Fidel API Reviews (15)

Reviews

Fidel API Reviews (15)

4.6
15 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of integration and responsive customer support provided by Fidel API, making it a reliable choice for developers. The platform's ability to deliver real-time transaction data enhances user experiences significantly. However, some users note challenges with the Offers Marketplace and the need for improved documentation in certain areas.
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KW
Kamila W.
Administrative Manager
Small-Business (50 or fewer emp.)
"Review of the Fidel API"
5/5
What do you like best about Fidel API?

Tracks transactions instantly and seamlessly at the point of sale in-store and online. Review collected by and hosted on G2.com.

What do you dislike about Fidel API?

A couple of issues with Offers Marketplace however, I believe it's only temporary and once fixed it should run smoothly without issues. Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Great support and always available"
4.5/5
What do you like best about Fidel API?

Their sandbox is relatively easy to use and their support team is quite helpful and is always available to answer any question Review collected by and hosted on G2.com.

What do you dislike about Fidel API?

I wouldn't say I dislike anything. I would like to see an API/SDK specifically to support building their experience within a progressive web application. Specifically, they don't support capturing a credit card through a mobile camera. This is only supported with the mobile API. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Enterprise (> 1000 emp.)
"Fidel API is very easy to integrate with and has great documentation and customer support"
4.5/5
What do you like best about Fidel API?

The Fidel API has great documentation, which made it easy to integrate with. The Fidel team is very responsive to our questions via chat or email, and willing to help us drive product innovations. Review collected by and hosted on G2.com.

What do you dislike about Fidel API?

This is NOT the fault of the API itself, but it's very difficult to achieve 100% reward delivery for CLO-based offers, due to the complexity of tracking credit card transactions. Review collected by and hosted on G2.com.

BM
Barry M.
Managing Director
"Fantastic Fanatics Review - BM"
5/5
What do you like best about Fidel API?

The power and ease of card linking technology to harness loyalty. Review collected by and hosted on G2.com.

What do you dislike about Fidel API?

Struggling a bit with all the Offers Marketplace glitches at the moment. Review collected by and hosted on G2.com.

Verified User in Renewables & Environment
AR
Verified User in Renewables & Environment
Small-Business (50 or fewer emp.)
"Fidel API review"
4.5/5
What do you like best about Fidel API?

Clean mapping, low privacy risk considerations, solid customer support Review collected by and hosted on G2.com.

What do you dislike about Fidel API?

unavoidable friction due to microdeposit, android sdk needs improving, no linking of non-credit card accounts Review collected by and hosted on G2.com.