/field-nation/discussions/new) GU Guest User What is Field Nation used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-field-nation-used-for) ![Diana D T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diana D T.") DT Diana D Tran • Last activity about 4 years ago How do you input your insurance information down with ease? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/how-do-you-input-your-insurance-information-down-with-ease) [ View all Discussions ](https://www.g2.com/products/field-nation/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 12 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/field-nation/pricing) Field Nation Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ecda17b4106bbbc84366b07892e9d65d/worksuite.png "Product Avatar Image") Worksuite 4.4/5(115) [ Compare Now ](https://www.g2.com/compare/field-nation-vs-worksuite) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_00aa6445f6ab6c6096e54e46f4e44d39/adp-workmarket.png "Product Avatar Image") WorkMarket 4.1/5(29) [ Compare Now ](https://www.g2.com/compare/field-nation-vs-adp-workmarket) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2c707d2bf2ab3b6167d294920fc5b706/bonsai.png "Product Avatar Image") Bonsai 4.3/5(101) [ Compare Now ](https://www.g2.com/compare/bonsai-vs-field-nation) ##### ##### Field Nation Features Before the Job Calendar Dispatch Roles On the Job Location Employee Communication Behavior Monitoring After the Job Reports Analytics Billing & Invoicing Platform Basics Dashboard [ View More Features ](https://www.g2.com/products/field-nation/features) ## Top-Rated Alternatives [ ![ServiceTitan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ServiceTitan") ServiceTitan 4.4/5(375) ](https://www.g2.com/products/servicetitan/reviews) [ ![Worksuite](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Worksuite") Worksuite 4.4/5(115) ](https://www.g2.com/products/worksuite/reviews) [ ![Skedulo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Skedulo") Skedulo 4.1/5(422) ](https://www.g2.com/products/skedulo/reviews) [ View All Alternatives ](https://www.g2.com/products/field-nation/competitors/alternatives) ##### Categories on G2 [Field Service Management](https://www.g2.com/categories/field-service-management)[Freelancer Management Systems](https://www.g2.com/categories/freelancer-management-systems) ##### Explore More [Autodesk Forma vs Procore: which has stronger predictive analytics for construction project management?](https://www.g2.com/discussions/autodesk-forma-vs-procore-which-has-stronger-predictive-analytics-for-construction-project-management)[Best AI assistants for reducing support ticket volumes](https://www.g2.com/discussions/what-are-the-best-ai-assistants-for-reducing-support-ticket-volumes)[What's the top app for managing corporate travel](https://www.g2.com/discussions/what-s-the-top-app-for-managing-corporate-travel) [Top AI-powered platforms for regulatory compliance checks](https://www.g2.com/discussions/what-are-the-top-ai-powered-platforms-for-regulatory-and-compliance-checks)[Best platforms for integrating CDR with SIEM](https://www.g2.com/discussions/what-are-the-best-platforms-for-integrating-cdr-with-siem)[Pros and Cons Details](https://www.g2.com/products/field-nation/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)