# Best Personalization Engines

## How Many Personalization Engines Products Does G2 Track?

**Total Products under this Category:** 148

### Category Stats (Jul 2026)

- **Average Rating:** 4.45/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Personyze (+0.87%) - Among all products in this category, Personyze recorded the largest rating increase compared to last month

_Last updated: July 27, 2026_

## How Does G2 Rank Personalization Engines Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 22,500+ Authentic Reviews
- 148+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Personalization Engines
 ![G2 Grid® for Personalization Engines plotting products by satisfaction and market presence](https://www.g2.com/categories/personalization-engines/grids.png?focus%5B%5D=43119&focus%5B%5D=20732&focus%5B%5D=3571&focus%5B%5D=340&focus%5B%5D=19103&focus%5B%5D=16131&focus%5B%5D=169941&focus%5B%5D=4042)

Highlighted products: Insider One, Braze, SAP Engagement Cloud (formerly SAP Emarsys), Agentforce Marketing (formerly Salesforce Marketing Cloud), Bloomreach, CleverTap, Adobe Journey Optimizer, and Iterable.

Underlying data: [Grid® JSON](https://www.g2.com/categories/personalization-engines/grids.json?focus%5B%5D=insider-one&focus%5B%5D=braze&focus%5B%5D=sap-engagement-cloud-formerly-sap-emarsys&focus%5B%5D=agentforce-marketing-formerly-salesforce-marketing-cloud&focus%5B%5D=bloomreach-bloomreach&focus%5B%5D=clevertap&focus%5B%5D=adobe-journey-optimizer&focus%5B%5D=iterable)

**Sponsored**

### Opal

Opal is the visual home for marketing plans, campaigns, and content. Built for enterprise marketing organizations, Opal helps teams connect strategy to execution, collaborate across channels, and see how every asset fits into the bigger picture. Opal is truly built for how marketers work today. With visual plans, dynamic workflows, true-to-life content previews, approvals, presentations, and Gem AI, Opal gives marketers one place to see what’s happening. In Opal, marketing organizations can plan strategy, connect it to cross-channel execution, and manage team workflows in one place instead of relying on a fragmented tech stack. Opal replaces random files and disconnected point solutions, with one shared source of truth. Teams can manage workflows, gather feedback, approve content, and create presentations without losing context. The result is faster alignment and greater visibility across the entire marketing organization. Leading brands like Starbucks, Target, Wendy’s, Microsoft, SAP, and more use Opal to bring marketing together across teams, channels, and regions. Learn more at workwithopal.com. Opal is a privately held software company founded in 2011 and headquartered in Portland, Oregon.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1673&secure%5Bchosen_at%5D=2026-07-31T09%3A08%3A47Z&secure%5Bdisplayable_resource_id%5D=7&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=4295&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=4295&secure%5Bresource_id%5D=1673&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fpersonalization-engines&secure%5Btoken%5D=7c5262525ee19474e8de19220d83751316c765f131fd8eeaebf0dc44d3120e7d&secure%5Burl%5D=https%3A%2F%2Fworkwithopal.com%2Fultimate-calendar%2F%3Futm_campaign%3D22953474-G2%2520PPC%26utm_source%3Dg2%26utm_medium%3Dppc%26utm_content%3DCalendar&secure%5Burl_type%5D=custom_url)

### [Insider One](https://www.g2.com/products/insider-one/reviews)

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. Insider One provides the ultimate vendor experience, proven in fifteen industries and more than 30 countries for more than a decade, to help teams be first, be focused, and be progressive, redefining what it means to lead in customer engagement. Trusted by 2,000+ customers, including some of the world’s most loved brands like Samsung, L’Oréal, Unilever, Allianz, ING Group, Toyota, Singapore Airlines, and GAP, to accelerate growth, build customer love, and become a market leader. Loved by customers, recognized by analysts, Insider One is the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need, including AI, Customer Data Management, Cross-Channel Journey Orchestration, and Personalization, offering brands unrivaled product excellence within a single consolidated platform. Accolades include: Leader in the IDC MarketScape: Worldwide AI-Enabled Marketing Platforms for Enterprise Companies 2025 2025 Leader in the Gartner Magic Quadrant for Personalization Engines #1 Customer Choice: 2025 Gartner Voice of the Customer for Personalization Engines Leader in the Forrester Wave for Experience Optimization Platforms, Q4 2024 The Gartner Customers’ Choice for Multichannel Marketing Hubs in 2025 The #1 G2 Leader in 11 categories, including CDP, Personalization Engines, Mobile Marketing, Customer Journey Analytics, SMS Marketing, WhatsApp Marketing, eCommerce Search, and eCommerce Personalization, with a perfect 100/100 user satisfaction score. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices. The company is woman-founded and predominantly women-owned, with 70% of senior executive roles, including the CEO, CMO, CHRO, and CFO, held by women. Through initiatives such as 100 Cities, 100 Projects, Young Engineers Club, SheCodes, and SheLeads, Insider One continues to expand its positive impact across global communities, driving opportunities, inclusion, education, and equity for this and future generations."

**Average Rating:** 4.8/5.0

**Total Reviews:** 1,396

#### How Do G2 Users Rate Insider One?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10)
- **Customer Profiles:** 9.6/10 (Category avg: 8.7/10)
- **Contextual Targeting:** 9.6/10 (Category avg: 8.8/10)
- **Behavioral Targeting:** 9.6/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Insider One?

- **Seller:** [Insider One](https://www.g2.com/sellers/insider-one)
- **Company Website:** useinsider.com
- **Year Founded:** 2012
- **HQ Location:** Global
- **Twitter:** @insiderone  
1 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cc5febfc674fa3d396df115be1610fac42b8540af4d7e83ca7710300617575b2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finsiderone%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,530 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Digital Marketing Specialist, Marketing Manager
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 46% Medium, 28% Small

#### What Do G2 Reviewers Say About Insider One?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Insider One's **ease of use** beneficial, allowing for quick campaign edits and improved customer engagement.
- Users highlight the **enhanced customer engagement** strategies of Insider One, facilitating personalized and timely interactions across channels.
- Users value the **personalization features** of Insider One, enhancing customer engagement and driving conversions effectively.
- Users value the **high engagement capabilities** of Insider One through personalized messaging and timely product recommendations.
- Users praise the **proactive support** from Insider's Customer Success team, enhancing their experience and providing strategic insights.

##### Cons

- Users find the **learning curve steep** due to numerous features, making initial setup and optimization challenging.
- Users face a **difficult learning** experience due to the complex setup and steep learning curve of Insider One.
- Users find the **time-consuming setup** process for campaigns and surveys to be a significant drawback.
- Users face a **high learning curve** with Insider One, needing time to familiarize themselves with its features.
- Users report that **integration issues** with Insider One require significant time, resources, and technical expertise to resolve.

#### What Are Recent G2 Reviews of Insider One?

**["Complete and intuitive platform, with fast and efficient support"](https://www.g2.com/survey_responses/insider-one-review-13036694)**

**Rating:** 4.5/5.0 stars

_— Arlete M._

[Read full review](https://www.g2.com/survey_responses/insider-one-review-13036694)

**["Insider One unifies data and channels with a truly fluid Journey Orchestration"](https://www.g2.com/survey_responses/insider-one-review-13037392)**

**Rating:** 5.0/5.0 stars

_— Gabriel A._

[Read full review](https://www.g2.com/survey_responses/insider-one-review-13037392)

#### What Are G2 Users Discussing About Insider One?

- [Do you recommend connecting Insider with Yotpo?](https://www.g2.com/discussions/do-you-recommend-connecting-insider-with-yotpo) - 1 comment
- [Can we decide which campaigns need to be prioritized more when users are eligible for multiple journeys and can receive multiple messages?](https://www.g2.com/discussions/can-we-decide-which-campaigns-need-to-be-prioritized-more-when-users-are-eligible-for-multiple-journeys-and-can-receive-multiple-messages) - 1 comment
- [Does Insider offer predictive segments to target users?](https://www.g2.com/discussions/does-insider-offer-predictive-segments-to-target-users) - 1 comment
- [Is it possible to send personalized product recommendations on web push?](https://www.g2.com/discussions/is-it-possible-to-send-personalized-product-recommendations-on-web-push) - 1 comment
- [How can Insider help personalize experiences while respecting customers’ privacy?](https://www.g2.com/discussions/how-can-insider-help-personalize-experiences-while-respecting-customers-privacy) - 1 comment

### [Braze](https://www.g2.com/products/braze/reviews)

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. Braze has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. The company is headquartered in New York with 15 offices across the Americas, EMEA, and APAC. Learn more at braze.com.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,663

#### How Do G2 Users Rate Braze?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.2/10)
- **Customer Profiles:** 8.5/10 (Category avg: 8.7/10)
- **Contextual Targeting:** 8.5/10 (Category avg: 8.8/10)
- **Behavioral Targeting:** 8.6/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Braze?

- **Seller:** [Braze](https://www.g2.com/sellers/braze)
- **Company Website:** www.braze.com
- **Year Founded:** 2011
- **HQ Location:** New York
- **Twitter:** @Braze  
16,323 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5637ca0a6d3df02c8ef323e24bdd7e17a8bbb7dc9ec02cdf7be16ac67b91549e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F792882%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,297 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CRM Manager, CRM Specialist
- **Top Industries:** Financial Services, Marketing and Advertising
- **Company Size:** 54% Medium, 27% Large

#### What Do G2 Reviewers Say About Braze?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate Braze for its **user-friendly and intuitive design** , making it easy to learn and scalable to needs.
- Users find Braze's **intuitive interface** facilitates easy learning and effective implementation of personalized messaging campaigns.
- Users appreciate the **effortless automation** capabilities of Braze, enabling seamless multichannel messaging campaigns and personalization.
- Users praise Braze for its **responsive customer support** , making the implementation and usage experience seamless and enjoyable.
- Users appreciate the **user-friendly multitasking capabilities** of Braze, enabling stable, effective communication across diverse channels.

##### Cons

- Users find the **learning curve steep** , requiring time and support to fully grasp Braze's platform and features.
- Users feel the lack of **missing features** hampers their experience, particularly in customization and reporting capabilities.
- Users find Braze can feel **overly complex for simple surveys** and its pricing lacks transparency, complicating usage.
- Users feel the **limited features** of Braze hinder effective analytics and feedback collection, impacting usability for simple tasks.
- Users face a **steep learning curve** with Braze, making initial onboarding and feature mastery challenging.

#### What Are Recent G2 Reviews of Braze?

**["Smooth sailing"](https://www.g2.com/survey_responses/braze-review-8154150)**

**Rating:** 5.0/5.0 stars

_— Ákos V._

[Read full review](https://www.g2.com/survey_responses/braze-review-8154150)

**["Powerful multi-channel engagement platform"](https://www.g2.com/survey_responses/braze-review-7258144)**

**Rating:** 4.0/5.0 stars

_— Verified User in Health, Wellness and Fitness_

[Read full review](https://www.g2.com/survey_responses/braze-review-7258144)

### [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews)

SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth.

**Average Rating:** 4.3/5.0

**Total Reviews:** 615

#### How Do G2 Users Rate SAP Engagement Cloud (formerly SAP Emarsys)?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.2/10)
- **Customer Profiles:** 8.9/10 (Category avg: 8.7/10)
- **Contextual Targeting:** 8.3/10 (Category avg: 8.8/10)
- **Behavioral Targeting:** 8.7/10 (Category avg: 8.9/10)

#### Who Is the Company Behind SAP Engagement Cloud (formerly SAP Emarsys)?

- **Seller:** [SAP](https://www.g2.com/sellers/sap)
- **Company Website:** www.sap.com
- **Year Founded:** 1972
- **HQ Location:** Walldorf
- **Twitter:** @SAP  
297,052 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8fd712dbd816fadfc039a60dcf8c1a3d6a48469756075586fa0be3da7e4b74d7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsap%2F&secure%5Burl_type%5D=linkedin_company_website)  
141,955 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, CRM Manager
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 49% Medium, 22% Small

#### What Do G2 Reviewers Say About SAP Engagement Cloud (formerly SAP Emarsys)?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** in SAP Emarsys, allowing for quick and efficient campaign management.
- Users value the **automation features** of SAP Emarsys, enhancing campaign efficiency while maintaining a personal touch.
- Users appreciate the **user-friendly interface** of SAP Emarsys, enabling easy campaign setups and effective CRM strategies.
- Users value the **helpful support team** of SAP Engagement Cloud, enhancing their experience and campaign effectiveness.
- Users appreciate the **highly personalized customer interactions** enabled by SAP Emarsys, enhancing their CRM strategies effectively.

##### Cons

- Users report **missing features** in SAP Engagement Cloud, finding the new segmentation overview less intuitive and lacking essential functionality.
- The **learning curve** for SAP Engagement Cloud can be overwhelming, requiring extensive training and support for users.
- Users find the **difficult learning** curve overwhelming, requiring extensive training and support to navigate the platform.
- Users find the **limited features** of SAP Engagement Cloud challenging, complicating the overall user experience and learning process.
- Users find SAP Emarsys to have a **not intuitive** interface, making initial setup and learning challenging.

#### What Are Recent G2 Reviews of SAP Engagement Cloud (formerly SAP Emarsys)?

**["Powerful Marketing Automation with strong personalization capabilities"](https://www.g2.com/survey_responses/sap-engagement-cloud-formerly-sap-emarsys-review-13130288)**

**Rating:** 5.0/5.0 stars

_— Supraja B._

[Read full review](https://www.g2.com/survey_responses/sap-engagement-cloud-formerly-sap-emarsys-review-13130288)

**["Effortless Campaign Management, But Needs More Integrations"](https://www.g2.com/survey_responses/sap-engagement-cloud-formerly-sap-emarsys-review-13184092)**

**Rating:** 5.0/5.0 stars

_— Ayush b._

[Read full review](https://www.g2.com/survey_responses/sap-engagement-cloud-formerly-sap-emarsys-review-13184092)

#### What Are G2 Users Discussing About SAP Engagement Cloud (formerly SAP Emarsys)?

- [What is Emarsys used for?](https://www.g2.com/discussions/what-is-emarsys-used-for)

### [CleverTap](https://www.g2.com/products/clevertap/reviews)

CleverTap is the all-in-one engagement platform that helps brands unlock limitless customer lifetime value by helping them create personalized experiences to retain their most valuable customers. The platform empowers businesses to orchestrate experiences for individuals across their lifecycles and design personalized journeys that span a lifetime. It offers analytics that encompasses every aspect of the lifecycle, enabling businesses to measure and optimize each experience in real time. The all-in-one platform unifies experiences from every touchpoint, paving the way for a new era of customer engagement. CleverTap's CleverAI™ Decisioning Engine and Agentic Universe is designed to maximize ROI. It enables true individualization — where every customer is a segment of one. A suite of intelligent, purpose-built AI agents works seamlessly in the background, optimizing every interaction across message, content, channel, and timing, so teams can stay focused on outcomes. The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering both speed and economies of scale. CleverTap is trusted by 2000 customers, including TiltingPoint, Gamebasics, Big Fish, MobilityWare, English Premier League, TD Bank, Carousell, AirAsia, Papa John’s, and Tesco. Backed by leading investors such as Peak XV Partners, Tiger Global, Accel, CDPQ and 360 One, the company is headquartered in Mountain View, California, with presence in San Francisco, New York, São Paulo, Bogota, London, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Singapore, and Jakarta. For more information, visit clevertap.com or follow us on: LinkedIn: https://www.linkedin.com/company/clevertap/ Twitter: https://twitter.com/CleverTap

**Average Rating:** 4.6/5.0

**Total Reviews:** 645

#### How Do G2 Users Rate CleverTap?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.2/10)
- **Customer Profiles:** 9.5/10 (Category avg: 8.7/10)
- **Contextual Targeting:** 9.4/10 (Category avg: 8.8/10)
- **Behavioral Targeting:** 9.5/10 (Category avg: 8.9/10)

#### Who Is the Company Behind CleverTap?

- **Seller:** [CleverTap](https://www.g2.com/sellers/clevertap)
- **Company Website:** clevertap.com
- **Year Founded:** 2013
- **HQ Location:** Mountain View, California
- **Twitter:** @CleverTap  
21,633 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9cccb4948a9548778dcef60779341f224104f56f9a086278d4c23af76642c1fc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6611801%2F&secure%5Burl_type%5D=linkedin_company_website)  
654 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Product Manager, Marketing Manager
- **Top Industries:** Financial Services, Information Technology and Services
- **Company Size:** 54% Medium, 28% Small

#### What Do G2 Reviewers Say About CleverTap?

_AI-generated summary from verified user reviews_

##### Pros

- Users find CleverTap's **analytics capabilities** valuable for tracking campaign performance and gaining insightful business support.
- Users praise CleverTap for its **responsive customer support** , facilitating quick resolutions and enhancing overall user experience.
- Users appreciate the **ease of use** of CleverTap, enjoying its intuitive interface and seamless integration with other platforms.
- Users value the **personalized marketing automation** of CleverTap, enhancing engagement through tailored campaigns and insights.
- Users value the **automation capabilities** of CleverTap, enhancing retention and engagement strategies through advanced segmentation and real-time data.

##### Cons

- Users find the **learning curve challenging** , especially with advanced features and initial setup complexities for newcomers.
- Users find the **missing features** in CleverTap, like AI campaign creation and simpler templates, to be limiting.
- Users note that CleverTap's **non-intuitive interface** and steep learning curve can hinder effective usage and setup.
- Users find the **pricing of CleverTap to be high** , which may deter potential customers from adopting the software.
- Users find the **interface and features complex** , making it challenging for new users to adapt effectively.

#### What Are Recent G2 Reviews of CleverTap?

**["A unified platform for engagement and retention"](https://www.g2.com/survey_responses/clevertap-review-13149012)**

**Rating:** 4.5/5.0 stars

_— Rouba H._

[Read full review](https://www.g2.com/survey_responses/clevertap-review-13149012)

**["CleverTap’s Predictive Capabilities Makes Engagement More Contextual and Effective"](https://www.g2.com/survey_responses/clevertap-review-12952708)**

**Rating:** 4.0/5.0 stars

_— Syed A._

[Read full review](https://www.g2.com/survey_responses/clevertap-review-12952708)

### [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews)

Bloomreach is the agentic platform for personalization. Powering autonomous search, conversational shopping, and autonomous marketing, Bloomreach personalizes the entire customer experience. From retail to financial services, hospitality to gaming, businesses create experiences that drive higher growth and lasting loyalty. Bloomreach drives personalization for 1,400+ brands around the world, including American Eagle, Sonepar, and Pandora. The target audience for Bloomreach encompasses commerce businesses of all sizes that are looking to optimize customer interactions and drive sales growth. Its suite of products is particularly beneficial for marketers, content creators, and ecommerce managers who aim to improve customer engagement and conversion rates. Bloomreach is well-suited for brands operating across multiple channels, as it provides a cohesive strategy to connect with customers effectively. Use cases include personalized marketing campaigns, enhanced product discovery, streamlined content management, and AI-driven customer service, making it a versatile tool for various business needs. Key features of Bloomreach include its Engagement platform, which offers robust marketing automation capabilities that enable businesses to deliver personalized messages and offers based on customer behavior. The Discovery solution enhances the search experience on ecommerce sites, ensuring that customers can easily find products that match their interests. Additionally, the Content product functions as a headless content management system (CMS), allowing for flexible content delivery across various platforms. The Clarity tool, an AI-powered conversational shopping assistant, further enriches the customer experience by facilitating real-time interactions and support. The integration of Loomi, Bloomreach's AI for ecommerce, significantly amplifies the platform's capabilities by enabling rapid data processing and analysis. This results in new pathways for customers to engage with products, ultimately leading to increased profitability and accelerated business growth. Bloomreach is designed to simplify complex tasks, offering advanced customer journeys, social ad retargeting, omnichannel support, and AI-powered optimization. This comprehensive feature set provides a holistic view of the customer, optimizing experiences across all channels. The platform is also cost-effective and faster to deploy compared to competitors, reducing reliance on third-party solutions and lowering the total cost of ownership. With high ratings in customer reviews, Bloomreach is recognized for the quality of its user guides, support, and overall reliability, making it a valuable asset for businesses seeking to enhance their ecommerce strategies.

**Average Rating:** 4.6/5.0

**Total Reviews:** 766

#### How Do G2 Users Rate Bloomreach?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10)
- **Customer Profiles:** 9.4/10 (Category avg: 8.7/10)
- **Contextual Targeting:** 8.9/10 (Category avg: 8.8/10)
- **Behavioral Targeting:** 9.2/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Bloomreach?

- **Seller:** [Bloomreach](https://www.g2.com/sellers/bloomreach)
- **Company Website:** www.bloomreach.com
- **Year Founded:** 2009
- **HQ Location:** Mountain View, CA
- **Twitter:** @bloomreach\_tm  
10,400 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a3fea6edee32fac5b3c6202f39bea693a3046a210909e31f453a826a29715ee3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbloomreach%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,140 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CRM Manager, Marketing Manager
- **Top Industries:** Retail, Marketing and Advertising
- **Company Size:** 49% Medium, 28% Small

#### What Do G2 Reviewers Say About Bloomreach?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Bloomreach, enabling seamless access to insights and effective marketing orchestration.
- Users appreciate the **intuitive ease of use** and powerful insights provided by Bloomreach’s reporting tools.
- Users appreciate the **intuitive segmentation and targeting** capabilities of Bloomreach, enhancing their customer engagement significantly.
- Users highly praise the **outstanding customer support** from Bloomreach, noting their responsiveness and helpfulness in every issue.
- Users find Bloomreach to have a **highly intuitive interface** , making it easy for teams to utilize effectively.

##### Cons

- Users find the **steep learning curve** of Bloomreach frustrating, impacting efficiency and overall user-friendliness.
- Users find **limited features** in Bloomreach, particularly with searchable fields and email design options affecting overall capability.
- Users face **missing features** in Bloomreach, affecting searchable fields and report data downloads, necessitating workarounds.
- Users experience a **challenging learning curve** with Bloomreach, requiring time and support to navigate its complexity.
- Users find the **difficult learning curve** of Bloomreach challenging, requiring time and proper onboarding for effective use.

#### What Are Recent G2 Reviews of Bloomreach?

**["Bloomreach Still Shines Years Later"](https://www.g2.com/survey_responses/bloomreach-review-7757853)**

**Rating:** 5.0/5.0 stars

_— Denise R._

[Read full review](https://www.g2.com/survey_responses/bloomreach-review-7757853)

**["Bloomreach Makes Personalisation Easy with Powerful Segmentation and Automation"](https://www.g2.com/survey_responses/bloomreach-review-13078543)**

**Rating:** 4.0/5.0 stars

_— megan l._

[Read full review](https://www.g2.com/survey_responses/bloomreach-review-13078543)

#### What Are G2 Users Discussing About Bloomreach?

- [What is Bloomreach used for?](https://www.g2.com/discussions/what-is-bloomreach-used-for) - 2 comments

### [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews)

Agentforce Marketing is Salesforce’s marketing solution for the Agentic Enterprise. AI agents help marketers plan, create, optimize, and orchestrate adaptive customer experiences across every channel and interaction. Built on the world’s #1 CDP, Agentforce Marketing connects data, AI, automation, and engagement into one deeply unified platform for B2B and B2C marketing. Agentforce Marketing is part of Marketing Cloud. It’s the next evolution of marketing orchestration where humans and AI agents work together to grow customer relationships and revenue.

**Average Rating:** 4.0/5.0

**Total Reviews:** 4,386

#### How Do G2 Users Rate Agentforce Marketing (formerly Salesforce Marketing Cloud)?

- **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 9.2/10)
- **Customer Profiles:** 8.5/10 (Category avg: 8.7/10)
- **Contextual Targeting:** 9.0/10 (Category avg: 8.8/10)
- **Behavioral Targeting:** 9.2/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Agentforce Marketing (formerly Salesforce Marketing Cloud)?

- **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce)
- **Company Website:** www.salesforce.com
- **Year Founded:** 1999
- **HQ Location:** San Francisco, CA
- **Twitter:** @salesforce  
579,511 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c04f36289ca03aeff007197f1d9e74e925e328ed6bcfaff98911c78b3ab382f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3185%2F&secure%5Burl_type%5D=linkedin_company_website)  
83,223 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, Marketing Coordinator
- **Top Industries:** Computer Software, Marketing and Advertising
- **Company Size:** 47% Medium, 28% Small

#### What Do G2 Reviewers Say About Agentforce Marketing (formerly Salesforce Marketing Cloud)?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Agentforce Marketing, enabling streamlined automation and flexible email personalization effortlessly.
- Users appreciate the **robust automation capabilities** of Agentforce Marketing, enhancing multi-channel customer engagement seamlessly.
- Users highlight the **seamless integrations** with various messaging channels, enhancing mobile engagement and user experience.
- Users admire the **powerful automation and customization** tools in Agentforce Marketing, enhancing personalized email marketing campaigns.
- Users value the **powerful features and user-friendly design** of Agentforce Marketing for managing sales and customer data.

##### Cons

- Users find the **learning curve steep** , needing more time and effort to effectively use Agentforce Marketing.
- Users face a **steep learning curve** with Agentforce Marketing, necessitating significant time and effort to master.
- Users find the **complexity** of Agentforce Marketing challenging, especially for those without prior technical experience.
- Users find the **product expensive** , especially compared to cheaper alternatives available in the market.
- Users find the **complex usage** of Agentforce Marketing challenging, especially with setup, navigation, and required SQL knowledge.

#### What Are Recent G2 Reviews of Agentforce Marketing (formerly Salesforce Marketing Cloud)?

**["Powerful, Data-Driven Marketing Automation for Enterprise Teams"](https://www.g2.com/survey_responses/agentforce-marketing-formerly-salesforce-marketing-cloud-review-12434861)**

**Rating:** 5.0/5.0 stars

_— Sadi H._

[Read full review](https://www.g2.com/survey_responses/agentforce-marketing-formerly-salesforce-marketing-cloud-review-12434861)

**["Centralized, Automated Customer Engagement with Powerful Targeting"](https://www.g2.com/survey_responses/agentforce-marketing-formerly-salesforce-marketing-cloud-review-12960617)**

**Rating:** 4.0/5.0 stars

_— Verified User in Oil & Energy_

[Read full review](https://www.g2.com/survey_responses/agentforce-marketing-formerly-salesforce-marketing-cloud-review-12960617)

#### What Are G2 Users Discussing About Agentforce Marketing (formerly Salesforce Marketing Cloud)?

- [I'm stuck on setting up automated email campaigns in Salesforce Marketing Cloud Engagement. Any tips?](https://www.g2.com/discussions/i-m-stuck-on-setting-up-automated-email-campaigns-in-salesforce-marketing-cloud-engagement-any-tips) - 3 comments
- [How is Salesforce Marketing Cloud Account Engagement helping businesses tailor their marketing efforts to individual customer needs?](https://www.g2.com/discussions/how-is-salesforce-marketing-cloud-account-engagement-helping-businesses-tailor-their-marketing-efforts-to-individual-customer-needs) - 2 comments
- [Is Salesforce an ESP?](https://www.g2.com/discussions/is-salesforce-an-esp) - 3 comments
- [Do you need salesforce to use pardot?](https://www.g2.com/discussions/do-you-need-salesforce-to-use-pardot) - 2 comments
- [What is Salesforce ad studio?](https://www.g2.com/discussions/what-is-salesforce-ad-studio) - 2 comments

### [Iterable](https://www.g2.com/products/iterable/reviews)

Iterable is the AI customer engagement platform built for enterprise scale, loved by teams, and trusted by global brands like Priceline, Fabletics, Blockchain, and Box. It transforms data into action, powering intelligent, personalized experiences across every channel to drive measurable growth. Iterable gives teams the speed to move, the governance to stay in control, and the flexibility to continuously optimize performance at scale. With Iterable, customer engagement isn’t just a tactic—it’s a growth engine. Learn more at www.iterable.com.

**Average Rating:** 4.4/5.0

**Total Reviews:** 814

#### How Do G2 Users Rate Iterable?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10)
- **Customer Profiles:** 8.5/10 (Category avg: 8.7/10)
- **Contextual Targeting:** 8.1/10 (Category avg: 8.8/10)
- **Behavioral Targeting:** 8.1/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Iterable?

- **Seller:** [Iterable](https://www.g2.com/sellers/iterable)
- **Company Website:** www.iterable.com
- **Year Founded:** 2013
- **HQ Location:** San Francisco, CA
- **Twitter:** @Iterable  
2,603 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=57f34ca5fa287acf17def82f09fa1ea2d8eadd357dca07844933766eb1e6e1a0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3119164%2F&secure%5Burl_type%5D=linkedin_company_website)  
858 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Email Marketing Manager, Lifecycle Marketing Manager
- **Top Industries:** Marketing and Advertising, Health, Wellness and Fitness
- **Company Size:** 54% Medium, 26% Small

#### What Do G2 Reviewers Say About Iterable?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **ease of use** of Iterable, particularly appreciating the seamless onboarding and support from the team.
- Users appreciate the **intuitive design** of Iterable, making campaign management and learning the platform effortless.
- Users appreciate the **helpful and knowledgeable customer support** of Iterable, facilitating a smooth onboarding experience.
- Users find Iterable's **exceptional support** and onboarding experience invaluable for maximizing their marketing efficiency and effectiveness.
- Users value the **ease of automation** in Iterable, enhancing their marketing efficiency and customer engagement effortlessly.

##### Cons

- Users express frustration over **missing features** in Iterable, including NHI filters and HTML template export options.
- Users find the **learning curve for Iterable** steep, especially regarding advanced segmentation and journey initiation.
- Users find Iterable's **limited features** hinder usability and require workarounds for better campaign management.
- Users find Iterable's interface **not intuitive** , leading to frustration and a steep learning curve for new users.
- Users are frustrated by the **limited customization** in Iterable, impacting flexibility in dynamic fields and reporting.

#### What Are Recent G2 Reviews of Iterable?

**["Iterable: The Intuitive Platform That Makes Data Actionable"](https://www.g2.com/survey_responses/iterable-review-12383489)**

**Rating:** 4.5/5.0 stars

_— Jake B._

[Read full review](https://www.g2.com/survey_responses/iterable-review-12383489)

**["Iterable scales with your growth and unifies B2B and B2C journeys"](https://www.g2.com/survey_responses/iterable-review-12943549)**

**Rating:** 5.0/5.0 stars

_— Daniel A._

[Read full review](https://www.g2.com/survey_responses/iterable-review-12943549)

#### What Are G2 Users Discussing About Iterable?

- [Is iterable a CRM?](https://www.g2.com/discussions/is-iterable-a-crm)
- [What is iterable in Java?](https://www.g2.com/discussions/what-is-iterable-in-java) - 1 comment
- [How much does iterable cost?](https://www.g2.com/discussions/how-much-does-iterable-cost) - 1 comment
- [What is Iterable?](https://www.g2.com/discussions/what-is-iterable) - 2 comments

### [Adobe Journey Optimizer](https://www.g2.com/products/adobe-journey-optimizer/reviews)

Adobe Journey Optimizer is a leading customer engagement solution, enabling brands to orchestrate and deliver personalized customer engagement across all channels — including email, web, app, mobile, and more — in the moments that matter to your customers. Profiles and Audiences: Built on the powerful Adobe Experience Platform, Journey Optimizer unifies customer data, creating real-time profiles and audiences that allow marketers to understand behaviors and preferences deeply, ensuring relevant interations at every touchpoint. The platform also prioritizes Data Governance & Privacy with comprehensive tools to help ensure brands are enabled to manage customer data responsibly and compliance with privacy regulations. Journey Orchestration: Harness an intuitive drag-and-drop journey canvas for creating complex, multi-step customer journeys. Marketers can orchestrate and activate messages, offers, and other content in real-time, and across channels, targeting customers based on behaviors, contextual data, business events such as sign-ups, purchases, order status, flight delays, loyalty, and more. Messages and Content: Simplify creating, managing, personalizing and optimizing messages and content through a variety of authoring options from drag-and-drop visual editing to HTML coding. Users can manage, find, and distribute all the digital assets for cross-channel messaging and content creation from one centralized location . The natively embedded, centralized asset repository makes accessing digital assets easy, for faster content creation. . Personalize every messaging element with dynamic content — from subject lines to body copy — ensuring that communications resonate with audiences. Intelligent Optimization: Run experiments and make data-driven decisions, ensuring personalized interactions that align with business goals. Leverage data and AI to determine the next-best offer, test out new offer ideas, and quickly apply learnings across the journey — in real-time and at scale. Experiment with and optimize the impact of your customer engagement — from fine-tuning specifics such as subject lines, body copy, and imagery to updating strategies like channel mix, journey length, engagement frequency and more. Consumers are inundated with marketing — a lot of which gets tuned out. Journey Optimizer lets you cut through the clutter with embedded AI, dynamic content capabilities, and end-to-end journey orchestration so you can anticipate and meet your customers’ needs.

**Average Rating:** 4.2/5.0

**Total Reviews:** 181

#### How Do G2 Users Rate Adobe Journey Optimizer?

- **Has the product been a good partner in doing business?:** 7.9/10 (Category avg: 9.2/10)
- **Customer Profiles:** 8.9/10 (Category avg: 8.7/10)
- **Contextual Targeting:** 8.3/10 (Category avg: 8.8/10)
- **Behavioral Targeting:** 8.9/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Adobe Journey Optimizer?

- **Seller:** [Adobe](https://www.g2.com/sellers/adobe)
- **Company Website:** adobe.com
- **Year Founded:** 1982
- **HQ Location:** San Jose, CA
- **Twitter:** @Adobe  
956,842 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4bd838466d461c6fe81e09c861e82adaaf56d5a567f856b855f9808677f90560&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1480%2F&secure%5Burl_type%5D=linkedin_company_website)  
42,087 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Marketing and Advertising
- **Company Size:** 38% Small, 33% Large

#### What Do G2 Reviewers Say About Adobe Journey Optimizer?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Adobe Journey Optimizer, making complex customer journeys simple and intuitive.
- Users praise Adobe Journey Optimizer for its **real-time data integration and seamless cross-channel journey orchestration** , enhancing customer engagement effectively.
- Users value the **personalization features** of Adobe Journey Optimizer, enabling tailored real-time customer experiences across multiple channels.
- Users value the **personalization services** of Adobe Journey Optimizer, enabling timely and relevant customer interactions effortlessly.
- Users benefit from the **automation capabilities** of Adobe Journey Optimizer, enhancing efficiency in customer communication and experience.

##### Cons

- Users find the **learning curve challenging** , especially for those new to the Adobe ecosystem and its features.
- Users find a **steep learning curve** in Adobe Journey Optimizer, making it challenging for new users to adapt.
- Users find the **difficult learning** curve steep, making the platform challenging for new and less technically savvy teams.
- Users find the platform to have a **complexity barrier** , making it challenging for new users and teams to navigate.
- Users face a **difficult setup** process for Adobe Journey Optimizer, requiring extensive training and technical skills for effective use.

#### What Are Recent G2 Reviews of Adobe Journey Optimizer?

**["Flexible Journeys, Challenging Setup"](https://www.g2.com/survey_responses/adobe-journey-optimizer-review-12815921)**

**Rating:** 4.0/5.0 stars

_— Praney M._

[Read full review](https://www.g2.com/survey_responses/adobe-journey-optimizer-review-12815921)

**["Effortless Customer Journeys, Needs Interface Simplification"](https://www.g2.com/survey_responses/adobe-journey-optimizer-review-13159819)**

**Rating:** 5.0/5.0 stars

_— Rohit George V._

[Read full review](https://www.g2.com/survey_responses/adobe-journey-optimizer-review-13159819)

### [D·engage](https://www.g2.com/products/d-engage/reviews)

D·ENGAGE: CUSTOMER EXPERIENCE FINALLY DONE RIGHT. Transform your data into meaningful customer experiences at the moments that matter most. Our Customer Experience Data Platform (CXDP) empowers marketers to deliver personalized, data-driven 1:1 engagement across every channel. The platform activates your data where it lives, powers AI-driven personalization, and executes through fully native channels. Cloud or on-premise, it adapts to your needs, providing a clear, seamless journey from data to revenue. GLOBAL TRUST. MEASURABLE RESULTS. We’re trusted by more than 200+ of the world's best brands in over 30 countries across Europe, MENA, LATAM and Asia. Brands such as Turkish Airlines, Acerto, Vodafone, Unilever, Toyota, BYD, Yves Rocher, Enterprise, Lexus, İş Bankası, and UBL trust us to connect data, personalize engagement, and achieve measurable results. OUR CAPABILITIES. D·engage gives you full control to build and activate campaigns instantly, powered by real-time segmentation and true 360° customer visibility. We remove complexity by unifying all your customer data, insights, and actions in one platform. 1. True Data Foundation: the industries leading CDP Our data-first foundation powers everything we do. D·engage unifies every online and offline data point into a single, always up-to-date customer view. \> Activate data instantly with zero-effort integration, no replication. \> Build real-time 360° profiles across all data sources. \> Connect easily to Oracle, PostgreSQL, MS SQL, SAP HANA, BigQuery, and Redshift. \> Run in cloud or on-premise with full security. \> Create micro-segments and personalize in real time. 2. Realtime, 1:1 Personalization: the Channels Every channel in D·engage is built natively, allowing seamless, real-time engagement across every touchpoint - Email, SMS, WhatsApp, mobile push, web push, and on-site messaging. \> Omnichannel automation that connects every channel in one flow. \> Journey orchestration to design and automate personalized customer paths. \> Advanced analytics with unified dashboards and actionable insights. \> Flexible integrations with leading CRM, BI, and marketing tools. 3. AI-Driven Intelligence: Zeki AI Our Predictive AI - Zeki - anticipates customer behavior, recommends optimal next actions, and makes hyper-personalization smarter at every step. This ensures your campaigns are always intentional and profitable. Predictive AI (Zeki AI) that anticipates behaviors and optimizes campaigns in real time. THE COMPANY D·engage is backed by leading investors including TIBAS Ventures, with participation from Gelecek Etki VC (managed in partnership with Vestel Ventures and Tacirler Asset Management), Maxis, and the Türkiye Development Fund – Invest 101 Fund. Our headquarter is in London, supporting a global team and customer base across Europe, MENA, LATAM, and Asia. Visit Dengage.com

**Average Rating:** 4.6/5.0

**Total Reviews:** 138

#### How Do G2 Users Rate D·engage?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.2/10)
- **Customer Profiles:** 9.8/10 (Category avg: 8.7/10)
- **Contextual Targeting:** 9.4/10 (Category avg: 8.8/10)
- **Behavioral Targeting:** 9.5/10 (Category avg: 8.9/10)

#### Who Is the Company Behind D·engage?

- **Seller:** [D·engage](https://www.g2.com/sellers/d-engage)
- **Company Website:** dengage.com
- **Year Founded:** 2018
- **HQ Location:** London, GB
- **Twitter:** @DengageGlobal  
53 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=deee8e3810ad5c076721e40803d8c989763e976971e5aabd701368f4aaa3763d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdengage%2F&secure%5Burl_type%5D=linkedin_company_website)  
148 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Apparel & Fashion, Retail
- **Company Size:** 40% Small, 39% Medium

#### What Do G2 Reviewers Say About D·engage?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **user-friendly interface** of D·engage, making it easy to implement comprehensive marketing strategies.
- Users commend the **responsive and helpful customer support** of D·engage, enhancing campaign optimization and overall experience.
- Users find D·engage's **comprehensive solutions** and responsive support essential for optimizing digital marketing efforts.
- Users appreciate the **effective customer engagement** capabilities of D·engage, enhancing communication and driving successful marketing strategies.
- Users love the **user-friendly interface** of D·engage, which enhances their overall experience and simplifies tasks.

##### Cons

- Users find the **learning curve steep** , as building segments and the interface can be quite challenging initially.
- Users find D·engage has **limited features** , particularly in WhatsApp integration and onsite personalization capabilities.
- Users experience **missing features** in D·engage, particularly with integration and data processing delays affecting functionality.
- Users feel that the **reporting dashboard needs improvement** and lacks depth in customization and results.
- Users experience **slow customer support** , often needing to resolve issues independently, which impacts their overall experience.

#### What Are Recent G2 Reviews of D·engage?

**["5 years, 3 implementations: journey builder and remote segments stood out"](https://www.g2.com/survey_responses/d-engage-review-13070856)**

**Rating:** 5.0/5.0 stars

_— Alperen D._

[Read full review](https://www.g2.com/survey_responses/d-engage-review-13070856)

**["Backbone for our business..."](https://www.g2.com/survey_responses/d-engage-review-10307725)**

**Rating:** 5.0/5.0 stars

_— Nilay A._

[Read full review](https://www.g2.com/survey_responses/d-engage-review-10307725)

#### What Are G2 Users Discussing About D·engage?

- [What is D·engage used for?](https://www.g2.com/discussions/what-is-d-engage-used-for) - 1 comment, 1 upvote

### [Epsilon Accelerate](https://www.g2.com/products/epsilon-accelerate/reviews)

Yieldify is a fully managed end-to-end personalization platform that helps ecommerce businesses generate more revenue by engaging their customers with personalized experiences. In the last 4 years, more than 1000 ecommerce brands in North America, Europe and Asia-Pacific have generated over $2.5 billion in extra revenue with Yieldify’s full-service team and platform. With Yieldify, you can give every visitor the right website experience, at the right time, no matter where they are in your funnel.

**Average Rating:** 4.7/5.0

**Total Reviews:** 143

#### How Do G2 Users Rate Epsilon Accelerate?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.2/10)
- **Customer Profiles:** 8.3/10 (Category avg: 8.7/10)
- **Contextual Targeting:** 8.3/10 (Category avg: 8.8/10)
- **Behavioral Targeting:** 9.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Epsilon Accelerate?

- **Seller:** [Epsilon](https://www.g2.com/sellers/epsilon)
- **Year Founded:** 1969
- **HQ Location:** Irving, TX
- **Twitter:** @EpsilonMktg  
6,474 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=932d9946eb8d6b9e5d2759c384e3a7ef8ccdf0905b99d38e1f5c258758edbc17&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fepsilon%2F&secure%5Burl_type%5D=linkedin_company_website)  
10,374 employees on LinkedIn®
- **Ownership:** NYSE:ADS

#### Who Uses This Product?

- **Who Uses This:** Ecommerce Manager, Marketing Manager
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 47% Medium, 43% Small

#### What Are Recent G2 Reviews of Epsilon Accelerate?

**["Delivered on their pre-sales plans"](https://www.g2.com/survey_responses/epsilon-accelerate-review-7102924)**

**Rating:** 5.0/5.0 stars

_— Paul S._

[Read full review](https://www.g2.com/survey_responses/epsilon-accelerate-review-7102924)

**["Great all round"](https://www.g2.com/survey_responses/epsilon-accelerate-review-7132624)**

**Rating:** 4.5/5.0 stars

_— Anjuli P._

[Read full review](https://www.g2.com/survey_responses/epsilon-accelerate-review-7132624)

#### What Are G2 Users Discussing About Epsilon Accelerate?

- [What is Yieldify production com?](https://www.g2.com/discussions/what-is-yieldify-production-com)
- [What is app Yieldify com?](https://www.g2.com/discussions/what-is-app-yieldify-com)
- [What is TD Yieldify?](https://www.g2.com/discussions/what-is-td-yieldify) - 1 comment, 1 upvote
- [What does Yieldify do?](https://www.g2.com/discussions/what-does-yieldify-do) - 1 comment, 1 upvote

### [Fibr AI](https://www.g2.com/products/fibr-ai/reviews)

Fibr AI is an agentic website optimization platform that transforms websites into adaptive, revenue-driving experiences. As marketing has become increasingly dynamic and intent-driven, the website - the layer where traffic converts to revenue has failed to keep pace. Fibr closes that gap by turning every URL into an intelligent agent that learns, personalizes, and self-optimizes in real time for both human visitors and AI-driven traffic. Built for enterprise scale, Fibr connects marketing intent to on-site performance through deep integration with leading analytics, advertising, and CRM platforms, including GA4, GTM, Salesforce, Adobe, Google Ads, and Meta. The platform is SOC 2 and ISO 27001 certified, GDPR, CCPA and HIPAA compliant. Fibr AI is already trusted by Fortune 50 banks and global enterprises across banking, financial services, telecom, and healthcare.

**Average Rating:** 4.6/5.0

**Total Reviews:** 133

#### How Do G2 Users Rate Fibr AI?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Fibr AI?

- **Seller:** [Fibr AI](https://www.g2.com/sellers/fibr-ai)
- **Year Founded:** 2022
- **HQ Location:** San Francisco, US
- **Twitter:** @fibr\_ai  
811 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=84a0058823bf918050cfeffb76f1626500eb1a310c6c8067e1f2ba6e0e77b1f1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffibrai&secure%5Burl_type%5D=linkedin_company_website)  
47 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Marketing and Advertising
- **Company Size:** 40% Large, 37% Medium

#### What Do G2 Reviewers Say About Fibr AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Fibr AI highly **easy to use** , seamlessly enabling dynamic page personalization and efficient integration with custom setups.
- Users appreciate the **ease of personalization** with Fibr, enabling efficient and varied landing page creation for campaigns.
- Users benefit from **personalized landing pages** that enhance content quality and improve click rates effectively.
- Users value the **automation capabilities** of Fibr AI, facilitating effortless personalization of landing pages for campaigns.
- Users value the **efficiency** of Fibr AI, saving hours on reporting and optimizing campaigns effortlessly.

##### Cons

- Users often experience a **learning curve** that can delay understanding and setting up Fibr AI features efficiently.
- Users note the **need for improvement** in Fibr AI's preview and image AI creation features for better accuracy.
- Users find the **difficult setup** process requires significant coordination and assistance from the Fibr team during onboarding.
- Users find a need for **missing features** like better previews and automation in Fibr AI's personalization process.
- Users wish for **more customization options** in Fibr AI, particularly for deeper and more personalized reports.

#### What Are Recent G2 Reviews of Fibr AI?

**["Signups kept increasing after using Fibr"](https://www.g2.com/survey_responses/fibr-ai-review-11487149)**

**Rating:** 4.5/5.0 stars

_— Tanu M._

[Read full review](https://www.g2.com/survey_responses/fibr-ai-review-11487149)

**["We took a bet on Fibr and it was worth it"](https://www.g2.com/survey_responses/fibr-ai-review-11498008)**

**Rating:** 4.5/5.0 stars

_— Sagnik C._

[Read full review](https://www.g2.com/survey_responses/fibr-ai-review-11498008)

### [MoEngage](https://www.g2.com/products/moengage/reviews)

MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including Edelweiss, Samsung, McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, OYO, and more. Enterprises use MoEngage to be more agile, efficient, and independent. They achieve this by increasing campaign velocity, reducing the time to go live, optimizing at scale, and eliminating redundancy while maintaining data security and privacy. \> Data Ingestion and Management: MoEngage combines data from multiple offline and online sources to help brands gain a 360-degree view of their customers. \> Customer, Journey, and Campaign Insights: MoEngage Analytics provides marketers and product owners with real-time insights into customer behavior, journey, product usage, preferences, and interests. \> Segmentation and Personalization: Brands can leverage MoEngage’s Real-time Segmentation and Personalization suite to orchestrate journeys and build 1:1 experiences across the website, mobile, email, social, and instant messaging channels. \> Transactional Messaging/Critical Alert Infrastructure: MoEngage Inform, the transactional messaging infrastructure, helps brands unify their promotional and transactional communication on a single platform, enabling better insights and lower maintenance costs. \> Proprietary AI Agents and Machine Learning: MoEngage’s AI Agents help marketers develop winning copies and creatives, build customer segments, craft relevant journeys, optimize campaigns and channels that boost engagement, and reduce campaign go-live times. MoEngage complies with GDPR, CCPA, SOC2 Type 2, CSA STAR Level 2, ISO 27001:2022, HIPAA, PIMS ISO 27701: 2019, and the BCMS ISO 22301: 2019 requirements to fulfill the data privacy and security needs of enterprise brands. For over a decade, leading consumer brands in 60+ countries have been using MoEngage to reach enterprise goals that are most important to their global business without compromising quality or speed of execution. Our ever-expanding partner ecosystem helps enterprise brands build a lean, flexible, and reliable martech stack. With offices in 13 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures.

**Average Rating:** 4.5/5.0

**Total Reviews:** 509

#### How Do G2 Users Rate MoEngage?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10)
- **Customer Profiles:** 9.2/10 (Category avg: 8.7/10)
- **Contextual Targeting:** 8.8/10 (Category avg: 8.8/10)
- **Behavioral Targeting:** 9.1/10 (Category avg: 8.9/10)

#### Who Is the Company Behind MoEngage?

- **Seller:** [MoEngage](https://www.g2.com/sellers/moengage)
- **Company Website:** www.moengage.com
- **Year Founded:** 2014
- **HQ Location:** San Francisco, California
- **Twitter:** @moengage  
2,530 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3dfe3f42dace642de52fb6eada7fa99e23bbc66baa828a4c227182937790145e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4800048%2F&secure%5Burl_type%5D=linkedin_company_website)  
899 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Product Manager, Digital Marketing Manager
- **Top Industries:** Financial Services, Online Media
- **Company Size:** 56% Medium, 24% Small

#### What Do G2 Reviewers Say About MoEngage?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of MoEngage, highlighting its user-friendly interface and manageable data system.
- Users appreciate the **easy funnel building** and **real-time segments** , enhancing insight and decision-making capabilities.
- Users value the **real-time analytics and easy funnel building** in MoEngage, enhancing product decisions and user insights.
- Users find MoEngage **extremely helpful** for segmentation, campaign management, and simplifying complex data for better outcomes.
- Users value the **easy campaign management** of MoEngage, enhancing lead generation and simplifying data complexities effectively.

##### Cons

- Users find the **missing session-related attributes** frustrating, needing tech help for profile updates and notification issues.
- Users find the **steep learning curve** challenging, requiring significant time to understand MoEngage's full potential.
- Users note the **limitations in live features and AI performance** of MoEngage, impacting overall satisfaction and functionality.
- Users find **complexity** in managing segments and AI features, leading to confusion in the overall experience.
- Users find the **difficult learning** curve with MoEngage challenging, especially for new users exploring its features.

#### What Are Recent G2 Reviews of MoEngage?

**["MoEngage Turns Raw Event Data into Actionable, Visual Campaign Journeys"](https://www.g2.com/survey_responses/moengage-review-12502802)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/moengage-review-12502802)

**["Effortless Funnel Building and Real-Time Segmentation"](https://www.g2.com/survey_responses/moengage-review-12111630)**

**Rating:** 4.5/5.0 stars

_— Ravindra N._

[Read full review](https://www.g2.com/survey_responses/moengage-review-12111630)

#### What Are G2 Users Discussing About MoEngage?

- [What is MoEngage used for?](https://www.g2.com/discussions/moengage-what-is-moengage-used-for) - 1 comment, 1 upvote
- [What is MoEngage used for?](https://www.g2.com/discussions/what-is-moengage-used-for) - 2 comments

### [Dotdigital](https://www.g2.com/products/dotdigital/reviews)

Dotdigital is a global customer engagement, marketing automation, and data platform that helps you and your marketing teams create connected, personalized experiences across every channel. You can bring all your customer data together, understand your audience, and automate journeys that drive real results. What you can do with Dotdigital - Build and automate campaigns across email, SMS, web, WhatsApp, social, and more - Use AI to predict intent, personalize messages, and improve performance - Create a single customer view by connecting Shopify, Magento, your CRM, and more - Reach B2B, B2C, and non-profit audiences with journeys that adapt to your goals Why marketers choose Dotdigital - Easy to use for everyday marketers - Scales with your data, channels, and teams - Helps you deliver timely and relevant customer experiences - Proven to boost engagement, conversions, and loyalty A little more about Dotdigital: - We were founded in 1999 and are formerly known as Dotmailer - More than 4,000 brands worldwide use Dotdigital to grow customer relationships - We’re headquartered at London Bridge, UK - 450+ employees helping customers globally including the UK, US, Europe, and JAPAC - We’re proud to be the world’s first carbon-neutral marketing automation platform - We hold ISO14001, ISO 27701, and ISO27001 certifications Learn more at dotdigital.com.

**Average Rating:** 4.4/5.0

**Total Reviews:** 1,203

#### How Do G2 Users Rate Dotdigital?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.2/10)
- **Customer Profiles:** 9.0/10 (Category avg: 8.7/10)
- **Contextual Targeting:** 8.8/10 (Category avg: 8.8/10)
- **Behavioral Targeting:** 9.2/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Dotdigital?

- **Seller:** [Dotdigital](https://www.g2.com/sellers/dotdigital)
- **Company Website:** www.dotdigital.com
- **Year Founded:** 1999
- **HQ Location:** London Bridge, London
- **Twitter:** @dotdigital  
15,898 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ca510bb0dc0d083c7a2003a9c90fd2456bb499a672890697706f3a93064dcbfe&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1131881&secure%5Burl_type%5D=linkedin_company_website)  
472 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, Marketing Executive
- **Top Industries:** Retail, Marketing and Advertising
- **Company Size:** 46% Medium, 39% Small

#### What Do G2 Reviewers Say About Dotdigital?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Dotdigital's **ease of use** exceptional, simplifying campaign creation and database management for all teams.
- Users commend Dotdigital's **exceptional customer support** , highlighting its responsiveness and helpfulness in resolving issues quickly.
- Users value the **comprehensive features** of Dotdigital, enhancing their marketing strategies and audience segmentation effectively.
- Users value the **user-friendly interface and excellent support** of Dotdigital, enhancing their email marketing experience significantly.
- Users find Dotdigital's **easy setup** process seamless, aided by excellent onboarding and supportive customer assistance.

##### Cons

- Users note several **missing features** in Dotdigital, including copy-pasting sections and advanced segmentation options.
- Users find the **learning curve steep** due to initial complexities in setup and feature navigation.
- Users find Dotdigital's **limited features** insufficient for advanced email journeys and reporting, hindering optimal functionality.
- Users note **limitations in reporting and onboarding** , finding integration and template options initially overwhelming and lacking.
- Users find Dotdigital has **limited options** for advanced segmentation and lacks flexibility for larger scale email efforts.

#### What Are Recent G2 Reviews of Dotdigital?

**["Powerful Segmentation Tools for Targeted Messaging"](https://www.g2.com/survey_responses/dotdigital-review-13182128)**

**Rating:** 5.0/5.0 stars

_— Michael W._

[Read full review](https://www.g2.com/survey_responses/dotdigital-review-13182128)

**["Dotdigital: Intuitive, Scalable Marketing Automation with Exceptional Support"](https://www.g2.com/survey_responses/dotdigital-review-13090251)**

**Rating:** 5.0/5.0 stars

_— Mike H._

[Read full review](https://www.g2.com/survey_responses/dotdigital-review-13090251)

#### What Are G2 Users Discussing About Dotdigital?

- [What is Dotdigital used for?](https://www.g2.com/discussions/what-is-dotdigital-used-for) - 1 comment
- [What is engagement cloud in Magento 2?](https://www.g2.com/discussions/what-is-engagement-cloud-in-magento-2)
- [How do I use Dotmailer?](https://www.g2.com/discussions/how-do-i-use-dotmailer)
- [How much does Dotmailer cost?](https://www.g2.com/discussions/how-much-does-dotmailer-cost) - 1 comment
- [What is engagement cloud?](https://www.g2.com/discussions/what-is-engagement-cloud) - 1 comment

### [Evam](https://www.g2.com/products/evam/reviews)

Evam is a leading technology company that provides comprehensive solutions and products for real-time, cross-channel customer experiences. Our cutting-edge continuous intelligence technology leverages real-time data analysis to deliver unparalleled customer engagement. Evam empowers banks, telecommunications companies, and others to handle billions of interactions with AI algorithms, orchestrate customer journeys, and engage with customers across all channels, digital and legacy, in real-time. Our goal is to help our clients increase customer loyalty, maximize ROI and efficiency, and save time and money. Enterprises have the shortest time-to-market thanks to Evam’s low-code- development, scalable and modular platform leveraged by an experienced & high-quality management team with telco and banking domain know-how. With dozens of Forrester and Gartner research reports recognizing our excellence in customer engagement and event stream processing, our technology is trusted by industry giants like Vodafone, T-Mobile, Jazz, Turkcell, ICBC, TEB/BNP Paribas, ING Bank and Garanti BBVA. Headquartered in London and with offices in Amsterdam, Sofia and Istanbul, Evam delivers its products and services directly and through over 20 global partners. Our solutions are currently utilized by more than 600 million end-users, processing 20 billion events in over 15 countries every day.

**Average Rating:** 4.8/5.0

**Total Reviews:** 224

#### How Do G2 Users Rate Evam?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.2/10)
- **Customer Profiles:** 9.9/10 (Category avg: 8.7/10)
- **Contextual Targeting:** 9.9/10 (Category avg: 8.8/10)
- **Behavioral Targeting:** 9.9/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Evam?

- **Seller:** [EVAM](https://www.g2.com/sellers/evam)
- **Company Website:** evam.com
- **Year Founded:** 2015
- **HQ Location:** London
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ef7c3495aecca01ded73882855805131ec0e79beba092e035ccccd0cd8cad313&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fevamtech&secure%5Burl_type%5D=linkedin_company_website)  
138 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Senior Business Analyst
- **Top Industries:** Banking, Telecommunications
- **Company Size:** 36% Large, 34% Medium

#### What Do G2 Reviewers Say About Evam?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend Evam for its **ease of use** , featuring an intuitive interface that simplifies campaign design and execution.
- Users value Evam for its **real-time data handling and personalized campaign capabilities** , enhancing their campaign management significantly.
- Users value Evam for its **intuitive design** , enhancing campaign creation and execution with ease and efficiency.
- Users appreciate the **automation capabilities** of Evam for creating streamlined and efficient marketing campaigns in real-time.
- Users rave about the **flexibility of Evam** , enabling tailored solutions that adapt to diverse business needs and scales.

##### Cons

- Users find the **learning curve steep** , as many features are complex and require significant effort to master.
- Users find EVAM's system requires **difficult learning** , posing challenges for those lacking technical skills and experience.
- Users find the **steep learning curve** of Evam challenging, especially those without a technical background.
- Users find that **complex features** of Evam can be difficult to set up without prior technical knowledge.
- Users find the interface of Evam **not intuitive** , complicating campaign creation and increasing the need for additional support.

#### What Are Recent G2 Reviews of Evam?

**["EVAM Makes Customer Communication Efficient and Personal"](https://www.g2.com/survey_responses/evam-review-12977000)**

**Rating:** 5.0/5.0 stars

_— GÖRKEM U._

[Read full review](https://www.g2.com/survey_responses/evam-review-12977000)

**["Intuitive UI/UX, Real-Time Data Connectors, and 8x Conversion Uplift"](https://www.g2.com/survey_responses/evam-review-12867501)**

**Rating:** 4.5/5.0 stars

_— Alfiya H._

[Read full review](https://www.g2.com/survey_responses/evam-review-12867501)

#### What Are G2 Users Discussing About Evam?

- [What is Evam Continuous Intelligence Platform used for?](https://www.g2.com/discussions/what-is-evam-continuous-intelligence-platform-used-for)

### [Coveo](https://www.g2.com/products/coveo/reviews)

Coveo is the AI-Relevance platform behind intelligent search, recommendations, personalization, conversational experiences, and agentic AI. Coveo connects enterprise content across systems and uses AI to deliver the most relevant answers, information, and products for every user and context. Leading organizations use Coveo to improve self-service, drive revenue, boost productivity, and power trusted AI experiences across commerce, service, websites, and the workplace.

**Average Rating:** 4.3/5.0

**Total Reviews:** 142

#### How Do G2 Users Rate Coveo?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.2/10)
- **Customer Profiles:** 8.2/10 (Category avg: 8.7/10)
- **Contextual Targeting:** 8.3/10 (Category avg: 8.8/10)
- **Behavioral Targeting:** 8.5/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Coveo?

- **Seller:** [Coveo Solutions Inc](https://www.g2.com/sellers/coveo-solutions-inc)
- **Company Website:** www.coveo.com
- **Year Founded:** 2005
- **HQ Location:** Quebec City, Canada
- **Twitter:** @coveo  
4,300 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=daff8cb849ad61d1800460a02f4b0f698ce0c94feb66f0daec9cd2c88f768fa2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcoveo&secure%5Burl_type%5D=linkedin_company_website)  
838 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail, Computer Software
- **Company Size:** 54% Large, 39% Medium

#### What Do G2 Reviewers Say About Coveo?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise Coveo for its **efficient search capabilities** , delivering fast and relevant results across diverse data sources.
- Users find Coveo's **ease of use** exceptional, benefiting from its straightforward setup and comprehensive documentation.
- Users love the **powerful search functionality** of Coveo, noting it delivers fast, AI-driven results from diverse data sources.
- Users value Coveo's **analytics and reporting capabilities** , providing valuable insights into customer behavior and search patterns.
- Users appreciate the **user-friendly AI features** of Coveo, enhancing search experiences with personalized and contextual results.

##### Cons

- Users find the **learning curve** of Coveo to be steep, often requiring additional resources for effective customization.
- Users find the **difficult learning curve** requires time and resources, impacting their overall experience with Coveo.
- Users find the **learning difficulty** with Coveo's setup and customization challenging, especially for first-time users.
- Users find a **high learning curve** with Coveo, particularly during setup and configuration phases for first-time users.
- Users report **poor customer support** , with inadequate issue notifications and misalignment in reporting causing frustration.

#### What Are Recent G2 Reviews of Coveo?

**["Very Good Experience"](https://www.g2.com/survey_responses/coveo-review-7688834)**

**Rating:** 5.0/5.0 stars

_— Daniel L._

[Read full review](https://www.g2.com/survey_responses/coveo-review-7688834)

**["Efficient Intelligent Search with Excellent Support"](https://www.g2.com/survey_responses/coveo-review-8401751)**

**Rating:** 5.0/5.0 stars

_— Cora-Lynne L._

[Read full review](https://www.g2.com/survey_responses/coveo-review-8401751)

#### What Are G2 Users Discussing About Coveo?

- [What do you like most about Coveo for AI-powered search, and what improvements could be made?](https://www.g2.com/discussions/what-do-you-like-most-about-coveo-for-ai-powered-search-and-what-improvements-could-be-made)
- [What is Coveo used for?](https://www.g2.com/discussions/what-is-coveo-used-for)
- [What is coveo cloud?](https://www.g2.com/discussions/what-is-coveo-cloud)
- [What is Coveo for Salesforce?](https://www.g2.com/discussions/what-is-coveo-for-salesforce)
- [How does Coveo search work?](https://www.g2.com/discussions/how-does-coveo-search-work) - 1 comment

- ‹ Prev‹ Prev
- 1
- [2](/categories/personalization-engines?order=g2_score&page=2#product-list)
- [3](/categories/personalization-engines?order=g2_score&page=3#product-list)
- [4](/categories/personalization-engines?order=g2_score&page=4#product-list)
- [5](/categories/personalization-engines?order=g2_score&page=5#product-list)
- …
- [9](/categories/personalization-engines?order=g2_score&page=9#product-list)
- [10](/categories/personalization-engines?order=g2_score&page=10#product-list)
- [Next ›Next ›](/categories/personalization-engines?order=g2_score&page=2#product-list)

Spotlight Categories

[Customer Success Software](https://www.g2.com/categories/customer-success)

[Multi-Country Payroll Software](https://www.g2.com/categories/multi-country-payroll)

[CMMS Software](https://www.g2.com/categories/cmms)

[Help Desk Software](https://www.g2.com/categories/help-desk)

[Job Search Sites](https://www.g2.com/categories/job-search-sites)

Similar Categories

- [Account-Based Marketing](/categories/account-based-marketing)
- [Affiliate Marketing](/categories/affiliate-marketing)
- [App Store Optimization](/categories/app-store-optimization)
- [Audience Intelligence Platforms](/categories/audience-intelligence-platforms)
- [B2B Services Review Platforms](/categories/b2b-services-review-platforms)

- [Blogger Outreach](/categories/blogger-outreach)
- [Book Marketing Tools](/categories/book-marketing-tools)
- [Brand Intelligence](/categories/brand-intelligence)
- [Consumer Insights Platforms](/categories/consumer-insights-platforms)
- [Consumer Video Feedback](/categories/consumer-video-feedback)

- [Content Curation](/categories/content-curation)
- [Content Marketing](/categories/content-marketing)
- [Conversational Marketing](/categories/conversational-marketing)
- [Conversion Rate Optimization Tools](/categories/conversion-rate-optimization-tools)
- [Customer Data Platform (CDP)](/categories/customer-data-platform-cdp)

[Browse Personalization Engines Themes](/categories/personalization-engines/themes)

 ![Alanna Iwuh](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alanna Iwuh")
A

Researched and written by [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)

Updated October 3, 2024

Personalization engines, sometimes called digital personalization engines, analyze customer data collected from outside software or from customer behavior to curate and tailor customer experiences including automated marketing efforts, websites, and product recommendations. These tools automate the process of segmenting, testing, and distributing 1:1 marketing efforts, ensuring campaigns are effective and memorable.

Personalization engines are often a feature of tools utilized by marketing teams. They are often built into or integrate with [customer data platforms (CDP)](https://www.g2.com/categories/customer-data-platform-cdp) and [digital experience platforms (DXP)](https://www.g2.com/categories/digital-experience-platforms-dxp). They also work closely with [content experience software](https://www.g2.com/categories/content-experience) and [A/B testing software](https://www.g2.com/categories/a-b-testing) to create a full, personalized content creation and distribution cycle.

Personalization engines overlap with [e-commerce personalization software](https://www.g2.com/categories/e-commerce-personalization) in that both aim to tailor presented content to buyers; however, the former is a more generalized engine while the latter can only be used in e-commerce contexts.

To qualify for inclusion in the Personalization Engine category, a product must:

- Consolidate customer data across customer experience channels
- Create and deliver personalized customer experiences through multiple channels
- Allow users to create custom personalizations
- Utilize machine learning, segmentation, and A/B testing to create customer profiles

Top Tools at a Glance

| 

 | 

Cross-channel personalization with unified behavioral CDP

 | 

User Review

"Insider One unifies data and channels with a truly fluid Journey Orchestration"

 |
| 

 | 

Behavior-triggered cross-channel personalization via Canvas journeys

 | 

User Review

"Smooth sailing"

 |
| 

 | 

Omnichannel personalization with SAP-native behavioral data

 | 

User Review

"Effortless Campaign Management, But Needs More Integrations"

 |
| 

 | 

Behavioral segmentation with omnichannel lifecycle personalization

 | 

User Review

"A unified platform for engagement and retention"

 |
| 

 | 

Real-time omnichannel personalization with unified CDP

 | 

User Review

"Bloomreach Still Shines Years Later"

 |
| 

 | 

Cross-channel lifecycle personalization via behavior-triggered journeys

 | 

User Review

"Iterable: The Intuitive Platform That Makes Data Actionable"

 |
| 

 | 

Real-time journey orchestration on Adobe Experience Platform

 | 

User Review

"Effortless Customer Journeys, Needs Interface Simplification"

 |
| 

 | 

CDP-anchored omnichannel personalization with AI segmentation

 | 

User Review

"5 years, 3 implementations: journey builder and remote segments stood out"

 |

* * *

Show More