---
title: Feature Bundle for Jira Service Management Reviews
meta_title: 'Feature Bundle for Jira Service Management Reviews 2026: Details, Pricing,
  & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Feature Bundle for Jira Service Management works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 2
  scale: '5'
date_modified: '2025-10-30'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---

# Feature Bundle for Jira Service Management Reviews
**Vendor:** Appsvio - Atlassian Marketplace Partner  
**Category:** [Service Desk Software](https://www.g2.com/categories/service-desk)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 2
## About Feature Bundle for Jira Service Management
Feature Bundle app provides Jira service desk extensions for service desk agents and all Jira Service Management projects. With all the features, you can enhance the Jira customer portal and design a customer service that is perfectly tailored for incident management and raising agents' CSATs.




## Feature Bundle for Jira Service Management Reviews
  ### 1. Detailed review of Feature Bundle for Jira Service Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Neha  K. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 26, 2024

**What do you like best about Feature Bundle for Jira Service Management?**

The best thing about Feature Bundle for Jira Service Management is it creates an easy workflow which can be automated, managed and created to meet administrator needs which is required for service management.
It also provides very feasible experience for user by opening door for efficient service delivery and customer support.

**What do you dislike about Feature Bundle for Jira Service Management?**

I did not find anything that I specifically dislike about Jira Service Management. However, some of my collegues find some features difficult to understand in customization of options especially if they are new to Jira.

**What problems is Feature Bundle for Jira Service Management solving and how is that benefiting you?**

The key feature that Feature Bundle for Jira Service Management provides is its centralized structure which helps to manage customer issues and provide them proper resolutions within given timeframe. It also helps to track and manage tasks with easy workflow management with improved productivity.
It provides easy communication from user to support with user-friendly interface.

  ### 2. A Good tool for bug tracking

**Rating:** 5.0/5.0 stars

**Reviewed by:** manav m. | Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 29, 2024

**What do you like best about Feature Bundle for Jira Service Management?**

1. It's very easy to implement and generate the ticket and share the same
2. Dashboard available is very useful to keep tracker of all issues which are closed and open.
3. The ability to add subtasks to existing tickets enables to reduce duplication of efforts
4. Customer support is very reponsive and gives fast resolution for the query raised

**What do you dislike about Feature Bundle for Jira Service Management?**

1. Data can't be exported in a excel sheet
2. There are no proper reports which are generated to analyze data and present a clear picture to stakeholders.

**What problems is Feature Bundle for Jira Service Management solving and how is that benefiting you?**

Jira is a good tool for bug tracking. It's very easy to add comments, create subtasks and see the existing tickets which are underprocess. With some upgrades like data analystics, data export it can capture the entire market.



- [View Feature Bundle for Jira Service Management pricing details and edition comparison](https://www.g2.com/products/feature-bundle-for-jira-service-management/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-12+22%3A16%3A13+-0500&secure%5Bsession_id%5D=1b8244f0-1e4f-403e-82d7-a6ea64d1c921&secure%5Btoken%5D=ee4552c32a2f0467a8907e9817fc13b93ae138fabbef5c9e7118cf79f8c7d98f&format=llm_user)

## Feature Bundle for Jira Service Management Features
**Incident Management**
- Automate Ticket Routing
- Ticket Prioritization
- Ticket Notifications
- Knowledge Base
- Knowledge Base/Ticket Integration

**Reporting**
- Dashboards
- Time Tracking
- Surveys

**Access & Usability**
- Mobile
- Self Service
- Active Directory
- Multi-Channel Access

**Agentic AI - Service Desk**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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