--- title: Faye Business Systems Group Reviews meta\_title: 'Faye Business Systems Group Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 34 reviews by the users' company size, role or industry to find out how Faye Business Systems Group works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 34 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Sage Channel Partners url: https://www.g2.com/categories/sage-channel-partners --- # Faye Business Systems Group Reviews & Provider Details Claimed ###### Profile Status This profile is currently managed by Faye Business Systems Group but has limited features. Are you part of the Faye Business Systems Group team? [Upgrade your plan](https://my.g2.com/faye-business-systems-group/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! At Faye, we love software. We eat it, breathe it, and build it. Our mission is to make the best software in the world even better by helping clients lead the way with software strategy, deployments, integrations and technical support. With us is better than without us. As an Inc. 5000 award winner 10 years in a row, we help mid-market and enterprise clients globally achieve up to 10x productivity returns by leveraging the hidden potential within SugarCRM, Freshworks, Zendesk, Salesforce, HubSpot, Asana, and more. www.fayedigital.com * * * Seller [Faye Business Systems Group](https://www.g2.com/sellers/faye-business-systems-group) Discussions [Faye Business Systems Group Community](https://www.g2.com/products/faye-business-systems-group/discuss) Languages Supported English, Spanish Overview by Sarah Hurd Show More ## Top-Rated Alternatives [ ![SmartSites](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SmartSites") SmartSites 4.9/5(259) ](https://www.g2.com/products/smartsites/reviews) [ ![webdew](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "webdew") webdew 4.9/5(223) ](https://www.g2.com/products/webdew/reviews) [ ![SmartBug Media](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SmartBug Media") SmartBug Media 4.8/5(214) ](https://www.g2.com/products/smartbug/reviews) [ View All Alternatives ](https://www.g2.com/products/faye-business-systems-group/competitors/alternatives) ## User Insights Average based on 34 real user reviews. [Log in to unlock pricing and user insights](/login) SB Shane B. Small-Business (50 or fewer emp.) 5/29/2024 "Great Integration Staff!!" 5/5 What do you like best about Faye Business Systems Group? The communication was great. They listened to us, discussed future plans, and really stayed on top of keeping us informed. They also worked very quickly. Review collected by and hosted on G2.com. What do you dislike about Faye Business Systems Group? The pricing structure is a little tricky to understand at first. However, after you ask questions, everything makes sense. Not really a complaint. Review collected by and hosted on G2.com. Recommendations to others considering Faye Business Systems Group: I recommend that you spend time with the consultants and discuss your needs. They will help you build customized solutions. Review collected by and hosted on G2.com. What problems is Faye Business Systems Group solving and how is that benefiting you? Faye helped us implement Zendesk into our small company. Once we explained what we needed, Faye went to work and built customized solutions within Zendesk that fit our needs. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing") AE Verified User in Electrical/Electronic Manufacturing Small-Business (50 or fewer emp.) 6/15/2024 "Great support from the whole team" 5/5 What do you like best about Faye Business Systems Group? The team, easy to work with and very responsive and knowledgeable. They are very flexible in adapting to our needs. Review collected by and hosted on G2.com. What do you dislike about Faye Business Systems Group? Alghought the people are great, there has been a significant turn over of people over the years which makes it more challenging to build on relationships. Review collected by and hosted on G2.com. Recommendations to others considering Faye Business Systems Group: Don't hesitate to throw challenges at them and brainstorm solutions. Review collected by and hosted on G2.com. What problems is Faye Business Systems Group solving and how is that benefiting you? Integrating and customizing Sugar Sell including creation of workflows, creation of custom fields and functionalities, and trouble shooting. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Mark B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark B.") MB Mark B. Small-Business (50 or fewer emp.) 5/25/2023 "I would highly recommend Faye" 5/5 What do you like best about Faye Business Systems Group? Personalized support. From beginning to end, they helped me throught the entire process. Review collected by and hosted on G2.com. What do you dislike about Faye Business Systems Group? Nothing. Its been a great experience overall. Review collected by and hosted on G2.com. What problems is Faye Business Systems Group solving and how is that benefiting you? They have been incredibly helpful, knowledgable, and kind. I was treated very well and given all of the help and support I needed. Thank you Faye! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") GL Verified User in Logistics and Supply Chain Small-Business (50 or fewer emp.) 12/20/2021 "Quick to respond and reliable!" 5/5 Describe the project or task Faye Business Systems Group helped with: MasterSolve has really taken over the maintenance piece of our Salesforce instance from another (less reliable) company. In regards to maintenance and communication, MasterSolve has been head and shoulders above what we were experiencing before! Communication has been quick and any issues that arise have been fixed quite quickly, which I truly appreciate. It’s nothing flashy that can be put in a headline, but it is still a very important aspect of a successful relationship. I have been very happy with what MasterSolve has been able to provide so far and have no reservations about their ability to handle any future projects regardless of the scope or complexity. Review collected by and hosted on G2.com. What do you like best about Faye Business Systems Group? They are very responsive to my requests and consistently follow up with me to make sure that all of our needs are met with our Salesforce implementation. Everyone I have spoken to at MasterSolve have been very professional and kind. Review collected by and hosted on G2.com. What do you dislike about Faye Business Systems Group? There isn't anything that I dislike in regards to general maintenance and upkeep of our Salesforce implementation. The only build I would have is the same as for many companies that implement technology, and that is to focus more on understanding the actual business that they are implementing within so that all of the processes flow smoothly in "the real world." Review collected by and hosted on G2.com. What problems is Faye Business Systems Group solving and how is that benefiting you? MasterSolve handles any issues that arise in our day-to-day usage. Automation errors, for example. The most important thing they have done is addressed these issues quickly so that our team can keep movign forward. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Events Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Events Services") GE Verified User in Events Services Small-Business (50 or fewer emp.) 8/24/2021 "MasterSolve is a great partner!" 5/5 Describe the project or task Faye Business Systems Group helped with: MasterSolve worked with us on implementing SugarCRM with integrations to Quickbooks and PandaDoc. They provided excellent support throughout the setup of SugarCRM, provided resources and guidance for onboarding and training our team for both regular and admin users, and have continued providing the same level of customer care since implementation. Review collected by and hosted on G2.com. What do you like best about Faye Business Systems Group? MasterSolve's continued support beyond our initial roll-out of SugarCRM has been great. Regular check-in calls are helpful to stay on top of any hiccups we may be experiencing within Sugar, and their support team is always so quick to help. Review collected by and hosted on G2.com. What do you dislike about Faye Business Systems Group? Nothing to report - the MasterSolve team is knowledgable, supportive, and a pleasure to work with. Review collected by and hosted on G2.com. What problems is Faye Business Systems Group solving and how is that benefiting you? The intention of implementing SugarCRM within our company was to bring information together in a place that our whole team had visibility and to streamline processes with the Quickbooks and PandaDoc integrations. MasterSolve helped us through the logic of these integrations to ensure we could pull information through these three platforms in a valuable way. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JK John K. Sales Executive Mid-Market (51-1000 emp.) 8/23/2021 "Always Willing to Help" 5/5 Describe the project or task Faye Business Systems Group helped with: I started working with MasterSolve in late 2018 on a project for SugarCRM (now Sugar Sell). Over the last few years we have leaned on them many times for their expertise. They are always willing to bend over backwards to help. I would definitely recommend them. Review collected by and hosted on G2.com. What do you like best about Faye Business Systems Group? Their willingness to always help, even when I am freaking out. Review collected by and hosted on G2.com. What do you dislike about Faye Business Systems Group? Dislike, hmmm. I guess I would say because they are very busy, sometimes getting a quote for a project takes a little time. But that is not unexpected and only has happened when the project is not time critical. Review collected by and hosted on G2.com. What problems is Faye Business Systems Group solving and how is that benefiting you? They continue to help us get the most out of SugarCRM. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Eric W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric W.") EW Eric W. Co-Founder / Operator Small-Business (50 or fewer emp.) 9/1/2021 "An essential partner for our technology needs" 5/5 Describe the project or task Faye Business Systems Group helped with: MasterSolve handles our SugarCRM & Sugar Marketing instances including technical management, integrations, and training. Review collected by and hosted on G2.com. What do you like best about Faye Business Systems Group? MasterSolve is always highly responsive to our support requests and will work directly with our development team to find the best solutions for our needs. Our account managers check in frequently to ensure we are receiving the best service possible. Review collected by and hosted on G2.com. What do you dislike about Faye Business Systems Group? I don't have any complaints here! MasterSolve is among our best technical partnerships. Review collected by and hosted on G2.com. What problems is Faye Business Systems Group solving and how is that benefiting you? Making adjustments to the way SugarCRM can securely pass data with our application servers. This scenario has gotten our development team working closest with MasterSolve's development team and highlighted the benefit of this relationship. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") GN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 7/12/2021 "Created custom CRM system to meet all our unique needs" 4/5 Describe the project or task Faye Business Systems Group helped with: Created a custom Sugar CRM system for our non-profit organization that was well worth the money, met all our needs for the system. We have quite a wide variety of types of relationships we needed to track, as well as resource inventory, meetings, events, and more, which were all captured well in the database that was set up for us. Mastersolve has responded quickly to questions, issues and concerns. We felt like in original meetings they oversold some capabilities, like being able to email to large target lists, and the ease of creating custom reports, which we ended up not using very much or at all, because of issues or sheer amount of time required to figure out. These are functions of Sugar, however we felt we didn't get a fully knowledgeable answer on areas we hired them to be the expert in. We were able to get 95% of what we needed from the final database set up though, so overall we were quite happy with the work. Review collected by and hosted on G2.com. What do you like best about Faye Business Systems Group? Quick to respond to inquiries and questions. Review collected by and hosted on G2.com. What do you dislike about Faye Business Systems Group? Gaps in knowledge provided between original representative and subsequent representative. Review collected by and hosted on G2.com. What problems is Faye Business Systems Group solving and how is that benefiting you? Originally tried to solve problem of having a local representative for Suguar CRM, ended up only local person left and we weren't able to have someone local after all. Local rep was available throughout discovery and setup of CRM database, which was the most crucial part of the process to have someone able to come into our office and see what we were seeing. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic RM Rob M. CRM Administrator Mid-Market (51-1000 emp.) 2/18/2021 "Excellent Partner to work with!" 5/5 Describe the project or task Faye Business Systems Group helped with: Migration / Integration of acquired company to our company. Review collected by and hosted on G2.com. What do you like best about Faye Business Systems Group? MasterSolve was always available for us, even on short notice. Issues that arose were always handled quickly and efficiently, and they always kept us advised and involved with decisions and issues. Like a true partner, MasterSolve were always interested in both solving our immediate issues as well as helping/guiding for future scalability. Review collected by and hosted on G2.com. What do you dislike about Faye Business Systems Group? No real issues that I can think of at this time. Review collected by and hosted on G2.com. What problems is Faye Business Systems Group solving and how is that benefiting you? Integration of a recently-acquired company, including merging of procedures; merging and reconciling of data; streamlining of existing processes and creating better user experiences for all of our employees. The benefits we have realized include better understanding of our system (Sugar CRM) ; improvement of internal processes; improvement of internal reporting and increased insight in to our business (legacy and planning). Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") GT Verified User in Transportation/Trucking/Railroad Small-Business (50 or fewer emp.) 8/26/2021 "Good Customer Service" 4.5/5 Describe the project or task Faye Business Systems Group helped with: MasterSolve helped us get our CRM setup in our custom environment with another 3rd party software we use to fulfill our needs. Review collected by and hosted on G2.com. What do you like best about Faye Business Systems Group? MasterSolve has a good customer service department, and requests made are taken care of on time Review collected by and hosted on G2.com. What do you dislike about Faye Business Systems Group? Not much to say they are good at what they do Review collected by and hosted on G2.com. What problems is Faye Business Systems Group solving and how is that benefiting you? MasterSolve was able to help us resolve the importing of our customer list from the other program we used. They benefited us by resolving the issue promptly. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Faye Business Systems Group? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Faye Business Systems Group ](https://www.g2.com/products/faye-business-systems-group/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago Do you do software development? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/development) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago Can we have someone from FayeBSG meet with us in person to evaluate our systems? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/consulting) [ View all Discussions ](https://www.g2.com/products/faye-business-systems-group/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/faye-business-systems-group/pricing) Faye Business Systems Group Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cacdec8b8edeace9b3c89e0c2cded695/aws-snowball.jpg "Product Avatar Image") AWS Snowball 4.2/5(35) [ Compare Now ](https://www.g2.com/compare/aws-snowball-vs-faye-business-systems-group) ##### Categories on G2 [HubSpot Consulting Services](https://www.g2.com/categories/hubspot-consulting-services)[Marketing Automation Consulting](https://www.g2.com/categories/marketing-automation-consulting)[Other Development Services](https://www.g2.com/categories/other-development-services) [HubSpot Consulting Services](https://www.g2.com/categories/hubspot-consulting-services)[Marketing Automation Consulting](https://www.g2.com/categories/marketing-automation-consulting)[Other Development Services](https://www.g2.com/categories/other-development-services)[Sage Resellers](https://www.g2.com/categories/sage-resellers)[Sage 100 Resellers](https://www.g2.com/categories/sage-100-resellers)[Other Implementation Services](https://www.g2.com/categories/other-implementation-services)[Other VARs](https://www.g2.com/categories/other-vars) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What are data science and machine learning platforms](https://www.g2.com/discussions/what-are-data-science-and-machine-learning-platforms-help-me-understand)[Is Xcode worth the steep initial setup as a mobile app debugging environment for an iOS development team that needs a complete debugging setup, or does Chrome Mobile DevTools cover enough for most testing scenarios?](https://www.g2.com/discussions/is-xcode-worth-the-steep-initial-setup-as-a-mobile-app-debugging-environment-for-an-ios-development-team-that-needs-a-complete-debugging-setup-or-does-chrome-mobile-devtools-cover-enough-for-most-testing-scenarios)[Which financial audit platforms provide regulatory update support and maintain compliance with changing audit standards?](https://www.g2.com/discussions/which-financial-audit-platforms-provide-regulatory-update-support-and-maintain-compliance-with-changing-audit-standards) [Which FTP hosting service has the best uptime and security for the lowest cost for someone who does not need enterprise features?](https://www.g2.com/discussions/which-ftp-hosting-service-has-the-best-uptime-and-security-for-the-lowest-cost-for-someone-who-does-not-need-enterprise-features)[Best tools for asset tracking in construction projects](https://www.g2.com/discussions/best-tools-for-asset-tracking-in-construction-projects)[Pros and Cons Details](https://www.g2.com/products/faye-business-systems-group/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)