--- title: Fathom Reviews meta\_title: 'Fathom Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 6986 reviews by the users' company size, role or industry to find out how Fathom works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 6986 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- ### Fathom Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise Fathom for its **incredible accuracy** in note-taking, enhancing engagement and streamlining meeting recaps. [(1124 mentions)](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1156638&qs=pros-and-cons#reviews) Users enjoy the **delightfully simple setup** of Fathom, enhancing their meeting experience across various platforms effortlessly. [(1119 mentions)](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1157098&qs=pros-and-cons#reviews) Users value Fathom for its **helpful automatic note-taking** and efficient task management during meetings, enhancing productivity. [(995 mentions)](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1161516&qs=pros-and-cons#reviews) Users find Fathom's **ease of use** exceptional, enhancing productivity with its intuitive interface and seamless navigation. [(954 mentions)](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1159617&qs=pros-and-cons#reviews) Users value the **accurate and efficient note-taking** of Fathom, enhancing focus during meetings and streamlining communication. [(862 mentions)](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1157164&qs=pros-and-cons#reviews) Users face challenges with **meeting report accuracy** and find some features limited to paid subscriptions. [(329 mentions)](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1157256&qs=pros-and-cons#reviews) Users experience **recording issues** with Fathom, including inaccuracies and unnecessary automatic recordings during meetings. [(258 mentions)](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1161057&qs=pros-and-cons#reviews) Users face **call attribution issues** during ad hoc meetings, complicating reporting and future call tracking. [(171 mentions)](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1161073&qs=pros-and-cons#reviews) Users face **recording limitations** with Fathom, inadvertently capturing meetings they don't wish to record. [(164 mentions)](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1160522&qs=pros-and-cons#reviews) Users experience **joining issues** with Fathom, needing to manually add it to meetings instead of automatic participation. [(161 mentions)](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1156502&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Fathom ##### 1. Accuracy Users praise Fathom for its **incredible accuracy** in note-taking, enhancing engagement and streamlining meeting recaps. [ See 1124 mentions ](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1156638&qs=pros-and-cons#reviews) See Related User Reviews ![Suraj J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj J.") SJ Suraj J. Mid-Market (51-1000 emp.) 5.0/5 "Instant Meeting Notes, Flawless Integration" What do you like about Fathom? I love how Fathom sends all the data back to us so quickly. As soon as the meeting finishes, I have the notes, the recording, and the action items in ![Kyle L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kyle L.") KL Kyle L. Small-Business (50 or fewer emp.) 5.0/5 "Excellent tool for productivity, interview experience for candidates & more" What do you like about Fathom? I find myself asking more questions in conversation than when handling the same process manually. Having access to a general summary, Question & A ##### 2. AI Summary Users enjoy the **delightfully simple setup** of Fathom, enhancing their meeting experience across various platforms effortlessly. [ See 1119 mentions ](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1157098&qs=pros-and-cons#reviews) See Related User Reviews ![Paul M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul M.") PM Paul M. Small-Business (50 or fewer emp.) 5.0/5 "Indispensable Note-Taking Tool with Seamless Integration and Smart Summaries" What do you like about Fathom? As a Clinical Hypnotherapist working with very complex cases, excellent note-taking is a must for my practice to satisfy both local and European legal ![Kyle L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kyle L.") KL Kyle L. Small-Business (50 or fewer emp.) 5.0/5 "Excellent tool for productivity, interview experience for candidates & more" What do you like about Fathom? I find myself asking more questions in conversation than when handling the same process manually. Having access to a general summary, Question & A ##### 3. Helpful Users value Fathom for its **helpful automatic note-taking** and efficient task management during meetings, enhancing productivity. [ See 995 mentions ](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1161516&qs=pros-and-cons#reviews) See Related User Reviews ![Paul M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul M.") PM Paul M. Small-Business (50 or fewer emp.) 5.0/5 "Indispensable Note-Taking Tool with Seamless Integration and Smart Summaries" What do you like about Fathom? As a Clinical Hypnotherapist working with very complex cases, excellent note-taking is a must for my practice to satisfy both local and European legal ![Daniel C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel C.") DC Daniel C. Small-Business (50 or fewer emp.) 4.5/5 "Simplifies Meetings, Frustrated by SSO" What do you like about Fathom? I find Fathom invaluable for recording meetings with our clients as well as internal meetings. Each Fathom recording acts as a source of truth for wha ##### 4. Ease of Use Users find Fathom's **ease of use** exceptional, enhancing productivity with its intuitive interface and seamless navigation. [ See 954 mentions ](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1159617&qs=pros-and-cons#reviews) See Related User Reviews ![Paul M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul M.") PM Paul M. Small-Business (50 or fewer emp.) 5.0/5 "Indispensable Note-Taking Tool with Seamless Integration and Smart Summaries" What do you like about Fathom? As a Clinical Hypnotherapist working with very complex cases, excellent note-taking is a must for my practice to satisfy both local and European legal ![Daniel C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel C.") DC Daniel C. Small-Business (50 or fewer emp.) 4.5/5 "Simplifies Meetings, Frustrated by SSO" What do you like about Fathom? I find Fathom invaluable for recording meetings with our clients as well as internal meetings. Each Fathom recording acts as a source of truth for wha ##### 5. Note-taking Users value the **accurate and efficient note-taking** of Fathom, enhancing focus during meetings and streamlining communication. [ See 862 mentions ](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1157164&qs=pros-and-cons#reviews) See Related User Reviews ![Elliott G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elliott G.") EG Elliott G. Small-Business (50 or fewer emp.) 5.0/5 "Word-for-Word Notes in Context That Boost Productivity" What do you like about Fathom? It takes notes and its like its giving them back to you word for word, but also in context. this has helped me out alot with going through them and us ![Andrea V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea V.") AV Andrea V. Small-Business (50 or fewer emp.) 5.0/5 "Fathom Makes Meeting Notes Effortless and Reliable" What do you like about Fathom? I usually have meetings every day, and it really helps me a lot with taking notes and making sure I don’t miss any important details from the meeting. ### 5 Cons or Disadvantages of Fathom ##### 1. Meeting Management Users face challenges with **meeting report accuracy** and find some features limited to paid subscriptions. [ See 329 mentions ](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1157256&qs=pros-and-cons#reviews) See Related User Reviews ![Roccini R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roccini R.") RR Roccini R. Small-Business (50 or fewer emp.) 5.0/5 "Best Note taker!" What do you dislike about Fathom? Whenever there is a long pause in the meeting, when there is no one is speaking, it can cause an error on Fathom and sometimes the recording cannot be LJ Liz J. Small-Business (50 or fewer emp.) 5.0/5 "Revolutionized Team Collaboration with Brilliant Ask Fathom Feature" What do you dislike about Fathom? I’m still trying to figure out how to make sure it records the correct meetings. ##### 2. Recording Issues Users experience **recording issues** with Fathom, including inaccuracies and unnecessary automatic recordings during meetings. [ See 258 mentions ](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1161057&qs=pros-and-cons#reviews) See Related User Reviews ![Paul M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul M.") PM Paul M. Small-Business (50 or fewer emp.) 5.0/5 "Indispensable Note-Taking Tool with Seamless Integration and Smart Summaries" What do you dislike about Fathom? While the AI is generally impressive, being based in Europe means I work with clients who often have strong Irish, Northern Irish, or Scottish accents ![Roccini R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roccini R.") RR Roccini R. Small-Business (50 or fewer emp.) 5.0/5 "Best Note taker!" What do you dislike about Fathom? Whenever there is a long pause in the meeting, when there is no one is speaking, it can cause an error on Fathom and sometimes the recording cannot be ##### 3. Call Issues Users face **call attribution issues** during ad hoc meetings, complicating reporting and future call tracking. [ See 171 mentions ](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1161073&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Fast and Accurate Meeting Summaries and Next Steps—Easy to Implement and Use Daily" What do you dislike about Fathom? I have two accounts, one for a nonprofit/personal and one for work. It is sometimes hard to automatically get the right account to take notes on a cal ![Chris H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris H.") CH Chris H. Small-Business (50 or fewer emp.) 5.0/5 "Friendly UI and Customizable Note Templates That Save Us Tons of Time" What do you dislike about Fathom? I wish during a call it didn't come up as it's own window or screen on the call. I get that it has to alert us that it is recording, but it would be n ##### 4. Recording Limitations Users face **recording limitations** with Fathom, inadvertently capturing meetings they don't wish to record. [ See 164 mentions ](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1160522&qs=pros-and-cons#reviews) See Related User Reviews ![Roccini R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roccini R.") RR Roccini R. Small-Business (50 or fewer emp.) 5.0/5 "Best Note taker!" What do you dislike about Fathom? Whenever there is a long pause in the meeting, when there is no one is speaking, it can cause an error on Fathom and sometimes the recording cannot be LJ Liz J. Small-Business (50 or fewer emp.) 5.0/5 "Revolutionized Team Collaboration with Brilliant Ask Fathom Feature" What do you dislike about Fathom? I’m still trying to figure out how to make sure it records the correct meetings. ##### 5. Joining Issues Users experience **joining issues** with Fathom, needing to manually add it to meetings instead of automatic participation. [ See 161 mentions ](https://www.g2.com/products/fathom-video/reviews?filters%5Bsentiment_snippet%5D=1156502&qs=pros-and-cons#reviews) See Related User Reviews ![Andrea V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea V.") AV Andrea V. Small-Business (50 or fewer emp.) 5.0/5 "Fathom Makes Meeting Notes Effortless and Reliable" What do you dislike about Fathom? Sometimes it won’t join some of my meetings, and I don’t know why. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Easy Meeting Recording with Pause/Resume, Highlights, and Talk Time Insights" What do you dislike about Fathom? The Fathom pop-up doesn’t appear when I’m using Zoom in full-screen mode on my Mac. I have to exit Zoom’s full-screen view to access the pop-up. ![BK Tarun D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "BK Tarun D.") BD BK Tarun D. Software Developer Small-Business (50 or fewer emp.) 7/7/2026 "Exceptional Meeting Summaries and Notes, Seamless Meeting Recordings" 5/5 What do you like best about Fathom? Fathom being a note taker and meeting recorder, the UI is minimal as expected which means it does not distract or cover over my main windows or work. The UI simply lists the current and recent meetings with some common options which is brilliant. The app. integrates efficiently by joining my Teams meeting automatically. Also, the option of having only 1 Fathom agent per meeting when multiple team members are using Fathom is pretty good as it prevents multiple recordings of the same meeting. The performance in terms of listing key points and todos from meetings is exceptional and I think it uses AI to do this as the text in the notes from Fathom is not verbatim from the meeting. Overall it saves me a lot of time which I was otherwise using to note down key points or todos from a meeting, causing sometimes in meetings to miss some points while manually noting down. Fathom has resolved this exceptionally. Review collected by and hosted on G2.com. What do you dislike about Fathom? Initially in multi user meetings, we had 4-5 Fathom agents for different users joining in and essentially duplicating the meeting recording and notes. We had to ask the engineering team to look into resolving this, and the solution of 1 Fathom agent per meeting resolved it. I believe this option should be more visible in the UI or in another way. Review collected by and hosted on G2.com. What problems is Fathom solving and how is that benefiting you? The basic problem that Fathom has solved is that I no longer have to note down important points during a meeting or todos. This was costing me time during the meeting and often after the meeting for refining the notes. Also earlier, sometimes during the meeting I was missing some points while manually taking notes. With Fathom, the benefit is 2 fold. Firstly, notes are automatically taken and summarized with separate lists for key points and todos for each member. Additionally, the meeting is recorded for later review. Also, Fathom allows me the option for some meetings to automatically send notes to members after the meeting along with the esy share option for team members. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Aarush B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aarush B.") AB Aarush B. Undergraduate Researcher Small-Business (50 or fewer emp.) 7/7/2026 "Lightweight, Versatile Tool That Helps Me Stay Focused in Meetings" 5/5 What do you like best about Fathom? That it is lightweight, easy to use, versatile and helps me pay attention in a meeting rather than having to make notes. Which is especially hard for me because I am blind, so I use a screen reader. Therefore, if I have to make notes myself, I have to listen to the speaker, my screen reader, and also have mental energy and attention left to try and summerize what I'm taking in. Review collected by and hosted on G2.com. What do you dislike about Fathom? There are some screen reader accessibility issues with it, some elements being unlabeled. It's not impossible to use, but cumbersome at certain points. If more fixes were made to get the app to follow WCAG guide lines, I would appreciate it. Review collected by and hosted on G2.com. What problems is Fathom solving and how is that benefiting you? We are currently conducting customer interviews to Annelise and segment our market. Fathom is instrumental in helping us draw key insights; such as key choke-points for our potential customers when attempting to define the problem. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Cassie C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cassie C.") CC Cassie C. Senior Salesforce Consultant Mid-Market (51-1000 emp.) 6/19/2024 "Takes the pressure off taking notes while actively listening." 5/5 What do you like best about Fathom? I am in meetings a lot of the day, often I am sharing my screen to demo and trying to take notes on another screen for follow-up. Fathom allows me to be fully present with the client with the ability to review the call after. Love that it emails a summary to all participants after call, one less thing I have to remember to do. Also like that the summary has links that take me directly to the spot in the recording where that item was discussed. You can also send out a specific line item to people that weren't on the call. Review collected by and hosted on G2.com. What do you dislike about Fathom? I don't like that Fathom shows as on video in Teams, takes a lot of space and looks like I am on the call from 2 devices. Review collected by and hosted on G2.com. What problems is Fathom solving and how is that benefiting you? Solves for me taking notes while having discussions and being actively involved. Solves me summarizing my own messy notes in order to send to clients after a call. Allows me to send specific section to support personnel. Review collected by and hosted on G2.com. Show More 6/25/2026 Current UserValidated ReviewerSource: Organic ![Robert M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert M.") RM Robert M. Director / Consultant Small-Business (50 or fewer emp.) 6/23/2026 "Excellent Free Plan, Solid Support, and a robust MCP" 4.5/5 What do you like best about Fathom? Fathom’s free plan is excellent - one of the very best on the market. Onboarding and support have been solid. The user interface is mostly straightforward. Meeting transcripts and summaries are generated and delivered extremely quickly, usually within a minute or two after the meeting ends. And they are for the most part, very well structured and contain the right amount of detail. Finally, Fathom’s MCP is excellent- it’s been essential for tying Fathom into other tools in our software ecosystem. We are new to Fathom but it has already become a permanent and core part of our enterprise stack. Review collected by and hosted on G2.com. What do you dislike about Fathom? There are a few quirks in Fathom's UX that make some basic functions harder to find than they should be. E.g. sometimes I have found that it is not possible to minimise the floating Fathom app in a meeting. While other times, the function is available. I also wish it were easier to add Fathom to an unscheduled meeting in Teams. So far, I haven’t been able to find a way to do that. It would be great if Fathom could release a Teams app that’s accessible directly from the Teams meeting UI. My only issue with the AI meeting summaries is how actions are presented: they’re split between “Action Items” at the top, the summary body itself, and in “Next Steps” at the end. It doesn’t feel clean, and it still requires trawling through the summary to make sure you’ve captured every action. Review collected by and hosted on G2.com. What problems is Fathom solving and how is that benefiting you? Through Fathom's MCP, we have been able to automate creating meeting actions in our project management app. This has removed quite a bit of manual work and closed the gap between raising actions and tracking them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![imran o.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "imran o.") IO imran o. Director Small-Business (50 or fewer emp.) 6/29/2026 "Fathom: Effortless Background Recording with Accurate Call Summaries" 4.5/5 What do you like best about Fathom? Honestly, the absolute best part is that I don't have to scramble to take notes anymore. Fathom just sits in the background, records, and puts together a surprisingly accurate summary right after the call ends. Review collected by and hosted on G2.com. What do you dislike about Fathom? Sometimes having the bot physically join the call as a "participant" can throw off clients or people who aren't used to it. It usually requires a quick 10-second explanation at the start of the meeting so people don't think they're being spied on. Review collected by and hosted on G2.com. What problems is Fathom solving and how is that benefiting you? Before Fathom, managing call notes was a massive headache. I could have a great conversation and then waste 15 minutes manually updating records and setting up follow-ups. The biggest problem it solves is the data-entry work: it captures everything accurately and integrates seamlessly with my existing workflows. The main benefit? It frees me up to focus on strategy and building things, rather than acting as a data-entry clerk. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Yasu C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yasu C.") YC Yasu C. Founder Small-Business (50 or fewer emp.) 6/11/2026 "Essential for Sales Calls and Follow-Up" 5/5 What do you like best about Fathom? Fathom has become a core part of my sales and partnership workflow. It automatically records, transcribes, and summarizes meetings with very little setup, which saves significant time after every call. What I find most valuable is the quality of the AI-generated summaries and action items. Instead of spending time taking notes, I can focus entirely on the conversation. After the meeting, I get a structured summary, key discussion points, follow-ups, and next steps that are easy to share with prospects, partners, and internal stakeholders. Review collected by and hosted on G2.com. What do you dislike about Fathom? There is very little to dislike. Occasionally, some industry-specific terminology or company names require minor corrections in the transcript, especially during highly technical discussions. Review collected by and hosted on G2.com. What problems is Fathom solving and how is that benefiting you? Fathom solves the problem of manual note-taking and post-meeting administration. Before using Fathom, I spent considerable time capturing notes, writing summaries, and organizing follow-up actions after sales, partnership, and customer meetings. Now those tasks are largely automated. The biggest benefit is that I can be fully present during conversations while still maintaining a reliable record of every discussion. This has improved follow-up quality, reduced administrative work, and increased the number of meetings I can effectively manage each week. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JO JohnBosco O. Evidence and Impact Analyst Small-Business (50 or fewer emp.) 6/11/2026 "Easy-to-Use, Reliable Notetaker with Seamless Calendar Integrations and Fast, Accurate Summaries" 5/5 What do you like best about Fathom? 1) The interface is really easy to use. 2) It integrates with your Google, Zoom & Teams calendar seamlessly and the app you install also pops up once your meeting is about to start, giving you a reminder for your meeting 3) You get your full transcript, the video recording and the summary of the meeting, regardless of the platform you used and the length of the meeting. 4) Guess what? Even on the free tier, all these services are still available endlessly 5) I have also noticed that its native transcription works more accurately out of the 3 I tried. 6) After your meeting, it automatically sends you and other participants the summary 7) That summary is sent within 3 minutes, and you can also customise who gets 8) And yes, when you newly create an account, there are interactive video lessons that teach you how to use the fathom.video notetaker's app and web interface Review collected by and hosted on G2.com. What do you dislike about Fathom? Ummm... you cannot eat your cake and have it back. The full video recording of your meeting is saved to the cloud. So if you are not comfortable with that, then that's the only downside I know I have not tried requesting them to delete a recording before though. You can try Review collected by and hosted on G2.com. What problems is Fathom solving and how is that benefiting you? Sometimes other notetakers fail me. Seriously. But fathom? It never does that. Never It even saved me yesterday again for a virtual interview conducted. I did not know that Teams did not enable transcripts Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Maria B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria B.") MB Maria B. CEO Small-Business (50 or fewer emp.) 6/10/2026 "Outstanding AI Meeting Summaries, Seamless Integrations, and Real Strategic Insights" 5/5 What do you like best about Fathom? \*\*UI / UX\*\* Exceptionally easy to use. The interface is clean, intuitive, and requires almost no training. Our team adopted it quickly, and it became part of our workflow almost immediately. \*\*Integrations\*\* Fathom works brilliantly with our wider tech stack, but what has been particularly powerful is using it alongside Claude. We can ask Claude questions about meetings that happened months ago and instantly surface decisions, themes, and insights without having to search through notes manually. \*\*Performance\*\* Reliable, accurate, and fast. Meeting summaries, action points, and transcripts are consistently high quality, helping us stay focused during conversations rather than taking notes. \*\*Pricing / ROI\*\* The ROI is outstanding. It saves hours every week and is free for charities, which is remarkable. For a small organisation, the value far exceeds the cost. \*\*Support / Onboarding\*\* Very straightforward to set up and use. The learning curve is minimal, making it easy for teams to get value from day one. \*\*AI / Intelligence\*\* This is where Fathom really shines. Beyond summarising meetings, it helps us identify patterns and themes across conversations. We can analyse how much time we spend on different topics, spot emerging strategic issues that we had not consciously recognised, and uncover recurring themes across months of meetings. It genuinely helps move our work forward and improves decision-making. I've recommended Fathom to many other charities and nonprofits. It is one of the most useful AI tools we use. Review collected by and hosted on G2.com. What do you dislike about Fathom? The only area where Fathom could improve is name recognition. As an international charity working across Africa, Asia, Latin America, and Europe, many of our meetings include names that are less common in English-speaking contexts. Occasionally, Fathom misspells names in transcripts and summaries. For example, one of my colleagues is called Ksenia, and her name is sometimes transcribed incorrectly. The impact is relatively minor because the overall transcript quality is excellent, but it does mean that I occasionally need to review summaries before sharing them externally. It would be helpful if Fathom allowed users to build a custom organisation dictionary or learn names from previous meetings so that accuracy improves over time. That said, this is a small issue in an otherwise outstanding product. The AI summaries, ease of use, integrations, and strategic insights more than compensate for the occasional spelling error. In particular, combining Fathom with Claude has been transformative for our organisation. Months after a meeting has taken place, we can analyse discussions, identify recurring themes, uncover issues that were emerging beneath the surface, and understand how our team is spending its time. These insights have genuinely improved our decision-making and strategic planning. I've recommended Fathom to many other charities. The fact that it offers a free plan for nonprofits makes it even more valuable, and it remains one of the most useful AI tools we use. Review collected by and hosted on G2.com. What problems is Fathom solving and how is that benefiting you? Before implementing Fathom, we struggled with internal communication and meeting follow-up. Important decisions, actions, and discussions could be interpreted differently by different people, and someone always had to spend time writing notes and circulating them afterwards. As a growing international charity, this created inefficiencies and sometimes led to misunderstandings. Now, meeting summaries, decisions, and action points are available almost immediately after a meeting. This has significantly improved accountability, alignment, and communication across our team. When there is any uncertainty about what was agreed, we can quickly refer back to the meeting record rather than relying on memory. The result is fewer misunderstandings, better follow-through, and a considerable saving in staff time every week. We have tested other note-taking tools, including Microsoft's built-in meeting notes, but we consistently find Fathom's accuracy to be superior. The AI summaries are concise, reliable, and genuinely useful. The platform is also very thoughtful in its design. It is unobtrusive during meetings and automatically notifies participants in advance, giving them the opportunity to opt out if they prefer not to be recorded. One of the most valuable features for us is the ability to combine Fathom with Claude. Months after a meeting has taken place, we can analyse conversations across multiple meetings, identify recurring themes, spot emerging strategic issues, understand how time is being allocated, and uncover patterns that were not obvious at the time. This has strengthened our decision-making and strategic planning. The only improvement I would suggest is better recognition of international names. Because we work across many countries, names are occasionally transcribed incorrectly. The impact is small, but a custom organisation dictionary that learns names over time would make an already excellent product even better. Overall, Fathom has become an essential part of how we work. It is easy to use, delivers exceptional value, and has improved communication, accountability, and organisational learning across our team. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Sophie H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sophie H.") SH Sophie H. Fotografin Small-Business (50 or fewer emp.) 8/4/2026 "Effortless Meeting Notes and Clear AI Summaries" 5/5 What do you like best about Fathom? Easiness to integrate into my meetings, Free Plan gives me enough features/freedom. I like that I don't have to worry about taking notes during my meetings and it improves my focus during meetings. The AI summary afterwards helps me a lot to get clear on what matters and what actions follow next. Review collected by and hosted on G2.com. What do you dislike about Fathom? Sometimes the Notetaker doesn't join my meetings by itself and I have to manually trigger it. Could be bug or setup issue. Review collected by and hosted on G2.com. What problems is Fathom solving and how is that benefiting you? Saves a lot of time but more so improves my focus during meetings. A lot of times I worried that I would miss certain ideas or tasks when I don't write them down immediately. Now, I can focus on clients, the meeting itself and check off tasks afterwards Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Dawn R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dawn R.") DR Dawn R. Enterprise Sales Leader Small-Business (50 or fewer emp.) 6/3/2026 "Intuitive Meeting Notes with Excellent AI Summaries and Seamless HubSpot Integration" 5/5 What do you like best about Fathom? I love that it store video that I can share with customers (it will even auto-share if I want it to), makes detailed, organized notes, and links each note to the timestamp in the video so I can immediately jump to it. The AI that writes the meeting notes does a great job of summarizing what's important, some of the best I've seen. I didn't need much support for onboarding because it's very intuitive to use. It integrates perfectly with HubSpot and will automatically transfer my meeting notes, and integrates well with Claude as well. The price is reasonable as well. I've never had any issues with performance. I don't think it's ever been down when I needed to use it. Review collected by and hosted on G2.com. What do you dislike about Fathom? The only annoyance is the way the icon presents on the screen. It typically gets in the way of clicking other buttons, but you can slide it around and move it out of the way, so it's a minor annoyance. I'm not sure how else they would display it to make it better. Review collected by and hosted on G2.com. What problems is Fathom solving and how is that benefiting you? I needed a way to elegantly and in an organized manner share recordings as well as notes with my customers and record them for myself. Fathom does all of that automatically, and I don't need to spend hours of work doing it after each call. Review collected by and hosted on G2.com. 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