---
title: FASTEP Reviews
meta_title: 'FASTEP Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 12 reviews by the users' company size, role or industry to
  find out how FASTEP works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 12
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Augmented Reality
  url: https://www.g2.com/categories/augmented-reality
---


# FASTEP Reviews
**Vendor:** FASTEP  
**Category:** [AR Collaboration Tools](https://www.g2.com/categories/ar-collaboration-tools)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 12
## About FASTEP
FASTEP is a work optimization and after-sales service SaaS platform for business / industrial use. We provide interactive instructions with AR and photo modes, AR video calls solution FASTcall for remote help, simple web interfaces for instruction makers and remote experts, and SDK for integrating our platform into your apps




## FASTEP Reviews
  ### 1. In Need of an Optimized Workflow? FASTEP Might Just Be An Answer

**Rating:** 3.0/5.0 stars

**Reviewed by:** Brandon S. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 03, 2023

**What do you like best about FASTEP?**

If you understand what you are looking for, the quality of their service raises drastically. By providing support in both an AR and a photo mode, the team at FASTEP make utilizing their services pretty painless.

**What do you dislike about FASTEP?**

While initially, it is relatively unclear about the company's goals, those who are in the industry and are looking for advanced workflow optimization and support from a SaaS approach can find use in FASTEP.

**What problems is FASTEP solving and how is that benefiting you?**

During many moments throughout the pandemic, my team and I were trying to use more innovative methods to not only keep our workload light but interesting. While we mainly experimented with FASTEP's AR mode, it provided deeper insight on how we could move forward with this approach.

  ### 2. FASTEP Tool Review

**Rating:** 3.0/5.0 stars

**Reviewed by:** Rachel C. | IT Recruiter, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2023

**What do you like best about FASTEP?**

FASTEP is very efficient, especially when working with multiple people in multiple environments.

**What do you dislike about FASTEP?**

There is currently nothing that I dislike about FASTEP at this time. The tool is all around beneficial.

**What problems is FASTEP solving and how is that benefiting you?**

Rapid diagnostics for systems, networks, and platforms. Also supports AR Collaboration Tools on multiple platforms.



- [View FASTEP pricing details and edition comparison](https://www.g2.com/products/fastep/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-13+02%3A12%3A49+-0500&secure%5Bsession_id%5D=39d423c4-9e72-44b3-8bb2-edaf43eabfc4&secure%5Btoken%5D=23d5f17e48785b461f50ba835ae3574247c399a67cfdd03e7ed8f2605b699ec3&format=llm_user)

## FASTEP Features
**Remote Support**
- Video chat
- Live text chat
- Ticket submitting

**Hardware Integration**
- Mobile phones
- AR glasses
- Tablets

**Content**
- Guided content
- Content management
- AR annotations

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