---
title: FeedbackExpress Reviews
meta_title: 'FeedbackExpress Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 10 reviews by the users' company size, role or industry to
  find out how FeedbackExpress works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 10
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---


# FeedbackExpress Reviews
**Vendor:** FeedbackExpress  
**Category:** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 10
## About FeedbackExpress
FeedbackExpress is a powerful, cloud-based software solution that helps Amazon sellers automate and manage their feedback communication with buyers.




## FeedbackExpress Reviews
  ### 1. Automated Review Requests

**Rating:** 2.5/5.0 stars

**Reviewed by:** Chris B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 01, 2018

**What do you like best about FeedbackExpress?**

The bad feedback alerts instantly by SMS

**What do you dislike about FeedbackExpress?**

The fact that more than half of emails sent bounce back :(

**What problems is FeedbackExpress solving and how is that benefiting you?**

More reviews


## FeedbackExpress Discussions
  - [What is FeedbackExpress used for?](https://www.g2.com/discussions/what-is-feedbackexpress-used-for)

- [View FeedbackExpress pricing details and edition comparison](https://www.g2.com/products/feedbackexpress/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-13+20%3A20%3A41+-0500&secure%5Bsession_id%5D=2546b57c-9b7f-43cd-89c9-fc171aa9d522&secure%5Btoken%5D=c9270fa442e23913e55fff77b742ff9ee933868e63bd925d269d02136d8a4b33&format=llm_user)

## FeedbackExpress Features
**Consumer Intelligence**
- Customer Feedback
- Competitive Intelligence
- Sentiment Analysis
- Competitive Analysis

**Reporting**
- Revenue Reporting
- Corporate Reporting
- Dashboard

**Media Monitoring**
- Social Networks Monitoring
- Social Media Management
- Digital Media Monitoring
- Review Monitoring
- Brand Management
- Template Management
- SEO Management
- Response Management
- Customer Experience Management
- Negative Feedback Management
- Keyword Tracking

**In-House Management**
- Employee Performance
- Team Workflow

**Generative AI**
- AI Text Generation
- Generative AI

**Agentic AI - Online Reputation Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- AI/Machine Learning
- CRM Integration
- Third-Party Integrations
- Social Media Integration

**Additional Functionality**
- White Label
- Hashtag Tracking
- Review Sharing
- Reporting/Analytics
- Predictive Analytics
- Customer Advocacy
- Automated Responses
- Multi-Channel Distribution
- AI Copilot
- Employee Advocacy
- Widgets
- Search/Filter
- Scoring
- API
- Customizable Reports
- Alerts/Notifications
- Customizable Fields
- Review Request
- Engagement Tracking

## Top FeedbackExpress Alternatives
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  - [Reputation](https://www.g2.com/products/reputation/reviews) - 4.5/5.0 (2,405 reviews)
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