Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Best Integration and Customer Service"
4.5/5
What do you like best about Feedonomics?

We have our feed setup, monitoring and optimization setup through Feedonomics and have no complains in terms of their services. Their Support service is great, where the priority tickets get resolve pretty quickly. The integration is very easy to and the platform itslef is easy to use. Review collected by and hosted on G2.com.

What do you dislike about Feedonomics?

when you are handling multiple feeds and for multiple platforms it becomes little difficlt to manage the monitoring Review collected by and hosted on G2.com.

Jamie D.
JD
Jamie D.
Head of Ecom and Marketing
Mid-Market (51-1000 emp.)
"Easy managed product"
3.5/5
What do you like best about Feedonomics?

fully managed service with weekly calls to make it easy to use. Any tickets are responded to quickly and efficiently, also the platform itself is very easy to use Review collected by and hosted on G2.com.

What do you dislike about Feedonomics?

expansion into new channels and markets is reliant on the user Review collected by and hosted on G2.com.

Jacobo S.
JS
Jacobo S.
Digital Performance Marketing Teamhead
Mid-Market (51-1000 emp.)
"Fast, and great"
5/5
What do you like best about Feedonomics?

24 HRS ATTENTION and quick follow up for every issues. Ease of use and implementatiom. the frequency of use is regular and ease of integration Review collected by and hosted on G2.com.

What do you dislike about Feedonomics?

nothing i mean is a very great platform and offer amazing service and attention Review collected by and hosted on G2.com.

Response from Feedonomics Team of Feedonomics

Thank you for your kind words. We're happy to have you as a customer and appreciate your feedback. Our team is dedicated to providing excellent service 24/7 and we're glad that our platform benefits you in all aspects of your paid media feeds. Thank you for supporting us and we hope to continue delivering value to you for years to come.

If anything comes up or we can help with anything, please contact us at hello@feedonomics.com or your dedicated client engagement manager.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Feedo for ecommerce"
4.5/5
What do you like best about Feedonomics?

Feedo is a resonably reliable feed management solution. I haven't had any major problems with it. Review collected by and hosted on G2.com.

What do you dislike about Feedonomics?

When I submit a ticket, my comments in the text box will sometimes be deleted for no reason when I submit it, and I have follow up with details in an email. Review collected by and hosted on G2.com.

Verified User in Publishing
UP
Verified User in Publishing
Mid-Market (51-1000 emp.)
"So many possibilities so little time"
5/5
What do you like best about Feedonomics?

On Feedonomics I get to use the service to set up implementations among many other searches to assist our clients on a daily basis. It has become so easy to work with Feedonomics and their customer service is amazing getting back within a day. Review collected by and hosted on G2.com.

What do you dislike about Feedonomics?

Not a whole lot that I dislike they are easy to use and quick to respond. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Doubled my sales in one month"
5/5
What do you like best about Feedonomics?

Feedonomics doubled my sales in one month simply by improving our product listings and visibility in google. Their team is extremely friendly and very attentive. Any issue ever presented has been solved expediently. We have regular communication with our team, and they handle all the heavy lifting. Integrating with Feedonomics was a simple enough processes and their team held our hand and insured we received the best results. Review collected by and hosted on G2.com.

What do you dislike about Feedonomics?

Their dashboard is more complicated to use without assistance. With their customer service this hasnt been an issue however. I really have nothing bad to say about Feedonomics. Review collected by and hosted on G2.com.

TM
Tori M.
Manager, Affiliate Marketing
Mid-Market (51-1000 emp.)
"Feedonomics via Agency"
4/5
What do you like best about Feedonomics?

very attentive and responsive to queries. Review collected by and hosted on G2.com.

What do you dislike about Feedonomics?

can sometimes feel overcomplicated than it needs to be Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"True Experts in Feed Based Marketing"
4/5
What do you like best about Feedonomics?

Feedonomics takes the guess work out of managing and updating your Feeds for Google Pmax, Facebook, or whatever other feed sources are needed. They are real experts at curating and managing the feed. You get great customer service and the reps are responsive and knowledgeble. Review collected by and hosted on G2.com.

What do you dislike about Feedonomics?

The only thing I would knock on Feedonomics is the cost. It is not cheap, if you do not have significant spend on feed based ads, then look elsewhere. If you invest heavily in feed based ads this is a great feed management solution. Review collected by and hosted on G2.com.

KH
Katrina H.
Small-Business (50 or fewer emp.)
"Phenomenal Support Team"
5/5
What do you like best about Feedonomics?

The onboarding team was quick to integrate our store with the feedonomics feeds for Google and Amazon. The customer support team is very knowledgable most helpful in updating our feeds and addressing any errors. It's easy to create a support ticket and let the team handle all the updates to our product data and feeds. I tend to create support tickets several times a week for updating product data and availability. We have a small staff, so having Feedonomics as part of our team helps us function smoother and feel like we are in good hands with both small and large tasks so we can focus on improving our business. Overall, I think our site has less errors and is functioning better and getting more traffic. Review collected by and hosted on G2.com.

What do you dislike about Feedonomics?

Some might think taking the time to create the ticket is time consuming, but not when you count the time that goes into gathering all the data and pushing the feed and going back to check that there are no errors. The only downside might be needing to have patience while someone works on the ticket instead of immediately handling the task yourself, but our tickets marked URGENT are typically handled in a timely manner. There are a number features listed in the Feedonomics portal that I'm not familiar with but when I'm unsure of which to choose, I submit a general inquiry, which has never caused any issues. Some improvement may be to just list more info on each option for what type of support is needed. Review collected by and hosted on G2.com.

ShamsAlamAli M.
SM
ShamsAlamAli M.
Director ERP Development
Enterprise (> 1000 emp.)
"Review from MattressFIrm engagement"
4/5
What do you like best about Feedonomics?

Product and prices feeds we like most, it is very fast to get the desired results. Easy to apply fitering. Review collected by and hosted on G2.com.

What do you dislike about Feedonomics?

Need to perform Reindexing whenever feed is not returning latest updated data. Review collected by and hosted on G2.com.