Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Feedonomics Power User"
4.5/5
What do you like best about Feedonomics?

We love the flexibility and ease of use with transformers and being able to quickly review changes in the data tables post-transformer creation. Integration with our clients ecomm platforms is quick and painless too. Review collected by and hosted on G2.com.

What do you dislike about Feedonomics?

Processing time has slowed just a bit over time and sometimes the errors/issues aren't clear and simple to figure out. Sometimes Magento v2 data isn't easy to get imported and parsed in a simple way. Review collected by and hosted on G2.com.

Leigh Anne C.
LC
Leigh Anne C.
Marketing Manager
Mid-Market (51-1000 emp.)
"Given us the opportunity to sell on other platforms that we would not be able to sell on otherwise"
3.5/5
What do you like best about Feedonomics?

Allows my IT department to be hands off and work on other priority project Review collected by and hosted on G2.com.

What do you dislike about Feedonomics?

Sometimes the communication from the customer service team is very technical and confusing- just need a clear update on what needs to be done Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"10/10 Recommend for Feed Management"
5/5
What do you like best about Feedonomics?

The platform is very direct, clean formatted, and easy to use whether it's self service or submitting a ticket. Review collected by and hosted on G2.com.

What do you dislike about Feedonomics?

Without training, it can get confusing to new users Review collected by and hosted on G2.com.

Chloe J.
CJ
Chloe J.
Website Manager
Mid-Market (51-1000 emp.)
"Effortless re-platforming"
5/5
What do you like best about Feedonomics?

We have recently re-platformed from Magento to BigCommerce and our previous feed provider was a Magento plug-in that just did the basics. We've always known we've needed to review the feed element of our tech stack but have been hestitant to prioritise it (if it's not broke don't fix it!) so the re-platform was the push we needed.

Feedonomics were one of the most highly recommended partners out there and so after looking around and comparing with other providers we decided they were the best option.

The feedonomics package is fully-managed which makes far more sense for our incredibly lean in-house team. The platform also seems far easier to manage in terms of updating products in bulk before they hit the merchant center.

We're excited to test different elements of the feed and see how we can further enhance our paid advertising, whilst also taking the manual element out of 'best practice'.

Every member of the feedonomics team has been incredibly helpful and flexible, and show a clear interest and drive towards our success. No question seems too much and we feel like support is always on hand.

No member of our team has done a re-platform before so the fact that our site was down for 5 hours and our paid advertising was back on and relatively unaffected within a couple of hours (once we'd completed internal testing of the new site), we felt the integration really couldn't have gone much smoother.

We're all very excited to unlock the benefits of feedo that we might not even know about yet! Review collected by and hosted on G2.com.

What do you dislike about Feedonomics?

Feedonomics are definitely at the pricier end of the market so we have made a large investment in choosing to partner with them. We're less than one month in so we're yet to be able to measure our success, but fingers crossed the benefits stack up and we're set for a long future with Feedonomics! Review collected by and hosted on G2.com.

Emily O.
EO
Emily O.
Senior Analyst, Paid Search
Mid-Market (51-1000 emp.)
"Great product but too overcommunicative"
4/5
What do you like best about Feedonomics?

Feedonomics is a great self service provider- everything I want to do to manipulate my feed is available for me. Review collected by and hosted on G2.com.

What do you dislike about Feedonomics?

The emails from feedonomics reps are often quite later than the problem occurs. I have never had a feedonomics rep actually break the news to me that there is something off with my feed, I always catch it first. They then give multiple follow up emails, even if I do respond, asking if it is resolved. This clutters my inbox and is of no real help. Review collected by and hosted on G2.com.

Response from Feedonomics Team of Feedonomics

Hi Emily, thank you for the review. We really appreciate the 4 stars and are glad that your feeds are in great shape! We'd love the chance to earn that 5th star from you. If you can get in touch with your customer success manager at Feedonomics, we can work with your team to accommodate your needs.

Iga K.
IK
Iga K.
Senior Retention Marketing Specialist
Mid-Market (51-1000 emp.)
"Fast and Detailed Support Team"
4/5
What do you like best about Feedonomics?

How knowledgeable and fast the support team is! Whenever we need to make an update to one of our integrations, they are quick to help us and are detailed in their recommendations. Review collected by and hosted on G2.com.

What do you dislike about Feedonomics?

At times it can be a little confusing for us marketing folk to fully understand the technical details. A minor issue, but would appreciate more marketing-centered documentation. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"Feedonomics Has Increased The Quality of My Google Feed Significantly"
5/5
What do you like best about Feedonomics?

If you have more than a hundred SKUs in your catalog (which nearly every ecommerce buisness does), Feedonomics is basically a must have. I used to spend hours coming through the feed and manually implementing title and product optimizations that I didn't even know would work. When I used Feedonomics, I get an assigned rep who handled all the integrations and recommended a series of changes that they implemented within a week.

The process was very easy, and I can tap into the Feedonomics team for help whenever I have a ticket to submit. If I want to run an A/B test or set up custom labels, they jump on it. Kevin, my onboarding rep, was amazing and worked professionally and timely. Feedonomics is our #1 recommendation for Feed Management Tools for Meta and Google. Review collected by and hosted on G2.com.

What do you dislike about Feedonomics?

I don't have any downsides of Feedonomics. The customer service is super responsive and we've never had any issues. Review collected by and hosted on G2.com.

Justin H.
JH
Justin H.
Senior Channel Manager
Mid-Market (51-1000 emp.)
"Scaling made easy"
4.5/5
What do you like best about Feedonomics?

Integration with Target+ was a must have for our data feed provider solution. As a growth channel for us with intense data requirements, we needed a solution that could handle the complexity of Target's requirements while also keeping our other channels live and active. We've nearly tripled our assortment on the channel and that was only possible with Feedonomics. Review collected by and hosted on G2.com.

What do you dislike about Feedonomics?

Given the complexity of our account, some customer service cases are misrouted to underprepared agents. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Senior Manager, Performance Marketing"
5/5
What do you like best about Feedonomics?

I like how responsive the team is as soon as I open up a ticket. Review collected by and hosted on G2.com.

What do you dislike about Feedonomics?

I feel like there is much more I can do with the feed that I do not know about. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Enterprise (> 1000 emp.)
"I have worked with Feedonomics for years. The team is very responsive and friendly"
4/5
What do you like best about Feedonomics?

During onboarding they will share suggestions and esure all required attributes are populated with the most releavant information. They will do their very best to populate missing attributes with information found elsewhere in the base file or website Review collected by and hosted on G2.com.

What do you dislike about Feedonomics?

It would be great if they could be more proactive with feed optimisation ideas once onbording is complete Review collected by and hosted on G2.com.