guest details and contact information are easy to access Review collected by and hosted on G2.com.

Slow loading times (may just be my phone) Review collected by and hosted on G2.com.

Easy booking and options can be modifiedsc Review collected by and hosted on G2.com.

Wish we had the option to change the times within each booking Review collected by and hosted on G2.com.

I like that we can do multiple comps or discounts on tours and classify them as such. Review collected by and hosted on G2.com.

It can be difficult to navigate the site at times. Review collected by and hosted on G2.com.

Every little thing! Reports, connectivity, web based, ease of use. Review collected by and hosted on G2.com.

Absolutley nothing. This is a PERFECT product. Truly an amazing product. Review collected by and hosted on G2.com.

Easy to look

Up past reservations. And love being able to book additional lessons for clients very easily without adding cc info again Review collected by and hosted on G2.com.

Wish there was a way to store credit card info Review collected by and hosted on G2.com.

The customer service at FareHarbor is really impressive. Every single person I've dealt with is beyond helpful and I know I can always count on them. Review collected by and hosted on G2.com.

The only thing I have any issue with at all is the hold music while on a call with them! But even that has started to grow on me Review collected by and hosted on G2.com.

It is super easy to use and keeps track of multiple types of products/services. Customer service is excellent. Review collected by and hosted on G2.com.

There have been some issues with availability matching up across multiple bookings. Review collected by and hosted on G2.com.

Easy interface for seeing tour reservations, guest lists and payment management. Clean layout and feature packed Review collected by and hosted on G2.com.

No major complaints. Almost too many features that make mobile app a bit complicated. Review collected by and hosted on G2.com.

Calendar integration with my site. Responsive to work well with any device. Malleable. Stable. Very Stable. Fare credit card fee, 1.9 +.30, always, no matter what card. No fee for my business. Customers pay Fare Harbor a booking fee of 6% when booking online, nothing when reserving on the phone or in store. I get paid quickly. Review collected by and hosted on G2.com.

No real store for add on merchandise. No systems appears to master this. Work around is flawed and reporting for this is awful. However -we make it work. The sales team promised everything I asked for, the implementation member (onboarding specialist/trainer) assigned to my account could not deliver. It was rushed, incomplete and just plain poorly executed. My account manager is great and has tried hard to correct the issues created by the onboarding specialist but it's been an uphill battle.

Because it is supposed to be very flexible, it is complicated to set up and one needs assistance from FareHarbor support for many modifications.

FareHarbor promised a marketing team at my disposal for adwords, remarketing and social. They claimed to provide all of the support and all I would have to do is pay for the actual ad buys. They repeatedly told me that I would have access to the marketing team after implementation was completed. As soon as that occurred I was told that they discontinued that service. Review collected by and hosted on G2.com.