Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Small-Business (50 or fewer emp.)
"Good communication with technical staff when needed, easy to use platform"
5/5
What do you like best about FastSpring?

You can set up your platform without being an expert. They keep improving to make thing easier. Review collected by and hosted on G2.com.

What do you dislike about FastSpring?

The connection to third party software license providers can be a bit cumbersome. Review collected by and hosted on G2.com.

Verified User in Civil Engineering
AC
Verified User in Civil Engineering
Small-Business (50 or fewer emp.)
"Little software producer"
5/5
What do you like best about FastSpring?

Easy to add products. No need to manage the payment section and transactions. Review collected by and hosted on G2.com.

What do you dislike about FastSpring?

Difficult to manage subscriptions and impossibility to downloads for subscribers. Review collected by and hosted on G2.com.

Response from Katie Stephan of FastSpring
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Jay T.
JT
Jay T.
Intern
Mid-Market (51-1000 emp.)
"Great tool for online store management"
4/5
What do you like best about FastSpring?

Security of data is awesome in FastSpring.

We can manage multiple items in FastSpring easily.

Handling of return in good in FastSpring. Review collected by and hosted on G2.com.

What do you dislike about FastSpring?

Customer support needs to be better for FastSpring. Review collected by and hosted on G2.com.

YH
Yusef H.
Software developer
Small-Business (50 or fewer emp.)
"Good service"
5/5
What do you like best about FastSpring?

FastSpring offers a good service at a moderate cost. Review collected by and hosted on G2.com.

What do you dislike about FastSpring?

The design and features of its dashboard could be improved. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Am very satisficed and glad to have a chance to get my life back on track thank you <3"
5/5
What do you like best about FastSpring?

How easy everything works, our clients satisfied with how fast the payment method works for them , and the variety and options to pay with. Review collected by and hosted on G2.com.

What do you dislike about FastSpring?

Everything is perfect! nothing is missing, i'm 100% satsified :D Review collected by and hosted on G2.com.

RW
Robert W.
Project Manager
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Good Platform"
5/5
What do you like best about FastSpring?

I sell indie games for computer and fastspring is simple to use to sell them and host downloads. Review collected by and hosted on G2.com.

What do you dislike about FastSpring?

Nothing. It's simple and easy to use, fees arent too bad either. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"My FastSpring experience"
4.5/5
What do you like best about FastSpring?

A highly responsive eCommerce solution that we were able to plug into our existing platform with minimal effort. The Pop-up purchase option is fantastic. Review collected by and hosted on G2.com.

What do you dislike about FastSpring?

I would prefer their having a chat-based support option to get immediate responses to client purchase issues. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Keeps payments simple and flexible and handles all the headaches."
5/5
What do you like best about FastSpring?

Setup is easy and they handle all the headaches (taxes). Review collected by and hosted on G2.com.

What do you dislike about FastSpring?

The fees are higher than Stripe & PayPal, but they give you a lot more (it's worth it). Review collected by and hosted on G2.com.

Daryl W.
DW
Daryl W.
Owner
Small-Business (50 or fewer emp.)
"Great E-Commerce Platform"
5/5
What do you like best about FastSpring?

Low fees, Amazon S3 servers, great invoicing options, and I love the webstore storefront. Review collected by and hosted on G2.com.

What do you dislike about FastSpring?

Nothing really so far. Never really have had any complaints. Review collected by and hosted on G2.com.

Cristiano G.
CG
Cristiano G.
Founder
Small-Business (50 or fewer emp.)
"Nice and smooth payment experience"
5/5
What do you like best about FastSpring?

The technical support of Fastspring helped us integrating their platform with our client in an easy and powerful way.

The large variety of payment methods available allows us to fulfil the requirements of most of our customers.

The team of Fastspring has closely followed us throughout the whole integration process, providing extremely helpful information and hands-on practice, solving all the possible doubts we had. Review collected by and hosted on G2.com.

What do you dislike about FastSpring?

The only downside I can think of is the lack of integration with UWP framework for the Windows 10 clients. Review collected by and hosted on G2.com.