[ Feature... Reviews ](https://www.g2.com/products/featurebase/reviews) [ Feature... Reviews ](https://www.g2.com/products/featurebase/reviews) # Featurebase Pricing Overview [Editedit](https://my.g2.com/featurebase/pricings) Free Trial ## Featurebase Pricing Key Insights Last updated on Apr 09, 2026 * * * Featurebase offers **4 pricing editions** , starting at **$0**. Featurebase pricing tiers are designed to support different usage levels and team sizes. Featurebase also offers a **free trial**. Compare the Featurebase pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Featurebase** for **custom pricing**. * * * FREE — $0 STARTER — $0 GROWTH — $0 BUSINESS — $0 Rated 4.7 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. FREE Free Ideal for indie hackers and small teams to get started with Featurebase. - All modules - feedback forum, roadmaps, changelogs, surveys, help center - Unlimited feedback & end-users - 1 feedback board - Status updates - Vote-on-behalf - 100 changelog emails per month - 50 help articles - 3 active surveys Show More STARTER Free Trial For small startups who need extra features and customizations. - Everything in FREE plan - 4 feedback boards - Embeddable widgets - Custom domains - Automatic user authentication - Sort feedback by user revenue - 5,000 changelog emails per month - 100 help articles - 1 active survey (NPS, CSAT, etc) - Integrations Show More GROWTH Free Trial For growing startups who need an on-brand experience & all major features. - Everything in STARTER - 8 feedback boards - Single Sign-On (SSO) - Email customizations - AI similar feedback suggestions - Changelog release segmentation - Multi-language changelogs - 20,000 changelog emails per month - 200 help articles - 10 active surveys Show More BUSINESS Free Trial Get the most out of your product team with access to advanced features. - Everything in GROWTH - Unlimited feedback boards - User segmentation for feedback - Advanced analytics - API access - Admin roles - 40,000 changelog emails per month - Unlimited help articles - Unlimited surveys Show More Four tools for the price of one. Get access to our Feedback, Changelog, Survey & Knowledge Base modules with a single subscription. Even if you only use one, it still costs less than elsewhere. 10-day free trial on all paid plans - no credit card required! Pricing information for Featurebase is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Featurebase must be conducted with the seller. Pricing information was last updated on November 04, 2024 Show More ## Top-Rated Alternatives [ ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(6,997) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") Fin 4.5/5(3,887) ](https://www.g2.com/products/fin/reviews) [ ![Tidio](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Tidio") Tidio 4.6/5(1,908) ](https://www.g2.com/products/tidio/reviews) [ View All Alternatives ](https://www.g2.com/products/featurebase/competitors/alternatives) ## Featurebase Alternatives Pricing The following is a quick overview of editions offered by other [User Research Repositories](https://www.g2.com/categories/user-research-repositories) | ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b4de3f87b12321882f19b7a93f94109c/zendesk-for-customer-service.png) [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ##### Support Only (Team) | $19.001 user per month billed annually | Integrated customer support - Email & social media - Web widget & mobile SDK - Pre-defined business rules - Essentials card - Interaction history | | ![Fin](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b34e5fb2190630dd5d5830f2b22fe140/fin.png) [Fin](https://www.g2.com/products/fin/reviews) ##### Fin with your current helpdesk | $0.991 Outcome | Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund – no questions asked. - Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more. - Set up in under an hour - Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more - Customizable tone and answer length - Takes action to update external systems - Transfers to agents directly in preferred Inbox [Show More](javascript:void(0);) | | ![Tidio](https://images.g2crowd.com/uploads/product/image/small_square/small_square_bfc6540ec12016f4e1bebfc7c9c1030e/tidio.png) [Tidio](https://www.g2.com/products/tidio/reviews) ##### Free | FreePer Month | For solo entrepreneurs. Free forever. No credit card requried. - 50 Handled Conversations - Live Chat - Help Desk - Social media integrations - 50 Lyro AI conversations (one-time) - 100 Flows visitors reached [Show More](javascript:void(0);) | Various alternatives pricing & plans Free Trial Pricing information for the above various Featurebase alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## Featurebase Pricing Reviews (2) ![Job J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Job J.") JJ Job J. Founder Small-Business (50 or fewer emp.) 6/6/2025 More Options - "Best Feedback & Support platform out there" 5/5 What do you like best about Featurebase? We’ve been using Featurebase for a while now and honestly, we love it. It’s one of those tools that just does what it’s supposed to do without making a fuss. Super quick to set up, super easy to use, and it looks great too. We had it running in minutes. The whole experience just feels smooth. No confusing settings, no endless setup steps. It fit right into our workflow like it had always been there. Also, the support is genuinely awesome. Anytime we had a question, we got a fast and helpful reply. Real answers from real people. That kind of support makes a big difference. We’re still on the free plan and it already covers what we need. But if we ever outgrow it, we’d upgrade without thinking twice. One of the best things recently was the new support update — we actually ended up canceling our Intercom subscription and saved 50 euros a month. That alone was worth it. These days, I’m using Featurebase pretty much every day. It’s become one of those tools I don’t even think about anymore — it just quietly helps us get things done. Totally recommend it if you want something simple, reliable, and stress-free. Review collected by and hosted on G2.com. What do you dislike about Featurebase? Literally nothing, the product is great! Review collected by and hosted on G2.com. What problems is Featurebase solving and how is that benefiting you? Featurebase helps us collect, manage, and act on user feedback in one place, without things getting messy or lost in emails and chats. Before, it was hard to keep track of what users actually wanted or needed. Now, everything’s organized, visible to the whole team, and easy to prioritize. It also gives our users a voice, which makes them feel more involved and heard. That’s been great for engagement and building trust. Plus, the new support features helped us streamline communication, so we could drop other tools and save money. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") UC Verified User in Consumer Services Small-Business (50 or fewer emp.) 10/30/2025 More Options - "Product Owner" 4/5 What do you like best about Featurebase? What I like about featurebase is that it is an all-in-one solution for support, roadmap, and ticketing for a SaaS. Review collected by and hosted on G2.com. What do you dislike about Featurebase? What I don't like is that there are still some bugs to fix, but nothing serious. Review collected by and hosted on G2.com. What problems is Featurebase solving and how is that benefiting you? I needed a tool to implement an effective ticketing system for support, and a tool that could help me create internal documentation for my users. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ##### Categories on G2 [ AI Agents For Business Operations ](https://www.g2.com/categories/ai-agents-for-business-operations)[ Survey ](https://www.g2.com/categories/survey)[ Live Chat ](https://www.g2.com/categories/live-chat) [ Knowledge Base ](https://www.g2.com/categories/knowledge-base-software)[ Customer Self-Service ](https://www.g2.com/categories/customer-self-service)[ Help Desk ](https://www.g2.com/categories/help-desk)[ Product Management ](https://www.g2.com/categories/product-management-software)[ Digital Customer Service Platforms ](https://www.g2.com/categories/digital-customer-service-platforms)[ Feedback Analytics ](https://www.g2.com/categories/feedback-analytics)[ Customer Service Automation ](https://www.g2.com/categories/customer-service-automation)[ Shared Inbox ](https://www.g2.com/categories/shared-inbox)[ Strategy and Innovation Roadmapping Tools ](https://www.g2.com/categories/strategy-and-innovation-roadmapping-tools)[ Feature Management ](https://www.g2.com/categories/feature-management)[ User Research Repositories ](https://www.g2.com/categories/user-research-repositories) Show More ##### Explore More [ Which solution supports multi-language presentations? ](https://www.g2.com/discussions/which-solution-supports-multi-language-presentations)[ Best audit management software for small businesses ](https://www.g2.com/discussions/what-s-the-best-audit-management-software-for-small-businesses)[ What platform offers the best integration with productivity tools? ](https://www.g2.com/discussions/what-platform-offers-the-best-integration-with-productivity-tools) [ Top-rated integration platforms for software apps ](https://www.g2.com/discussions/what-are-the-top-rated-integration-platforms-for-software-apps)[ Which encryption software integrates transparently with enterprise productivity suites like Microsoft 365 and Google Workspace? ](https://www.g2.com/discussions/which-encryption-software-integrates-transparently-with-enterprise-productivity-suites-like-microsoft-365-and-google-workspace)[ Pros and Cons Details ](https://www.g2.com/products/featurebase/reviews?qs=pros-and-cons) Show More [ Which solution supports multi-language presentations? ](https://www.g2.com/discussions/which-solution-supports-multi-language-presentations)[ Best audit management software for small businesses ](https://www.g2.com/discussions/what-s-the-best-audit-management-software-for-small-businesses)[ What platform offers the best integration with productivity tools? ](https://www.g2.com/discussions/what-platform-offers-the-best-integration-with-productivity-tools) [ Top-rated integration platforms for software apps ](https://www.g2.com/discussions/what-are-the-top-rated-integration-platforms-for-software-apps)[ Which encryption software integrates transparently with enterprise productivity suites like Microsoft 365 and Google Workspace? ](https://www.g2.com/discussions/which-encryption-software-integrates-transparently-with-enterprise-productivity-suites-like-microsoft-365-and-google-workspace)[ Pros and Cons Details ](https://www.g2.com/products/featurebase/reviews?qs=pros-and-cons)