--- title: Feefo Reviews meta\_title: 'Feefo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 155 reviews by the users' company size, role or industry to find out how Feefo works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 155 scale: '5' date\_modified: '2026-08-11' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- ### Feefo Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **responsive and thorough customer support** from Feefo, enhancing satisfaction and effective account usage. [(59 mentions)](https://www.g2.com/products/feefo/reviews?filters%5Bsentiment_snippet%5D=1786772&qs=pros-and-cons#reviews) Users find Feefo incredibly **easy to use** , streamlining genuine feedback collection with intuitive features and outstanding support. [(49 mentions)](https://www.g2.com/products/feefo/reviews?filters%5Bsentiment_snippet%5D=1785824&qs=pros-and-cons#reviews) Users appreciate the **helpfulness of the Feefo team** , noting their proactive support and attentive account management. [(41 mentions)](https://www.g2.com/products/feefo/reviews?filters%5Bsentiment_snippet%5D=1787126&qs=pros-and-cons#reviews) Users appreciate the **intuitive platform** of Feefo, praising its straightforward setup and daily use. [(31 mentions)](https://www.g2.com/products/feefo/reviews?filters%5Bsentiment_snippet%5D=1786357&qs=pros-and-cons#reviews) Users value the **helpful support team** at Feefo, who are proactive and attentive to their needs. [(25 mentions)](https://www.g2.com/products/feefo/reviews?filters%5Bsentiment_snippet%5D=1783963&qs=pros-and-cons#reviews) Users express concerns over **missing features** like limited analytics customization and lack of a trending score matrix. [(9 mentions)](https://www.g2.com/products/feefo/reviews?filters%5Bsentiment_snippet%5D=1783236&qs=pros-and-cons#reviews) Users note the **poor reporting** capabilities of Feefo, although improvements have been recognized in recent updates. [(9 mentions)](https://www.g2.com/products/feefo/reviews?filters%5Bsentiment_snippet%5D=1786396&qs=pros-and-cons#reviews) Users find the **AI review writer tedious and basic** , with a lack of support and slow issue resolution impacting experience. [(7 mentions)](https://www.g2.com/products/feefo/reviews?filters%5Bsentiment_snippet%5D=1786680&qs=pros-and-cons#reviews) Users find the **limited customization** options for review request emails to be a drawback in flexibility and branding. [(7 mentions)](https://www.g2.com/products/feefo/reviews?filters%5Bsentiment_snippet%5D=1786790&qs=pros-and-cons#reviews) Users feel the **limited features** of Feefo restrict customization and free trials hinder access to new functionalities. [(6 mentions)](https://www.g2.com/products/feefo/reviews?filters%5Bsentiment_snippet%5D=1786100&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Feefo ##### 1. Customer Support Users value the **responsive and thorough customer support** from Feefo, enhancing satisfaction and effective account usage. [ See 59 mentions ](https://www.g2.com/products/feefo/reviews?filters%5Bsentiment_snippet%5D=1786772&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great experience so far " What do you like about Feefo? Easy to use dashboard, and good support from the technical team when needed ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Easy to setup, great support team" What do you like about Feefo? The customer support team have always been quick when I needed it, and they book in regular calls to evaluate the account performance. These always he ##### 2. Ease of Use Users find Feefo incredibly **easy to use** , streamlining genuine feedback collection with intuitive features and outstanding support. [ See 49 mentions ](https://www.g2.com/products/feefo/reviews?filters%5Bsentiment_snippet%5D=1785824&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great experience so far " What do you like about Feefo? Easy to use dashboard, and good support from the technical team when needed RC rob c. Small-Business (50 or fewer emp.) 5.0/5 "Great product and great service" What do you like about Feefo? The ability to upload multiple invites at one time ##### 3. Helpful Users appreciate the **helpfulness of the Feefo team** , noting their proactive support and attentive account management. [ See 41 mentions ](https://www.g2.com/products/feefo/reviews?filters%5Bsentiment_snippet%5D=1787126&qs=pros-and-cons#reviews) See Related User Reviews MM Maeve M. Small-Business (50 or fewer emp.) 5.0/5 "Great value for money and helpful staff" What do you like about Feefo? Feefo is much kinder on our budget for the number of review invites we can send out compared to other big-name review platforms. Their staff are super AN Mid-Market (51-1000 emp.) 4.5/5 "Continue excellent experience with a long-time trusted platform partner" What do you like about Feefo? Feefo only work with verified customers, so you know you are getting genuine feedback from customers, which is very important for our brand. You know ##### 4. User-Friendly Users appreciate the **intuitive platform** of Feefo, praising its straightforward setup and daily use. [ See 31 mentions ](https://www.g2.com/products/feefo/reviews?filters%5Bsentiment_snippet%5D=1786357&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great experience so far " What do you like about Feefo? Easy to use dashboard, and good support from the technical team when needed MM Maeve M. Small-Business (50 or fewer emp.) 5.0/5 "Great value for money and helpful staff" What do you like about Feefo? Feefo is much kinder on our budget for the number of review invites we can send out compared to other big-name review platforms. Their staff are super ##### 5. Team Helpfulness Users value the **helpful support team** at Feefo, who are proactive and attentive to their needs. [ See 25 mentions ](https://www.g2.com/products/feefo/reviews?filters%5Bsentiment_snippet%5D=1783963&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Easy to setup, great support team" What do you like about Feefo? The customer support team have always been quick when I needed it, and they book in regular calls to evaluate the account performance. These always he MM Maeve M. Small-Business (50 or fewer emp.) 5.0/5 "Great value for money and helpful staff" What do you like about Feefo? Feefo is much kinder on our budget for the number of review invites we can send out compared to other big-name review platforms. Their staff are super ### 5 Cons or Disadvantages of Feefo ##### 1. Missing Features Users express concerns over **missing features** like limited analytics customization and lack of a trending score matrix. [ See 9 mentions ](https://www.g2.com/products/feefo/reviews?filters%5Bsentiment_snippet%5D=1783236&qs=pros-and-cons#reviews) See Related User Reviews ![Sandra W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandra W.") SW Sandra W. Small-Business (50 or fewer emp.) 5.0/5 "User-Friendly Dashboard and Support" What do you dislike about Feefo? Like most things these days, it could be more affordable, and it would be helpful if new features were initially available for free trials. This would ![Paula I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paula I.") PI Paula I. Small-Business (50 or fewer emp.) 4.0/5 "Excellent partner to expand on your platform reach capabilities" What do you dislike about Feefo? Some platforms are less supported than others, which can cause some disruptions or a less positive result. ##### 2. Poor Reporting Users note the **poor reporting** capabilities of Feefo, although improvements have been recognized in recent updates. [ See 9 mentions ](https://www.g2.com/products/feefo/reviews?filters%5Bsentiment_snippet%5D=1786396&qs=pros-and-cons#reviews) See Related User Reviews AN Mid-Market (51-1000 emp.) 4.5/5 "Continue excellent experience with a long-time trusted platform partner" What do you dislike about Feefo? It is a platform we are happy with, and we have an open dialogue on areas that could be improved, such as reporting and customisation. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Authentic Feedback Made Easy" What do you dislike about Feefo? Could have a more comprehensive reporting suite. ##### 3. Improvement Needed Users find the **AI review writer tedious and basic** , with a lack of support and slow issue resolution impacting experience. [ See 7 mentions ](https://www.g2.com/products/feefo/reviews?filters%5Bsentiment_snippet%5D=1786680&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Enterprise (\> 1000 emp.) 4.0/5 "Trusted Reviews Platform with Room for Speed Improvement" What do you dislike about Feefo? Feefo can sometimes delay software deliveries that they agree upon with their client, like us. They seem to have bottleneck periods where they delay c HR Helen R. 4.5/5 "Cost-Effective and Easy Setup with Stellar Support" What do you dislike about Feefo? I find the AI review writer tedious as it is too long. ##### 4. Limited Customization Users find the **limited customization** options for review request emails to be a drawback in flexibility and branding. [ See 7 mentions ](https://www.g2.com/products/feefo/reviews?filters%5Bsentiment_snippet%5D=1786790&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Easy to setup, great support team" What do you dislike about Feefo? Quite limited on how much feedback request emails can be customised. AN Mid-Market (51-1000 emp.) 4.5/5 "Continue excellent experience with a long-time trusted platform partner" What do you dislike about Feefo? It is a platform we are happy with, and we have an open dialogue on areas that could be improved, such as reporting and customisation. ##### 5. Limited Features Users feel the **limited features** of Feefo restrict customization and free trials hinder access to new functionalities. [ See 6 mentions ](https://www.g2.com/products/feefo/reviews?filters%5Bsentiment_snippet%5D=1786100&qs=pros-and-cons#reviews) See Related User Reviews ![Glendon L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Glendon L.") GL Glendon L. Small-Business (50 or fewer emp.) 4.5/5 "Trusted Verified Reviews, Ever Evolving Platform." What do you dislike about Feefo? Widgets are being updated as I type. This will allow for greater customisation and site 'fit'. The widgets will apparently be lighter 'weight' ![Sandra W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandra W.") SW Sandra W. Small-Business (50 or fewer emp.) 5.0/5 "User-Friendly Dashboard and Support" What do you dislike about Feefo? Like most things these days, it could be more affordable, and it would be helpful if new features were initially available for free trials. This would JH Jennifer H. Customer Service Manager Mid-Market (51-1000 emp.) 3/19/2024 "Feefo fabulous" 5/5 What do you like best about Feefo? We have an excellent working relationship with our success director and no question or query is too small for their notice. Feefo dashboard itself is easy to navigate and is reliable for consistent use. Review collected by and hosted on G2.com. What do you dislike about Feefo? There are some features since the merger from Reevoo that are missing on the Feefo dashboard that now requires someone from Feefo to manualy prodcuse that data for us. Would have been nice to keep the functionally we had but hopefully we can gain new features that we can use instead in future. Review collected by and hosted on G2.com. What problems is Feefo solving and how is that benefiting you? Ability to amend and personalise questionnaires, getting product performance scores and feedback relating to website functionality. Review collected by and hosted on G2.com. Show More Response from Bobby Thorpe of Feefo [Editedit](https://www.g2.com/survey_responses/feefo-review-9448473/official_response/edit) Hi Jennifer, Thank you for your fantastic feedback on Feefo! We're delighted to hear about your excellent experience with our team and platform. Regarding missing features since the merger from Reevoo, let me take this back to the team. Your feedback is invaluable to us as we strive to continuously improve our solution. If you have any further questions or suggestions, please don't hesitate to reach out. Best regards, The Feefo Team 8/8/2025 Current UserValidated ReviewerSource: Organic ![Steve D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steve D.") SD Steve D. Chief Commercial Officer (CCO) Mid-Market (51-1000 emp.) 8/8/2025 "Great features and Product and Service split" 5/5 What do you like best about Feefo? The features that feefo offer allow to gather customer reviews not only about how we are doing as a company but how the rental providers are doing. This gives us great insight into the issue that our customers may face with potential providers and allows us to use that in our meetings to improve the customer experience. We have made some important changes from the feedback. Review collected by and hosted on G2.com. What do you dislike about Feefo? I am happy with all aspects currently. We are able to request new features or ideas if needed. Review collected by and hosted on G2.com. What problems is Feefo solving and how is that benefiting you? We know in real time what the customer thinks, this enables us to act fast to solve the problems. Review collected by and hosted on G2.com. Show More Response from Steven Powell of Feefo [Editedit](https://www.g2.com/survey_responses/feefo-review-11510321/official_response/edit) Hi Steve, Thank you for the positive feedback! We're thrilled that our features are giving you great insight into your rental providers and that you're using this feedback to make important changes and improve the customer experience. It's wonderful to hear that you are happy with all aspects of our service and feel empowered to request new features. We love hearing your ideas! The Feefo Team Current UserValidated ReviewerSource: Organic ![Abhishek R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhishek R.") AR Abhishek R. E commerce Manager Small-Business (50 or fewer emp.) 8/8/2025 "Best review platform out there" 5/5 What do you like best about Feefo? Feefo is great in collecting reviews, and showcasing these on my website, it gives my customers confidence in buying our products. Its platform is easy to navigate, customer support is great, and easy to integrate with my website. Review collected by and hosted on G2.com. What do you dislike about Feefo? I dont have many downsides, i think it's a great platform Review collected by and hosted on G2.com. What problems is Feefo solving and how is that benefiting you? Feefo helps Belledorm by providing verified customer reviews, which enhance trust and transparency. It allows us to showcase authentic feedback, improving customer confidence in our products. This leads to better customer satisfaction and informed purchasing decisions, ultimately boosting our reputation and sales. Review collected by and hosted on G2.com. Show More Response from Steven Powell of Feefo [Editedit](https://www.g2.com/survey_responses/feefo-review-11510602/official_response/edit) Hi Abhishek, Thank you so much for your feedback! We're delighted to hear that Feefo is helping you build customer confidence and that you find our platform easy to navigate and integrate. It's brilliant that our customer support is meeting your needs and that you're having such a positive experience. The Feefo Team Current UserValidated ReviewerSource: Seller invite AM Alex M. Senior Creative Content Writer Marketing and Advertising Small-Business (50 or fewer emp.) 8/11/2025 "Excellent service - helps us engage with our customers" 5/5 What do you like best about Feefo? It is very easy to use, allows us to instantly make contact with our customers, find out more about what they liked about the experience they booked onto, but also refer any issues onto our suppliers as and when needed for investigation from these reviews to provide greater customer support. Review collected by and hosted on G2.com. What do you dislike about Feefo? Nothing to dislike - very accessible and functional! Review collected by and hosted on G2.com. What problems is Feefo solving and how is that benefiting you? It is helping us to identify areas of improvement for our existing products with our suppliers so they can make these even more enjoyable for our customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JE Jono E. Operations Director Small-Business (50 or fewer emp.) 8/11/2025 "Great platofrm with fantastic customer support from the Feefo Team" 5/5 What do you like best about Feefo? Support and ease of use. I find the reviews being set up the way they are shows they are genuine and can really be used for marketing purposes and team morale. The support from my account manager Janet is second to none across any service I have ever used Review collected by and hosted on G2.com. What do you dislike about Feefo? I would like if it was easier to generate reports for set time frames to share with the team Review collected by and hosted on G2.com. What problems is Feefo solving and how is that benefiting you? Getting genuine customer reviews that can be used for the team and business Review collected by and hosted on G2.com. Show More Response from Steven Powell of Feefo [Editedit](https://www.g2.com/survey_responses/feefo-review-11524550/official_response/edit) Hi Jono, Thank you for sharing your thoughts! We're delighted to hear that you find our platform easy to use and that you appreciate the genuine nature of our verified reviews. It's also wonderful to know that the support from your Customer Success Manager, Janet, has been so exceptional. We appreciate your feedback about generating reports for specific time frames and will certainly take this on board. Your suggestions are vital for us to keep improving. The Feefo Team Current UserValidated ReviewerSource: Seller invite ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Enterprise (\> 1000 emp.) 8/18/2025 "Direct customer feedback and insights in our hands!" 4.5/5 What do you like best about Feefo? Easy to use platform with lots of great features from insights to social media posting. Gives great insight to what our customers think of the service we deliver along with the quality of our products. Allows us to celebrate the positives and focus on specific improvements directly from what our customers tell us. Easy to set up different campaigns depending on what we want to focus on throughout the year. Review collected by and hosted on G2.com. What do you dislike about Feefo? We see around 10/15 reviews coming in to us each week so not huge volumes but what we do see and have access to is enough for a business our size. No real negative comments to mention. Review collected by and hosted on G2.com. What problems is Feefo solving and how is that benefiting you? A recent example: we started selling the new Fairphone 6, this was a really big deal for us as it's our flagship mobile. Feefo allowed us to send out reviews to customers who purchased the handset and gain insight in to what our customers thought. This helps us shape how we market, advertise, sell and service customers - if the campaign goes well then we don't need to change a great deal, if the feedback from the campaign isn't so positive it allows us to make the changes our customers tell us which means we can deliver great products that meet customer needs. Feefo solves the issue of having customer insight in the palm of our hands. Review collected by and hosted on G2.com. Show More Response from Steven Powell of Feefo [Editedit](https://www.g2.com/survey_responses/feefo-review-11563955/official_response/edit) Hi there, Thank you so much for this brilliant feedback! We're absolutely delighted to hear that you find our platform easy to use and that our features are providing you with such great insights. It's wonderful to know that Feefo is helping you celebrate your successes, identify areas for improvement, and get a real-time understanding of what your customers think. The Fairphone 6 example is a fantastic illustration of how our platform can help a business like yours gain valuable insights to shape your strategy. We are thrilled that you have no negative comments to mention and that the review volume is a perfect fit for your business. We're committed to putting customer insight right in the palm of your hands, and we're so glad that's the experience you're having. The Feefo Team Validated ReviewerSource: Organic ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") UF Verified User in Food & Beverages Enterprise (\> 1000 emp.) 8/13/2025 "A Trusted Partner Driving Customer Experience Excellence" 5/5 What do you like best about Feefo? We've been working with Feefo for several years now, and the partnership continues to go from strength to strength. From the outset, Feefo has demonstrated a deep understanding of our goals and a genuine commitment to helping us elevate our customer experience strategy. Their platform is intuitive, reliable, and packed with features that allow us to gather, analyze, and act on customer feedback in real time. The insights we've gained have been instrumental in shaping our service improvements and driving customer loyalty. What truly sets Feefo apart is their collaborative approach. They’re not just a vendor—they’re a strategic partner. Their team is proactive, responsive, and always open to exploring new ideas and innovations. We've seen consistent progress in our feedback response rates and customer satisfaction metrics, thanks in part to their ongoing support and enhancements to the platform. Feefo’s dedication to continuous improvement and their willingness to adapt to our evolving needs make them an invaluable part of our customer experience ecosystem. We look forward to continuing this successful relationship and exploring new opportunities together. Review collected by and hosted on G2.com. What do you dislike about Feefo? There isn't anything to dislike about Feefo Review collected by and hosted on G2.com. What problems is Feefo solving and how is that benefiting you? Feefo has been instrumental in helping us solve several key challenges around customer feedback and experience management. Before partnering with Feefo, we struggled with fragmented feedback channels, low response rates, and limited visibility into customer sentiment. Problems Feefo Solves: Low Engagement with Feedback Requests: Feefo’s verified review system and customizable outreach tools have significantly improved our response rates and customer engagement. Lack of Trustworthy Data: By focusing on verified reviews, Feefo ensures the feedback we receive is authentic and reliable, helping us make confident decisions. Limited Insight into Customer Sentiment: Their analytics dashboard gives us a clear view of trends, pain points, and opportunities, allowing us to proactively address issues and improve satisfaction. Review collected by and hosted on G2.com. Show More Response from Steven Powell of Feefo [Editedit](https://www.g2.com/survey_responses/feefo-review-11530816/official_response/edit) Hi there, This is absolutely brilliant to hear! We're so incredibly proud to be considered a strategic partner for you. It's a genuine pleasure to work with you and we're thrilled that our platform has been so instrumental in helping you elevate your customer experience. Your kind words about our team and our collaborative approach mean the world to us. We look forward to many more years of success together! The Feefo Team Validated ReviewerSource: Seller invite ![Verified User in Environmental Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Environmental Services") AE Verified User in Environmental Services Small-Business (50 or fewer emp.) 11/27/2025 "Perfect for First-Time Business Owners—Super Easy to Navigate" 4.5/5 What do you like best about Feefo? Incredibly easy to navigate as a first time business owner. Review collected by and hosted on G2.com. What do you dislike about Feefo? Not many downsides that spring to mind to be honest. Review collected by and hosted on G2.com. What problems is Feefo solving and how is that benefiting you? Feefo have really helped us get started in building up a healthy reputation within the industry. It is too early to give specifics as of yet but I have certainly noticed an increase in lead generation since using feefo. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") US Verified User in Staffing and Recruiting Mid-Market (51-1000 emp.) 8/14/2025 "Great service from the Feefo team and outcome for the business" 5/5 What do you like best about Feefo? We have received great customer and candidate feedback which helps us assess our level of service. We also have an exceptional Customer Success Manager in Feefo and this enables us to get the best out of the platform. The platform itself is very easy to use and the implementation process was very smooth. Review collected by and hosted on G2.com. What do you dislike about Feefo? It had taken us some time to understand some more complex parts such as data upload but this was overcome with useful guides and conversations with our Customer Success Manager. Review collected by and hosted on G2.com. What problems is Feefo solving and how is that benefiting you? It is helping us assess our level of service and customer and candidate satisfaction so we can continue to improve and provide the best possible service Review collected by and hosted on G2.com. Show More Response from Steven Powell of Feefo [Editedit](https://www.g2.com/survey_responses/feefo-review-11542983/official_response/edit) Hi there, We are thrilled to hear that you're receiving great feedback and that our platform is helping you assess your service. It’s wonderful to know that your Customer Success Manager and our guides have been so helpful, making the implementation process smooth and assisting you with some of the more complex parts. We’re committed to making Feefo as easy to use as possible, and your feedback is invaluable as we continue to enhance our platform. Thank you for your kind words! The Feefo Team Current UserValidated ReviewerSource: Organic ![Linda J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Linda J.") LJ Linda J. 9/24/2025 "Join Feefo" 5/5 What do you like best about Feefo? I appreciate how easy Feefo is to set up, with the straightforward process making it simple to start using. It allows me to see what other companies are doing, which is valuable for gaining market insights. It simplifies finding various companies that people might need, enhancing my ability to explore options. Review collected by and hosted on G2.com. What do you dislike about Feefo? I’m not sure there is anything to dislike. Review collected by and hosted on G2.com. What problems is Feefo solving and how is that benefiting you? Feefo provides insights into market competitors, simplifying my ability to find and evaluate companies with comprehensive feedback on their strengths and weaknesses. Review collected by and hosted on G2.com. 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