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It automatically hides spam and competitors from our ads and organic posts.
It also saves us more than 20 hours a week responding to comments and DMs. Translation features are really good, now one person can handle 12 different markets. Their sentiment analysis and finding customers that are more likely to buy is really impressive, we add 2k in the first week of using this tool.
Onboarding is really less than 5 minutes and we started using the tool, and it is really easy to use and integrate.
We are using it everyday. Review collected by and hosted on G2.com.
Occasionally I like to double-check auto-replies to make sure they match our brand tone, but that’s more about peace of mind than a real issue. Review collected by and hosted on G2.com.
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