Maria H.
MH
Maria H.
Team Specialist
Mid-Market (51-1000 emp.)
"Perfect to receive answers while browsing the web."
3.5/5
What do you like best about Feedback Lite?

Feedback Lite is a service that we configure to our website with the purpose of adding it as an extension, which allows visitors to offer our site a small survey where users interactively respond and this tide we get new ideas to improve our page and in turn the companies, very happy because it has worked very well and it is not a software to download just install the extension and will begin to work with the previously created surveys and automatically, ends his work giving an analytical where are the Answers for problems. Review collected by and hosted on G2.com.

What do you dislike about Feedback Lite?

We have no problem with the support, however we believe that you can add new templates and in this way a new and updated air. Review collected by and hosted on G2.com.

Karla R.
KR
Karla R.
Sr Director, Business Solutions and Platforms
Enterprise (> 1000 emp.)
"Feedback Lite is the most innovative and reliable tool for conducting survey."
4.5/5
What do you like best about Feedback Lite?

Feedback Lite offers the great ability to use logic to create more sophisticated surveys based on user answers to questions and survey poles. The most important feature is that it is the best tool to backup data collected over time in order to examine trends over time. Additionally, Feedback Lite also offers the different type of accessibility, choosing which types of questions to use for particular queries. This capability allows us to search easily past surveys and easily duplicate them for easy re-purposing and reuse. This tool also allows us to be consistent across different events and also making the pore data collection with very least time. Furthermore, it has the ability to funnel people into different questions depending on their answers can help a lot when we want to find our granular information. Review collected by and hosted on G2.com.

What do you dislike about Feedback Lite?

There are things which I don't like in Feedback Lite is its price because when we compared to other survey sites the price is very high and there is a free trial for the survey, that it is not so productive and accurate as compared to the different platforms. Another thing that annoys me is that I can’t alter the responses after it has been submitted. It is not always the easiest to simply digest and share out the results with the management team. This reporting feature could be improved. Its current functionality doesn't allow us to visualize and slice and dice data in the way that we expect from other analytics tools. Review collected by and hosted on G2.com.

Simisara J.
SJ
Simisara J.
Senior Business Analyst
Mid-Market (51-1000 emp.)
"Best bargain for small to medium companies looking to get valuable customer feedbacks"
4/5
What do you like best about Feedback Lite?

Analytics tools and user friendly dashboard Review collected by and hosted on G2.com.

What do you dislike about Feedback Lite?

It would be great if there is more integration options available to integrate this tool with other CRM tools like Salesforce or Zoho Review collected by and hosted on G2.com.

Lorenzo P.
LP
Lorenzo P.
Gerente de área de ventas
Mid-Market (51-1000 emp.)
"Efficient data acquisition"
4.5/5
What do you like best about Feedback Lite?

The innovative design of this tool allows conducting various surveys to focus on our customers and obtain the most specific responses about the status and preferences of our customers in the market. Review collected by and hosted on G2.com.

What do you dislike about Feedback Lite?

Only a few surveys have presented accept your mistakes in which responses cannot be marked or the information is not saved correctly, it can be an inconvenience on certain occasions if it occurs recurrently. Review collected by and hosted on G2.com.

Hendrick A.
HA
Hendrick A.
Manager of Sales
Mid-Market (51-1000 emp.)
"Lightweight application with powerful internal communication"
4.5/5
What do you like best about Feedback Lite?

My favorite feature of this software is the instant messaging, and here it has considerably improved all the response times of the employees and has allowed for the optimization of the time in which many things are done in the company due to good communication. Review collected by and hosted on G2.com.

What do you dislike about Feedback Lite?

It has very few errors, but one of them, which can be annoying, is that sometimes multimedia content can be complicated to send and tends to take longer than necessary. Review collected by and hosted on G2.com.

Jose Manuel M.
JM
Jose Manuel M.
Thanks to Feedback lite we can get to know the opinions of customers...
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Thanks to Feedback lite we can get to know the opinions of customers.."
5/5
What do you like best about Feedback Lite?

I have handled feedback lite for more than 1 year and there are amazing things that I like about this great tool designed for the creation of surveys. One of the things that attracts me a lot and that I use every day to keep everything in order is the creation of reports. and the customization. In addition, its interface is very friendly and totally subtle at the time of installation I like it because it is a tool on the web, perfect for small, medium and large companies looking for a high quality feedback tool from customers at an affordable price and the best everything is that it brings a very beneficial free version. It has a very good comments management, communications panel and many more..This application allows me to solve family or work problems in a satisfactory way and in a record time thanks to its practicality. I recommend it totally Review collected by and hosted on G2.com.

What do you dislike about Feedback Lite?

It definitely needs a lot of updates. There are many problems that require attention, so it needs improvements in terms of design, errors, and should be updated periodically.. Review collected by and hosted on G2.com.

Critobal O.
CO
Critobal O.
Management tool with good features.
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Feedback lite helps me improve our company website by analyzing feedbacks from customers."
5/5
What do you like best about Feedback Lite?

Feedback lite is an online application that allows the creation of surveys and customer comments, it also offers offers comments widgets optimized for mobile devices I can not ignore that feedback lite has a great interface and the best thing is that it is very light at the time of installing my computer. Another of the qualities that I like a lot and are fully functional is the ability it has for the acreacion of reports and personalization. these are just some of the features with which you have the application that for me are very good 1 gives us results in real time 2 personalized colors 3 reports ava.First, its orientation function is much better than several of its competitors. It allows you to address users according to the IP address, the device and several other variables.

Starting with Feedback Lite is quite easy and cheap. It comes with a free trial version. Review collected by and hosted on G2.com.

What do you dislike about Feedback Lite?

The only thing that I do not like about the application is that it does not have the function of transmitting live. It would be one of the best functions and aria of the work much faci.. Review collected by and hosted on G2.com.

TS
Tushar S.
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"BEST CUSTOMER FEEDBACK TOOL EVER"
5/5
What do you like best about Feedback Lite?

1. It is easy to setup and use.

2.you can track easily customer feedback and will improve your business.

3.it is available on photo and it take less space

4.it is fast and secure. Review collected by and hosted on G2.com.

What do you dislike about Feedback Lite?

1.It is little bit costly 17$ per month.

2.sometimes it lower the quality of photo this is irrelevant. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Feedback Lite Review"
3.5/5
What do you like best about Feedback Lite?

Feedback Lite is a great way for us to get feedback from our customers Review collected by and hosted on G2.com.

What do you dislike about Feedback Lite?

Can get a little expensive if you are planning to run multiple campaigns Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Feedback Lite Review"
3.5/5
What do you like best about Feedback Lite?

The platform offers a great amount of customisation to the surveys and is super easy to use Review collected by and hosted on G2.com.

What do you dislike about Feedback Lite?

There are some issues with the website itself sometimes, it can get glitchy or certain buttons won't work so I think maybe they need to take it to the developers Review collected by and hosted on G2.com.