Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Efficient Search, Backed by a Supportive Team"
5/5
What do you like best about Fast Simon?

I really like the team behind Fast Simon. They're super supportive, and I appreciate the spirit of the company and the way they work. Their AI engine and personalization capabilities in particular are impressive. It's quick and easy to set up and get going, and support is always there if needed. Review collected by and hosted on G2.com.

What do you dislike about Fast Simon?

The no code editor is extremely inefficient. It's a good idea and does the trick for a lot of basic things, but very painful to use for detailed and nuanced styling. And if that's the only way to style things like the SERP, then that's a problem. So, the NCE needs to be much more improved. Review collected by and hosted on G2.com.

Adam S.
AS
Adam S.
E-Commerce Director
Small-Business (50 or fewer emp.)
"Handles Large Catalogs Smoothly with Helpful Turbolinks"
5/5
What do you like best about Fast Simon?

I like that it can handle a very large catalog, and I also appreciate the Turbolinks feature. Review collected by and hosted on G2.com.

What do you dislike about Fast Simon?

What I find most frustrating is the lack of documentation for customizing the app. On top of that, there isn’t a directory of developers who have experience customizing it, especially at an affordable price. Review collected by and hosted on G2.com.

MB
Marvaos B.
Small-Business (50 or fewer emp.)
"Effortless Catalog Management with Stellar Support"
4.5/5
What do you like best about Fast Simon?

I like Fast Simon because of the continued platform updates and expanding feature set. The admin dashboard is exceptionally easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Fast Simon?

If I have to call out a drawback, it's definitely that the subscription pricing model can get quite expensive as store traffic scales. Review collected by and hosted on G2.com.

CM
Charlie M.
Small-Business (50 or fewer emp.)
"Effortless Search Solution with Visual Builder for Mid-Market"
4.5/5
What do you like best about Fast Simon?

I use Fast Simon as our primary on-site search tool and configuration panel. The biggest technical roadblock it addresses for us is the terribly inadequate search engine built directly into BigCommerce. Review collected by and hosted on G2.com.

What do you dislike about Fast Simon?

If I have to call out a specific limitation in the current system logic, it's that some of the autocomplete answers occasionally trigger strange or disconnected responses when handling highly unique long tail queries. Review collected by and hosted on G2.com.

MW
Moshe W.
Small-Business (50 or fewer emp.)
"Transformative Search Engine with Stellar Support"
4.5/5
What do you like best about Fast Simon?

I like Fast Simon for its predictive visual search capabilities, which are crucial for our daily workflows. The search engine instantly provides an attractive auto-complete drop-down with clear product thumbnails, up-to-date pricing, and exact category matching as soon as a visitor types in a couple of characters. Additionally, their technical support team is fantastic, providing excellent assistance. Review collected by and hosted on G2.com.

What do you dislike about Fast Simon?

Nothing till now Review collected by and hosted on G2.com.

Charlotte K.
CK
Charlotte K.
President
Mid-Market (51-1000 emp.)
"Effortless Merchandising with Fast Simon"
5/5
What do you like best about Fast Simon?

I use Fast Simon for AI merchandising, and it saves us a ton of time by keeping relevant products at the top. Without it, I would have had to spend manual labor moving hundreds of collections around. The initial setup was pretty easy, and we had onboarding support. We replaced Rebuy with Fast Simon, and it also saved us like $500 a month. Review collected by and hosted on G2.com.

What do you dislike about Fast Simon?

Nothing! Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Painless Integration, Competitive Pricing, and Promising Early Results"
4.5/5
What do you like best about Fast Simon?

So far, integration has been painless. Pricing was very competitive with other tools and we feel will be worth our investment. Support and onboarding has been going well. While we aren't fully up to speed, our early stages are showing promising results Review collected by and hosted on G2.com.

What do you dislike about Fast Simon?

We haven't been fully onboarded so I'm unable to answer this Review collected by and hosted on G2.com.

Moshe M.
MM
Moshe M.
Small-Business (50 or fewer emp.)
"Improved Our Search Experience Significantly"
4/5
What do you like best about Fast Simon?

I like that Fast Simon is easy to use and the editor is great. The search works reasonably well and it operates the best out of the box without being too overpriced. Review collected by and hosted on G2.com.

What do you dislike about Fast Simon?

Some autocomplete answers get strange responses, and the category tree can be improved to show only what categories people searched for. Review collected by and hosted on G2.com.

BO
Beryl O.
Small-Business (50 or fewer emp.)
"Smooth Setup, Intuitive UI, but Pricey"
4.5/5
What do you like best about Fast Simon?

I really appreciate the continuous platform updates combined with the exceptionally clean and intuitive admin dashboard layout of Fast Simon. The initial installation process went incredibly smoothly and didn't require any complex coding adjustments. Review collected by and hosted on G2.com.

What do you dislike about Fast Simon?

If I have to call out a genuine operational pain point, it is definitely how aggressively their billing structure scales up as your traffic grows. Review collected by and hosted on G2.com.

RE
Rolando E.
Small-Business (50 or fewer emp.)
"Smooth Setup, Powerful Search Features"
4.5/5
What do you like best about Fast Simon?

I really like Fast Simon's autocomplete instant search with autogenerated filters and synonym matching, as it's easily the strongest capability for improving our site's product search functionality. Review collected by and hosted on G2.com.

What do you dislike about Fast Simon?

I find the platform's session-based billing tiers can feel restrictive when our store traffic scales. Pricing jumps based on monthly site visitor sessions instead of pure order conversions. Review collected by and hosted on G2.com.