Verified User in Automotive
UA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Conveniently automated "
5/5
What do you like best about FedEx Ship Manager?

I have found this shipment management solution as the most convenient, popular and cost effective for our business. I do like best the pick up scheduling, that tracking feature and the integration of this software to our inventory and sales system. Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

I would like to see more competitive rates for companies like mine, where high volumes are daily managed. Review collected by and hosted on G2.com.

Matt R.
MR
Matt R.
Manager of Marketing and Technology
Small-Business (50 or fewer emp.)
"Fedex Ship Manager Has Helped us"
4.5/5
What do you like best about FedEx Ship Manager?

For us, it is the ability to keep track of our sent packages for tradeshows. We had issues in the past when it came to tracking our boxes using just our Fedex receipts. This keeps all shipments organized into one view! Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

At the moment, nothing as it is new to us Review collected by and hosted on G2.com.

AN
Anna N.
Small-Business (50 or fewer emp.)
"Easy to Useavai"
4.5/5
What do you like best about FedEx Ship Manager?

I like that the program is easy to use. I like that it has options not normally available to customers if you have multiple packages, large packages, or items that need attention. Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

Sometimes the rates are a little high, but there's nothing I dislike about the software. Review collected by and hosted on G2.com.

Helen J.
HJ
Helen J.
Manager
Design
Small-Business (50 or fewer emp.)
"Tracking with Ease"
4.5/5
What do you like best about FedEx Ship Manager?

Updates & keeps tracknof all outgoing and incoming packages. You can set up alerts/notifications. Super quick & easy all on one dashboard Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

Do not have any complaints other than sometimes the condition of packages some customers received. Review collected by and hosted on G2.com.

Verified User in Warehousing
AW
Verified User in Warehousing
Small-Business (50 or fewer emp.)
"Easy to use"
4.5/5
What do you like best about FedEx Ship Manager?

I really like their customer service reps, the representative who helps around our business area really nice and whenever we have a problem with the app he stops by our business and helps us to solve the problem Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

I don't know why, but whenever after i make the label it takes seconds (about 15seconds) to print the label. Also if you needs to ship something with express, you have to scheduled pick up separate than ground service, the trucks are different, Review collected by and hosted on G2.com.

Shawn G.
SG
Shawn G.
Lt/Cmnd Administrative Officer
Small-Business (50 or fewer emp.)
"This makes delivery easy and simple with communication"
4/5
What do you like best about FedEx Ship Manager?

That you can specify where your package is left and that you get a notification that it is going to be delivered and when it is delivered. Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

sometimes the drivers do not read the instructions on where to leave the package. Review collected by and hosted on G2.com.

Sarah L.
SL
Sarah L.
Planogram and Shelf Analyst Specialist
Mid-Market (51-1000 emp.)
"User friendly and reliable"
3/5
What do you like best about FedEx Ship Manager?

Information was easily integrated from our internal ordering system to FedEx for simple label printing. Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

Overall, the software felt a little clunky and sometimes outdated. Review collected by and hosted on G2.com.

Ruta L.
RL
Ruta L.
Board Member
Mid-Market (51-1000 emp.)
"Makes Shipping Easier"
4.5/5
What do you like best about FedEx Ship Manager?

Much easier to monitor all the shipments leaving and coming. Allows for better cost management with real time information. Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

Sometimes it's tedious to enter all info but saves time in the long run. Review collected by and hosted on G2.com.

Verified User in Furniture
AF
Verified User in Furniture
Small-Business (50 or fewer emp.)
"FedEx ship manager does its job. I can ship packages quickly in most cases"
3.5/5
What do you like best about FedEx Ship Manager?

I love the fact that its quick and easy for a simple package. Shipping can be tweaked and done quickly and proficiently. Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

I wish that the international shipping process was much easier. At this point I am skipping the FedEx options and just printing the paper documents because its so confusing. Review collected by and hosted on G2.com.

Verified User in Research
UR
Verified User in Research
Small-Business (50 or fewer emp.)
"Easy shipping management"
4/5
What do you like best about FedEx Ship Manager?

The best thing about the shipping manager is ability to see rates for various shipment types and destinations. This is helpful in knowing the price of the package to its location before sending it out or even deciding to send it via FedEx. Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

Signing in can sometimes be a hassle. Sometime not all shipping type options needed are available. Review collected by and hosted on G2.com.