# Feedback Rivers Reviews
**Vendor:** Feedback Rivers  
**Category:** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)
## About Feedback Rivers
Make customer feedback visible and actionable. Combine all your feedback sources into a system of record. Get closer to your customers and build the habit of listening to them. Analyze and act on feedback to improve your product and customer experience.






- [View Feedback Rivers pricing details and edition comparison](https://www.g2.com/products/feedback-rivers/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+03%3A56%3A45+-0500&secure%5Bsession_id%5D=deaf0725-0e5b-47b1-a936-7d029bad7985&secure%5Btoken%5D=a1e43d8ef35e47b42eb201746d4f8cf921ed28ae79030ccf7256d67ce5fe0425&format=llm_user)

## Feedback Rivers Features
**Feedback Management**
- Tagging
- Segmentation
- Custom Reports and Dashboards

**Feedback Analysis**
- Thematic Analysis
- Sentiment Analysis
- NPS/CSAT Scoring

**Feedback Sources**
- Online Reviews
- Surveys
- Social Media
- Customer Service Channels

**Generative AI**
- AI Text Generation
- AI Text Summarization

## Top Feedback Rivers Alternatives
  - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,174 reviews)
  - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (3,995 reviews)
  - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,927 reviews)

