Sara B.
SB
Sara B.
Director of Marketing
Small-Business (50 or fewer emp.)
"Streamlines Feed Generation"
4/5
What do you like best about Feedonomics?

Makes it easy to have product feeds customized for each indivdiual channel. Typically each channel needs information sent a specific way, Feedonomics makes it easy to do this. Review collected by and hosted on G2.com.

What do you dislike about Feedonomics?

The ramp up can be a bit complicated, but that's on your end to ensure the information you have available to provide to Feedonomics is updated, accurate, completed/etc. They can only work with data you have readily available Review collected by and hosted on G2.com.

Verified User in Cosmetics
UC
Verified User in Cosmetics
Small-Business (50 or fewer emp.)
"Seamless Product Feed Solution"
4.5/5
What do you like best about Feedonomics?

We have two sites with nearly identical product data, and it was always a nightmare to work with Google + Meta with our product feeds + errors. Feedonomics' customer service team does the work for us efficiently and we never have to think about the feeds anymore! Review collected by and hosted on G2.com.

What do you dislike about Feedonomics?

It's on the pricier side, but the time and headache saved while combatting feed issues with Google + Meta is worth it. Review collected by and hosted on G2.com.

Brandon K.
BK
Brandon K.
Business Development Manager
Small-Business (50 or fewer emp.)
"Still figuring out how to optimize the service more"
3.5/5
What do you like best about Feedonomics?

Communication has been good. Keeping our products listed and active with Google have probably been the biggest asset. Review collected by and hosted on G2.com.

What do you dislike about Feedonomics?

Now real tangible metrics to calculate ROI. 1,795/mo is expensive to justify. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"An incredible tool to manage mutiple feeds"
4.5/5
What do you like best about Feedonomics?

Abaility to manage multiple feeds with various variations like Languages & locations Review collected by and hosted on G2.com.

What do you dislike about Feedonomics?

Hectic setup for once at the begining but there after smooth Review collected by and hosted on G2.com.

Response from Feedonomics Team of Feedonomics
Edit edit

Thank you for your review! We are glad that Feedonomics is supporting your global ecommerce strategy. If you ever need anything, please contact us at clientengagementcoordinators@feedonomics.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"very smooth and simple to use with great results"
4.5/5
What do you like best about Feedonomics?

I like the biweekly account manager check in calls as well as the support portal. The support portal is very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Feedonomics?

if i dont assign a ticket as urgent, the response and action rate is a lot slower and i have to follow up for progress updates more often which takes time out of my day. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Overall feedonomics is a great tool for me to use and is a huge time saver."
4.5/5
What do you like best about Feedonomics?

I like how helpful the staff are at answering questions and solving issues. Review collected by and hosted on G2.com.

What do you dislike about Feedonomics?

Sometimes the quality of service depends on the person who takes the ticket, I have found myself waiting until certain times to push a ticket because I know I will have a greater chance of getting someone really good vs someone who I have had a poor experiance with in the past. Review collected by and hosted on G2.com.

Verified User in Retail
ER
Verified User in Retail
Enterprise (> 1000 emp.)
"Incredibly versatile platform"
3.5/5
What do you like best about Feedonomics?

Feedonomics has been a partner for many years - we appreciate the versatility of the platform, tight integrations and dedicated support team. Review collected by and hosted on G2.com.

What do you dislike about Feedonomics?

We are often challenged getting them the data we need them to have - but much of that is probably our internal systems and legal reviews. Review collected by and hosted on G2.com.

Roman M.
RM
Roman M.
Senior Analyst, SEM
Mid-Market (51-1000 emp.)
"Out of all feed management platforms I've used, Feedonomics has been the best."
5/5
What do you like best about Feedonomics?

Quick response time. User-friendly interface. Review collected by and hosted on G2.com.

What do you dislike about Feedonomics?

It can prove challenging to set up alerts Review collected by and hosted on G2.com.

Response from Feedonomics Team of Feedonomics
Edit edit

Thank you for your feedback!

It’s great to hear how Feedonomics is helping your business. We will make sure your point regarding alert setup is captured so we can ensure you receive the best support, service and technology possible. It should not be very difficult to set up alerts. Please set up a time for us to review our alerting functionality to make sure you can use it as effectively as possible. As we are full service you don’t need to set up alerts. Just let us know and we will do it for you.

If anything comes up or we can help with anything, please contact us at hello@feedonomics.com or your dedicated client engagement manager.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Great Tool & Customer Service"
4/5
What do you like best about Feedonomics?

The Feedonomics platform is straightforward and easy to use, and is useful in maintaining and optimizing product feeds. Customer service has been extremely helpful in figuring out issues and resolving to get things back up and running quickly. Review collected by and hosted on G2.com.

What do you dislike about Feedonomics?

At times, issues can be difficult to diagnose. Would also love better reporting and insights to make decisions on. Review collected by and hosted on G2.com.

Response from Feedonomics Team of Feedonomics
Edit edit

Thank you for your kind words, we're glad to hear that you find Feedonomics helpful. We strive to make our platform easy to use and troubleshoot any issues that may arise. Our team is available 24/7 to help with any questions or concerns you may have.

We would like to learn more about your challenges in diagnosing issues and hope that our customer service was able to assist you sufficiently. Should you need any further help or wish to share your experience, please don't hesitate to reach out again.We are constantly working on new ways to improve our reporting and insights so that you can make the most informed decisions about your product data. Thank you again for choosing Feedonomics, we appreciate your business!

Ankush R.
AR
Ankush R.
Catalog Quality | Product Listing
Small-Business (50 or fewer emp.)
"Get your E-Commerce store optimized with the help of Feedonomics!!"
5/5
What do you like best about Feedonomics?

1. I am not very tech savy but once I started working on this platform it's came to me naturally it's userfriendly UI helps to navigate and optimized hundreds of data in single query.

2. Every option is well thought and have meticulous coding to it which helps it's user to navigate easily while working on data.

3. The support team is quick to action for any help I need to get any issue resolved.

4. It's Multi channel integration for various new and exsisting online marketplace has to be admired.

5. One can perform any task from editing data, updating exsiting data, adding new data, and transfer of data, which help in reducing in error and workforce within an organization. Review collected by and hosted on G2.com.

What do you dislike about Feedonomics?

Should add more marketplaces for distributing data. Review collected by and hosted on G2.com.