The user interface is very clean and straightforward forward, and easy to use. I can quickly create a Work Order and almost immediately get techs to request the job or counteroffer.

I have heard from multiple techs that they get money taken out of after the job is completed, so many will counter for more money to offset that fee.

Have some standard WO types that you can template. Makes creating jobs faster.

Quickly get a local tech to preform a site survey at a location to assess the Local Area network and document the existing infrastructure so our engineers can propose a solution the customer will sign off on.

The ease of using Field Nation. I like how we can manage everything to have a successful event such as the tasks field in which it shows a checklist of what needs to be done. I also like how quick techs are assigned to my requests.

So far, I have nothing to dislike since Field Nation has been very helpful in fulfilling my day-to-day tasks. I am able to make my customers happy because I am able to support their requested schedule with Field Nation.

Field Nation will make your life easier. You will not regret using it.

Technician assignments for my customer requests. I realized how helpful and convenient it is to have Field Nation since it is able to provide what I and my customers need.

Ease of getting resources, quick availability, and skills

Billing setup! Should be more straight forward for pre-funding our account.

We use Field Nation for resources in locations that we don't already have resources in or for project that require short term resources when we are not available.

I am amazed that the tool provides users several options to choose from in assigning a technician for each task we created. It also showed the ratings and other things to know for a tech. for us to decide to assign him or not.

I sometimes encountered lagging issues when creating a task.

So far the only issue I dealt with is the lagging issue after I clicked on the Publish button.

It is incredibly easy to identify potential candidates and schedule them for the job. Communication is also made easy by the messaging feature housed within the platform.

Sometimes it can be difficult to source or nail down someone for a job. This isn't necessarily the platform's fault, though. Labor is in high demand right now. Maybe they could work on bringing additional talent onboard.

Go for it. Their support team is also terrific!

The problem we are solving is finding talent for jobs that are outside of our immediate geographical area. It is often cheaper to go with a fieldnation tech than it is to have one of our in-house techs fly out to a client.

Nation-wide availability allows for service to our out of state clients

nothing really....only thing is sometimes qualifying techs for specific service types

usually quick response from Field Nation techs allows for quicker service for our clients

There is a large selection of technicians that are qualified, profiles that are easy to view to see qualifications, in addition to viewing techs that our company has previously used. I also like our ability to leave notes about technicians and link them to specific job types and clients so that when searching for a new site I'm able to check notes and see who has worked with that client in the past. Another feature that I enjoy is being able to filter across so many sections. I can easily find a previous work order and view in addition to being able to export reports to Excel if required. The custom field feature is a great asset for some business cases as well.

One caveat I've identified is that sometimes Field Nation's platform runs slow and can take a while to load a page or can also run slow when trying to route work orders to multiple technicians. I also dislike how when I'm viewing a technician, their statistics box will appear and remain on the screen when I'm trying to view another profile.

Our main need is to find qualified technicians in all areas within the United States and Canada. Some aspects of our business requires a quick turnaround and the large pool of technicans as well as the easy to use templates for quick work order creations has been able to accomodate for that business.

Field nation allows me to find techs quickly and at a moment's notice. It provides me with the contact info for all available techs and lets me continue complex projects.

The platform is sometimes a bit buggy or laggy when updating work orders, routing, or refreshing the pages.

My complex projects that sometimes need a quick response is solved by field nation. FN allows me to have someone onsite within 24 hours in most cases,

In platform vetting visualizations, template management.

Sometimes can be laggy or buggy but nothing critical.

Try it out, use the support team.

It is being able to get the best technician before the job starts and do so en masse.

wide variety of field technicians with skill sets/knowledge areas to choose from

difficult to go by ratings, since some do not honestly rate techs or techs will bother you if you rate them lower.

When you need a 'Johnny on the spot". High success rate for solving end user client issues for us a company.