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Fenix AI Reviews & Product Details

Fenix ushers in the next era of the new operating model and AI to multifamily. Fenix is both a standalone multifamily AI solution that goes beyond answering questions to actually solving problems and also intelligently powers Funnel’s Prospect and Resident AI agentic workflows; transforming the renter experience. With optional resolution-based pricing, operators only pay for real results — ensuring AI works as hard as, and in partnership with their teams. Fenix is backed by Funnel, the industry leader in Renter-Centric® technology.

Seller

Funnel Leasing

Discussions

Fenix AI Community

Languages Supported

English

Product Description

Overview by

Mike Mueller (LeaseHawk)

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

11 months

View More Pricing Information

Top-Rated Alternatives

AppFolio Property Manager

View All Alternatives

Fenix AI Media

Fenix AI Demo - The LeaseHawk CRM on mobile, tablet and desktop.

The LeaseHawk CRM consolidates all communications into one easy to use interface so you can view an entire sales pipeline on one screen to instantly know where you stand in the leasing process. Every communication is automatically logged, both inbound and outbound, including voice, text and email...

Fenix AI Demo - Elevate your results with LeaseHawk Reporting.

See where you stand at every level with dynamic reporting. Access to meaningful data, at your fingertips, so you can schedule reports and identify trends. Now, you can constantly measure the ever-changing effectiveness of your marketing and your people, so you can refine and improve.

G2 reviews are authentic and verified.

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Verified User in Real Estate

Small-Business (50 or fewer emp.)

3/16/2021

"Great Service"

5/5

What do you like best about Fenix AI?

The customer service team is always helpful. Review collected by and hosted on G2.com.

What do you dislike about Fenix AI?

Not being able to add attachments or view images in emails. Review collected by and hosted on G2.com.

Verified User in Management Consulting

Mid-Market (51-1000 emp.)

3/16/2021

"wonderful"

5/5

What do you like best about Fenix AI?

I enjoy being able to pull the call detail report Review collected by and hosted on G2.com.

What do you dislike about Fenix AI?

I dislike the filter option and how you can not pull all in place Review collected by and hosted on G2.com.

Sharon B.

Mid-Market (51-1000 emp.)

9/21/2020

"Great client service!"

5/5

What do you like best about Fenix AI?

Alix and Nate stood by to help while we launched several new sites to LeaseHawk. Implementation was seamless and aftercare has been tremendous! Review collected by and hosted on G2.com.

What do you dislike about Fenix AI?

Everything has been proactive so I have nothing negative to say. Review collected by and hosted on G2.com.

Recommendations to others considering Fenix AI:

Fully bi lingual experience would enhance full prospect use. Review collected by and hosted on G2.com.

What problems is Fenix AI solving and how is that benefiting you?

Interacting in a touchless environment has become critical to our business efforts. This product allows us to communicate well and with the ability to customize answers to each asset, it allows for the prospect to experience real time, accurate information flow. Review collected by and hosted on G2.com.

Verified User in Real Estate

Mid-Market (51-1000 emp.)

3/16/2021

"Lease Hawk first impression"

4.5/5

What do you like best about Fenix AI?

Guide's you to set an appointment. Starts with great impression. Review collected by and hosted on G2.com.

What do you dislike about Fenix AI?

You still can get greaded on calls that are not qualified. Review collected by and hosted on G2.com.

Verified User in Real Estate

Mid-Market (51-1000 emp.)

3/19/2021

"Love it!"

5/5

What do you like best about Fenix AI?

It really allows the user to help train themselves and other. A person can listen to a call to help with training of technical and conversational flow. Review collected by and hosted on G2.com.

What do you dislike about Fenix AI?

Thank you have to remember to put in a code to track your calls Review collected by and hosted on G2.com.

Verified User in Real Estate

Mid-Market (51-1000 emp.)

3/19/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Leasing Consultant"

5/5

What do you like best about Fenix AI?

I like the fact that it touches all of the informative important information the prospects commonly ask. Review collected by and hosted on G2.com.

What do you dislike about Fenix AI?

I don't like the fact we shouldn't discuss the exact dollar amount even if we inform the prospect that the prices can change on a daily basis. Review collected by and hosted on G2.com.

Elma P.

Sales Consultant

Enterprise (> 1000 emp.)

3/17/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"LeaseHawk helps improve your telephone skills. I absolutely love listening to myself and improving!"

5/5

What do you like best about Fenix AI?

I like like looking at my performance on the calls. Review collected by and hosted on G2.com.

What do you dislike about Fenix AI?

There is nothing I dislike. I do not see any downsides of LeaseHawk. Review collected by and hosted on G2.com.

Verified User in Real Estate

Mid-Market (51-1000 emp.)

3/10/2021

"Pretty good call tracking software with some limitations"

3.5/5

What do you like best about Fenix AI?

Canned reports are useful. Easy to export into Excel for further analysis. Review collected by and hosted on G2.com.

What do you dislike about Fenix AI?

Limitation on being able to self assign numbers. Review collected by and hosted on G2.com.

Verified User in Real Estate

Mid-Market (51-1000 emp.)

6/23/2020

"LeaseHawk Helps Leasing Agent Performance Benchmarks"

5/5

What do you like best about Fenix AI?

LeaseHawk helps managment companies by using a single platfrom to measure agent telephone performance. We are able to drill into agent and property level performance while also gettting a bird's eye view of our company performance. Review collected by and hosted on G2.com.

What do you dislike about Fenix AI?

We use the platform as a single pilar for telephone analysis only. We dont use the marketing and tracking functions. The main reason why we don't use the marketing source tracking is becuase there is a cumersome integration in our CRM platform. Since we dont use the source tracking, our call attributions are askew. Review collected by and hosted on G2.com.

Recommendations to others considering Fenix AI:

Ensure that the end caller experience is good. We had issues in the beginign where there were far too many 'greetings' and prompts. Review collected by and hosted on G2.com.

What problems is Fenix AI solving and how is that benefiting you?

We ensure that all agents are speaking to clients in the same manner and ensuring company policies are adhered to. Lease Hawk allows us to zone in on agent related training issues while also helping us improve that training. Lease Hawk also aids in inbound call volume and missed calls. With that informaiton we are able to ensure staffing is adequate for the call volume. Review collected by and hosted on G2.com.