--- title: Fidelity Reviews meta_title: 'Fidelity Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Fidelity works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 7 scale: '5' date_modified: '2026-07-17' parent_category: name: Asset Management url: https://www.g2.com/categories/asset-management --- # Fidelity Reviews **Vendor:** ASEE Group (formerly ASSECO South Eastern Europe) **Category:** [CMMS Software](https://www.g2.com/categories/cmms) **Average Rating:** 3.9/5.0 **Total Reviews:** 7 ## About Fidelity ASEE Fidelity is a modular and scalable platform to manage the full lifecycle of assets and expenditures with a built-in budget, demand, procurement, and accounting processes. Fidelity ensures compliance and proactive budget control to build effective sourcing strategies. ## Fidelity Pros & Cons **What users like:** - Users highlight the **ease of use** of Fidelity, appreciating its user-friendly interface and prompt support. (2 reviews) - Users appreciate the **helpful customer support** from Fidelity, enhancing their experience whenever issues arise. (1 reviews) - Users find the app to be a **superior feature** , enhancing their experience compared to the website. (1 reviews) - Users appreciate the **prompt notifications** from Fidelity, enhancing their overall user-friendly experience. (1 reviews) **What users dislike:** - Users find the **confusing reports** challenging, especially if they are new to managing 401k accounts. (1 reviews) - Users face significant **implementation delays** and difficulties with manual contributions, leading to frequent mistakes and frustration. (1 reviews) - Users find the **learning curve confusing** when navigating 401k reports on Fidelity, especially for beginners. (1 reviews) - Users find Fidelity's features to be **limited and cumbersome** , making tasks like contributions and support frustrating. (1 reviews) - Users find the **manual data entry** process cumbersome and prone to errors, complicating contribution management. (1 reviews) - Users experience **poor customer support** with Fidelity, making issue resolution and assistance challenging and inefficient. (1 reviews) - Poor Reporting (1 reviews) - Users struggle with **upload issues** , finding the process manual and error-prone, complicating contributions each pay cycle. (1 reviews) ## Fidelity Reviews ### 1. User-Friendly with Great Support, But 401k Reports Can Be Confusing **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Farming | Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2026 **What do you like best about Fidelity?** What stands out to me is how easy it is to use, along with the helpful support you get whenever you encounter any issues. **What do you dislike about Fidelity?** End of reports that are needed can be confusing if you are new to dealing with 401k. **What problems is Fidelity solving and how is that benefiting you?** They handle the backend work involved in managing our benefits and overseeing all of our accounts. ### 2. Fidelity **Rating:** 3.5/5.0 stars **Reviewed by:** Mike D. | Senior HR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2022 **What do you like best about Fidelity?** 401k tools to help employees; day-to-day customer service; learning library **What do you dislike about Fidelity?** Not as easy to use the system; not as modern; more complicated, less concise; price **What problems is Fidelity solving and how is that benefiting you?** They were our first 401k so they got us off the ground and helped us establish a solid 401k plan for our employees for years ### 3. Fidelity review **Rating:** 4.0/5.0 stars **Reviewed by:** alina T. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2019 **What do you like best about Fidelity?** The default portfolio screen is easy to use. Research links are helpful to determine your next steps. Overall great experience. **What do you dislike about Fidelity?** It doesn’t allow to save the stock/mutual fund history beyond the time I opened an account with fidelity even if i were to transfer the stock from previous company. **What problems is Fidelity solving and how is that benefiting you?** Infesting for growth and income ## Fidelity Discussions - [How does the Fidelity app work?](https://www.g2.com/discussions/how-does-the-fidelity-app-work) - [What platform does Fidelity use?](https://www.g2.com/discussions/what-platform-does-fidelity-use) - [What is Fidelity known for?](https://www.g2.com/discussions/what-is-fidelity-known-for) - [View Fidelity pricing details and edition comparison](https://www.g2.com/products/fidelity/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+12%3A43%3A36+-0500&secure%5Bsession_id%5D=f771ff31-f762-41b4-9107-9355b424bdc1&secure%5Btoken%5D=fd93af5f71efec8912f3a99db2cec871f0d95ef38c13488be03d37251428a348&format=llm_user) ## Fidelity Integrations - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [ProLiant](https://www.g2.com/products/proliant/reviews) ## Fidelity Features **CMMS Platform Features** - Work Order Management - Preventative Maintenance (PM) - Predictive Maintenance (PdM) - Materials Management - Equipment Breakdown Reports - Approval Management - Task Templates - Compliance Auditing - Vendor Management - Reporting & Dashboards - Task Management - Equipment Maintenance - Predictive Maintenance - Document Management - Inspection Management - Compliance Management - Technician Management - Asset Lifecycle Management - Calibration Management - Calendar Management - Inventory Management - Key & Lock Management - Safety Management - Job Management - Audit Management - Customizable Reports - For Mechanical Equipment - Fixed Asset Management - Dispatch Management - Purchase Order Management - Contact Management - Workflow Management - Purchase Order Management - Historical Reporting **Additional Functionality** - Monitoring - Barcode/Ticket Scanning - Audit Trail - Scheduling - Billing & Invoicing - Facility Scheduling - Inventory Tracking - Automated Scheduling - AI Copilot - Reporting & Statistics - Mobile Access - Alerts/Notifications - Cost Tracking - Generative AI - Maintenance Scheduling - Real-Time Data - Task Scheduling - API - Barcoding/RFID - Service History - Equipment Tracking - Third-Party Integrations - Asset Tracking - Document Storage - Multi-Location - GPS - Reminders - Customer Database - Customizable Forms - Customizable Fields - Warranty Tracking - Reporting/Analytics - Activity Tracking - Access Controls/Permissions - Data Import/Export - Inventory Control - Real-Time Notifications - Budgeting/Forecasting - AI Summarization - Chatbot - Resource Allocation - Downtime Tracking - Workflow Automation ## Top Fidelity Alternatives - [Limble](https://www.g2.com/products/limble/reviews) - 4.8/5.0 (685 reviews) - [MaintainX](https://www.g2.com/products/maintainx/reviews) - 4.8/5.0 (1,542 reviews) - [UpKeep](https://www.g2.com/products/upkeep/reviews) - 4.5/5.0 (1,096 reviews)