--- title: Matrix42 FastViewer Reviews meta_title: 'Matrix42 FastViewer Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 84 reviews by the users' company size, role or industry to find out how Matrix42 FastViewer works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 84 scale: '5' date_modified: '2026-07-17' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # Matrix42 FastViewer Reviews **Vendor:** Matrix42 **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.3/5.0 **Total Reviews:** 84 ## About Matrix42 FastViewer Matrix42 FastViewer is a remote support and maintenance solution designed to facilitate seamless remote control of computers and devices, regardless of location. It enables IT teams to troubleshoot issues, perform maintenance tasks, and transfer files efficiently, all while ensuring secure and reliable connections. Key Features and Functionality: - Remote Control: Access and control unattended computers and servers as if on-site, allowing for efficient troubleshooting and maintenance. - Multiple Access Points: Utilize FastViewer through a standalone web-based browser application, a desktop application for Windows and Mac, or an integrated web-based application within Matrix42’s Enterprise Service Management. - File Transfer: Easily transfer individual files and folders or synchronize entire folder structures between devices. - Multi-Monitor Support: Collaborate effectively with support for multiple monitors, enhancing the remote working experience. - Unattended Access: Manage and control devices without the need for an on-site presence, providing flexibility and scalability for IT operations. - Security: Ensure data protection with 256-bit AES encryption, safeguarding all remote sessions and file transfers. Primary Value and User Solutions: FastViewer addresses the growing need for robust remote support tools in an increasingly remote and hybrid work environment. By enabling IT departments to resolve issues remotely, it reduces the need for on-site visits, leading to significant cost and time savings. The solution enhances productivity by accelerating ticket resolution and minimizing downtime, allowing employees to focus on their core tasks without interruptions. Its flexibility and ease of use make it an ideal choice for organizations seeking to centralize IT operations and provide consistent support across various locations. ## Matrix42 FastViewer Pros & Cons **What users like:** - Users appreciate the **ease of use** of Matrix42 FastViewer, highlighting its simple setup and user-friendly interface. (22 reviews) - Users highlight the **ease of remote control** and connectivity of Matrix42 FastViewer, enhancing online collaboration effortlessly. (14 reviews) - Users appreciate the **secure connection protocols** of Matrix42 FastViewer, enhancing trust in remote communications and support. (8 reviews) - Users value the **high-quality audio and user-friendly interface** of Matrix42 FastViewer for seamless online meetings. (8 reviews) - Users praise the **amazing video quality** of Matrix42 FastViewer, enhancing their remote meetings and communication efficiency. (7 reviews) - Easy Communication (6 reviews) - Easy Setup (6 reviews) - Users appreciate the **high quality** of Matrix42 FastViewer, noting its reliable performance and user-friendly experience. (6 reviews) - Users appreciate the **reliability** of Matrix42 FastViewer, consistently delivering efficient support and seamless remote collaboration. (6 reviews) - User Interface (6 reviews) **What users dislike:** - Users find the **pricing of Matrix42 FastViewer to be relatively high** , limiting access for small businesses and users. (8 reviews) - Users find FastViewer's **limited features** and customization options hinder flexibility and performance for diverse needs. (6 reviews) - Users often face **connectivity issues** with FastViewer, affecting accessibility and overall user experience. (5 reviews) - Users often experience **connection issues** that hinder data transfer and affect overall usability of FastViewer. (4 reviews) - Users experience **slow loading** times with Matrix42 FastViewer, particularly when transferring large files, affecting overall efficiency. (4 reviews) - Internet Dependency (3 reviews) - Invitation Issues (3 reviews) - Learning Curve (3 reviews) - Users find the **lack of advanced features** in Matrix42 FastViewer limits customization and integration with other tools. (3 reviews) - Screen Sharing (3 reviews) ## Matrix42 FastViewer Reviews ### 1. Fastviewer review **Rating:** 4.5/5.0 stars **Reviewed by:** Zakaria I. | Freelancer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Matrix42 FastViewer?** This is the finest in class for me to use online conferencing. With a fastviewer, we can hold online meetings and presentations. **What do you dislike about Matrix42 FastViewer?** This product has nothing to hate about it. It includes all of the tools required for the conference. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** I'm seeking for a large-scale video conferencing program that will allow me to have meetings online and provide customers with point solutions. ### 2. A great remote working solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2022 **What do you like best about Matrix42 FastViewer?** Fastviewer is one of the useful softwares available that can help to connect, share and work collaboratively in a remote environment. I started using it based on the positive reviews from several users and there is no doubt that I second their opinion. Fastviewer is relatively easy to use and users can remotely control the other devices, transfer files, conduct audio and video conferences and webinars without any lags. The best part is that it is compatible with all operating systems like Windows, Mac, Android and iOS which helps the users to be not restricted to a single platform. Also the features like end to end encryption along with good customer support make it a perfect option for organizations that are looking for remote working collaboration solutions. **What do you dislike about Matrix42 FastViewer?** I feel the User Interface can be improved and a free version of this product should be introduced. Also, if the developers can bring in additional options to use and pay and more pricing plans, it will be helpful for the users who have budget constraints. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Fastviewer helps me to connect remotely with other users. I can organize audio and video calls seamlessly and am also able to transfer my files with other users without any lags. ### 3. Easy to use conferencing **Rating:** 4.0/5.0 stars **Reviewed by:** Sean S. | Business Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2022 **What do you like best about Matrix42 FastViewer?** The learning curve was low and we were able to start conferences with small and large numbers quite quickly **What do you dislike about Matrix42 FastViewer?** It's not as well known as some of the other options out there, and we did have a few people outside the organization thinking invites were spam. **Recommendations to others considering Matrix42 FastViewer:** It's worth checking out **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Virtual meetings are simple to set up and attend. ### 4. Loving the Fastviewer app **Rating:** 5.0/5.0 stars **Reviewed by:** Heema S. | IT Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2022 **What do you like best about Matrix42 FastViewer?** Being new to the market it has so many features for remote sessions, meeting scheduling and other features in one **What do you dislike about Matrix42 FastViewer?** Sometimes the application hangs and closes due to a memory issue **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Remote sessions to virtual machines and moving files fast and easy ### 5. working remotely **Rating:** 5.0/5.0 stars **Reviewed by:** Karen S. | care provider, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2022 **What do you like best about Matrix42 FastViewer?** Using this allows you to be able to work from home and be able to get connected quickly and securely online. Using this enables you to keep your distance and still keep in touch and communication can be from anywhere there are no holdbacks. **What do you dislike about Matrix42 FastViewer?** There is nothing i can see that i dislike using this software the only thing that would not work out is a bad wifi conection I dont see where any improvements to be made **What problems is Matrix42 FastViewer solving and how is that benefiting you?** This gives me the ability to talk to my associates securely yes i am benefiting and able to get business taken care of faster and to be able contact more people ### 6. Fastviewer for video conferencing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2022 **What do you like best about Matrix42 FastViewer?** Fastviewer is one of the amazing tool for video conferencing, business related meetings, requirements gatherings, content sharing functionalities. This software incorporated necessary security functionalities as well **What do you dislike about Matrix42 FastViewer?** Almost all the functionalities and security related functionalities are good! It has a user friendly UI as well! so as a user I loved almost all the functionalities **Recommendations to others considering Matrix42 FastViewer:** I recommend fastviewer for secured business related video and audio conferencing, easy to use and access! good UI **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Business related video conferencing, secured way of file sharing, content sharing, peer screen sharing and accessing, good quality of audio and videos during meetings, mute functions etc ### 7. fastviewer **Rating:** 4.0/5.0 stars **Reviewed by:** manohar b. | Lead Consultant, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** June 27, 2022 **What do you like best about Matrix42 FastViewer?** It is good for online meetings and web conferences.I like this is the one. **What do you dislike about Matrix42 FastViewer?** Sometimes it is struck and not able to hear anything in between the meeting. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Solving the team meetings and we conferences. ### 8. quality tool with friendly use **Rating:** 5.0/5.0 stars **Reviewed by:** Dr Tahir Hussain K. | Assistant Principal Medical Officer (BPS-19), Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2022 **What do you like best about Matrix42 FastViewer?** As Name directly attracts the user about its quality and fast solution of problems. A tool which provides easy to start, as well as to share the screen on without interruptions. **What do you dislike about Matrix42 FastViewer?** Sometimes I face lagging and delay in workimg which may be improved with good speed of internet connection. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** complete liberty and convenience in planning and carrying out meetings and interface conferences. a beauty of this software. ### 9. "Meeting progressed beyond" **Rating:** 4.0/5.0 stars **Reviewed by:** Mst Rahima K. | Sales Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2021 **What do you like best about Matrix42 FastViewer?** Fastviewer is one of the most useful features on the market, and it's neatly organized, as far as I can tell.   User-friendly UI makes it easy for me to connect with other members of my team and manage the connection without any hassles in configuring. Fastviewer allows us to define remote connection services in a more professional light among teams. We can connect computers with different operating systems in this way, allowing us to handle a wide range of situations. Signing up is simple, and it's perfect for software training sessions or team meetings. **What do you dislike about Matrix42 FastViewer?** Fastviewer is a corporate-oriented solution, and while it does offer a variety of payment options, it might be expensive for a small business. The expenses of a license, a time-based prepaid service, or a revenue-based on usage may add up over time. **Recommendations to others considering Matrix42 FastViewer:** In terms of functionality, Fastviewer is an excellent place to start. As one of the complete software on the market, it delivers a fantastic remote connection that will benefit any company. Test out this program, and it's one of the best for online meetings. I recommended it! **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Meetings with clients from afar can be attached using this simple way. Links between computers running different operating systems allow for wide-ranging integration in many diverse workplaces. As a cross-platform software, Fastviewer is utilized effectively on a variety of platforms. As a result of the fastening, I don't have to worry about the meeting as much as before. ### 10. Multiple functional Remote collaboration software **Rating:** 3.5/5.0 stars **Reviewed by:** laraib m. | Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2021 **What do you like best about Matrix42 FastViewer?** Fastviewer is easy to use. You can share your screen with others during meetings because it remotely works. During sessions, image/ screen and sound quality are excellent. Its instant message facility is beneficial. Provide multiple functional facilities. **What do you dislike about Matrix42 FastViewer?** It meet all my requirements but its quite expensive for a a small business **Recommendations to others considering Matrix42 FastViewer:** Recomemnded **What problems is Matrix42 FastViewer solving and how is that benefiting you?** If you have many branches in your business and you are not able to visit all branches at a time, then you can easily share your screen with others during the meeting. ### 11. Emerging in Market **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2021 **What do you like best about Matrix42 FastViewer?** The complete solution for online meetings, collaboration and web conferencing. **What do you dislike about Matrix42 FastViewer?** As of now there are no cons. But can improve more in coming days . **Recommendations to others considering Matrix42 FastViewer:** Highly recommended **What problems is Matrix42 FastViewer solving and how is that benefiting you?** User friendly. There is no complicated UI ### 12. Good App for Secured Online Meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2022 **What do you like best about Matrix42 FastViewer?** Advising over any concerns with security at it's core. Fast, Reliable Meetings. **What do you dislike about Matrix42 FastViewer?** Very rarely it breaks but reconnects quickly. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Environment Protection and Data Security. ### 13. Great app **Rating:** 4.0/5.0 stars **Reviewed by:** CA Puneet W. | Senior, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2022 **What do you like best about Matrix42 FastViewer?** Its a great app for online meetings, and helps a lot in collaborating with peers and presentations **What do you dislike about Matrix42 FastViewer?** Sometimes lags and slows down, otherwise great app **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Webcasts, web conference ### 14. Fantastic software! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2021 **What do you like best about Matrix42 FastViewer?** Fastview works fantastic. Yes, there are much software out there like Fastviewer; however, with all the different features they offer, it's truly a one-stop-shop. Ease of use and having no glitches was great. **What do you dislike about Matrix42 FastViewer?** It can be a little challenging to navigate from one section to the next; with so much information available on the site, it's easy to get overwhelmed. One thing that we did not like, as a company using Fastviewer was navigating from one page to the next. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Bringing our entire team together on one software that's a one-stop-shop was very nice. Not having to use multiple software for different aspects of our meetings with clients and cauleagues was great. ### 15. Excellent Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 04, 2022 **What do you like best about Matrix42 FastViewer?** Conferencing ad the multiple options integrated with it, user interface etc **What do you dislike about Matrix42 FastViewer?** Nothing as such to highlight .Does the job perfectly. **Recommendations to others considering Matrix42 FastViewer:** Excellent tool for remote working, providing solutions to make work from home easier, it's safe and secure **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Web conferencing, audio calls, transfer and share files, easily accessible with Mac also. It is safe, has good security features, and has numerous options . ### 16. A Quick Review for Fastviewer **Rating:** 4.5/5.0 stars **Reviewed by:** kareem e. | Software Test Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2021 **What do you like best about Matrix42 FastViewer?** The most things I like in this product are that it makes me able to remote control another computer and conducting video and audio conferences and share files throw it **What do you dislike about Matrix42 FastViewer?** The only thing I dislike about this product is the user interface that needs some enhancements to make the user experience better **What problems is Matrix42 FastViewer solving and how is that benefiting you?** This product helped me alot in working from home in Corona time ### 17. Fast viewer review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** January 04, 2022 **What do you like best about Matrix42 FastViewer?** This shared software tools has best in industry price to offer, customer friendly, easy to adopt tools, multiple business solutions **What do you dislike about Matrix42 FastViewer?** Some times it's not as sufficient as it should be while using remotely. **Recommendations to others considering Matrix42 FastViewer:** N/A **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Online meetings, trainings and annual reviews. Productivity like client offering, customer performance solutions and problems fixing of doc management system. ### 18. Fastviewer Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2022 **What do you like best about Matrix42 FastViewer?** Ease of use. Great platform to share screen and instant messaging. Great quality program. **What do you dislike about Matrix42 FastViewer?** Remote connectivity can be less effective than one would expect for this software. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Team meetings, collaboration, conferencing. Increased efficiency. ### 19. Multi-functional platform highly efficient and useful for collaborative conference and meetings **Rating:** 4.0/5.0 stars **Reviewed by:** Kiran H. | Senior Developer, Enterprise (> 1000 emp.) **Reviewed Date:** September 03, 2021 **What do you like best about Matrix42 FastViewer?** Great app for collaborative support, online conferencing and meetings.It supports cross platforms like windows, android and mac systems. **What do you dislike about Matrix42 FastViewer?** It is comparitively slower than other competitors like webex, zoom, teams. Video quailty speed and voice clarity can be improved a lot. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** I'm using Fastviewer for real-time communication, Team meetings, seminars, remote support, and conference. It is a powerful and easy-to-use software for small/mid-level companies. ### 20. One of the best multi-platform support, realtime connect and conferencing tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2021 **What do you like best about Matrix42 FastViewer?** Best support and good for multi-platform system connect. **What do you dislike about Matrix42 FastViewer?** Slow compare to other tools available in market **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Daily meeting connect, conferencing and realtime connect ### 21. Fastviewer is the best and easy way for online collaboration. **Rating:** 4.5/5.0 stars **Reviewed by:** Grecia G. | Assistant responsable community management, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2020 **What do you like best about Matrix42 FastViewer?** It was one of the biggest concerns for me to give 100% availability especially in days of COVID-19 but at the same time resolving the problem of my team was also one of my duty so Fastveiwer made it quite easy and convenient for me. With it, I can arrange a webinar, any online meeting, and online conference from anywhere. It has the capacity to hold 100 attendees for any meeting and also it doesn’t require installation (which usually takes a lot of time). It’s one month trial also helped me in choosing it. **What do you dislike about Matrix42 FastViewer?** I found it a bit expensive because of its other charges like that of license and prepaid service too. According to me, it becomes difficult for an average person to use it although it is a basic need of these days. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** In this tech-oriented world, it is very necessary to have such software every time with you, and using fastener has made my life easy now I don’t need to take stress about meeting as I can summon any meeting from anywhere with so much ease and with a user-friendly interface. All I want from them is to decrease their charges, instead of that, it is my most favorite software. ### 22. Fast, User Friendly UI and easy to use in fast paced environment **Rating:** 4.5/5.0 stars **Reviewed by:** Mukul V. | Student, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2020 **What do you like best about Matrix42 FastViewer?** Thing i like most about fastviewer is its user friendly interface and it enables me to connect with other member of the team efficiently and I can manage the connection fluently without any hurdles in configuring. I can connect with different operating system. , thus offering wide compatibility in different work scenarios, or relationship supplier-client, tutor-student, etc.. it can be used to give inductions of use of software meetings between different members of a group. I can customize my intivitations to send to different participants. This is just like the tool i need to work efficiently. It enables me to communicate with my team perfectly without any problem. **What do you dislike about Matrix42 FastViewer?** It is a software intended for corporate use, and although it has several ways to pay according to use, such as purchase of a license, prepaid service by time or income according to its use, it can become expensive for a small business. I think there should be a way to use it for free. **Recommendations to others considering Matrix42 FastViewer:** If you need a software to organise and maintain your meetings and want to do work from home efficiently then Fastviewer is the best product out there in the market. It is paid but it does't matter because of the services it is providing is perfect and your team's efficiency can be doubled with its use. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** The benifits of fastviewer is that it is a cross platform software i.e it works on different platforms and can be therefore use efficiently. ### 23. the most used tool for all the industries **Rating:** 4.5/5.0 stars **Reviewed by:** mike j. | Sales And Marketing Specialist, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2019 **What do you like best about Matrix42 FastViewer?** I love this software its simplicity and design which is based to meet all the needs of users from being able to share your screen with some other merchant user employee companion client etc, allows us to have an instant messaging that is very helpful at the moment to be explaining something when we are in a video called live allow us that possibility that two users or more being at such distant distances can have a communication with a very clear image and perfect sound is a tool that will all facilitate our work **What do you dislike about Matrix42 FastViewer?** There really are no failures as such in this software we would rely more on the way in which they let us use them, they have designed this software in a more corporate way for larger companies that makes when a user or small business starts using this software would be complicated by several aspects including the economic aspect and I think it is a very important aspect since if it is not profitable there are many more options in the market cheap **Recommendations to others considering Matrix42 FastViewer:** It is a very useful tool that will help your business **What problems is Matrix42 FastViewer solving and how is that benefiting you?** I really only had problems with the support area at the time of wanting to make the payment really is not how they tell you the option to pay becomes a bit complicated by the few methods they have ### 24. Incredible Online meeting Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Nehmib o. | Marketing Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2019 **What do you like best about Matrix42 FastViewer?** FastViewer is an incredible online meeting tool,Its a been my all time software to conduct meeting with my clients on a daily basis,the application offers instat messaging with reliable connection.This applicaton allows upto 100 participants making it suitable when conduct meeting with quite a larger group of peope,Before comminting to using the application the application provides a trial version for you to familiarize with the application,This helps alot with users with doubts about the application,I have simply how the application works **What do you dislike about Matrix42 FastViewer?** Setting up the application for the first use is quite length,The process can be hard to understand,Configurations are also tiresome **Recommendations to others considering Matrix42 FastViewer:** This is one of the best software for online meetings,I would recomend you try it out **What problems is Matrix42 FastViewer solving and how is that benefiting you?** The application has made it possible to conduct online ,eeting husle free and at a cost effective manner,the application offers all the features we needed for an online meeting software,It quite cheaper implimenting and using it ### 25. fast fast viewer **Rating:** 4.5/5.0 stars **Reviewed by:** vicky v. | Software Engineer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2019 **What do you like best about Matrix42 FastViewer?** enables you to make a progressively corporate picture of the remote association benefits between groups, giving various choices, for example, remote sessions to help, permitting trade the location of the association with see and show by and large, can be utilized to give enlistments of utilization of programming, work gatherings between various individuals from a gathering. You can redo the solicitations that are made to the members You can make associations between PCs with various working frameworks, along these lines offering wide similarity in various work situations, or relationship provider customer, guide understudy, and so forth. **What do you dislike about Matrix42 FastViewer?** It is a product planned for corporate use, and despite the fact that it has a few different ways to pay as per use, for example, buy of a permit, prepaid administration by time or salary as per its utilization, it can wind up costly for an independent venture. **Recommendations to others considering Matrix42 FastViewer:** yes i recommend **What problems is Matrix42 FastViewer solving and how is that benefiting you?** noproblems ### 26. Different approaches in different subprograms of the same package. **Rating:** 5.0/5.0 stars **Reviewed by:** Ron M. | User, Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2019 **What do you like best about Matrix42 FastViewer?** It allows you to create an overall image of remote computer communication facilities, offering various options, such as remote support sessions, enabling you to share the contact address to display and reveal as needed. **What do you dislike about Matrix42 FastViewer?** It is a software intended for corporate use, and although it has several forms of payment depending on the use, such as the purchase of a license, prepaid service for time or income according to its use, it can be expensive for a small business. **Recommendations to others considering Matrix42 FastViewer:** One of the most complete software on the market an excellent remote connection. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** I used to give inductions for the use of software, to work with different group members. The invitations issued to the participants can be personalized. You can connect computers with different operating systems and thus provide broad compatibility in various workplaces. ### 27. Fastviewer our experience has been the best **Rating:** 4.0/5.0 stars **Reviewed by:** Mariana L. | Marketing Product Manager - L'Oréal Paris Skincare, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2019 **What do you like best about Matrix42 FastViewer?** We have used Fastviewer for many purposes, especially it has helped us a lot to conduct training workshops and webinars for our administrative staff, and it has also helped us to solve problems quickly, almost instantly, with technical support. **What do you dislike about Matrix42 FastViewer?** We don't have major issues with FastViewer other than implementation, but what we would have to say is that its price for a small company is really expensive. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Now we use remote support software to offer our clients a corporate image of our remote connection services, different approaches for different subprograms. ### 28. Meetings made easy **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2019 **What do you like best about Matrix42 FastViewer?** Fastviewer is excellent due to its simplicity, and it's straightforward to use. Furthermore, creating or joining meetings can be done with minimal hassle. **What do you dislike about Matrix42 FastViewer?** I think the cost is a little "excessive", would be nice to see them reworking their pricing plans. **Recommendations to others considering Matrix42 FastViewer:** If you're looking for an alternative, I would recommend to test it out by yourself, they offer a 30 day trial period. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** We were looking for something different than the other Softwares of the same category have to. ### 29. Start and join meetings fast! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2019 **What do you like best about Matrix42 FastViewer?** The clue is in the name, Fastviewer is a great software. It's easy to start or join meetings, as well as to share the screen on occasion without interruptions. **What do you dislike about Matrix42 FastViewer?** I have experienced some lags at certain points, which could potentially be caused by the reliability of the internet connection at the time. **Recommendations to others considering Matrix42 FastViewer:** Fastviewer has some great features and benefits, if you are looking for an alternative to GoToMeeting or Zoom, then Fastviewer might be an excellent place to start. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** A straightforward way to create/join meetings with clients remotely. ### 30. Fastviewer **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2019 **What do you like best about Matrix42 FastViewer?** Our company used for online meetings. Very stable with little to none glitches during the meetings. **What do you dislike about Matrix42 FastViewer?** Works better on Android devices rather than iOS personally. I had some Audio issues using this on iOS **Recommendations to others considering Matrix42 FastViewer:** Good for online meeting on the go. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Meetings on the go via my phone is very attractive tool. ### 31. Fastviewer **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2019 **What do you like best about Matrix42 FastViewer?** Easy to sign up and start training sessions for employees **What do you dislike about Matrix42 FastViewer?** A few user had some browser issues. Freezing and pages taking long to load. May have been an internet issue though. **Recommendations to others considering Matrix42 FastViewer:** Good for training sessions. Use as trial as we did I recommend **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Setting up training sessions for employees ### 32. Fastviewer **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2019 **What do you like best about Matrix42 FastViewer?** Online remote meetings was easy to set up and use. **What do you dislike about Matrix42 FastViewer?** Slightly pricey for what is offered. There are other products available that provides the same features **Recommendations to others considering Matrix42 FastViewer:** Very easy to sign up and use. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Connecting remotely between teams for collaborative work. ### 33. Fastviewer **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2019 **What do you like best about Matrix42 FastViewer?** We've used for Remote interviews. We're very happy with the Video and Audio quality. **What do you dislike about Matrix42 FastViewer?** Some users had some issue in connecting into the meeting. **Recommendations to others considering Matrix42 FastViewer:** Very good for hosting interviews for potential employees. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Helped us with our interview screening. ### 34. Easy experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2018 **What do you like best about Matrix42 FastViewer?** It is very easy to log into and to utilize screen sharing **What do you dislike about Matrix42 FastViewer?** There is not much that is lacking except that it can be slow at times **What problems is Matrix42 FastViewer solving and how is that benefiting you?** It allows us to easily see examples in real time of how to fix issues or how to explain a new method ## Matrix42 FastViewer Discussions - [Ok](https://www.g2.com/discussions/fastviewer-ok) - 2 comments, 2 upvotes - [What is Fastviewer used for?](https://www.g2.com/discussions/what-is-fastviewer-used-for) - 2 comments, 1 upvote - [What problems are you solving with the product? What benefits have you realized?](https://www.g2.com/discussions/fastviewer-what-problems-are-you-solving-with-the-product-what-benefits-have-you-realized) - 1 comment, 1 upvote - [what problem in Fastviewer version 2020.3.27.0.](https://www.g2.com/discussions/what-problem-in-fastviewer-version-2020-3-27-0) - 1 comment, 1 upvote - [how do i what the best view what i can perform](https://www.g2.com/discussions/how-do-i-what-the-best-view-what-i-can-perform) - 1 comment, 1 upvote - [View Matrix42 FastViewer pricing details and edition comparison](https://www.g2.com/products/matrix42-fastviewer/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-23+00%3A42%3A32+-0500&secure%5Bsession_id%5D=398bd9bd-5f21-45af-9c94-d082df1d364a&secure%5Btoken%5D=2d823ef318781b8dfb2dd646fbadd32be380c56e45ee966a1c9f65daf2b1ad43&format=llm_user) ## Matrix42 FastViewer Features **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Maintenance** - Remote Reboot - Remote Printing **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Security** - Data Encryption - Compliance **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **Performance** - Reporting **Administration** - Usage Information - Integrations - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Device Control **Security** - Remote Wipe - Device Management - Device Enrollment ## Top Matrix42 FastViewer Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,950 reviews) - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) - 4.7/5.0 (692 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) - 4.7/5.0 (479 reviews)