[ FarEye Reviews ](https://www.g2.com/products/fareye/reviews) [ FarEye Reviews ](https://www.g2.com/products/fareye/reviews) # FarEye Features ##### ## Routing (3) Master Routing Matches customer requests with routes and driver or vehicle availability. Default Routes Define default routes per customer, geography, type of vehicle or type of cargo. Route Assignment Routes can be assigned to drivers individually or by batch base on criteria such as qualifications or experience. Show More ##### ## Scheduling (4) Master Schedule Defines schedules for a geographical area, customer group, or type of delivery. Constraints Define and implement constraints such as maximum distance or number of required stops. Adjustments Administrators can override schedules when unexpected changes occur. ETA Estimated time of arrival can be shared with customers and adjusted when needed. Show More ##### ## Optimization (3) Priorities Allows users to establish and change priorities for routing activities. Real Time Routes can be automatically adjusted in real time based on predefined rules. Dynamic Routing Adjust routes based on company constraints and customer requirements. Show More ##### ## Analytics (10) Performance Analyse the performance of different routes or schedules. Time & Costs Track time (for travel, load/unload, etc.) and the associated costs. Productivity Monitor driver productivity based on KPIs such as time to destination. Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. KPIs Provide metrics for warehousing, transportation, and inventory management Dashboards Include dashboards to monitor supply chain performance Custom Reports Ability to customize reports on supply chain performance for each customer Performance Monitor the performance of all transportation management operations Driver performance Provide users with the ability to measure driver performance in the field Actionable insights Provide users with actionable insights they can take in order to minimize logistical costs and reduce shipment delivery times. Show More ##### ## Management - Multicarrier Parcel Management Solutions (6) Third-Party Integration - Multicarrier Parcel Management Solutions Integrates with third-party ERP, warehouse management, or other business management systems Label Printing - Multicarrier Parcel Management Solutions Prints labels and barcodes that are carrier-compliant Multiple Carriers - Multicarrier Parcel Management Solutions Supports shipping via multiple carriers Customer Information Database - Multicarrier Parcel Management Solutions Maintains a database or knowledge base of customer information Flexible Billing - Multicarrier Parcel Management Solutions Allows customer-specific rates and accepts a variety of payment options Shipping Management - Multicarrier Parcel Management Solutions Streamlines the entire shipping lifecycle and provides visibility into shipment activity Show More ##### ## Delivery (4) Flows Track products to determine when they are shipped, in transit, or delivered. Alerts Allow users to re-route and reschedule shipments based on standard or custom criteria. Inventory Optimize inventory to improve fulfillment and increase customer satisfaction. Modes Manage multiple delivery modes such as truckload, less than truckload, rail, parcel, and ocean. Show More ##### ## Performance (2) KPIs Provide performance metrics such as delivery performance, on-time arrival performance, and compliance. Benchmarking Use supply chain data to identify trends and their impact on performance. Show More ##### ## Customer Management (3) Customer Portal Include a portal that customers can use to access information and documents Visibility Deliver visibility into the entire supply chain of a custome Billing Track invoices and payments per customer or type of activity Show More ##### ## Supply Chain Operations (17) Warehousing Manage warehousing operations across multiple locations for multiple customers Transportation Manage transportation activities such as shipping and freight forwarding Customer Experience Management Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Client Management Manage contact details and communication with clients AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Workflow Management Create, design and manage workflows for repetitive tasks Communications Management Record and track all relevant internal and external communications Fleet Management Management of commercial motor vehicles for work-related purposes Rate Management Track/optimize rates in relation to usage Contact Management Manage, organize, and store contact information Returns Management Track and facilitate returns of products sold Warehouse Management Manage and track operations and inventory within warehouses Document Management Store, manage, and track all electronic documents in a centralized location Transportation Management Organize and track the physical movement of goods from one location to another Dock Management Manage all inbound & outbound activities relating to each dock Shipping Management Manage and track orders being shipped to customers Barcode/Label Management Print and scan barcode or labels Show More ##### ## Fleet Optimization (12) Load Optimization Provide users with the ability to optimize load and freight shipments Route Planning Provide users with the ability to optimize shipment routes Carrier Selection Provide users with the ability to arrange carriers for each shipment considering allocations, business shares, and costs. Tracking Track the location of vehicles using GPS technology. Route Optimization Finding the most optimal routes for drivers based on various factors and constraints Live Driver Tracking Track driver locations on a map in real time Status Tracking Track the status over time for a request, process, asset, or transaction Order Tracking Track orders throughout the fulfillment process Activity Tracking Track and document all activities across devices, networks, and other systems Delivery Tracking Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Shipment Tracking The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Location Tracking Identify the physical location of an individual, asset, device, etc. Show More ##### ## Visibility (10) Notifications Provide customers with live notifications on their deliveries. ETAs Allow users to calculate the estimated time of arrival (ETA) for each delivery. In Transit Ability to track good in transit between origin and destination Compliance Ability to track components across the supply chain to identify the causes of non-compliance. Search Provide a search engine to find items and where they are in the supply chain. Temperature Alerts Ability to identify and document exceptions for perishable goods and temperature-controlled environments. Shipment Tracking Ability to track inbound products to determine when they are shipped, in transit, or delivered. Order-Level Visibility Ability to track and search for the location of shipments by PO or SKU ETA Ability to use historical tracking data and machine learning in order to accurately predict ETAs Geofencing Ability to establish geofences to determine precise and accurate arrivals Show More ##### ## Transportation (18) Modes Support transportation modes such as air, ocean, or rail Yard Management Provide features for yard management and dock scheduling Freight Invoice Provide users with the ability to audit and pay freight invoices Planning Schedule transportation activities based on demand and availability Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Fleet Management Management of commercial motor vehicles for work-related purposes Inventory Management Track and manage inventory levels to maintain proper supply Carrier Management Find, compare, and select the most time/cost-effective freight carrier Order Management Manage and track customer orders for goods, investments, or any other purchases Work Order Management Creating, assign, and track jobs and/or tasks for work orders Document Management Store, manage, and track all electronic documents in a centralized location Shipping Management Manage and track orders being shipped to customers Supplier Management Manage all supplier data and operations Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Dispatch Management Manage sending personnel and resources to a site as needed Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Customer Management Store and organize information about customers and previous interactions Employee Management Track employee schedules, availability, and performance across projects and tasks Show More ##### ## Integrations (7) Warehouse management systems Integration with warehouse management systems ERP Systems Allow users to integrate thier TMS with an ERP system Accounting Deliver integration with accounting software or financial systems E-Commerce Integrates into e-commerce and shopping cart solutions WMS Integrates with warehouse management systems Accounting Integrates with accounting software OMS Integrates with order management systems Show More ##### ## Labels (4) Label Printing Provide the ability to create and print domestic asnd international shipping labels for all orders with one solution. Return labels Provide the ability create and print return labels or email them to customers. Bar codes Provides users with auto-generated bar codes for products Shipping Labels Generate or print labels that contain shipping information for packages Show More ##### ## Order management (7) Order tracking Automatically send tracking number emails to customers. E-commerce integrations Integrate the software with major ecommerce shopping carts and platforms Manage orders Allows users to split, combine and categorize orders for shipping. Order Status Update order statuses automatically once orders are fulfilled Shipping Services Integration Integrates with shipping services Package Tracking Track the parcel or consignment delivery status Status Tracking Track the status over time for a request, process, asset, or transaction Show More ##### ## Carrier and rate management (4) Quick rate comparison Allows users to compare real-time rates and delivery times for all carriers and automatically select the best carrier for each shipment based on cost and delivery time. Vendor availability Provides users with a wide selection of major carriers such a Fedex, UPS, and DHL Flat rate services Software detects which flat rate service qualifies with the customers order Auditing & Claim Filing Services Show More ##### ## Inventory management (3) Low stock alerts Software automatically notifies users when inventory is low. Automated inventory orders Users can set an automatic restock when the inventory levels reach a low number. Assign suppliers Users can assign suppliers to certain items, so shipment is quickly initiated Show More ##### ## Reports (6) Shipment reports Provides users with a comprehensive report on shipment performance Inventory reports Provides users with a comprehensive report on inventory and stock levels. Unshipped products Provides users with a comprehensive overview of which products aren't shipping. Delivery metrics Provides metrics on deliveries such as distance traveled, on-time rates and feedback scores Heat maps Provides users with tools to idnetify where the most deliveries are taking place which can better inform delivery planning Driver rating Provides reports on driver ratings which allows fleet managers to make more informed decisions for promotions Show More ##### ## Workflow Automation (4) Rating Access up to date rates from carriers, including spot market Dispatch and Tender Ability to request a bid from multiple carriers and directly book shipments Invoice Management Ability to manage and automate invoices Digital Document Reconciliation Ability to utilize paperless documents to automate reconciliation process including bills of lading, proofs of delivery, and weight certificates Show More ##### ## Network Management (2) Geographic Optionality Ability to access full coverage of required geographies Automated Onboarding Ability to efficiently onboard new carriers during network implementation Show More ##### ## Platform (3) Data quality Ability to access data enrichment, sources, & normalization to serve up actionable and clean data Languages Provide support for multiple languages Configurable Notifications Provide rule-based notifications to empower real-time collaboration at key milestones and quickly resolve issues. Show More ##### ## Dispatching (3) Route optimization Creates the most efficient route for users taking into account location, traffic and other factors Auto dispatch Automates delivery assignments by quickly assigning deliveries based on customer demand Order management Allows fleet managers to automatically adjust deliveries based on new customer orders. Show More ##### ## Customer portal (5) Status updates Provides customers with live status updates on the ETA of a delivery Real-time driver tracking Provides customers with live driver locations in order to better track their shipments Customer communication Allows customers to call or message thier driver. Customer feedback Allows customers to quickly review and rate thier customer experience Delivery customization Allows customers to choose a time window that they would like thier delivery to arrive Show More ##### ## Driver tools (4) Delivery rescheduling Allows drivers to automatically reschedule deliveries on the occurence that the recieivng party is not home Proof of delivery Provides drivers with tools for electronic proof of delivery including timestamps, signatures and point of sale tools Onboarding Provides new drivers with interactive training which allows them to onboard quicker. Adaptive deliveries Provides tools to automatically update deliveries based on customer interaction or traffic conditions. Show More ##### ## Tracking (5) Shipping Tracks transits of returns and replacements Inventory Tracks and updates inventory levels when returns are received or exchanges are shipped Freight Shipping Shipping products/goods by land, sea or air Air Shipping Ship packages/goods by aircraft Ground Shipping Shipping products/goods by land Show More ##### ## Transactions (4) Exchange Manages the exchange of one good for another Approvals Creates approval workflows to manage return requests Refund Issues refunds directly to a customers account Credit Applies return credit to a customers account or profile Show More ##### ## Additional Functionality (134) Mobile App Access the system via a mobile application Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities EDI Transfer of data from one computer system to another Customizable Reports Alter the layout and content of reports Real-Time Monitoring Active monitoring of systems, applications, or networks Third-Party Integrations Set up connections to third-party platforms to improve business processes Real-Time Analytics Analyze and gain insights into data in real-time Generative AI Use AI to generate content in the form of text, images, videos, etc. Quotes/Estimates Generate quotes or estimates for customers Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Billing & Invoicing Create, manage, and send invoices or bills to customers Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Scheduling Plan availability and assign specific time slots for tasks and resources AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Geographic Maps Visualize locations on a map Driver Management Track all personnel who operate company vehicles AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Resource Management Process of planning, scheduling and executing the optimal and effective use of human capital across projects Quality Control Ensure that quality requirements and standards are met across production processes Warrant Tracking Generative AI Use AI to generate content in the form of text, images, videos, etc. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Refund Management Oversee the process of issuing refunds Order Tracking Track orders throughout the fulfillment process Vendor Management Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Inventory Management Track and manage inventory levels to maintain proper supply Traceability Track and document the history, application, or location of an item or activity Barcoding/RFID Identify and track items using barcode tags or RFID (radio-frequency identification) tags Route Optimization Finding the most optimal routes for drivers based on various factors and constraints Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Customer Portal A website or login for customers to access information Payment Processing Accept, record, and reconcile financial transactions Shipping Management Manage and track orders being shipped to customers Repair Management Arrange for repairs to be performed and track prior repairs to the same item API Application programming interface that allows for integration with other systems/databases Field Reporting Formal report compiled by onsite personnel Label Printing Process of printing custom labels through various methods. Supply Chain Management Manage the planning and execution of supply chain activities Warehouse Management Manage and track operations and inventory within warehouses Asset Tracking Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Refund Opportunity Identification Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Mobile Access Access software remotely via mobile devices Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Billing & Invoicing Create, manage, and send invoices or bills to customers Data Import/Export Import and export data to and from software applications AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Scheduling Plan availability and assign specific time slots for tasks and resources Driver Management Track all personnel who operate company vehicles GPS System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Electronic Signature Digitally sign online documents Dispatch Management Manage sending personnel and resources to a site as needed Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Employee Management Track employee schedules, availability, and performance across projects and tasks SMS Messaging Send messages via SMS Territory Management Organize customer data and accounts by user or geography Order Management Manage and track customer orders for goods, investments, or any other purchases Live Driver Tracking Track driver locations on a map in real time Delivery Tracking Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Third-Party Integrations Set up connections to third-party platforms to improve business processes Route Optimization Finding the most optimal routes for drivers based on various factors and constraints Fuel Tracking Monitor and track fuel consumption and costs Voice Recognition Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking Inventory Management Track and manage inventory levels to maintain proper supply Status Tracking Track the status over time for a request, process, asset, or transaction Shipping Management Manage and track orders being shipped to customers Transportation Management Organize and track the physical movement of goods from one location to another Order Tracking Track orders throughout the fulfillment process Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Generative AI Use AI to generate content in the form of text, images, videos, etc. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Shipping Optimization Cost Recovery Refund Opportunity Identification Third Party Management The ability to manage shipping audits for third parties such as clients Generative AI Use AI to generate content in the form of text, images, videos, etc. Automated Claim Filing Package Analytics Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Exceptions Management Automated handling of non-compliant EDI transmissions. Predictive Analytics Predict future data based on historical data sets Carrier Invoice Auditing Data Import/Export Import and export data to and from software applications Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Supplier Management Manage all supplier data and operations Container Shipping Shipping products/goods in containers Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Ground Shipping Shipping products/goods by land Quotes/Estimates Generate quotes or estimates for customers Invoice Management Captures invoice data and maintains comprehensive records for auditing and reporting purposes Import/Export Management Management of inbound and outbound shipments in the context of international trade Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Bills of Lading Documents issued by a carrier to acknowledge receipt of cargo for shipment Customizable Branding Add customized logos and colors to align with company branding Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. EDI Transfer of data from one computer system to another Returns Management Track and facilitate returns of products sold Parcel Shipping Manage and organize the shipping, tracking, and delivery of packages Air Shipping Ship packages/goods by aircraft Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Claims Management Process of submitting and following up on claims with insurance companies Discount Management Track products that are for sale at a reduced price or part of coupon promotions Transportation Management Organize and track the physical movement of goods from one location to another Shipping Management Manage and track orders being shipped to customers Shipment Price Calculation Calculation of shipment price based on size, weight, route, timeframe, and carrier. Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Warehouse Management Manage and track operations and inventory within warehouses Order Management Manage and track customer orders for goods, investments, or any other purchases Real-Time Updates Receive system updates as soon as any changes are made API Application programming interface that allows for integration with other systems/databases Purchase Order Management Create, send, and track purchase orders and their statuses Inventory Management Track and manage inventory levels to maintain proper supply Freight Shipping Shipping products/goods by land, sea or air Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Ocean Shipping Transportation of goods/products over long distances using ship eCommerce Management Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Multi-Location Manage and support multiple locations Inventory Control Monitor product stock levels Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking EDI Transfer of data from one computer system to another Billing & Invoicing Create, manage, and send invoices or bills to customers Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Quality Control Ensure that quality requirements and standards are met across production processes Order Fulfillment Manage the process of receiving, preparing, and delivering orders for goods/products AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Route Optimization Finding the most optimal routes for drivers based on various factors and constraints Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Demand Forecasting Forecast customer demand using historical insights and simulations Generative AI Use AI to generate content in the form of text, images, videos, etc. Third-Party Integration Addition of necessary external data, applications, tools, or features Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges For 3PLs Designed for third-party logistics companies. 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