--- title: Feedback Lite Reviews meta_title: 'Feedback Lite Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 44 reviews by the users' company size, role or industry to find out how Feedback Lite works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 44 scale: '5' date_modified: '2026-08-13' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Feedback Lite Reviews **Vendor:** Feedback Lite **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.1/5.0 **Total Reviews:** 44 ## About Feedback Lite Feedback Lite is a fully customizable survey tool for website owners. With Feedback Lite you can add a simple to use feedback tab to your website and begin to survey your website visitors using an array of flexible feedback forms designed to help you and your business learn more about what your customers’ are really thinking. Feedback Lite is an incredibly easy to use customer feedback solution for businesses that are looking to gather survey responses from a web-based audience using a quality service at an affordable price. Whether your a small startup or a large enterprise, Feedback Lite can be used to engage with your customers and help streamline your business operations through simple reporting and analysis of your feedback campaigns. ## Feedback Lite Pros & Cons **What users like:** - Users appreciate the **ease of use** of Feedback Lite, finding it quick and convenient for feedback requests. (5 reviews) - Users rave about the **quick setup** of Feedback Lite, allowing immediate feedback collection with no account requirements. (4 reviews) - Users value the **quick and hassle-free setup** of Feedback Lite, allowing immediate feedback collection without account creation. (4 reviews) - Users appreciate the **instant accessibility** of Feedback Lite, allowing quick feedback requests without setup hassles. (4 reviews) - Users appreciate the **simple yet effective interface** of Feedback Lite, which enhances the overall experience and usability. (3 reviews) - Users find the **effortless setup** of Feedback Lite ideal for quickly starting to collect valuable feedback. (2 reviews) - Accessibility (1 reviews) - Customer Support (1 reviews) - Customizability (1 reviews) - Customization (1 reviews) **What users dislike:** - Users note that **customer support responsiveness and quality are lacking** , particularly during urgent situations requiring assistance. (2 reviews) - Users find the **survey issues** tedious due to lack of context options and inefficient response management. (2 reviews) - Limited Customization (1 reviews) - Users dislike the **limited data analysis** capability, lacking trend tracking across multiple customer touchpoints for insights. (1 reviews) - Users find the **process time-consuming** due to tedious copy-pasting and lack of respondent details integration. (1 reviews) ## Feedback Lite Reviews ### 1. Efficient Feedback Collection, Needs Better Filtering **Rating:** 3.5/5.0 stars **Reviewed by:** Stanislav B. | CX Strategy Coordinator, Consumer Electronics, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Feedback Lite?** I highly value Feedback Lite’s streamlined, lightweight architecture, which is purpose-built for fast micro-feedback capture and aligns flawlessly with the daily CX management workflows at Pulse Gadget Solutions, our US-based small consumer electronics enterprise. Its ultra-intuitive rapid survey builder is one of my most-used features; I can finish drafting concise 3–5 question satisfaction polls focused on portable chargers, wireless earbuds and smart device after-sales experiences within just a few minutes. This agility drastically cuts down tedious configuration work during busy new-product launch cycles, when I need to roll out post-purchase feedback collection immediately after customers complete device activation. I also greatly benefit from its flexible dual deployment capability supporting embedded website pop-ups and independent shareable survey links. For customers finishing gadget registration on our official portal, I embed Feedback Lite pop-up widgets to trigger instant on-site feedback about pairing ease and product build quality. Meanwhile, I copy standalone survey links to insert into post-repair follow-up emails sent to users who’ve gone through warranty servicing for faulty electronics. Having both distribution channels consolidated in one platform lets me consistently gather user experience data across online portal and after-service email touchpoints without switching between separate tools. On top of that, its clean centralized results dashboard brings substantial efficiency to my monthly CX analysis. All submitted customer feedback auto-organizes by survey title and submission date. When compiling reports highlighting recurring pain points like unstable Bluetooth connection or slow repair turnaround, I can quickly locate clustered negative comments instead of spending hours manually sorting scattered customer input from emails and support tickets. These practical features make Feedback Lite a core staple for tracking end-user sentiment and guiding our electronics product and service optimization decisions. **What do you dislike about Feedback Lite?** Its built-in filtering and data segmentation tools are fairly basic. When I need to isolate feedback from specific user groups—such as only buyers who purchased portable speakers within the past 90 days or customers who went through warranty repair service—I cannot filter results by purchase date, product model or service type directly on the dashboard. I’m forced to download full datasets and sort information manually in spreadsheets to separate targeted feedback for product improvement reports. Advanced custom filtering tags tied to product categories would drastically cut down this sorting workload during quarterly CX reviews. **What problems is Feedback Lite solving and how is that benefiting you?** Feedback Lite boosts response rates with its concise surveys, centralizes feedback data, and simplifies survey creation, saving me hours and streamlining customer experience tasks. ### 2. Effortless Compliance, Quick Setup, Needs Trend Tracking **Rating:** 3.5/5.0 stars **Reviewed by:** Nancy Lhdgd M. **Reviewed Date:** February 01, 2026 **What do you like best about Feedback Lite?** I appreciate that Feedback Lite has GDPR/PDPA compliance built into every workflow, eliminating the need for manual compliance work for our teams across the US, EU, and APAC regions. This feature is essential for our globally regulated operation and provides peace of mind by removing the risk of costly privacy violations. The compliance is enforced at the infrastructure level, storing feedback data appropriately within the region it was collected, without cross-region transfer. The system's auto-embedded region-optimized consent mechanisms and data minimization principle make it easy for us to focus on collecting meaningful feedback without worrying about compliance issues. Also, the initial setup of Feedback Lite was exceptionally fast and frictionless, which I found very impressive. **What do you dislike about Feedback Lite?** I don't like that there's no cross-touchpoint feedback trend tracking. The tool can’t track feedback trends across multiple customer touchpoints, like a prospect’s feedback on a US-led Pexip demo to an EU Hapony event and then to APAC onboarding. We have no visibility into how customer sentiment evolves throughout the global buyer journey, only isolated feedback from individual interactions. **What problems is Feedback Lite solving and how is that benefiting you?** Feedback Lite eliminates slow, siloed customer insights and compliance risks, providing a unified view across EU/APAC/US with built-in GDPR/PDPA compliance. It reduces legal overhead and prevents costly violations while enhancing customer trust globally. ### 3. Flexible, Easy-to-Use Feedback Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Pravin K. | Fresher, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2026 **What do you like best about Feedback Lite?** I find Feedback Lite to be a simple but effective customer feedback survey tool with a smooth experience. I like that it offers lots of features and customizations, making it flexible and easy to use. The abundance of templates is really helpful, and it is highly affordable, which adds to its appeal. Setting it up initially was very easy, which is a big plus for me. **What do you dislike about Feedback Lite?** There not anything to dislike **What problems is Feedback Lite solving and how is that benefiting you?** Feedback Lite is highly affordable, flexible, and customizable, making it easy to use for taking customer feedback. ### 4. Flexible, Mobile-Friendly Feedback Lite with Unlimited Responses & Google Analytics Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Feedback Lite?** Feedback Lite is flexible and mobile-compliant, offering unlimited customer feedback responses and support for multiple campaigns templates. It enables detailed respondent data such as emails and integrates with Google analytics for deeper insights. **What do you dislike about Feedback Lite?** Limited customization options, poor customer support responsiveness and responsiveness and restricted data analysis capabilities. **What problems is Feedback Lite solving and how is that benefiting you?** They are trying to solve poor customer support. ### 5. it is good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Feedback Lite?** feedback lite to the key of your track with the preset scale, selects whichever notes you want and use it as MIDI. effect that can be played like a instruments. choose your tone like a flexible feedback with a twist. **What do you dislike about Feedback Lite?** user desire more advance features in it . it is little bit expensive . **What problems is Feedback Lite solving and how is that benefiting you?** feedback lite having some challenges related to feedback collection, analysis ans decision making, enhanced customer engagements, informed - decision making , improved customer service, customer insight and collaboration. ### 6. Makes your own short survey **Rating:** 3.5/5.0 stars **Reviewed by:** Rahul J. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2023 **What do you like best about Feedback Lite?** It's very convenient platform for creating your own survey that too with lite version in just few clicks. Very easy to use and even though it's lite but have almost all features **What do you dislike about Feedback Lite?** Not compatible if you are looking to prepare questionnaire or some long survey. Also have less transition and feature compared to other apllication. Application could much more easy to use **What problems is Feedback Lite solving and how is that benefiting you?** It helped us in making survey or polling system which help us to understand people behaviour by answering our question. ### 7. Feedback solution for business **Rating:** 4.0/5.0 stars **Reviewed by:** Muhammad M. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2023 **What do you like best about Feedback Lite?** Feedback lite provides services accessing public engagement with our business surveys made easy. On-time assessment work outcome progress benefits and downfalls. **What do you dislike about Feedback Lite?** feedbacks quick assessments sometimes mislead as early judggements. **What problems is Feedback Lite solving and how is that benefiting you?** Providing customers ease by easy surveillance assessments, public engagements, and profit and loss predictions made easy. Providing enough time to customers for future planning ### 8. Web Page feedback? - Feedback Lite is here!! **Rating:** 4.0/5.0 stars **Reviewed by:** Shubham A. | Tax Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Feedback Lite?** The best thing about this is as it can be used as an extension where it gives an option to collect feedback on web pages frok visitors which eliminates additional efforts of circulating a separate survey to get feedback. **What do you dislike about Feedback Lite?** There are few things which i do not like: 1. You can't edit your responses after submitting it. 2. Periods updates are required as developers are charging high price for it. 3. Regular addition of new templates are needed. **What problems is Feedback Lite solving and how is that benefiting you?** We're using this to get feedback by setting up surveys as per our requirement which helps us in understanding client's need without making any additional efforts. ### 9. A great platform designed with innovation at heart ! **Rating:** 3.5/5.0 stars **Reviewed by:** Arvind D. | Advisor_Enterprise Learning & Talent Development, Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Feedback Lite?** it customisable features along with the power of analytics it provides. Easy to use and integrate with other legacy applications **What do you dislike about Feedback Lite?** Pricing is surely a bit on the higher side. Especially for analytics features can be at times very overwhelming. Use those options/ features after due consideration of what you want from them. Sometimes too many options can make end users spoilt for choice and confused too. **What problems is Feedback Lite solving and how is that benefiting you?** Helped us to have a functionality to get real and live feedback without much development at our end, resulting in saving of time and effort while achieving our aim of bringing refinements in our offerings. ### 10. ESDS **Rating:** 4.0/5.0 stars **Reviewed by:** Virendra D. | IT EXECUTIVE, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2021 **What do you like best about Feedback Lite?** “ We have been ESDS since 2019 and have adopted Cloud Hosting Services at DC and DR services. During this period we have received proactive support for Mr Tushar Kamod, Miss Sayli Patil, Mr Mahesh Andhale and ESDS team . We feel that ESDS is best Cloud Hosting serives provider and also Our team is tatally satisfied for the Service.” **What do you dislike about Feedback Lite?** Nothing IS THERE TO FIND ANYTHING DISLIKE **What problems is Feedback Lite solving and how is that benefiting you?** NICE ### 11. The perfect way to get the feedback off web pages **Rating:** 3.5/5.0 stars **Reviewed by:** Rishabh T. | Senior Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2020 **What do you like best about Feedback Lite?** Customisable forms and the analytics tool available are worth their weight in gold. It's very easy to use with ample amount of tools, analytics and customisation on offer. It's very easy to integrate to any existing website. **What do you dislike about Feedback Lite?** The available options can sometimes be overwhelming. Same is the case with analytics available in the results. **Recommendations to others considering Feedback Lite:** The ease of use and easy adaptability with high level of form customisation available is something which is unparalleled in other available competing products. Use this and you will rejoice the ease with which it gets integrated in any existing website. **What problems is Feedback Lite solving and how is that benefiting you?** It's very easy to use and the integration is a breeze. We are able to get the required feedback from the customers without a long downtime. We saved quite a bit on developing our own feedback portion of our website from scratch. It was easy and a breeze to integrate this solution in our website. ### 12. A good way to provide feedback from consumers for enhancing business quality and customers. **Rating:** 4.0/5.0 stars **Reviewed by:** Angela B. | Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2020 **What do you like best about Feedback Lite?** You can create your own widgets and custom surveys for feedback. **What do you dislike about Feedback Lite?** There are no Integration Services Available. There are not many templates to choose from. You cannot add back deleted messages. **Recommendations to others considering Feedback Lite:** Give it a try! It is user friendly and not completed! **What problems is Feedback Lite solving and how is that benefiting you?** This is a simple and easy to use program! I have been able to gain feedback with customizable surveys and use easy templates that are provided. I have recommended this to many companies and would recommended to companies which can afford to use. The price can be a bit much, but if you are big company, I highly recommend. ### 13. Perfect to receive answers while browsing the web. **Rating:** 3.5/5.0 stars **Reviewed by:** Maria H. | Team Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2019 **What do you like best about Feedback Lite?** Feedback Lite is a service that we configure to our website with the purpose of adding it as an extension, which allows visitors to offer our site a small survey where users interactively respond and this tide we get new ideas to improve our page and in turn the companies, very happy because it has worked very well and it is not a software to download just install the extension and will begin to work with the previously created surveys and automatically, ends his work giving an analytical where are the Answers for problems. **What do you dislike about Feedback Lite?** We have no problem with the support, however we believe that you can add new templates and in this way a new and updated air. **Recommendations to others considering Feedback Lite:** We recommend all users to be a very broad software with different characteristics than other survey software because this is not a software, everything is done from the panel and the web to be able to create surveys and distribute automatically while browsing with the purpose To take ideas and solve problems, it is a good system and I recommend it. **What problems is Feedback Lite solving and how is that benefiting you?** It does NOT make it easy for it to work on the web and conduct surveys of all users, whether buyers, visitors or simply traffic and reading, it can be remarkable, as this service works because we receive analytics every day and have favorable results.  Feedback Lite easily configures a direct extinction to the website and that's it. ### 14. Best bargain for small to medium companies looking to get valuable customer feedbacks **Rating:** 4.0/5.0 stars **Reviewed by:** Simisara J. | Senior Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2020 **What do you like best about Feedback Lite?** Analytics tools and user friendly dashboard **What do you dislike about Feedback Lite?** It would be great if there is more integration options available to integrate this tool with other CRM tools like Salesforce or Zoho **Recommendations to others considering Feedback Lite:** Use the tool where the need for customization of the forms is on a lower scale **What problems is Feedback Lite solving and how is that benefiting you?** Collect customer data regarding products used and its pros and cons Customer complaint forms Helps to track customer demographics and segment ### 15. Feedback Lite Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2019 **What do you like best about Feedback Lite?** Feedback Lite is a great way for us to get feedback from our customers **What do you dislike about Feedback Lite?** Can get a little expensive if you are planning to run multiple campaigns **Recommendations to others considering Feedback Lite:** If your business is struggling and you want to get your customers involved, this platform is a great way to start **What problems is Feedback Lite solving and how is that benefiting you?** To acquire constructive feedback from our customers in order to improve our business ### 16. Feedback Lite Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2019 **What do you like best about Feedback Lite?** The platform offers a great amount of customisation to the surveys and is super easy to use **What do you dislike about Feedback Lite?** There are some issues with the website itself sometimes, it can get glitchy or certain buttons won't work so I think maybe they need to take it to the developers **Recommendations to others considering Feedback Lite:** All in all, it's a good platform and I would recommend at least to try for yourself **What problems is Feedback Lite solving and how is that benefiting you?** To build fully customizable surveys that we can then be used to acquire feedback ### 17. Feedback Lite Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2019 **What do you like best about Feedback Lite?** The platform itself is very easy to use and is not laggy like some other platforms. **What do you dislike about Feedback Lite?** Would be nice to have a "faster" response from the support team in regards to queries raised **Recommendations to others considering Feedback Lite:** Overall it's a decent platform, they offer a 14-day trial to get you started and familiarize yourself with the platform **What problems is Feedback Lite solving and how is that benefiting you?** To acquire feedback from our customers and then action based on it ### 18. Good platform for conducting survey and customer feedback **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2019 **What do you like best about Feedback Lite?** It provide detailed response for each feedback response submitted **What do you dislike about Feedback Lite?** Free monthly respons is very limited The starter pack is little expensive **Recommendations to others considering Feedback Lite:** It is a good application for conducting surveys and feedback response **What problems is Feedback Lite solving and how is that benefiting you?** It helps me in collecting feedback of my clients ### 19. It's quite easy to get quality feedback with the help of Feedback Lite in 2016 **Rating:** 4.0/5.0 stars **Reviewed by:** Nouman M. | Web Manager, Writing and Editing, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2016 **What do you like best about Feedback Lite?** It always been an problem for me to generate quality feedback on website which can help customer support and quality in producing more productive and quality products. I solved and catered this problem with the help of Feedback Lite in 2016. It's the great tool with many positive perks and few negative perks in its portfolio. It provides me with the opportunity to generate customized and specialized feedback for my won website with the ability to write questions that can help me in getting productive feedback from customers in the form of small survey. I can also distribute my feedback into positive and negative feedback which can be sent to customer support team of the website to contact the customers and address their concerns or greet them on positive feedback. Feedback is always been regarded as the fundamental feature of any business which is essential for business growth and development. Feedback Lite is the great way to accumulate and escalate the feedback being generated from quality customers in extremely easy way which wasn't easy without getting subscription from Feedback Lite **What do you dislike about Feedback Lite?** Yes, There're few negative perks which should be eradicated in order to make Feedback as more productive, quality and useful tool for its customers. Widgets must come with more innovative and productive interface and chat channel between the business and their customers must be established. **Recommendations to others considering Feedback Lite:** you must consider this product as the comprehensive tool to generate and install customized feedback on the home page of your website if you want to get quality feedback from your customers that can help you in generating more business and revenue in 2016. **What problems is Feedback Lite solving and how is that benefiting you?** We're solving many important and much needed business problems including generation of quality feedback, analysis of feedback, customized feedback and ability to pitch the existing and potential customers with the help of Feedback Lite customized and configured campaigns ## Feedback Lite Discussions - [What is Feedback Lite used for?](https://www.g2.com/discussions/what-is-feedback-lite-used-for) - 1 comment, 1 upvote - [now what i do?](https://www.g2.com/discussions/now-what-i-do) - 1 comment, 1 upvote - [Is there a limit on number of questions which can be added to a specific form page?](https://www.g2.com/discussions/34105-is-there-a-limit-on-number-of-questions-which-can-be-added-to-a-specific-form-page) - 1 comment, 1 upvote - [View Feedback Lite pricing details and edition comparison](https://www.g2.com/products/feedback-lite/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+01%3A05%3A47+-0500&secure%5Bsession_id%5D=3bc63fb7-49a3-47a8-bd87-0e2de6c47ba2&secure%5Btoken%5D=1287611de27d1cc50f58e041b090d4bee3d17065086679d50608e59e05fde92c&format=llm_user) ## Feedback Lite Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization ## Top Feedback Lite Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,553 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 4.6/5.0 (45,658 reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - 4.1/5.0 (7,240 reviews)