--- title: FastSpring Reviews meta_title: 'FastSpring Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 187 reviews by the users' company size, role or industry to find out how FastSpring works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 187 scale: '5' date_modified: '2026-07-18' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # FastSpring Reviews **Vendor:** FastSpring **Category:** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) **Average Rating:** 4.5/5.0 **Total Reviews:** 187 ## About FastSpring FastSpring is the leading merchant of record for global SaaS & software companies and gaming studios – powering over a billion dollars in worldwide transactions every year. We'll manage your checkout, VAT, sales tax, compliance, and more, freeing you to focus on what you do best – building great products and games! For two decades, FastSpring has been a payment provider you can use to sell games or in-game items on your website, web shop, or embedded directly into your game with fully customizable and branded checkouts just for you. Founded in 2005, FastSpring is a privately owned company headquartered in Santa Barbara with offices in Austin, Amsterdam, Singapore, Canada, and the UK. Need to review a charge from one of our sellers?https://fastspring.com/consumer-support For questions about billing or refunds, visit: https://fastspring.com/consumer-support/topics/billing-and-refunds We value your feedback and want to make things right. FastSpring is an authorized reseller of digital products for thousands of global companies. "FS\*," "PP\*FS," or "FSPRG" on your financial statement may indicate a charge from a company that uses FastSpring to process online transactions. ## FastSpring Pros & Cons **What users like:** - Users enjoy the **ease of use** of FastSpring, streamlining e-commerce processes while focusing on business growth. (2 reviews) - Users value the **easy payment processing** of FastSpring, enjoying its flexible options and secure transaction management. (2 reviews) - Users value the **efficient payment management** of FastSpring, streamlining global transactions and subscription billing effortlessly. (2 reviews) - Users value FastSpring for its **secure and flexible payment processing** , simplifying international transactions and enhancing business efficiency. (2 reviews) - Users value the **reliable payment processing** of FastSpring, appreciating its security and efficiency in managing subscriptions. (2 reviews) - All-in-one Solutions (1 reviews) - Automation (1 reviews) - Billing Management (1 reviews) - Certificate Management (1 reviews) - Compliance Management (1 reviews) **What users dislike:** - Users experience **billing issues** as payments are sometimes declined, causing frustration during transactions. (1 reviews) - Users find the **complex customization** options challenging, especially for beginners needing more intuitive onboarding and design flexibility. (1 reviews) - Users find the **complex features** of FastSpring challenging, especially for new users attempting to navigate the system. (1 reviews) - Users find the **complex and outdated interface** challenging, making onboarding and customization difficult for beginners. (1 reviews) - Users find the **user interface complex and outdated** , making it challenging for new users to navigate efficiently. (1 reviews) - Customization Difficulty (1 reviews) - Customization Limitations (1 reviews) - Difficult Customization (1 reviews) - Difficult Learning (1 reviews) - Formatting Issues (1 reviews) ## FastSpring Reviews ### 1. Outstanding for worldwide digital sales **Rating:** 5.0/5.0 stars **Reviewed by:** Simon B. | Digital Marketing & Software eCommerce Manager , Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2019 **What do you like best about FastSpring?** Incredibly easy to use, supports all popular payment methods. All complex tax management done on your behalf. Incredible easy integrations with all popular platforms. **What do you dislike about FastSpring?** Need to work on customer service occasionally it can be hard to work with. **What problems is FastSpring solving and how is that benefiting you?** Global digital sales made much easier. ### 2. A happy long time customer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2020 **What do you like best about FastSpring?** responsive support team and a very competitive fee to help me run my home business. **What do you dislike about FastSpring?** I used to have a free design for my shopping page to be matched with my website, but you do not offer anymore. **What problems is FastSpring solving and how is that benefiting you?** There are some situation when my customer forget to attach their TAX Number/ VAT number and the support team help me to rectify all of this. ### 3. FastSpring, XOJO, LimeLM and MailChimp integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2019 **What do you like best about FastSpring?** I like FastSpring's great feature set, simple dashboards and great integrations with other 3rd party platforms such as LimeLM and MailChimp. Their customer service and technical support has been top notch. I'd used two other competing platforms before FastSpring and they were far harder to use, for me and for my customers. I like the product discount offers, which are easy to use and give me a lot of flexibility in pricing options. FastSpring does a great job too of handling requests that come directly from my customers to them, alerting me immediately of issues with their ticketing system. **What do you dislike about FastSpring?** No downsides really. I'd like an integration to Aweber and some other email/social platforms in addition to MailChimp, but that's not been a big problem. **Recommendations to others considering FastSpring:** FastSpring has been great all around for features and service. If you happen to be a XOJO developer, I highly recommend their integrated solution with LimeLM for licensing. **What problems is FastSpring solving and how is that benefiting you?** I wrote an application in XOJO, a cross platform development environment that provides native Windows and Mac applications from the same code. Great platform, but the next challenge was to find an ecommerce and solution to sell it. FastSpring and LimeLM solved the problem for me with excellent integration, a great range of features, ease of implementation and great support. ### 4. Reliable global eCommerce partner **Rating:** 4.5/5.0 stars **Reviewed by:** Igor N. | Customer Sucess & Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2019 **What do you like best about FastSpring?** Ability to collect payments worldwide and handle local taxes. Diverse payment options. Excellent support. We can handle most cases on our own, but when help is needed, it's always provided, even beyond the expected. **What do you dislike about FastSpring?** Creating custom invoices for customers could be made easier. **What problems is FastSpring solving and how is that benefiting you?** Collect payments from our worldwide (100+ countries) testing customers, with handling local taxes. ### 5. Quick, smart, flexible, human! **Rating:** 5.0/5.0 stars **Reviewed by:** Eric L. | romancier, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2019 **What do you like best about FastSpring?** The way the FastSpring team is open to search for a solution even when it's not premade out-of-the-box. **What do you dislike about FastSpring?** Sometime, they sleep... And they shouldn't when I have a question :) **Recommendations to others considering FastSpring:** Perfect for unusual use cases because of the flexibility of their support, so obviously good enough for common ones! **What problems is FastSpring solving and how is that benefiting you?** For example, I think I was the first asking for a way to sell unattributed software licenses, then allow the buyer to attribute them to someone later... Thus, after some exchanges, came the notion of voucher to solve this use case. ### 6. Relativley easy to use solution, lots of confusion when looking for cotextual vs classic docs. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2019 **What do you like best about FastSpring?** End user experience, is very good and dealing with customer order queries is also fairly staightforward. **What do you dislike about FastSpring?** The confusion and difficulties in searching for documents related to classic rather than conrtextual store fronts. **What problems is FastSpring solving and how is that benefiting you?** easy access for end users to purchase software product keys. ### 7. Great and simple to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2019 **What do you like best about FastSpring?** Easy check out and centralized orders. I dont have to take care about different taxations. FastSpring does that for me **What do you dislike about FastSpring?** Commission a bit high. I did not find any other negative point **What problems is FastSpring solving and how is that benefiting you?** I am able to be more focus on the marketing side ### 8. Reliable payment processor for software vendors **Rating:** 4.5/5.0 stars **Reviewed by:** Alex M. | Senior Business Development manager, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2019 **What do you like best about FastSpring?** Fastspring is a reliable payment processing service we can be 100% sure about. Conversion rates are very good. **What do you dislike about FastSpring?** Nothing spotted so far. Works well as an alternative payment processor for us. **What problems is FastSpring solving and how is that benefiting you?** We needed a reliable payment processor for our own checkout. ### 9. Fastspring: Perfect Commerce For My Small Software Company **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2019 **What do you like best about FastSpring?** Very responsive to setup questions; full support for licensed sales with a very fair commission. They've always paid me on time **What do you dislike about FastSpring?** Not much. I imagine the only issue is they are not as large as Amazon or Ebay; but who is? **What problems is FastSpring solving and how is that benefiting you?** I'm using FastSpring page as my store for my software, InHisVerse Bible Dictionary. In the past, I've used them for other projects ### 10. Reliable, honest, efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2019 **What do you like best about FastSpring?** In many years we never, ever had problems with them. Payments are always on time (some times early), never a technical issue, and very good reporting. **What do you dislike about FastSpring?** Nothing whatsoever. Haven't had issues or problems. **Recommendations to others considering FastSpring:** After almost 9 years we're nothing if not happy with this company. **What problems is FastSpring solving and how is that benefiting you?** Automatic bi-monthly payments, automatic splitting of revenue between 2 companies, good reporting. ### 11. The Best Ecommerce Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2019 **What do you like best about FastSpring?** It is a great honor and an amazing experience working with FastSpring! After months of research and comparison of ecommerce platforms, we have partnered with FastSpring, because they are the Best of the Best! First of all FastSpring provides a dream support. Fast, dedicated and out-of-box. Secondly, FastSpring provides secure and state-of-art ecommerce solution, that can boost your business to the next level. **What do you dislike about FastSpring?** It would be really nice if we could accept crypto payments in the future. **Recommendations to others considering FastSpring:** Highly recommended. **What problems is FastSpring solving and how is that benefiting you?** We manage and monitor all websites in one dashboard, our customers are having multiple payment options and thanks to FastSpring's security filters, we are safer from the fraud activities as never. From the day we have partnered with FastSpring, we sleep better. ### 12. Top full service e-commerce platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Ioannis S. | Solo-Viola, Broadcast Media, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2018 **What do you like best about FastSpring?** The most important feature (for me) of Fastspring.com has been that I can use one single platform for the complete trajectory of my e-commerce activities. Set up has been quick and easy, the FAQ section is complete and understandable. When something has not been clear (not very often actually, but still) there has been a very prompt and informed personal reaction from their side. 24/7 there, ready to help. Never had a problem, either with the platform or a customer with my e-shop. **What do you dislike about FastSpring?** The new interface, although simplified, more beautiful and clearer, seemed to miss a save-button when I lately tried to add a product in my e-shop. It might, though, be me as I didn't read any instructions before its use (yet). I had to go back to the old interface for that. **Recommendations to others considering FastSpring:** If you need an e-commerce provider without the hassle and troubles that accompany this kind of business service, Fastspring.com is the place to be! **What problems is FastSpring solving and how is that benefiting you?** My greatest benefits by using Fastspring.com is their quality of service, the time savings together with speed and safety of transactions. ### 13. Best Ecommerce platform **Rating:** 5.0/5.0 stars **Reviewed by:** Craig H. | Internet Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2018 **What do you like best about FastSpring?** Their product fulfillment features makes it virtually impossible for visitors to your site to get your product without paying for it first. Their api lets you work transparently behind the scene to update your database in the background and is never seen by any of your buyers. Also worth mentioning is their support which is top rated. **What do you dislike about FastSpring?** Integrating with your site is a bit involved and you will need to have a fair bit of technical knowledge to get the system up and running. When I created my first product with FastSpring on their classic platform I found it was easier then. That being said, once their system is integrated with yours, you never have to do anything else again. **Recommendations to others considering FastSpring:** Highly recommended **What problems is FastSpring solving and how is that benefiting you?** Once-off payment solutions as well as subscriptions are a snap once integrated with your site. FastSpring pay out on time (more often than not, they actually pay out a day or two ahead of time). Their support staff is top notch, always quick to respond and knowledgeable when it comes commerce. I have used them for over two years and will never look back. I have been selling online for more than 15 years and to date this is the best commerce platform I have ever used. They are trustworthy and reliable. Once your site is integrated with FastSpring, you don't have to ever do anything else. It Just works and it works well. ### 14. Very good experience as a vendor on FastSpring **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2019 **What do you like best about FastSpring?** Licence and subscriptions handling is very easy and manageable. Also support team is very cooperative. **What do you dislike about FastSpring?** Fighting to a chargeback is not as easy as it could be. **What problems is FastSpring solving and how is that benefiting you?** We are managing our business through FastSpring, getting payments from customers across the world. ### 15. A nice e-commerace presentation for the customer. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2019 **What do you like best about FastSpring?** Can use customization code to enable automatic registration of customer software. **What do you dislike about FastSpring?** The help notes are there but it takes a little digging. **What problems is FastSpring solving and how is that benefiting you?** Having automatic customer software registration reduces my workload. ### 16. Satisfyiing experiience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2019 **What do you like best about FastSpring?** Customizable, flexible, and simplify ecommerce **What do you dislike about FastSpring?** Suupport system is good enough buut could be better. **Recommendations to others considering FastSpring:** D\on't hesitate **What problems is FastSpring solving and how is that benefiting you?** Fastspring offers everything we coouldn't handle on payment processing, support, taxing, and integration to user's website. ### 17. The best for those who have specific needs **Rating:** 4.0/5.0 stars **Reviewed by:** Rodney H. | Co-Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2018 **What do you like best about FastSpring?** I like the amount of customization I have at a reasonable price point. There are simpler systems out there but they lack customization. There are more customizable systems as well but they are more expensive. Also it is AWESOME that FastSPring takes care of taxes especially with the new MOSS rules. Also the customer service is outstanding. **What do you dislike about FastSpring?** The system is a little complex and not the most user friendly, but the customer service helps close that gap. **Recommendations to others considering FastSpring:** If you need customization at a reasonable price this is the place to go. **What problems is FastSpring solving and how is that benefiting you?** FastSpring allows me to sell my digital content along side my physical content and to do so in a way that manages taxes for me. This is a huge win for me. ### 18. FastSpring is Great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2018 **What do you like best about FastSpring?** We wanted a completely automated easy to use e-commerce solution and FastSpring fit the bill. We've been on FastSpring for 6 years now and have never regretted it. They interface seamlessly to our licence provider and take care of everything from purchases, to getting the relevant license information to the customer. Checking orders and issuing the inevitable refunds are a snap. **What do you dislike about FastSpring?** Actually we have no complaints with FastSpring. **Recommendations to others considering FastSpring:** It works, it's easy to use and they're easy to deal with. **What problems is FastSpring solving and how is that benefiting you?** The entire purchase process is handled efficiently and results in peace of mind. ### 19. Sell Subscriptions for our software product. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2018 **What do you like best about FastSpring?** Fastspring make it easy to set up products, and manage the API process to communicate with our licence software. We also appreciate that Fastspring takes care of the international tax issues for us. **What do you dislike about FastSpring?** The user interface can be a bit clunky and difficult to get around until you get used to it, but the help system works fine and you can find stuff eventually. **What problems is FastSpring solving and how is that benefiting you?** Managing the collection of subscriptions, including notification of new subscriptions, repeats, and non payments. Managing tax. Creating invoices. ### 20. FastSpring makes selling software easy **Rating:** 4.5/5.0 stars **Reviewed by:** Jan Karel P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2018 **What do you like best about FastSpring?** The VAT handling is very useful to me and the main reason for signing up. **What do you dislike about FastSpring?** Nothing, I am perfectly happy with the current service **What problems is FastSpring solving and how is that benefiting you?** FastSPring makes it easy to sell software internationally because it handles all VAT for you. ### 21. A quality platform for digital commerce **Rating:** 4.5/5.0 stars **Reviewed by:** Zenia B. | Finance Officer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2018 **What do you like best about FastSpring?** Payments are just a small part of what FastSpring can offer you. FastSpring supports many payment methods and has a lot of multycurrency support. Also, it easily adapts to input languages and prices anywhere in the world. Excellent analytical capabilities. **What do you dislike about FastSpring?** We had failures when customers could not follow links. The failure has passed by itself and I hope it will not happen again. **Recommendations to others considering FastSpring:** Creating a digital store can take a lot of time, and maintenance can be stressful. FastSpring makes this process as easy as possible. I think the program is more competitive in its segment, and the price is lower than that of others. From the first day of work in this program, you will realize that you have not made a mistake in your choice. **What problems is FastSpring solving and how is that benefiting you?** Honestly, I was skeptical about the work of FastSpring, but then I saw that it allows us to earn money and realized that I was wrong. Cooperation with FastSpring will allow us to focus on the more important things of our business. Now I advise this service for my сolleges, as I'm sure they will appreciate the good quality of FastSpring. ### 22. A good assistant to our business **Rating:** 5.0/5.0 stars **Reviewed by:** Erna D. | Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 03, 2018 **What do you like best about FastSpring?** I am satisfied with the price and security of FastSpring. They have been on the market for a long time and have proven themselves well. We have been working with them for many years and are very satisfied. The sale of our applications and packages was simple and reliable due to the FastSpring payment verification. **What do you dislike about FastSpring?**  Sometimes links to downloading a product do not work - these complaints come from customers. One more insignificant remark from them: some clients could not figure out where to enter the advertising coupon, but this does not prevent the transaction from taking place. Besides this, I have no complaints - everything suits me. **Recommendations to others considering FastSpring:** If you want to sell your products on the Internet and not worry about the tasks of the backup office, then FastSpring is the right choice for you. They have incredible support, which quickly and very easily solves all problems. You can simply create your product in your system, and then sell it on your website to your customers. **What problems is FastSpring solving and how is that benefiting you?** My main task was to sell my product to customers. FastSpring gave me the opportunity to do this without creating my own online store without getting a seller's account and not processing a large number of tax zones. ### 23. Excellent attention to details **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2018 **What do you like best about FastSpring?** I like that there's always someone from the customer service ready to help you **What do you dislike about FastSpring?** You can't search through orders by recency **What problems is FastSpring solving and how is that benefiting you?** The main benefit is the possibility to offer a wide variety of payment methods ### 24. Many business givens are not catured for. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2018 **What do you like best about FastSpring?** Support is excellent, and the company is reliable and works. **What do you dislike about FastSpring?** I find the complete lack of any ability to have a 'the more you spend the greater the discount' system in place absolutely ludicrous. I mean in 2018 with internet shopping it is an absolute given that there should be an option that increases the discount based on the more someone spends. They have something in place that allows for you to set a single % discount, but there is no way to stagger that, so 20% is the discount no matter what the buyer spends...which in 2018 is ludicrous. I ahve mentione this numerous times to them ,but they don't listen. **What problems is FastSpring solving and how is that benefiting you?** They are handling my VAT to the EU and distributing my products links. ### 25. Easy to understand and work with **Rating:** 4.0/5.0 stars **Reviewed by:** Matej M. | Information Technology Specialist, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2017 **What do you like best about FastSpring?** It's not just about being able to accept payments for stuff you sell. In FastSpring I can easily add a new product to sell, even create bundles of products or subscription products. It's an easy process. Multi-currency support and a number of payment options is welcome. You can easily manage orders of your products and even make refunds. In addition FastSpring offers you a fraud protection. When you need help you can easily contact their support team which is always very fast to reply and even helpful. What I see as a cherry on the cake is that FastSpring acts as your back office. **What do you dislike about FastSpring?** There's really nothing to dislike apart from transaction fees that could be at least 25% lower. Other than that I'm happy with this product. **Recommendations to others considering FastSpring:** If you're looking to sell your products online and don't want to worry about back office tasks FastSpring is the right choice for you. They have an incredible support that is fast and very helpful (and friendly too!). It's simple to create add your product in their system and then sell it on your website to your customers. **What problems is FastSpring solving and how is that benefiting you?** We're selling a number of products on our website and we needed an easy system to manage the order we get. It also does the finances reporting which proved to be very useful. Using FastSpring allows us to focus on our product more than we could without using it. Thanks to FastSpring we can sell worldwide too since their service makes it simple. ### 26. Hand to hand with FastSpring **Rating:** 4.5/5.0 stars **Reviewed by:** Eugene D. | Ecommerce Manager, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2017 **What do you like best about FastSpring?** I like that kind of software, the FastSpring ecommerce platform offers quite a lot of functionality and is easy to integrate. So fast customize online store through the FastSpring dashboard. Very nice and easy. **What do you dislike about FastSpring?** How to say it correct. I'm using FastSpring and there has been no downtime or other technical issues. I guess that means a lot. Thanks for that powerful platform. **Recommendations to others considering FastSpring:** Its the best one, FastSpring platform supports all kinds of subscription. Will localize your trade automatically, from language and prices, to currency and other topic preferences. **What problems is FastSpring solving and how is that benefiting you?** Wonderful work with it. All my team and I like so much. It's very flexible and clear. In one word all can use with no problems at all. We like how fast it is. ### 27. Top Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2018 **What do you like best about FastSpring?** FastSpring brings to the table everything they promised - simplicity, friendliness and fast service. Selling with them can start immediately and they make things easy. For European companies it's important to collect VAT taxes properly to avoid problems later on. FastSpring will do that job for you unlike most competitors. **What do you dislike about FastSpring?** No help promoting my products. **What problems is FastSpring solving and how is that benefiting you?** They make selling SaaS products as easy as possible. ### 28. Excellent Support and service **Rating:** 5.0/5.0 stars **Reviewed by:** Sanjeev K. | CEO, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2017 **What do you like best about FastSpring?** Best Support team, who are always ready to assist you in anyway, feels like dealing with them personally. **What do you dislike about FastSpring?** Nothing so far. They are simply excellent **Recommendations to others considering FastSpring:** Highly recommended **What problems is FastSpring solving and how is that benefiting you?** I sell services online worldwide and collecting payment was always a big issue, sometimes refunds were needed, VAT issues, Glad that after joining Fastsprig all those issues re resoled with their multiple methods of payments. Thank you Fastspring, highly recommended ### 29. Everything just works - a very reliable subscription management platform. **Rating:** 4.0/5.0 stars **Reviewed by:** Mathias R. | Co-Founder, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2017 **What do you like best about FastSpring?** I like that everything just works. The control panel is very fast and response. I am using Fastspring's subscription features for our OCR API platform, and its regular, classic shopping cart features for the web automation and desktop automation software we sell. The setup has been a breeze in both cases - and since then it just works. We are using FastSpring for more then two years now, and there has been no downtime or other technical issues. The few times I had to contact Fastspring tech support with a question, the answers were fast (same day) and useful. **What do you dislike about FastSpring?** The reporting section is easy to use, but I miss some of the more detailed reporting options that some for the other platforms offer. **What problems is FastSpring solving and how is that benefiting you?** Fastspring powers the backend of our the subscription billing. Plus, we use Fastspring as classic e-commerce service for the web automation and desktop automation software we develop and sell. ### 30. Reliable and Constantly Improving e-Commerce Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Serge S. | VP Sales & Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2017 **What do you like best about FastSpring?** We utilize FastSpring as the payment processor for our subscription-based payment model since 2012. FastSpring's interface is very user friendly and the order management page is very convenient when compared to another e-commerce system we use. I especially like the fact that you can adjust Quantity on an active order, update the Auto-Renewal date, and order total (applying coupons to active orders, etc). This saves so much time being able to make these adjustments yourself rather than contacting tech support. - The customer support team is always responsive and helpful in addressing various minor questions/issues that occur. - Efficient and prompt processing of manual (PO) orders and checks - Reliable processing of credit card orders and very few authorization failures **What do you dislike about FastSpring?** One minor improvement that I can suggest concerns reporting: It would be nice to generate a report of Monthly Expected Revenue based on recurring orders within each month and remaining expected recurring revenue within current month. Currently, the Expected Revenue report only provides a total for the next 30-day period. **What problems is FastSpring solving and how is that benefiting you?** Our company develops and sells a remote desktop software (FixMe.IT) and FastSpring handles new and recurring subscription orders. FastSpring provides us with a reliable payment gateway for globally processing and collecting customer payments, thereby allowing us to concentrate on other areas of our daily business operations. ### 31. Awesome product for startups **Rating:** 4.0/5.0 stars **Reviewed by:** Vivek M. | Software Engineer, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2017 **What do you like best about FastSpring?** The best thing about FastSpring is that they support any country. Allows PayPal as withdrawal method **What do you dislike about FastSpring?** No way to charge extra charges for the subscription. For example, I can not provide pay per use plan with FastSpring. Also, proration is kind of weird where they refund a certain amount and then charge the remaining instead of just charging a difference. Pricing is very high compared to other payment providers, but worth it if you're from countries where other payment providers do not provide services. **What problems is FastSpring solving and how is that benefiting you?** Very easy to handle subscriptions with FastSpring. Not much of a setup is required. ### 32. Coursuite FastSrping Subscriptions System **Rating:** 4.5/5.0 stars **Reviewed by:** Craig A. | Proprietor, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2017 **What do you like best about FastSpring?** Being new to the subscription service of Fastspring has been an easy implementation process with plenty of support. They have been patient while we have been hard at work developed our services to link into their system. They have been timely in helping us and we're finding client discrepancies easy to resolve via their dashboard. **What do you dislike about FastSpring?** We would like Australian taxation support added to the services **What problems is FastSpring solving and how is that benefiting you?** Easy to user subscription procurement services. Notification services which are easy to manage and are flexible allowing us to manage our own site as well as other third party ancillary sites like Mail-chimp. ### 33. Great platform for payment processing **Rating:** 5.0/5.0 stars **Reviewed by:** Louise F. | Dog Trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2017 **What do you like best about FastSpring?** The simplicity of the dashboard and the ability to process refunds and invoices quickly and easily. **What do you dislike about FastSpring?** The customer service used to be excellent but recently wait times have increased and the support isn't as good as it used to be. **What problems is FastSpring solving and how is that benefiting you?** We use FS as a payment processor. The ability to create invoices with payment links is really useful. ### 34. I am very glad that we are using FastSpring in our business **Rating:** 4.5/5.0 stars **Reviewed by:** Tolga Y. . | Co-Founder, Civil Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2015 **What do you like best about FastSpring?** FastSpring is very easy to setup. We integrated it to our products in a day and our business was running in a couple of days. Easy API integration, which allows us to keep records of customers, orders, etc is probably the best feature for us. We are also very fond of FastSpring since it enabled us to offer many payment methods to our customer base. Moreover, FastSpring offers many other options for your e-commerce. You may offer a subscription based service or product to your customers. FastSpring handles the auto-payment and subscription processes smoothly. It is also possible to track the subscriptions customers privately, by using API integration. For any product, you may also setup volume pricing, discounts, coupon codes, etc. **What do you dislike about FastSpring?** We haven't come across any major problems with FastSpring and when we do have a problem, the support team helped us through it. On the other hand, I would say that setting up a store page for your products is not that trivial if you are looking for a custom design. Especially designing a payment site that looks similar to your own web page is somewhat difficult. **Recommendations to others considering FastSpring:** I would recommend FastSpring to everyone who is looking to start a e-commerce site. It's definitely worth a try! **What problems is FastSpring solving and how is that benefiting you?** By using FastSpring, we are able to accept multiple payment methods easily. It also helped us greatly for keeping customer records and sale statistics. ### 35. Great support and a reliable solution. **Rating:** 5.0/5.0 stars **Reviewed by:** Shikhil S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2017 **What do you like best about FastSpring?** Fastspring just gets work done and is highly reliable. We are a SaaS company having customers around the globe requiring billing to be done monthly and in their local currency. FastSpring solves this problem seamlessly. **What do you dislike about FastSpring?** Sometimes the interface of dashboard is a challenge to understand. Some features exist but aren't visible. **What problems is FastSpring solving and how is that benefiting you?** - Collecting payments in multiple currency - Recurring payments - Handling of tax/vat for each country ### 36. One of the best ecommerce providers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2017 **What do you like best about FastSpring?** Great flexibility and customizability, great support, user friendly control panel. Integrates with 3rd parties such as Quick License Manager for license key distribution. **What do you dislike about FastSpring?** We'd like to see some additional reports for recurring revenue of subscription based products, per month, per quarter and per year. **What problems is FastSpring solving and how is that benefiting you?** Selling software online. FastSpring does a great job at taking the tedious work out of selling your software online. We could have hired a full time employee to manage the sales and accounting process. Instead, we let FastSpring do most of the work for us. It's worth every penny. ### 37. Very satisfied, reliable service **Rating:** 4.5/5.0 stars **Reviewed by:** Miloš D. | CEO, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2017 **What do you like best about FastSpring?** The service is reliable, Dashboard offers are all the options to required to manage online payments, subscription, refunds, discounts, etc. I like the new contextual dashboard too. **What do you dislike about FastSpring?** Sometimes it is hard to find / locate the order or subscription. **Recommendations to others considering FastSpring:** Reliable service, easy implementation, rich dashboard features, good analytics **What problems is FastSpring solving and how is that benefiting you?** Online payment processing, recurring subscriptions ### 38. Does what its supposed to do **Rating:** 3.5/5.0 stars **Reviewed by:** Paul V. | Head of Growth and Business Intelligence, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2017 **What do you like best about FastSpring?** Variety of payment options for customers **What do you dislike about FastSpring?** Dashboard looks terrible - also quite inflexible at times w. coupons, refunds, etc. **Recommendations to others considering FastSpring:** In particular useful for cross-border payments - may make your account troublesome (since invoices don't come from end-clients but Fastspring instead) **What problems is FastSpring solving and how is that benefiting you?** Cross border payments - receiving money from Brazil to Hong Kong ### 39. A robust, well maintained and serviced merchant processing and subscription management solution **Rating:** 4.0/5.0 stars **Reviewed by:** Lawrence H. | President, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2017 **What do you like best about FastSpring?** Good reporting, nice visuals, a comprehensive API, good customer experience. **What do you dislike about FastSpring?** The UI for looking at individual orders is a little wonky, and there's a learning curve. Not an extreme learning curve, but it's not always intuitive. **What problems is FastSpring solving and how is that benefiting you?** Selling plug-ins for an Adobe application. I've experienced better subscription retention rates. ### 40. Such A Wonderful Platform with great customer support **Rating:** 4.5/5.0 stars **Reviewed by:** umar b. | Web Developer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2017 **What do you like best about FastSpring?** Simplicity in usage and advance features. **What do you dislike about FastSpring?** Not having an api for digital subscriptions and license verification. **What problems is FastSpring solving and how is that benefiting you?** The most problem fastspring solves for me is easy checkouts and easy payments. ### 41. Great alternative to your own online store and merchant account **Rating:** 5.0/5.0 stars **Reviewed by:** Bill R. | Owner, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2016 **What do you like best about FastSpring?** - they process the payments - they handle all sales taxes - they support per-product, per-email, and per-use coupons - they can present activation codes or other keys at the end of the sale - support for ordering issues is fast and accurate **What do you dislike about FastSpring?** - The user interface can be confusing. Granted, it has to handle a lot of functions and features. - On one or two occasions I've received less than helpful support, such as "Why would you want xml in an e-mail?" - Can't use pre-existing coupons **Recommendations to others considering FastSpring:** I set up an online store with a merchant account and payment gateway for another company. I don't think it's worth the time and effort, but for some sales volumes it could probably save money. **What problems is FastSpring solving and how is that benefiting you?** I needed to let customers purchase my products. FastSpring let me do that without having to build my own online store, get a merchant account and payment gateway, and handle a dazzling number of tax zones. ### 42. FastSpring License Key Generation Features & Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** David S. | President, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2016 **What do you like best about FastSpring?** First, FastSpring has outstanding customer service. I have used other providers in which it took a long time to receive any response. This has never been the case with FastSpring. if I have a tough problem I often have multiple responses to my various questions within the same day. Getting paid twice per month. It is a much better for cash flow purposes to see the revenue being available in a timely manner. Their product features have made it relatively easy for me to set up my own CGI scripting for generating and checking license keys within my products. **What do you dislike about FastSpring?** There are times when it might be nice to have an online chat feature. **Recommendations to others considering FastSpring:** It looks like FastSpring will be be one of the launch partners for Apple's new web based version of ApplePay. I look forward to the availability of this new feature. I use ApplePay everywhere I can in physical stores, and I think that it will help with online sales also. **What problems is FastSpring solving and how is that benefiting you?** FastSpring has solved my E-Commerce issues for 2 companies I run. I don't have to worry about handling the fraud processing on my own, they take care of it for me. They also take care of charging/sending VAT payments to the various government agencies. I also use the Purchase Order payment features. I have not yet used the Subscription Management feature, but I might consider using this feature in the future. ### 43. FastSpring is a reliable ecommerce partner **Rating:** 5.0/5.0 stars **Reviewed by:** Paul C. | Founder, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2016 **What do you like best about FastSpring?** Great feature set, reliable, and very responsive support. When I originally evaluated eCommerce providers back in 2012 I did a comprehensive scan of the current providers vs implementing my own ecommerce system. FastSpring stood out back then due to features, integration, and UX/CX. They have been a reliable partner since then. **What do you dislike about FastSpring?** Occasionally product download links don't work, as reported by my customers **Recommendations to others considering FastSpring:** Quality and responsiveness of support is always a good indicator of how much a company cares about their product/service **What problems is FastSpring solving and how is that benefiting you?** I need the ability to sell desktop apps directly to customers instead of being forced to go through an appstore with their typically high 30% fee cut, which is a huge bite out an independent developers income stream. ### 44. Unbeatable customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2017 **What do you like best about FastSpring?** Fastspring's customer service is incredible **What do you dislike about FastSpring?** fastspring is fairly expensive i'd rather pay less **What problems is FastSpring solving and how is that benefiting you?** I needed a payment solution for my SAAS ### 45. Works well, very responsive **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2017 **What do you like best about FastSpring?** Clean simple interface, well documented integration with license services **What do you dislike about FastSpring?** does not support reseller partner options for subscriptions **What problems is FastSpring solving and how is that benefiting you?** outsourced ecommerce, pci compliance ### 46. FastSpring Has Been a Very Reliable Platform for Selling my Ebooks **Rating:** 5.0/5.0 stars **Reviewed by:** Alex W. | Owner, Legal Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2016 **What do you like best about FastSpring?** FastSpring is very reliable. When a customer orders one of my books, FastSpring handles the download and charges any applicable taxes, no matter what country the customer is located in. FastSpring also checks for indicia of fraud to ensure the payment is secure. One of the best features is that FastSpring's support staff deals with customer inquiries, as well as my own questions, very quickly and intelligently. **What do you dislike about FastSpring?** On occasion, a customer does not receive download links after placing an order, though it's never clear if that is a problem originating with FastSpring or with the customer's computer network. **What problems is FastSpring solving and how is that benefiting you?** I sell printed versions and ebook versions of the books I publish. With FastSpring, I have been able to sell the ebooks directly from my own website, relying on FastSpring to handle all technical issues involving download links and collection of payments, including taxes where applicable. Therefore, I do not have to worry about any of the technical issues, and can concentrate on publishing books. ### 47. Comprehensive, modern E-Commerce solution for software vendors **Rating:** 5.0/5.0 stars **Reviewed by:** Oliver B. | CEO, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2016 **What do you like best about FastSpring?** Modern technology, fast support, clean UI. **What do you dislike about FastSpring?** Some details of the new platform are not there yet. **Recommendations to others considering FastSpring:** Do it! **What problems is FastSpring solving and how is that benefiting you?** We've reduced the effort of bookkeeping by reducing the amount of transactions that end up in our books through consolidation via FastSpring. FastSpring takes care of the the payment process, VAT and sales taxes and has a nice integration with a powerful affiliate management platform. ### 48. FastSpring simplifies taxes and fraud risks! **Rating:** 4.0/5.0 stars **Reviewed by:** Mathew E. | Software System Engineer, Sr., Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2016 **What do you like best about FastSpring?** FastSpring more or less eliminates the nightmare of international tax (VAT) compliance. Their risk management system and the fact that you can process refunds without additional fees makes sales simple and intuitive. For the most part, it hit works. I also appreciate the additional customization options, although I wish they were better documented. **What do you dislike about FastSpring?** Sometimes orders don't go through or customers complain of issues during the checkout process, and it is difficult if not impossible to troubleshoot them. **What problems is FastSpring solving and how is that benefiting you?** Eliminating complexity of building and maintaining a payment processing stack has been huge, allowing me to focus on product development instead. ### 49. Fantastic Service and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Chris S. | CTO, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2016 **What do you like best about FastSpring?** If I ever had a question, they are very prompt at getting back to me with either a solution or suggestion to solve my question. **What do you dislike about FastSpring?** Have not experienced anything so far in many years of partnership. **Recommendations to others considering FastSpring:** If you are looking for a quality company who does what they say they will, look no further. **What problems is FastSpring solving and how is that benefiting you?** 3rd Party payment processing ### 50. A solid e-commerce partner for software publishers **Rating:** 4.5/5.0 stars **Reviewed by:** Farshad M. | Senior Software Developer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2016 **What do you like best about FastSpring?** The integration API is very good. It gives you lots of option to customize handling online purchases. Notification system is simple and functional. **What do you dislike about FastSpring?** Online store should offer more modern looking and responsive themes. **What problems is FastSpring solving and how is that benefiting you?** We sell online software libraries. The payment system works like a clock. They pay you on time with no delay. ## FastSpring Discussions - [Has anybody had a successful relationship with this business?](https://www.g2.com/discussions/has-anybody-had-a-successful-relationship-with-this-business) - 1 comment, 1 upvote - [How much does FastSpring cost?](https://www.g2.com/discussions/how-much-does-fastspring-cost) - 1 comment - [Is the affiliation platform more easy to use than when it was created?](https://www.g2.com/discussions/28860-is-the-affiliation-platform-more-easy-to-use-than-when-it-was-created) - 1 comment - [View FastSpring pricing details and edition comparison](https://www.g2.com/products/fastspring/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+02%3A10%3A38+-0500&secure%5Bsession_id%5D=54f7dfb5-f25c-4843-b162-d8e021067380&secure%5Btoken%5D=c72f18126cc0533c982a0af0b5b59f0638e1ae73f7a7428ee65cb261ac9472a0&format=llm_user) ## FastSpring Features **Billing and Payments** - Payment Terms - Personalized Billing - Custom Pricing **Billing** - Automation - Consolidation - Adjustments - Blacklisting **Bill Generation** - Templates - Digital Billing - Recurring Billing **Order Management** - Opportunities - Order History - Upsell & Cross-sell - Renewals **Tracking** - Sales Tax - VAT - GST - Exemptions - Adjustments - Localization **Headless Commerce** - Decoupling - REST APIs - Data Orchestration - Customization - Extensibility **Payment processing - Merchant of Record** - Automation - Cross Border - Payment Options - Multi-Currency - Reconciliation - Chargeback **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Revenue Recognition** - Usage Tracking - Deferred Revenue - Revenue Accrual **Dunning** - Collections - Dispute Management - Escalation **Bill Processing** - Consolidation - Batch Invoicing - Management **Products & Plans** - Packages - Multi-part Deals - Plan Changes - Bundles **Integrations** - Integrations **Generative AI** - AI Text Generation - AI Text Summarization **Tax management - Merchant of Record** - Automated tax calculation - Standard compliance - Tax reporting **Revenue Optimization** - At-Risk Customers - Offer Optimization - Customer Churn - Revenue Forecasting **Performance** - Packages - Discounts - Plan Changes **Integration** - Accounting - Payments - ERP **Pricing** - Standard Price - Discounts - Optimization **Remittance** - Returns - Notifications - Global/Cross Borders - Analytics **Security and Compliance - Merchant of Record** - AML-KYC - Secure SLC - PCI-DSS - Encryption and tokenization **Agentic AI - E-Commerce Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Reporting** - Dimensions - Deferred Revenue - Revenue Recognition **Revenue Management** - Automation - Consolidation - Adjustments - Billing Types **Administration - Merchant of Record** - E-commerce Integration - Reporting & Analytics - Customer support **Agentic AI - Billing** - Autonomous Task Execution **Agentic AI - Sales Tax and VAT Compliance** - Autonomous Task Execution - Natural Language Interaction **Integration** - Payments - Accounting - CRM & Sales **Agentic AI - Subscription Billing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning **Agentic AI - Subscription Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Decision Making **Merchandising/Marketing** - Storefront Design Tools - Product Visualization - Recommendations / Personalization - Promotions and Discounts - Shopping Cart Abandonment - Product Reviews **Product Catalog** - Content Management - Product Configuration - Product Search and Filtering - Intangible Products **Order Process** - Checkout Process - Tax Display and Processing - Payment Processing - Order Management - Returns / Refunds - Multi-Channel Fulfillment **Multi-Channel Support** - Omnichannel - Mobile - Social Commerce - Customer Service - Store Locator - 3rd-Party Store Integration - B2B **Platform** - APIs - Customization - Integrations to Add-on Tools - User Management - Reporting / Analytics - Security - Multi-Site Management - Admin Access Rights - Internationalization - Cross Browser Support - Performance and Reliability ## Top FastSpring Alternatives - [Paddle](https://www.g2.com/products/paddle/reviews) - 4.5/5.0 (234 reviews) - [Cleverbridge](https://www.g2.com/products/cleverbridge/reviews) - 4.4/5.0 (59 reviews) - [Chargebee](https://www.g2.com/products/chargebee/reviews) - 4.4/5.0 (963 reviews)