Feedonomics makes data management so much easier. Great platform to use for mid-size businesses. We use it daily and there is good customer support. Review collected by and hosted on G2.com.
The cost of using Feedonomics is a bit high, some glitches. Review collected by and hosted on G2.com.
The ease of the platform to use and the customer support is impeccable Review collected by and hosted on G2.com.
Integration could get easier than the current setup Review collected by and hosted on G2.com.
Easy to connect and contact members of Feedonomics for help and assistance. The Feedonomics team provides detailed information for your set up and upkeep of online catalog and content. Their teams look into any issues you may have with a quick solutions to resolve. Quick response and turnaround time. Review collected by and hosted on G2.com.
Access and help for more vendors. I look forward to Feedonomics connecting to more retailers in the online industry. Review collected by and hosted on G2.com.
Fast response, knowledgeable account rep, fast iterative communication and action. Review collected by and hosted on G2.com.
Nothing to speak of. It is a bit pricey. Review collected by and hosted on G2.com.
Thank you for your kind words and rating. We're glad to hear that you've had a positive experience working with our team.
We're constantly striving to improve our product and services, and your input is invaluable in helping us do so. Thank you again for choosing FDX as your ecommerce partner.
Replies are almost instant to all issues raised.
Solutions are found quickly Review collected by and hosted on G2.com.
Sometimes we have to break down the issue more than we feel acceptable. Sometimes we have to explain ourselves a few times before we are understood. but responses are fast. Review collected by and hosted on G2.com.
The ease of use and organization around this product from a user standpoint. Customer support is spot on. Review collected by and hosted on G2.com.
This product has great opitmization benefits for clients, I haven't run into anything that I don't like with this product at this time! Review collected by and hosted on G2.com.
Immediate help from CS team and in implementation, lots of guidance. Review collected by and hosted on G2.com.
Not the same CS support person for every ticket Review collected by and hosted on G2.com.
ease of using, helpful support. quick to contact if needed Review collected by and hosted on G2.com.
sometimes can be buggy internally, and support Review collected by and hosted on G2.com.
I like that we have a dedicated team that knows our account inside and out. I know I can trust Feedonomics to support us on multiple marketplaces. Review collected by and hosted on G2.com.
I don't always know when requests will be completed. Review collected by and hosted on G2.com.
The service and proactivity when problems arise, which is when you really need them, is super fast and responsive, allowing you to continue with your operation as soon as possible. Review collected by and hosted on G2.com.
When you open a ticket you will start receiving too many automatic emails and notifications, at the same time this can be a good thing because you are always aware of how your process is going Review collected by and hosted on G2.com.