--- title: Fathom Reviews meta\_title: 'Fathom Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 6989 reviews by the users' company size, role or industry to find out how Fathom works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 6989 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration ---

### Fathom Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise Fathom for its **incredible accuracy** in note-taking, enhancing engagement and streamlining meeting recaps. [(1124 mentions)](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1156638&qs=pros-and-cons#reviews)

Users enjoy the **delightfully simple setup** of Fathom, enhancing their meeting experience across various platforms effortlessly. [(1119 mentions)](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1157098&qs=pros-and-cons#reviews)

Users value Fathom for its **helpful automatic note-taking** and efficient task management during meetings, enhancing productivity. [(995 mentions)](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1161516&qs=pros-and-cons#reviews)

Users find Fathom's **ease of use** exceptional, enhancing productivity with its intuitive interface and seamless navigation. [(954 mentions)](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1159617&qs=pros-and-cons#reviews)

Users value the **accurate and efficient note-taking** of Fathom, enhancing focus during meetings and streamlining communication. [(862 mentions)](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1157164&qs=pros-and-cons#reviews)

Users face challenges with **meeting report accuracy** and find some features limited to paid subscriptions. [(329 mentions)](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1157256&qs=pros-and-cons#reviews)

Users experience **recording issues** with Fathom, including inaccuracies and unnecessary automatic recordings during meetings. [(258 mentions)](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1161057&qs=pros-and-cons#reviews)

Users face **call attribution issues** during ad hoc meetings, complicating reporting and future call tracking. [(171 mentions)](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1161073&qs=pros-and-cons#reviews)

Users face **recording limitations** with Fathom, inadvertently capturing meetings they don't wish to record. [(164 mentions)](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1160522&qs=pros-and-cons#reviews)

Users experience **joining issues** with Fathom, needing to manually add it to meetings instead of automatic participation. [(161 mentions)](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1156502&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Fathom

##### 1. Accuracy

Users praise Fathom for its **incredible accuracy** in note-taking, enhancing engagement and streamlining meeting recaps.
[
See 1124 mentions
](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1156638&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Suraj J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj J.")
SJ

Suraj J.

Mid-Market (51-1000 emp.)

5.0/5

"Instant Meeting Notes, Flawless Integration"

What do you like about Fathom?

I love how Fathom sends all the data back to us so quickly. As soon as the meeting finishes, I have the notes, the recording, and the action items in

 ![Kyle L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kyle L.")
KL

Kyle L.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent tool for productivity, interview experience for candidates & more"

What do you like about Fathom?

I find myself asking more questions in conversation than when handling the same process manually. Having access to a general summary, Question & A

##### 2. AI Summary

Users enjoy the **delightfully simple setup** of Fathom, enhancing their meeting experience across various platforms effortlessly.
[
See 1119 mentions
](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1157098&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Paul M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul M.")
PM

Paul M.

Small-Business (50 or fewer emp.)

5.0/5

"Indispensable Note-Taking Tool with Seamless Integration and Smart Summaries"

What do you like about Fathom?

As a Clinical Hypnotherapist working with very complex cases, excellent note-taking is a must for my practice to satisfy both local and European legal

 ![Kyle L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kyle L.")
KL

Kyle L.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent tool for productivity, interview experience for candidates & more"

What do you like about Fathom?

I find myself asking more questions in conversation than when handling the same process manually. Having access to a general summary, Question & A

##### 3. Helpful

Users value Fathom for its **helpful automatic note-taking** and efficient task management during meetings, enhancing productivity.
[
See 995 mentions
](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1161516&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Paul M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul M.")
PM

Paul M.

Small-Business (50 or fewer emp.)

5.0/5

"Indispensable Note-Taking Tool with Seamless Integration and Smart Summaries"

What do you like about Fathom?

As a Clinical Hypnotherapist working with very complex cases, excellent note-taking is a must for my practice to satisfy both local and European legal

 ![Daniel C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel C.")
DC

Daniel C.

Small-Business (50 or fewer emp.)

4.5/5

"Simplifies Meetings, Frustrated by SSO"

What do you like about Fathom?

I find Fathom invaluable for recording meetings with our clients as well as internal meetings. Each Fathom recording acts as a source of truth for wha

##### 4. Ease of Use

Users find Fathom's **ease of use** exceptional, enhancing productivity with its intuitive interface and seamless navigation.
[
See 954 mentions
](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1159617&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Paul M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul M.")
PM

Paul M.

Small-Business (50 or fewer emp.)

5.0/5

"Indispensable Note-Taking Tool with Seamless Integration and Smart Summaries"

What do you like about Fathom?

As a Clinical Hypnotherapist working with very complex cases, excellent note-taking is a must for my practice to satisfy both local and European legal

 ![Daniel C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel C.")
DC

Daniel C.

Small-Business (50 or fewer emp.)

4.5/5

"Simplifies Meetings, Frustrated by SSO"

What do you like about Fathom?

I find Fathom invaluable for recording meetings with our clients as well as internal meetings. Each Fathom recording acts as a source of truth for wha

##### 5. Note-taking

Users value the **accurate and efficient note-taking** of Fathom, enhancing focus during meetings and streamlining communication.
[
See 862 mentions
](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1157164&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Elliott G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elliott G.")
EG

Elliott G.

Small-Business (50 or fewer emp.)

5.0/5

"Word-for-Word Notes in Context That Boost Productivity"

What do you like about Fathom?

It takes notes and its like its giving them back to you word for word, but also in context. this has helped me out alot with going through them and us

 ![Andrea V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea V.")
AV

Andrea V.

Small-Business (50 or fewer emp.)

5.0/5

"Fathom Makes Meeting Notes Effortless and Reliable"

What do you like about Fathom?

I usually have meetings every day, and it really helps me a lot with taking notes and making sure I don’t miss any important details from the meeting.

### 5 Cons or Disadvantages of Fathom

##### 1. Meeting Management

Users face challenges with **meeting report accuracy** and find some features limited to paid subscriptions.
[
See 329 mentions
](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1157256&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Roccini R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roccini R.")
RR

Roccini R.

Small-Business (50 or fewer emp.)

5.0/5

"Best Note taker!"

What do you dislike about Fathom?

Whenever there is a long pause in the meeting, when there is no one is speaking, it can cause an error on Fathom and sometimes the recording cannot be

LJ

Liz J.

Small-Business (50 or fewer emp.)

5.0/5

"Revolutionized Team Collaboration with Brilliant Ask Fathom Feature"

What do you dislike about Fathom?

I’m still trying to figure out how to make sure it records the correct meetings.

##### 2. Recording Issues

Users experience **recording issues** with Fathom, including inaccuracies and unnecessary automatic recordings during meetings.
[
See 258 mentions
](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1161057&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Paul M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul M.")
PM

Paul M.

Small-Business (50 or fewer emp.)

5.0/5

"Indispensable Note-Taking Tool with Seamless Integration and Smart Summaries"

What do you dislike about Fathom?

While the AI is generally impressive, being based in Europe means I work with clients who often have strong Irish, Northern Irish, or Scottish accents

 ![Roccini R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roccini R.")
RR

Roccini R.

Small-Business (50 or fewer emp.)

5.0/5

"Best Note taker!"

What do you dislike about Fathom?

Whenever there is a long pause in the meeting, when there is no one is speaking, it can cause an error on Fathom and sometimes the recording cannot be

##### 3. Call Issues

Users face **call attribution issues** during ad hoc meetings, complicating reporting and future call tracking.
[
See 171 mentions
](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1161073&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Fast and Accurate Meeting Summaries and Next Steps—Easy to Implement and Use Daily"

What do you dislike about Fathom?

I have two accounts, one for a nonprofit/personal and one for work. It is sometimes hard to automatically get the right account to take notes on a cal

 ![Chris H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris H.")
CH

Chris H.

Small-Business (50 or fewer emp.)

5.0/5

"Friendly UI and Customizable Note Templates That Save Us Tons of Time"

What do you dislike about Fathom?

I wish during a call it didn't come up as it's own window or screen on the call. I get that it has to alert us that it is recording, but it would be n

##### 4. Recording Limitations

Users face **recording limitations** with Fathom, inadvertently capturing meetings they don't wish to record.
[
See 164 mentions
](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1160522&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Roccini R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roccini R.")
RR

Roccini R.

Small-Business (50 or fewer emp.)

5.0/5

"Best Note taker!"

What do you dislike about Fathom?

Whenever there is a long pause in the meeting, when there is no one is speaking, it can cause an error on Fathom and sometimes the recording cannot be

LJ

Liz J.

Small-Business (50 or fewer emp.)

5.0/5

"Revolutionized Team Collaboration with Brilliant Ask Fathom Feature"

What do you dislike about Fathom?

I’m still trying to figure out how to make sure it records the correct meetings.

##### 5. Joining Issues

Users experience **joining issues** with Fathom, needing to manually add it to meetings instead of automatic participation.
[
See 161 mentions
](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1156502&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Andrea V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea V.")
AV

Andrea V.

Small-Business (50 or fewer emp.)

5.0/5

"Fathom Makes Meeting Notes Effortless and Reliable"

What do you dislike about Fathom?

Sometimes it won’t join some of my meetings, and I don’t know why.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Easy Meeting Recording with Pause/Resume, Highlights, and Talk Time Insights"

What do you dislike about Fathom?

The Fathom pop-up doesn’t appear when I’m using Zoom in full-screen mode on my Mac. I have to exit Zoom’s full-screen view to access the pop-up.

SN

Siva N.

Training &amp; Onboarding

Small-Business (50 or fewer emp.)

6/3/2026

"Fathom Is a Huge Time-Saver for Accurate Meeting Summaries and Action Items"

5/5

What do you like best about Fathom?

I've been using Fathom daily, and it has made a big difference in my workflow. It automatically records important meetings, creates accurate summaries, and captures key action items, so I can stay focused on the conversation instead of taking notes. The integration with Claude AI is especially helpful, allowing me to quickly turn meeting recordings into detailed summaries, training documents, and reports. It's a huge time-saver and helps ensure nothing important gets missed. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

The UI could be a little better as manual recording at request should be added in the main page. Review collected by and hosted on G2.com.

What problems is Fathom solving and how is that benefiting you?

Fathom solves the problem of manual note-taking, missed information, and the time spent creating meeting summaries after calls. It automatically records meetings, captures key discussion points, action items, and decisions, allowing me to stay fully engaged during conversations instead of focusing on taking notes.

For me, the biggest benefit is the time it saves. After training sessions, client meetings, or internal discussions, I can quickly review the AI-generated summary instead of going through the entire recording. The integration with Claude AI helps me turn meeting recordings into detailed training reports, summaries, SOPs, and follow-up documents within minutes. This has improved my productivity, reduced the chances of missing important details, and made knowledge sharing across the team much easier. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Sourabh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sourabh R.")
SR

Sourabh R.

Lead Quality Assurance Engineer

Mid-Market (51-1000 emp.)

5/31/2026

"Automated Meeting Documentation and Action Tracking"

4.5/5

What do you like best about Fathom?

Fathom eliminates the need for manual note-taking by automatically recording, transcribing, and summarizing meetings. It accurately captures key discussion points, decisions, and action items, so nothing important gets missed. The searchable meeting history makes it easy to revisit past conversations and decisions whenever you need to. Its seamless integration with meeting platforms also helps teams stay focused and productive during discussions. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

Fathom’s meeting summaries can occasionally miss important context or the nuance of certain discussions. I’ve also noticed that some of the more advanced features and integrations are limited to higher-tier plans. Because of this, the tool may still require a post-meeting review to confirm that action items are captured accurately and nothing important is overlooked. Additionally, recording and transcribing sensitive meetings may raise privacy concerns for some users. Review collected by and hosted on G2.com.

What problems is Fathom solving and how is that benefiting you?

Fathom addresses the hassle of taking notes manually during meetings by automatically recording, transcribing, and summarizing conversations. It helps make sure important decisions, action items, and key discussion points don’t get overlooked, which reduces the time I spend on documentation and post-meeting follow-ups. As a result, I can stay fully engaged in the conversation while still having a dependable record to refer back to later. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Mary Jo M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mary Jo M.")
MM

Mary Jo M.

President and CEO

Small-Business (50 or fewer emp.)

5/29/2026

"Intuitive, Accurate Meeting Summaries That Make Every Conversation Easier"

5/5

What do you like best about Fathom?

The Summaries provided from Fathom have been so useful. I am a new Executive Director at a non-profit, and am having a lot of meetings with Board members and vendors. I can really focus on them and our conversation, while Fathom takes notes, produces summaries and creates action items. It's made my transition into the organization so much easier!

It is very intuitive, and its been easy to use. I integrates into our Google Workspace and helps me start the meeting on time and get Fathom into the session immediately. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

I have not encountered any issues. The AI has been very smart and accurate, and I'm happy with its overall performance! Review collected by and hosted on G2.com.

What problems is Fathom solving and how is that benefiting you?

I love being able to focus on people during my meetings, and not be distracted in taking notes. It saves me time in producing minutes with action items that I barely have to edit, and can share easily with participants. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Genesis P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Genesis P.")
GP

Genesis P.

Client Success Specialist

Small-Business (50 or fewer emp.)

5/28/2026

"AI-Powered Notes That Make Client Calls Effortless and Organized"

5/5

What do you like best about Fathom?

I absolutely love this note taker and all the features it has. The AI mode has been incredibly helpful for me, especially during client calls. If I ever forget something that was mentioned, I can simply go back and ask the AI instead of having to search through pages of notes or rewatch the entire call. It gives me the information right away, which saves me so much time.

Another feature I love is the action items summary at the end of each call. It helps me stay organized, keep myself on track, and make sure nothing falls through the cracks.

The follow-up email templates are also amazing. They make it so much easier and faster to send professional recap emails to clients after meetings.

Overall, this tool has made my workflow so much more efficient, organized, and stress-free. Highly recommend it. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

nothing, honestly. It's super easy to use. Review collected by and hosted on G2.com.

What problems is Fathom solving and how is that benefiting you?

It’s efficient, and the fact that it integrates with Google Meet or Zoom is amazing. It automatically joins all my calls without me having to add it to the meeting. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Piers W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Piers W.")
PW

Piers W.

Sales Engineer

Mid-Market (51-1000 emp.)

5/28/2026

"Simple, effective meeting notes with excellent HubSpot integration"

5/5

What do you like best about Fathom?

Fathom is very easy to use and has quickly become a valuable tool in my workflow. The note-taking is efficient and accurate, helping me capture key points from meetings without distraction. The integration with other platforms, such as HubSpot, is also very useful and makes it much easier to keep records and follow-up actions organised. Overall, it is a simple, effective, and well-integrated solution. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

I have not found any obvious downsides so far. Overall, it is a simple, effective, and well-integrated solution. Review collected by and hosted on G2.com.

What problems is Fathom solving and how is that benefiting you?

Fathom helps solve the problem of capturing accurate meeting notes while still being able to stay fully engaged in the conversation. It reduces the need for manual note-taking and makes it much easier to review key points, decisions, and follow-up actions afterwards.

The HubSpot integration is particularly useful, as it helps keep meeting records and customer updates organised in the right place without duplicating effort. Overall, it saves time, improves follow-up, and helps ensure important details are not missed. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Baudouin M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Baudouin M.")
BM

Baudouin M.

Dirigeant et fondateur

Information Technology and Services

Small-Business (50 or fewer emp.)

5/27/2026

"Flawless workflow fit with fast, accurate transcripts and smart AI summaries"

5/5

What do you like best about Fathom?

Fathom integrates flawlessly with my workflow. While my non-digital clients just see a standard Zoom or Google Meet call, Fathom works quietly in the background.

The interface is clean and distraction-free. Fathom’s UI makes it effortless to organize call playlists and locate transcripts without a steep learning curve.

Performance is rock-solid. The transcription accuracy, even when dealing with technical jargon is great. The software loads instantly, and the call processing takes few minutes, meaning I never delay my client follow-ups.

Hence the ROI is clear and immediate. In a low-margin, high-stakes service industry, time is money. Fathom saves me hours of manual data entry per week.

The AI intelligence is impressive, even in the free plan. The standard summaries are great, but the custom templates will allow me to structure summaries exactly how my white-label partners expect them. Furthermore, the 'Ask Fathom' feature acts like a smart assistant; I can ask it to extract specific sentences discussed weeks ago without re-watching hours of video.

Finaly when I deliver a new digital solution, onboarding non-digital users can be a major challenge. With Fathom, I can easily share targeted video clips of our calls to provide exact, contextual help. This visual, step-by-step guidance allows my clients to easily understand the digital tool, overcome tech anxiety, and get off to a much smoother, confident start. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

If I had to nitpick, the UI colors can feel a bit too flashy or high-contrast when using the dark theme. However, this is a minor subjective critique. The platform's overall layout is so simple, intuitive, and clean that the color palette never gets in the way of usability or stops me from getting my work done. Review collected by and hosted on G2.com.

What problems is Fathom solving and how is that benefiting you?

Fathom solves two problems: information loss during technical handovers and digital friction for my less-tech-savvy SME clients.

Instead of overwhelming traditional small business clients with complex written manuals, I can instantly share bite-sized, contextual video clips from our actual calls. This visual, step-by-step guidance removes their tech anxiety and helps them adopt new digital tools much faster.

For my business, it eliminates manual reporting by automatically structuring technical notes into clean summaries I can immediately share, saving me hours of admin work weekly. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Asad A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Asad A.")
AA

Asad A.

Manager CRM

Mid-Market (51-1000 emp.)

5/26/2026

"Takes the Pressure Off Meetings with Clear Summaries, Transcripts, and Action Items"

4.5/5

What do you like best about Fathom?

I really appreciate the free tier and I like the app a lot. What I like most about Fathom is how much pressure it takes off during meetings—I can stay focused on the conversation without worrying about taking notes. The summaries afterward are also easy to refer back to later. I do refer to the transcripts a whole lot and the ability to revisit the meeting is great.

I’ve also found the action items section especially useful. It makes it much easier to understand who discussed what, who mentioned which point, and what the key takeaways from the meeting were. The features for auto record and auto share the auto meeting with options for internal and external is great for control. I do tend to pause recording as per requirements in the meeting and the access is quite straight forward. so kudos to the design team. The interface is intuitive and straightforward, even for someone using it for the first time.

One thing I’d love to see in the future is an option for offline recording capture as well. That would really be the icing on the cake. Rest be assured I love using the product. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

One downside is that there’s no offline recording option. Competing products do offer this, but their pricing and available options are a problem. Phone-based apps also include this feature. Can Fathom be used to transcribe a meeting that was captured on a phone? Review collected by and hosted on G2.com.

What problems is Fathom solving and how is that benefiting you?

I have to capture the salient points from my meetings and reflect them in different ways for the clients to review. This app is a lifesaver and makes my role so much easier to do. The transcripts and feedback also are available right after the meeting, enabling me to migrate my info to the various ways the clients wishes to view them Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Justin C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin C.")
JC

Justin C.

Customer Support Team Lead

Mid-Market (51-1000 emp.)

5/25/2026

"Ask Fathom Is a Game-Changer for Searchable Meetings, Summaries, and Reporting"

5/5

What do you like best about Fathom?

Ask Fathom has been a genuine game changer for me.

I lead multiple teams and have several meetings each day, so it can be difficult to remember every action point, decision, or broader discussion, especially when it comes to strategic planning. Ask Fathom gives me one central place where I can quickly search across my meetings and find what was discussed, instead of relying on my memory or digging through notes.

One of the most valuable use cases for me is being able to ask Fathom for all the key topic points from my meetings over the last week. This is incredibly useful when I need to report updates to upper management, prepare for follow-up conversations, or make sure important actions do not get missed.

The meeting summaries are also very helpful. Being able to send a clear summary to attendees, including action points, saves time and keeps everyone aligned after the meeting. It reduces the need for manual follow-up notes and helps make sure there is a shared understanding of what was agreed.

The desktop UI is excellent as well. I like that it opens just before a meeting, shows my upcoming meetings, and gives me quick access to previous meetings. I’m currently using Fathom with Microsoft Teams, and the integration has been seamless with no issues.

Another big benefit is how quickly the summary and recording are available after the meeting ends. That makes it easy to review the discussion while it is still fresh, share updates, and move straight into the next action.

Overall, Fathom has made my meeting workflow much easier, especially from a leadership and reporting perspective. It helps me stay organised, remember the important details, and spend less time manually pulling together meeting notes. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

The desktop UI for MS Windows is fixed and can’t be dragged around. Review collected by and hosted on G2.com.

What problems is Fathom solving and how is that benefiting you?

athom solves the problem of important meeting actions and discussions being missed, forgotten, or not documented clearly after a meeting.

Before using Fathom, follow-up action items were not always easy to capture, share, or refer back to. This was especially challenging when moving between multiple meetings each day and leading different teams. Fathom helps by automatically capturing the key discussion points, action items, and decisions from each meeting, which makes it much easier to keep everyone aligned afterwards.

The biggest benefit for me is being able to consolidate high-level discussions across multiple meetings and use that information when reporting to ELT or upper management. Instead of manually going through notes or trying to remember what was discussed, I can quickly review summaries, ask Fathom for key topics, and turn that into clear updates.

It saves time, improves accountability, and gives me more confidence that important actions and strategic discussions are not being missed. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Johan C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Johan C.")
JC

Johan C.

Sales Assistant

Small-Business (50 or fewer emp.)

7/10/2026

"Clear and well-organized reports that make it easy to remember the most important things"

5/5

What do you like best about Fathom?

The report generated by Fathom is very explicit and is organized correctly. Although it may sometimes contain a spelling error, the summary allows the user to remember the most important points of the meeting at the end of the day or the week. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

Sometimes it takes a little while to join Teams meetings. Also, the space it occupies on the participants' screen could be a bit more discreet. Other than that, I have no complaints. Review collected by and hosted on G2.com.

What problems is Fathom solving and how is that benefiting you?

It removes the need for someone in the meeting to take minutes, giving us the opportunity for everyone to pay attention to the speaker or the conversations. The Fathom report is excellent, very comprehensive, and easy to follow. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: OrganicAI Translated

MN

Mishkaah N.

Strategic Development Manager

Small-Business (50 or fewer emp.)

6/8/2026

"Quick, Easy Onboarding and Effortless AI Meeting Summaries with Fathom"

5/5

What do you like best about Fathom?

The onboarding process was quick and easy, with short intro and training videos available on how to set up and use Fathom. It makes recording meetings, taking minutes, and allocating tasks a breeze. Super user-friendly. Add to teams with a click of a button, and its Free! AI does the nitty-gritty for you, like different types of summaries based on your needs - and all of it is immediately available as soon as you leave the meeting, which saves me time sending out meeting summaries and minutes. Lots of things you can automate upon set up, like record automatically upon start of a meeting, which saves time. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

I have not experienced any downsides during my usage of Fathom thus far. Review collected by and hosted on G2.com.

What problems is Fathom solving and how is that benefiting you?

Literally acts as my assistant when attending online meetings which is saving me time and it's super-efficient for post-meeting minutes and summaries. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

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