--- title: Feefo Reviews meta\_title: 'Feefo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 155 reviews by the users' company size, role or industry to find out how Feefo works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 155 scale: '5' date\_modified: '2026-08-11' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Feefo Reviews & Product Details Visit Website Feefo offers more than just stars. We bring your brand to life with the power of customer feedback. Enriched insights, intuitive features, expert advice: everything you need to transform your customers experience – from discovery to advocacy.   From solopreneurs to enterprise, we’ve got a range of features to grow your insights and build your brand. Because reviews matter ....  96% of people use reviews as their main source of research   18% higher conversion rate when reviews are shared on a website  70% of people who read reviews say they would trust them more if they knew they were from verified customers  * * * Product Website Feefo Seller [Feefo](https://www.g2.com/sellers/feefo) Discussions [Feefo Community](https://www.g2.com/products/feefo/discuss) Languages Supported Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Finnish, French, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Thai, Turkish, Chinese (Simplified), Chinese (Traditional) Solution Type Best-of-Breed Overview by Ian Dollimore Show More ## Pricing Pricing provided by Feefo. ### Essentials Starting at £149.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/feefo/pricing) ## Feefo Integrations (22) What do users say about integrations? Verified by Feefo [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") BigCommerce ](https://www.g2.com/products/bigcommerce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Calendly ](https://www.g2.com/products/calendly/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Canva ](https://www.g2.com/products/canva/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Confluence ](https://www.g2.com/products/confluence/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Discord ](https://www.g2.com/products/textaify-discord/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") EventMobi ](https://www.g2.com/products/eventmobi/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Freshdesk ](https://www.g2.com/products/freshdesk/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Smart CRM ](https://www.g2.com/products/hubspot-smart-crm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Klaviyo ](https://www.g2.com/products/klaviyo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Miro ](https://www.g2.com/products/miro/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Power BI Solutions ](https://www.g2.com/products/power-bi-solutions/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PrestaShop ](https://www.g2.com/products/prestashop/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce CRM Connector ](https://www.g2.com/products/salesforce-crm-connector/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Snowflake ](https://www.g2.com/products/snowflake/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Squarespace ](https://www.g2.com/products/squarespace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Webflow ](https://www.g2.com/products/webflow/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WooCommerce ](https://www.g2.com/products/woocommerce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk for Customer Service ](https://www.g2.com/products/zendesk-for-customer-service/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho CRM ](https://www.g2.com/products/zoho-crm/reviews) Show More ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 7/28/2026 "Frustrating Experience with Feefo, Wish We Stayed with Trustpilot" 0.5/5 What do you like best about Feefo? If you like being locked into to 12 month contracts with 0 tech support and an out of date product - Go Feefo Review collected by and hosted on G2.com. What do you dislike about Feefo? I find the Shopify integration lacking, and there are issues with account managers not having enough product knowledge. I'm also frustrated with the costs and the fact that they tie people into a contract without proper notifications. This practice doesn't seem like best business to me. The setup was awful, and it doesn't work well with other tools or software. Overall, the service feels out of date, and I can't find any benefits or useful aspects. Review collected by and hosted on G2.com. What problems is Feefo solving and how is that benefiting you? It's locking me into a contract since 2021 with no notification that its going to be rolled forward for another 12 months Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite FG Faisal G. Small-Business (50 or fewer emp.) 2/17/2023 "Terrible service, avoid if you can." 0/5 What do you like best about Feefo? Nothing at all. I didn't find anything good about feefo. Review collected by and hosted on G2.com. What do you dislike about Feefo? Terrible customer service and an overpriced service. There are much better options our there that are cheaper and don't lock you into a contract which you'll be expected to pay even if the service doesn't work. Review collected by and hosted on G2.com. What problems is Feefo solving and how is that benefiting you? I wanted feefo to atomate collecting reviews from my website. I was told it would work for my wesbite type, but it doesn't Review collected by and hosted on G2.com. Show More Response from Bobby Thorpe of Feefo [Editedit](https://www.g2.com/survey_responses/feefo-review-7728828/official_response/edit) Hi Faisal, Thank you for sharing your feedback with us, although we're disheartened to hear about your negative experience. Providing excellent customer service and delivering value to our users are our top priorities. We would like to address your concerns further and work towards resolving any issues you may have encountered. Please reach out to our team, and we will do our utmost to assist you. Thank you for bringing these matters to our attention, and we hope to have the opportunity to regain your trust in the future. Best regards, The Feefo Team Current UserValidated ReviewerSource: Organic ![Benjamin M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Benjamin M.") BM Benjamin M. Head of Programmatic and Data Sales & Partnerships Small-Business (50 or fewer emp.) 3/28/2018 "Very, very bad experience. What a waste of time and money for us. The support was the worst thing" 0.5/5 What do you like best about Feefo? They sell the product well and the promise of features is great. Maybe good if you have a very strong tech team. They also have good cases of success with big companies. Review collected by and hosted on G2.com. What do you dislike about Feefo? The integration was a mess. the had told us that there was a plugin for woocommerce but it was not working at all. Then support never answered to emails, when they did, they did not look at our issues so we had to explain the same thing over and over. They did a lot of error like sending the reviews in a wrong language or even not sending the review at all. This was done during our peak season so we lost a lot of potential reviews. They also told us that they could onboard reviews that we had from a free trial with another company in the past but this does not proved to be true neither. At the end of the day we really spent a lot of time trying to make it work and explaining again and again to the support team but with no chance. We lost so much time, money and lost of best period of sales with very few reviews. Review collected by and hosted on G2.com. Recommendations to others considering Feefo: I would definitely go to a cheaper and more efficient solution. There are plenty of those. The very poor support level and the huge difference between what's sold and what's executed is the biggest issue we had. Review collected by and hosted on G2.com. What problems is Feefo solving and how is that benefiting you? No benefit at all as it never really worked. The idea was to use have a review solution, easy to implement and efficient with a nice UI. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Feefo? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Feefo ](https://www.g2.com/products/feefo/discussions/new) GU Guest User • Last activity over 2 years ago What is Feefo used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-feefo-used-for) [ View all Discussions ](https://www.g2.com/products/feefo/discuss) ## Pricing Options Pricing provided by Feefo. ### Essentials Starting at £149.00 Per Month ### Enhanced Starting at £299.00 Per Month ### Upgrades Contact Us Per Month [ View More Pricing Information ](https://www.g2.com/products/feefo/pricing) Feefo Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_33478f1570b6121f0cbb5d627376ae3d/trustpilot.png "Product Avatar Image") Trustpilot 3.4/5(262) [ Compare Now ](https://www.g2.com/compare/feefo-vs-trustpilot) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d0cd1b70034667ce9659a6bd9ca996a4/reviews-io.png "Product Avatar Image") Reviews.io 4.8/5(652) [ Compare Now ](https://www.g2.com/compare/feefo-vs-reviews-io) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b04d863662684f874f87be341b22a633/yotpo.png "Product Avatar Image") Yotpo 4.3/5(265) [ Compare Now ](https://www.g2.com/compare/feefo-vs-yotpo) ##### ##### Feefo Features Collection Authentication Review Forms Personalization Moderation Reviewer Validation Response Types Legal Agreements Use Cases E-commerce Retail Customer Service Administration Insights Content [ View More Features ](https://www.g2.com/products/feefo/features) ## Top-Rated Alternatives [ ![Bazaarvoice](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bazaarvoice") Bazaarvoice 4.2/5(809) ](https://www.g2.com/products/bazaarvoice/reviews) [ ![Reviews.io](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Reviews.io") Reviews.io 4.8/5(652) ](https://www.g2.com/products/reviews-io/reviews) [ ![Yotpo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yotpo") Yotpo 4.3/5(265) ](https://www.g2.com/products/yotpo/reviews) [ View All Alternatives ](https://www.g2.com/products/feefo/competitors/alternatives) ##### Categories on G2 [Online Reputation Management](https://www.g2.com/categories/online-reputation-management)[Experience Management](https://www.g2.com/categories/experience-management)[Review Management](https://www.g2.com/categories/review-management-software) ##### Explore More [User Research Platforms](https://www.g2.com/discussions/has-any-user-research-platforms-worked-really-well-for-you)[Help me pick the best time tracking software](https://www.g2.com/discussions/i-am-looking-for-some-real-users-time-tracking-software-reviews-that-can-help-me-pick-the-best-one)[Which platform offers the most advanced account segmentation analytics?](https://www.g2.com/discussions/which-platform-offers-the-most-advanced-account-segmentation-analytics) [Top tools for creating secure and scalable APIs](https://www.g2.com/discussions/top-tools-for-creating-secure-and-scalable-apis)[Best customer loyalty software for service businesses](https://www.g2.com/discussions/best-customer-loyalty-software-for-service-businesses)[Pros and Cons Details](https://www.g2.com/products/feefo/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)