Siddharth D.
SD
Siddharth D.
Enterprise Architect
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Crisp AI Notes and Helpful Zoom Integration That Save Tons of Time"
4/5
What do you like best about Fathom?

The AI-generated notes are crisp and clear. The UI’s video-with-transcript feature and the summary templates are both very helpful. The ability to highlight important sections during a meeting also improves the overall experience. Integration with Zoom makes it easier to keep track of all meetings. Overall, the time saved with this application is immense compared to manual note-taking. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

The pricing is high for a regular user. the overall performance of the desktop app lags a bit and is sluggish at times. Once a meeting ended but the desktop app kept recording till the next morning. Had to close it manually. Unable to change passwords and username. if my company email is closed, i am unable to take away my notes for future use. Review collected by and hosted on G2.com.

Corey L.
CL
Corey L.
Owner
Small-Business (50 or fewer emp.)
"High-Quality Meeting Capture with Clear Notes, Action Items, and Highlights"
5/5
What do you like best about Fathom?

Formatting of the Notes and Action Items; along with the ease of accessing highlights of the meeting for review or training. The AI provides quality capture of the meeting allowing our team to focus in the moment. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

We wish we could have Fathom not be utilizing it's own user window in meetings once we have consent to be recording. Plus the name on the screen formats horribly and diminishes professional appearance. Review collected by and hosted on G2.com.

Sabeeh R.
SR
Sabeeh R.
Chief Operating Officer
Small-Business (50 or fewer emp.)
"Simple, Reliable AI with Smooth Slack Integration"
5/5
What do you like best about Fathom?

I really like how simple the interface is and how easy it is to use the sharing options. The AI is great, too.

The integrations are smooth. We use it with Slack and it works great.

Haven't faced any delays when it comes to Fathom. It's been reliable and posts the updates as soon as call is completed.

Pricing is fair in my opinion for the value it provides.

Haven't had the opportunity to talk to support yet. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

I think it would be really helpful if you could create agents alongside these calls. For example, a sales agent for a sales call could have payment links and other relevant resources ready to share in the chat with the prospect. The same idea could apply to a client call with a similar intent. That way, the user can prepare in advance what they want the agent to handle during the call.

It would also be useful if the agent could help with any action items the caller needs support with. Review collected by and hosted on G2.com.

Yuval D.
YD
Yuval D.
Full Stack Developer
Small-Business (50 or fewer emp.)
"Using Fathom has definitely changed my life!"
5/5
What do you like best about Fathom?

Fathom has completely transformed how I handle meetings. The AI summaries are incredibly accurate, and I love that I can stay fully present in the conversation without worrying about missing a detail. It’s seamless, fast, and the integration with my calendar is perfect. Highly recommended for any professional Review collected by and hosted on G2.com.

What do you dislike about Fathom?

The only downside is the desktop banner that appears at the start of every meeting. It feels a bit intrusive and clunky on the screen, and I wish there was a simpler way to minimize it or hide it permanently without it popping up every time. Review collected by and hosted on G2.com.

Roca W.
RW
Roca W.
Founder of Well & Good Myrtle Beach
Small-Business (50 or fewer emp.)
"Fathom Turns Every Meeting Into Clear Action and Follow-Through"
5/5
What do you like best about Fathom?

The ability to stay fully present in the conversation while Fathom captures accurate notes, summaries, and action items in the background. It removes the need to split attention between listening and documenting, and the post-meeting summaries make follow-ups and workflow execution immediate and structured. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

Occasionally the summaries need light editing for nuance or context, especially in more complex or fast-moving conversations. It captures the structure well, but I’ll sometimes refine wording to better match intent or tone. That said, it still removes the majority of the manual work and significantly improves post-meeting clarity. Review collected by and hosted on G2.com.

Gabriel R.
GR
Gabriel R.
Onboarding Representative
Mid-Market (51-1000 emp.)
"A Huge Time Saver"
5/5
What do you like best about Fathom?

How easy it was integrate it into my meeting links and how seamless it is to record my meetings and immediately have a detailed synopsis ready for me to review. And if I don't like the review that it gave or if I want it to explain the meeting differently, I can literally just ask it to and it will change it to my needs. Super helpful. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

Nothing that I really dislike at the moment. I'm currently trying to teach it my company's verbiage and terms so that it will automatically show up in my detailed review. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Fathom Makes Meeting Recaps Effortless with Reliable Notes, Transcripts, and Calendar Sync"
5/5
What do you like best about Fathom?

I appreciate that Fathom syncs with my google calendar and allows me to launch meetings directly from the desktop App and the Key Takeaways, Topics, and Next Steps auto-generated by Fathom have helped streamline meeting recap note compilation. Having a reliable video recording/transcript available to reference right after a meeting has been extremely helpful in clearing up meeting ambiguity and possible missed or overlooked information. I have used Fathom for 10 meetings and its consistent performance and data integrity has been reliable. The simple, easy to use interface on the desktop app lets me quickly see what meetings I have scheduled and it also allows me to join them quickly. Finally, after my experience with other apps similar to Fathom, the free version has exceeded my expectations and meets almost all of my needs. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

The expanded view when watching video recordings. I use chrome at an 80% zoom. From the regular and full-screen view, it is possible to select the other 2 views (regular or full-screen). However, when I am using the expanded view, I either have to zoom in or hide my taskbar to change views. Not a big issue, but I have had less technical members of my team complain that they "Can't exit the view" and they reload the page to get out of it... Review collected by and hosted on G2.com.

Vladislav M.
VM
Vladislav M.
Cofundador
Small-Business (50 or fewer emp.)
"The best AI assistant I've tried: superior to Otter, tl;dv, and Notion."
5/5
What do you like best about Fathom?

As a consultant managing multiple clients simultaneously, Fathom has become indispensable. What I highlight the most is its ability to ensure I don't miss a single detail from the sessions. I've tried practically everything on the market: Otter.ai, tl;dv, and even Notion's recorder, and Fathom wins by far. Its AI is, by far, the most accurate in defining new tasks and capturing the essence of the conversation.

It is, without a doubt, the best assistant on the market. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

I really have very little to complain about. If I had to mention something, it would be the lack of a direct native connection with Monday.com. Currently, I solve it by combining it with a bit of external automation (OpenClaw), but if they integrated Monday natively, the workflow would be perfect. Review collected by and hosted on G2.com.

Austin H.
AH
Austin H.
Strategic Partnerships Manager
Small-Business (50 or fewer emp.)
"Keyword Search That Pinpoints Moments, Plus Excellent Post-Meeting Summaries"
5/5
What do you like best about Fathom?

I like that I can search through past meetings for specific keywords and that it actually finds the exact point in the meeting where those topics were discussed. I also really enjoy the comprehensive summary it provides after each call or meeting. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

I honestly do not see any downsides here yet - Review collected by and hosted on G2.com.

Derwin V.
DV
Derwin V.
Assistant
Small-Business (50 or fewer emp.)
"Effortless Meeting Prep with Seamless Zoom & Google Meet Integration"
5/5
What do you like best about Fathom?

I really love how the app automatically prepares me for my next meeting. The initial setup is very easy, and you honestly don’t have to do anything else as long as the app is installed. The support I received when I needed it was amazing, they gave me exactly what I needed. I use it daily and it never fails. Even though the number of features depends on the plan, the purpose of the app is great, and it integrates perfectly with the tools we use, like Zoom or Google Meet. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

There isn’t much I don’t like about Fathom. It’s basically a perfect app for its purpose, and it really does its job well. The only thing I’m not that fond of is the “Ask Fathom” option. For some reason, it doesn’t feel very intuitive to me, and it doesn’t seem that smart, although overall it still works fine. Review collected by and hosted on G2.com.