--- title: Fax.Plus Reviews meta_title: 'Fax.Plus Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 59 reviews by the users' company size, role or industry to find out how Fax.Plus works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 59 scale: '5' date_modified: '2026-07-07' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Fax.Plus Reviews **Vendor:** Alohi **Category:** [Online Fax Software](https://www.g2.com/categories/online-fax) **Average Rating:** 4.7/5.0 **Total Reviews:** 59 ## About Fax.Plus Fax.Plus is an extremely secure HIPAA and SOC 2 Type 2 compliant online faxing solution for businesses of all sizes, from large enterprises to SMEs and even individuals. Fax.Plus Features: • Extremely easy to use with availability on multiple platforms, including web, mobile, email, and more. • Set up team with the option to assign one/multiple fax numbers to one/multiple members. • Programmable fax API to integrate online fax functionalities into your own software. • Compliant with the world’s strictest data regulations such as ISO 27001, SOC2 Type 2, … • HIPAA compliant faxing solution for healthcare providers to transmit individuals’ protected health information (PHI). • Data encryption in transit and at rest. • Date residency to meet all your data compliance requirements. • Extensive integrations: Slack, Zapier, Google Workspace, Microsoft, ... • Single Sign-On (SSO). See the full features set here: https://www.fax.plus/features ## Fax.Plus Pros & Cons **What users like:** - Users value the **affordability and reliability** of Fax.Plus, making it ideal for secure and efficient faxing. (15 reviews) - Users find Fax.Plus to be **super easy to use** , benefiting from quick customer support and helpful features. (13 reviews) - Users value the **helpful customer support** and intuitive design of Fax.Plus for efficient faxing. (7 reviews) - Users appreciate the **excellent customer support** from Fax.Plus, highlighting its quick and helpful responses. (6 reviews) - Users find Fax.Plus to be an **affordable option** for sending faxes without compromising on quality. (5 reviews) - Reliability (5 reviews) - Remote Work (4 reviews) - Security (4 reviews) - Users appreciate the **setup ease** of Fax.Plus, finding it intuitive and quick to implement. (4 reviews) - Efficiency (3 reviews) **What users dislike:** - Users find Fax.Plus **expensive** due to high subscription tiers needed for HIPAA compliance and rising costs. (5 reviews) - Users often struggle with **fax usage tracking issues** , as it counts multiple pages for each recipient, complicating cost management. (4 reviews) - Users face **significant limitations** with Fax.Plus, including document verification delays and strict sending/import restrictions. (3 reviews) - Users express dissatisfaction with **poor customer support** , highlighting billing errors and lack of prompt live assistance. (3 reviews) - Users express frustration over recurring **billing issues** and unhelpful customer service, impacting their overall satisfaction. (1 reviews) - Users often face **error code issues** without clear messages, leading to unnecessary support inquiries for clarification. (1 reviews) - Complex Usability (1 reviews) - Feature Limitations (1 reviews) - Limited Customization (1 reviews) - Outdated Information (1 reviews) ## Fax.Plus Reviews ### 1. FaxPlus Makes Sending Faxes Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Rejs H. | Inspektor Planifikimi, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2026 **What do you like best about Fax.Plus?** FaxPlus is a great service to send faxes **What do you dislike about Fax.Plus?** Nothing to complain about—every FaxPlus feature is amazing. **What problems is Fax.Plus solving and how is that benefiting you?** FaxPlus is considering to add Albania to the list of the countries to send faxes ### 2. Easy Setup and Use, But Lacks HIPAA Compliance at Basic Tier **Rating:** 3.5/5.0 stars **Reviewed by:** Abdul K. | Psychotherapist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2025 **What do you like best about Fax.Plus?** Ease of setup and use. The basic subscription tier was adequate for my needs until I found out that it was not HIPAA-compliant. **What do you dislike about Fax.Plus?** Not HIPAA compliant at the basic subscription tier. Other, more affordable options exist. The basic monthly subscription rate was adequate for my needs until I discovered that it was not HIPAA compliant and that I works need to subscribe at a much higher tier than I needed just to get HIPAA compliance. This felt like an unnecessary coat to party for features and functions that I find want is need in order to get into, pretty essential inner. **What problems is Fax.Plus solving and how is that benefiting you?** Need to have a fax number. ### 3. Easy to Use and Affordable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Fax.Plus?** easy to use, affordable, site was easy to navigate **What do you dislike about Fax.Plus?** n/a - i did not have any issues with fax plus **What problems is Fax.Plus solving and how is that benefiting you?** i needed a cost effective way of sending and receiving faxes ### 4. Intuitive and Effortless to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2025 **What do you like best about Fax.Plus?** Its ease of use - it is intuitive to move around and find what you need. Customer support is also helpful. **What do you dislike about Fax.Plus?** I'd like to have templated cover pages, maybe there are I am not seeing. The count of pages are not actually "pages." **What problems is Fax.Plus solving and how is that benefiting you?** Fax.plus integrates with our proprietary software as well as functions independently. ### 5. Delivers as Promised with Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** Lewis B. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Fax.Plus?** It does what it is supposed to do, support is great **What do you dislike about Fax.Plus?** Getting users over from personal accounts **What problems is Fax.Plus solving and how is that benefiting you?** Gives our case workers a fax presence which is essential for the industry we work with ### 6. Love this Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel W. | Business Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Fax.Plus?** Very easy to use and the Customer Service was great! **What do you dislike about Fax.Plus?** You have to use email to contact someone in customer service rather than a phone call but the email replies are always very prompt and helpful. **What problems is Fax.Plus solving and how is that benefiting you?** We needed to keep our Fax number but didn't want to pay for a phone line when we don't use faxes that much. ### 7. Secure E-Faxing, But Sharing Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2025 **What do you like best about Fax.Plus?** E-faxing is much more secure than paper faxing. We liked that the API was also able to batch-send daily faxes from our document management system. **What do you dislike about Fax.Plus?** Sharing faxes between colleagues wasn't simple for users. **What problems is Fax.Plus solving and how is that benefiting you?** Fax.plus helped to streamline our communication securely and helped get our company to be less paper reliance. ### 8. It does what it is supposed to **Rating:** 4.0/5.0 stars **Reviewed by:** Jamie D. | System Administrator III, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2025 **What do you like best about Fax.Plus?** It was very easy to set up, port existing numbers, and deploy to users. The cost is affordable compared to many other cloud solutions and is far better than physical devices. Support is always responsive and helpful. We currently have just over 200 users using the service. **What do you dislike about Fax.Plus?** My only dislike is how it tracks usage. If three people are monitoring a line and a five-page fax is delivered, it counts as 15 pages used. I would much prefer that it be counted as just five pages. It just makes us more conscious of how many people are assigned to actual fax lines. **What problems is Fax.Plus solving and how is that benefiting you?** We migrated to Fax.Plus so we could retire an old on-premise faxing solution. ### 9. Ease of use to be able to send hundreds of faxes. **Rating:** 5.0/5.0 stars **Reviewed by:** Antonio S. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Fax.Plus?** Ease of use of the UI to send out faxes. There aren't a lot of features that bloat the UI. **What do you dislike about Fax.Plus?** Sending limitation of 500. Import limitation of 1000. Not being able to customize faxes with first/last name or contact metadata. The most annoying part is the errors when attempting to import aren't explicit as to why something failed. I'd like to know exactly why something failed - typically this resulted in me going through the CSV in batches to try and find the error which was typically a phone number too long or too short. It also seems like the font or formatting of the spreadsheet can cause an error/failure to import. **What problems is Fax.Plus solving and how is that benefiting you?** To be able to send out faxes to a rolodex of our 30k contacts from our desk without having to register for a fax machine/phone number. ### 10. Effortless to Use and Highly Satisfying **Rating:** 5.0/5.0 stars **Reviewed by:** Kristine B. | Board Member, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2025 **What do you like best about Fax.Plus?** Easy to use, fast. Everything was understandable. **What do you dislike about Fax.Plus?** Maybe price could be lower for the customers. **What problems is Fax.Plus solving and how is that benefiting you?** We did not had a fax account and we needed only for 1 time. So it is convenient for us. ### 11. Well Documented API **Rating:** 4.5/5.0 stars **Reviewed by:** Brent W. | Senior Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2025 **What do you like best about Fax.Plus?** The multiple sources of guides and documentation were helpful in getting set up. **What do you dislike about Fax.Plus?** I found a couple spots where I would get an error code returned, but no error text. I had to contact support to sort it out, it all made sense and they were very helpful, but we could have saved a support ticket with improved error responses. **What problems is Fax.Plus solving and how is that benefiting you?** We hosted our own fax solution for our customers for decades, it was never super stable nor had many features. So far just the result-of-fax return response is amazing for our customers to have better faith that the system is working. ### 12. Reliable and user-friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Debbie B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Fax.Plus?** I have used Fax.Plus for several years in my tax business. It's necessary for me to have a fax number for various reasons. Fax.Plus is much less expensive than paying for a land line. I like that they gave me a fax number with my local area code. They send me an email each time a fax comes in or is successfully transmitted. It's been very reliable, and the price is right. **What do you dislike about Fax.Plus?** I haven't disliked anything about Fax.Plus. It meets my needs. **What problems is Fax.Plus solving and how is that benefiting you?** I own a tax business, and I often have to communicate with the IRS to resolve taxpayer issues. The IRS agent will ask me to fax a copy of the Power of Attorney that is signed by the taxpayer before they will discuss the issue with me. They'll ask for this while I am on the phone with them, and they'll put me on hold while they wait for the fax to arrive. This phone conversation usually comes after waiting on hold to speak to an IRS agent for an hour or more, so I don't want any problems that will cause them to end the phone call. I need the fax service to work when I need it to work without any delay. I haven't experienced any delays with Fax.Plus. It has been very reliable for me. ### 13. Fax Plus Ease of Use **Rating:** 5.0/5.0 stars **Reviewed by:** David R. | IT Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2025 **What do you like best about Fax.Plus?** The Fax.Plus platform makes it very easy for all of our staff to send faxes from their Outlook client. As the IT Administrator, I rarely have to be involved, as the product just works. When reaching out to Fax.Plus support, I always receive a timely response that usually fixes our problems. Fax.Plus integrates seemlessly into our Entra ID, provisioning user account automatically. **What do you dislike about Fax.Plus?** So far, I have found no downsides to Fax.Plus **What problems is Fax.Plus solving and how is that benefiting you?** Giving all of our staff the ability and convenience of sending/receiving faxes from their laptop. ### 14. Disappointed **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2025 **What do you like best about Fax.Plus?** There is a HIPAA compliant option is available. **What do you dislike about Fax.Plus?** After being a customer for years, I am very disappointed in how they handled my recent complaint. This is the second time they have made a billing error which I could not resolve directly with their customer service team. I would not recommend them to others. **What problems is Fax.Plus solving and how is that benefiting you?** Online faxing to reduce paper. ### 15. Fax.Plus is a game-changer and a reliable tool for online faxing **Rating:** 5.0/5.0 stars **Reviewed by:** Kane P. | IT Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2025 **What do you like best about Fax.Plus?** Super easy to use and packed with features like email-to-fax and local/international numbers **What do you dislike about Fax.Plus?** Verification of official documents takes a bit of time. **What problems is Fax.Plus solving and how is that benefiting you?** Fax.Plus solves our global faxing challenges by enabling us to receive faxes from clients worldwide seamlessly. As an online fax service, it eliminates the need for physical fax machines, streamlines communication, and ensures secure, HIPAA-compliant document handling. This has significantly improved our efficiency, reduced costs, and made it easier to manage international client interactions—exactly the solution we needed. ### 16. Fax.Plus Easy and Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2024 **What do you like best about Fax.Plus?** Fax.Plus is an excellent product for the casual user or for the small business that is relying on smart phones to be mobile, but still need a way to send a fax for supplies, confirmation of signed documents or has a limited need to fax. As an senior individual with only smartphones at home this is exactly how I use the application, to send signed documents to building suppliers and my health care insurer. The registration was simple and straight forward. The security includes 2FA TOTP, and the customer service help messages are nearly instantenious. The convience of the website and the mobile app automatically syncing all my faxes in one place is exactly how I like to organize my work, when at home and on the go. Thank you Fax.Plus for making such a great product. **What do you dislike about Fax.Plus?** There really isn't anything that I'm unhappy with about the service, website, or mobile app. The only thing to consider is if a low cost monthly plan for individuals who fax less than 10 pages per month could be created. I'd be willing to pay $1.99/month or $15/year for that plan. **What problems is Fax.Plus solving and how is that benefiting you?** With only smart phones at home and for my small consulting business I need a way to send faxes occassionally to others. Fax. Plus solves that problem by offering a low cost way to send faxes. ### 17. Fax.Plus - An Outstanding Online Fax Service **Rating:** 5.0/5.0 stars **Reviewed by:** Curtis B. | VP Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2025 **What do you like best about Fax.Plus?** Straightforward interface, ease of use, reliability. **What do you dislike about Fax.Plus?** Platform is so good I cannot think of anything we dislike. **What problems is Fax.Plus solving and how is that benefiting you?** Fax.Plus is a product everyone in our company can use easily, at their desk. The service and support are excellent. We save money by not needing an actual fax machine or a land line. ### 18. A great and simple service. And that's all it needs to be. **Rating:** 5.0/5.0 stars **Reviewed by:** Ken T. | Information Technology Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2025 **What do you like best about Fax.Plus?** It's a great and cheap service that allows you to have a fax line. We normally used this for getting documents from doctors offices that refused to email or didn't have a secure email portal. When we decided to start a private practice, we had to get a HIPAA-compliant phone system, and as part of that, FAX is included. Getting rid of Fax Plus was just a consequence of feature bundling. **What do you dislike about Fax.Plus?** The price slowly crept up. The sweet spot was definitely around 5/mo. **What problems is Fax.Plus solving and how is that benefiting you?** The need for communicating with people that use ancient tech because they think it's "secure". ### 19. Fax.Plus is an effective, efficient solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Fax.Plus?** I am an attorney and the legal system in the United States still requires some small amount of faxing. Fax.Plus made it simple for me to send and receive faxes right out of my email efficiently, and keep digital copies of documents I had sent and received. I did not need to fax often, so it was great that the service was so simple to use. **What do you dislike about Fax.Plus?** I did not really have any issues with the service, so there is nothing I disliked. **What problems is Fax.Plus solving and how is that benefiting you?** Fax.Plus enabled me to have fax services without the need for a dedicated phone line or additional technology beyond my existing email address. ### 20. Free and Easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Michele A. | Owner/Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2024 **What do you like best about Fax.Plus?** I had to supply a township court with a document and the only way to get it to them ontime was by fax. I didn't have time to drive to a place that offers "fax" services and I don't have a fax machine for my business, so I searched for another way and found Fax.plus. Within only a few minutes, I had setup an account and sent the fax. I received confirmation and printed it out to keep on file but they also sent me an email confirmation. It was perfect! **What do you dislike about Fax.Plus?** The only thing that I could say is a downside is that I never heard of Fax.Plus. So the company should work on marketing their product more. **What problems is Fax.Plus solving and how is that benefiting you?** Some small towns and the court system within those towns still use faxes as their only form of electronically transferring documents. So this is a huge timesaver for me and my company. ### 21. Fax Plus - Best Online Fax System **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew M. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2025 **What do you like best about Fax.Plus?** They have very fast support and the system runs smoothly and is synced between mobile and desktop. **What do you dislike about Fax.Plus?** There is nothing I don't like about Fax Plus **What problems is Fax.Plus solving and how is that benefiting you?** I don't need a fax machine at every site. I can fax on the run. It is efficient. ### 22. Quick Response with accurate solution **Rating:** 5.0/5.0 stars **Reviewed by:** Sudhir K. | Sr. Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2024 **What do you like best about Fax.Plus?** I had to downsize my plan having the same fax number, where I got the response that due to some technical aspects it's rarely possible but they can try and they helped me to successfully get my same fax number. Similar send option was not enabled for me but it got fixed within one shot by fax plus. So have got quick and accurate resolution both the time and good part is, I have faced the issue only once in these three to four years. **What do you dislike about Fax.Plus?** Live representative option is not available in first go. **What problems is Fax.Plus solving and how is that benefiting you?** Having access to send the fax from anywhere as it's online and don't have to be worried about having or keeping printer. ### 23. Inexpensive, reliable, easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Fax.Plus?** The UI is super simple to understand and easy to use. I love being able to merge multiple documents into a single fax. **What do you dislike about Fax.Plus?** There are no downsides that I can tell. Maybe people with more complex needs would need other kinds of functionality, but it's perfect for my needs. **What problems is Fax.Plus solving and how is that benefiting you?** In my line of business, I have partnerships with certain organizations that will only exchange confidential documents via fax. Using Fax Plus means I can send and receive faxes anywhere, anytime, without needing equipment beyond my laptop or smartphone. ### 24. The best software in its class **Rating:** 5.0/5.0 stars **Reviewed by:** Beriz C. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Fax.Plus?** The entire process from preparing the document for sending to confirming the receipt of the fax is excellent. **What do you dislike about Fax.Plus?** Nothing to mention. Everything is great. **What problems is Fax.Plus solving and how is that benefiting you?** Communication with my business partner. ### 25. Ease in Integration with other tool **Rating:** 4.0/5.0 stars **Reviewed by:** Shantanu B. | Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2024 **What do you like best about Fax.Plus?** The most helpful feature is the quick setup of the fax service with unlimited access for the whole team working remotely. **What do you dislike about Fax.Plus?** No built-in customer support chat directly need to contact the vendor for any support , also there is no inbuilt document editing tool available as well as there is no feature for bulk faxing **What problems is Fax.Plus solving and how is that benefiting you?** Fax. Plus helps in Secure Transmission of fax like end-to-end encryption , also it provides real time delivery status and multiple account logins. ### 26. Was easy to use and good value **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2025 **What do you like best about Fax.Plus?** I needed a fax number for some documents and I know fax plus would be secure and reliable. **What do you dislike about Fax.Plus?** I didn’t find any downsides to using fax plus **What problems is Fax.Plus solving and how is that benefiting you?** I needed a fax to send out a variety of documents through my phone. ### 27. Great fax service! **Rating:** 5.0/5.0 stars **Reviewed by:** Timothy K. | Optometrist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2024 **What do you like best about Fax.Plus?** I could send and receive faxes in several ways, such as through my desktop computer, laptop, phone, and email. Copies of sent and received faxes are automatically saved and I can access them as needed. I can download faxes and keep digital copies. **What do you dislike about Fax.Plus?** The only bad thing about having a digital fax service is that you have to have digital copies that you upload to their website, but they take many formats so it is very easy to upload documents to be faxed. **What problems is Fax.Plus solving and how is that benefiting you?** I was using it for a part-time office where I was only at the physical location one day per week. Fax.plus allowed me to be remote and receive all faxes that were sent to me wherever I was. ### 28. Just a great experience and good features **Rating:** 5.0/5.0 stars **Reviewed by:** Roger J. F. | Consultant (occasional) - Global IT Service Delivery, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2024 **What do you like best about Fax.Plus?** Fax.Plus is a straightforward, easy to use alternative to staying in the fax space. The user interface is easy and options are good. **What do you dislike about Fax.Plus?** Really nothing to complain about, but maybe a clearer picture or graphic of how many pages remain in your account. **What problems is Fax.Plus solving and how is that benefiting you?** Every year I need to fax my ballots in to my home state in the USA. Aldo doctor offices still use fax. It's highly secure. ### 29. Reasonable & Excellent Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Fax.Plus?** It's very reasonably priced and works very well. Easy to Use. Support is Terrific when needed, but very rarely. **What do you dislike about Fax.Plus?** none. I don't have any complaints. Service is excellent. **What problems is Fax.Plus solving and how is that benefiting you?** When I need to fax, it always works. ### 30. Easy to use virtual fax service **Rating:** 5.0/5.0 stars **Reviewed by:** Anna H. | Customer Service / Administrative Support, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Fax.Plus?** When my job became remote during the pandemic, I needed a convenient and affordable fax option. I was not eager to purchase my own fax machine, as the cost would not be reimbursed back to me, and there would not be much use for it outside of my job. Fax.plus was affordable and very easy to use. I love how I can use it across my laptop and my Android smart phone, and how it interfaces with email. I use it very frequently with my job, and have the added benefit of using the app when I am away from my home office, too, if needed. Start-up and understanding how to use the service was very simple - the thing that took the most time was adding the different fax numbers. I very rarely have needed any customer service help, but on the occassions when I have reached out, I have always received prompt and helpful service. **What do you dislike about Fax.Plus?** It would be helpful if the cost were less than the $17.99 per month. **What problems is Fax.Plus solving and how is that benefiting you?** Easy, quick fax service, enables me to work from home and also to send or check faxes when I am away from my home office. I don't need to buy my own fax machine or buy a special toner cartridge, and I don't need to deal with technical issues with equipment malfunctioning - I have also never had any tech issues with the online service either. ### 31. Excellent! **Rating:** 5.0/5.0 stars **Reviewed by:** Katie F. | Aministration assisant, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Fax.Plus?** Fast and efficent. Great customer service. **What do you dislike about Fax.Plus?** nothing, everything is good and fast. Can't complain about anything. **What problems is Fax.Plus solving and how is that benefiting you?** It helps us do fast faxing to our clients. ### 32. Ease of setup and Ease of Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Fax.Plus?** The opportunity to be able to send and receive faxes without having to purchase a separate fax machine to use. **What do you dislike about Fax.Plus?** I have no dislikes of this product. I recommend it **What problems is Fax.Plus solving and how is that benefiting you?** Not having to purchase a separate machine to send faxes ### 33. Superior Product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2024 **What do you like best about Fax.Plus?** I have been using Fax.Plus and have been thoroughly impressed! It is incredibly efficient—quick to send and receive documents without any hassle. Highly recommend for anyone needing reliable faxing! It is compliant with HIPPA and others which offers added security. **What do you dislike about Fax.Plus?** Remarkably, there are no downsides which come to mind. The program has worked flawlessly, is easy and highly intuitive. **What problems is Fax.Plus solving and how is that benefiting you?** The problem which is solved is to have an immediate "go to" solution for faxing when faxing is required in relatively few instances. ### 34. Great product **Rating:** 4.5/5.0 stars **Reviewed by:** Anthony W. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2024 **What do you like best about Fax.Plus?** The product is easy to use and customer support is quick to help. **What do you dislike about Fax.Plus?** The time to send a fax seems to take longer than other service providers. **What problems is Fax.Plus solving and how is that benefiting you?** Fax.plus is resolving the need for a physical fax machine. ### 35. Easy to use. Good customer service. **Rating:** 4.0/5.0 stars **Reviewed by:** Michelle S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2024 **What do you like best about Fax.Plus?** That it remembered the fax number I'd been using. And that there were plan options., **What do you dislike about Fax.Plus?** I would have enjoyed it if they'd offered a free version **What problems is Fax.Plus solving and how is that benefiting you?** The ability to fax medical record ### 36. The service has been Excellent...!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Francy F. | Administration Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2024 **What do you like best about Fax.Plus?** It's a super easy-to-use platform and easy to implement, the most important thing for me that I use frequently is that I feel like I have the fax with me anywhere, I don't need to get up from my desk and it saves me time and effort. It has all the features I need and is easy to integrate. Customer service is very responsive. **What do you dislike about Fax.Plus?** I have no negative comments or anything I don't like. **What problems is Fax.Plus solving and how is that benefiting you?** I have the flexibility to send faxes from wherever I am working. ### 37. I have been using Fax Plus for a few yesrs now and have always had exceptional service **Rating:** 5.0/5.0 stars **Reviewed by:** Maxine K. | District Partnerships, Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2024 **What do you like best about Fax.Plus?** I like Fax Plus because it is easy to use, The history is very easy to find, and I can keep track of all faxes that I've sent and received **What do you dislike about Fax.Plus?** Nothing I have had no issues at all with any part of the program **What problems is Fax.Plus solving and how is that benefiting you?** I know that few people use faxing anymore, but for the industry, I am in which is educational sales. It has proven to be worthwhile. ### 38. Such an essential asset to my business! **Rating:** 5.0/5.0 stars **Reviewed by:** Britney M. | Business Office Manager, Assistant to CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2024 **What do you like best about Fax.Plus?** This app is super user-friendly and easy to navigate through. It makes my job so much easier by sending me notifications when the fax went through and allowing my clients to be able to fax me documents via a free number given. I'm so happy I found this app :) **What do you dislike about Fax.Plus?** There isn't anything I dislike about this app to date. **What problems is Fax.Plus solving and how is that benefiting you?** I haven't had any problems to date. ### 39. Pretty frustration free except for the licensing model. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Fax.Plus?** Ease of use. SSO availability. Ease of implementation. **What do you dislike about Fax.Plus?** Prohibitive licensing model that requires extensive work arounds to yield a reasonable total cost. **What problems is Fax.Plus solving and how is that benefiting you?** Retiring physical fax machines. ### 40. Reliable fax service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2024 **What do you like best about Fax.Plus?** Fax.plus is reliable and easy to use. Their customer service is excellent. **What do you dislike about Fax.Plus?** I haven't had any downsides using Fax.Plus. **What problems is Fax.Plus solving and how is that benefiting you?** One of my clients had difficulty transmitting faxes from his fax machine to my Fax.Plus number. The client is dependent on faxing documents to me, so having a trouble-free transmission is important to both of us. ### 41. Excellent easy to use with intuitive interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Fax.Plus?** The interface is intuitive and straight forward The ease of sending and receiving faxes with minimal training requirement Fax.plus was also very easy to implement unlike our previous Solution which required on premises server and the SSO integeration with our Microsoft Azure solution made user provisioning fast and easy **What do you dislike about Fax.Plus?** Inability to sort and filter users in the admin console, having to scroll through hundreds of items to locate user accounts makes administration hectic **What problems is Fax.Plus solving and how is that benefiting you?** Fax plus helps solve the problem of sending and receiveing faxes ### 42. Excellent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Ileene T. | Program Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Fax.Plus?** It is very easy to use and the price is reasonable. It is an excellent service when you work from home and don't have a landline phone to hook a fax too. I used the fax services at least weekly and never had a problem. I also liked that you don't need to download anything, just logon and it works. **What do you dislike about Fax.Plus?** I don't think there was a downside to using the service. **What problems is Fax.Plus solving and how is that benefiting you?** Fax.Plus solved my need for a fax machine at my home office. ### 43. Convenient and Reliable Product **Rating:** 5.0/5.0 stars **Reviewed by:** Alvaro V. | Transportation Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2024 **What do you like best about Fax.Plus?** I like that it allows users to save faxes in a digital file format and sends incoming faxes to the user's inbox. **What do you dislike about Fax.Plus?** The only downside I can think of is that fax communication through FAX.PLUS would be less secure than conventional fax because of the potential for a breach, either through the user's account or the Alohi's systems. That is more a trade off however not a flaw with the product itself. **What problems is Fax.Plus solving and how is that benefiting you?** I used FAX.PLUS in my work as a union shop steward and it allowed me to give my coworkers a secure communications channel. It is a very helpful tool for organizations with limited resources and a large number of stakeholders to serve. ### 44. Fax Plus helped me send a fax to a government office (but of course). **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2024 **What do you like best about Fax.Plus?** Upsides were that it was easy to use and price was about half what I paid last time I had to fax something and went to Fedex. **What do you dislike about Fax.Plus?** I was annoyed that I had 11 pages to send, but could only send 10 for free. **What problems is Fax.Plus solving and how is that benefiting you?** There are VERY FEW options for sending faxes from home in 2024. ### 45. Loved This Product **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa E. | Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2024 **What do you like best about Fax.Plus?** The ease of use was a huge plus for work **What do you dislike about Fax.Plus?** I found no down side to using this product and would recommend to anyone. **What problems is Fax.Plus solving and how is that benefiting you?** It allowed me to send and receive faxes without having to have a landline and fax machine. ### 46. Easy and reliable **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2024 **What do you like best about Fax.Plus?** Easy to use and reliable service. Can use old fax number **What do you dislike about Fax.Plus?** A little pricey for a service that is becoming obsolete **What problems is Fax.Plus solving and how is that benefiting you?** We cannot use email to communicate with other doctors so must use fax. ### 47. Fine service **Rating:** 2.5/5.0 stars **Reviewed by:** mark D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2024 **What do you like best about Fax.Plus?** Free service offered which is nice,..... **What do you dislike about Fax.Plus?** Billing took several tries to get correct. **What problems is Fax.Plus solving and how is that benefiting you?** A fax # was required which is the only reason I signed up. ### 48. Great communication and easy to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Fax.Plus?** Customer services had fast reponses and fixed issues easily **What do you dislike about Fax.Plus?** So far I do not have anything I dislike about the service **What problems is Fax.Plus solving and how is that benefiting you?** I missed a payment and my fax number was deleted but once I made payment customer service was able to replace the new number with the old number immediately ### 49. Seamless fax integration **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos P O. | Senior Lead Technologist , Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Fax.Plus?** Fax.plus is 100% reliable as a fax system across government and commercial send / receive modes. The convenient access via email is essential for modern processes. **What do you dislike about Fax.Plus?** Nothing that I would label a dislike. It just works. **What problems is Fax.Plus solving and how is that benefiting you?** Fast access to forms and reports that can be shared with others quickly ### 50. I highly Recommend this app **Rating:** 5.0/5.0 stars **Reviewed by:** Brittani B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2024 **What do you like best about Fax.Plus?** The app is easy to use. I like that I was able to obtain a number with the area code that I needed. When submitting a fax , it is easy to create a professional cover sheet. The faxes transmit quickly...I have tried other apps. This is the best one so far. Customer service is great if you have any issues **What do you dislike about Fax.Plus?** Nothing that I did not like. I think this just might be the best performing fax app. **What problems is Fax.Plus solving and how is that benefiting you?** Saving time and energy when needing to send faxes on the go. We are an international company. We needed a virtual solution ## Fax.Plus Discussions - [How does fax Plus work?](https://www.g2.com/discussions/how-does-fax-plus-work) - 1 comment - [How many pages can I fax with fax Plus?](https://www.g2.com/discussions/how-many-pages-can-i-fax-with-fax-plus) - 1 comment - [What are the features of fax?](https://www.g2.com/discussions/what-are-the-features-of-fax) - 1 comment - [View Fax.Plus pricing details and edition comparison](https://www.g2.com/products/alohi-fax-plus/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-08+16%3A16%3A26+-0500&secure%5Bsession_id%5D=70164aca-4484-41bc-ac23-b13cc20b8ac2&secure%5Btoken%5D=9f18d2f20d6b68c44180ae155bb3f5fe4c2575dd676e471b6249bdb66b1f8fd1&format=llm_user) ## Fax.Plus Integrations - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews) ## Fax.Plus Features **Documents** - Editing - Document Signature - Storage **Agentic AI - Online Fax** - Autonomous Task Execution - Cross-system Integration **Sending** - Fax Number - Existing Numbers - Cross-Platform Sending - Unlimited Sending - Contact Management - Alerts ## Top Fax.Plus Alternatives - [iFax](https://www.g2.com/products/ifax/reviews) - 4.7/5.0 (465 reviews) - [Documo](https://www.g2.com/products/documo/reviews) - 4.6/5.0 (209 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - 4.2/5.0 (1,366 reviews)