I really love how customizable the system is. It feels like the program was built from lived experience, with a clear understanding of all the exceptions that come up in real life, and it’s designed to accommodate those situations. Review collected by and hosted on G2.com.

I don’t like that it takes about a week to receive a response to tasks. The build process has been very tedious and far more involved than the sales team led me to believe. The delayed response shows that it is difficult to complete projects efficiently. The training was not very effective. Review collected by and hosted on G2.com.

I like that Famcare connects the different departments in real time. I like that the whole staff can be notified instantly. The easy of training and use has been a time saver for our on boarding process. Review collected by and hosted on G2.com.

The household connections are time consuming. The reports i feel like we have to learn a new language to run what we want to pull out of Famcare. Review collected by and hosted on G2.com.

FAMCare is highly customizable, and even allows you to build and edit forms on your own. Users find it an intuitive, easy-to-use system. Review collected by and hosted on G2.com.

Non-critical requests and fixes can take a while to resolve, although FAMCare is very responsive for critical issues. Review collected by and hosted on G2.com.

Very user-friendly system. It’s highly customizable, and we also have a great project manager who helps us with everything. Review collected by and hosted on G2.com.

I can't think of anything I dislike. It is such an update from our last system. Review collected by and hosted on G2.com.

It’s easy for users to get started, with good customization options and a simple, clean design. Review collected by and hosted on G2.com.

So far (less than a year), we’ve liked Fam Care. No dislikes so far. Review collected by and hosted on G2.com.

easy to understand, access to files are fast Review collected by and hosted on G2.com.

if you dont save before leaving your computer you might lose what you wrtote Review collected by and hosted on G2.com.

The automated system and ability to customize it based on our program needs Review collected by and hosted on G2.com.

Household members not having a hyperlink to their demographics/pages Review collected by and hosted on G2.com.

FAMcare is extremely customizable to meet the needs of a variety of organizations. Their ability to add features seems limitless- we have yet to be told "no" when we asked for something! It is also simple to use and straightforward for our team- it took them a very short time to adjust to using it because it is so logically laid out. But the most wonderful part of our experience with FAMcare has been the incredible support we received during the development/configuration process from our Project Manager and now, during active use, from the Help Desk team. They have taught me so much so that I can continue to add to my skills with this database and they have acted swiftly to resolve any issues that have come up. The reports feature took some getting used to and they have been extremely patient and helpful as we have worked through our agency's needs for reporting. Review collected by and hosted on G2.com.

For us, FAMcare is much more expensive than what we were using, however, it meets so many more of our needs than our prevous database. We have not yet added billable services to our FAMcare array of services but the ability to bill through this system was one of the reasons we were motivated to move over to them and were willing to take on the extra costs. For me, the biggest challenge has been adjusting to the reporting tool- I did not know any SQL prior to beginning my work with FAMcare and that would have been a big help in getting me up to speed on the reports faster but with the assitance of the Help Desk team I am making progress and have learned a lot. Review collected by and hosted on G2.com.

I appreciate that FamCare allows all of our families to be in one network. I like that it generates reports and saves time with reports. Review collected by and hosted on G2.com.

FamCare is inconsiderate across programs and supports KSSP much better than Family Finding. It is difficult to learn and the details and processes vary case by case. It is not a consistent program and often has bugs. Review collected by and hosted on G2.com.