--- title: Faddom Reviews meta_title: 'Faddom Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 111 reviews by the users' company size, role or industry to find out how Faddom works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 111 scale: '5' date_modified: '2026-08-07' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Faddom Reviews **Vendor:** Faddom **Category:** [IT Asset Management Software](https://www.g2.com/categories/it-asset-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 111 ## About Faddom Faddom is an agentless Application Dependency Mapping (ADM) platform designed for complex hybrid environments. In less than 60 minutes, Faddom automatically discovers and continuously maps infrastructure, business applications, and dependencies across on-premises and cloud environments without deploying agents. By enriching infrastructure visibility with real-time business application context, organizations gain actionable insights into how their environments truly operate. Faddom eliminates the need for outdated spreadsheets, siloed visibility, and complex deployments by creating a continuously updated single source of truth for Security, Cloud, and IT teams. Organizations worldwide use Faddom to simplify change management, accelerate cloud and data center migration planning, strengthen security posture, support compliance initiatives, and improve operational resilience through accurate, real-time infrastructure visibility. ## Faddom Pros & Cons **What users like:** - Users commend Faddom for its **user-friendly interface and effective network mapping** , enhancing efficiency and troubleshooting capabilities. (13 reviews) - Users appreciate the **effective tracking** capabilities of Faddom for monitoring network assets and traffic seamlessly. (13 reviews) - Users appreciate the **outstanding customer support** from Faddom, assisting with onboarding and ongoing implementation effectively. (11 reviews) - Users appreciate the **ease of use** and intuitive UI of Faddom, enhancing their network management experience. (11 reviews) - Users value Faddom's **excellent integration options** , making deployment and network visualization straightforward and efficient. (8 reviews) - Integration Support (8 reviews) - Useful (8 reviews) - Setup Ease (7 reviews) - Users value the **visibility into network resources** Faddom provides, enhancing migration project preparations and network management. (7 reviews) - Efficiency (6 reviews) **What users dislike:** - Users note a **steep learning curve** with Faddom, making initial setup and classification challenging for newcomers. (4 reviews) - Users express frustration over Faddom's **limited features** , particularly in complex settings and for specific integrations. (4 reviews) - Users find Faddom’s **pricing challenging** , especially for smaller organizations with tighter budgets and scalability issues. (3 reviews) - Users experience **integration issues** with Faddom, noting limitations in customization and challenges with certain tools and environments. (3 reviews) - New users may experience a **steep learning curve** with Faddom, requiring time to become proficient and utilize all features. (3 reviews) - Users note **limitations in granularity and functionality** , requiring additional tools for comprehensive application management and remediation. (3 reviews) - Not User-Friendly (3 reviews) - Users experience **configuration issues** with application mapping and SNMP V3 discovery, impacting overall network visibility. (2 reviews) - Delayed Processes (2 reviews) - Difficult Learning (2 reviews) ## Faddom Reviews ### 1. Nice tool, confusing documentation **Rating:** 3.0/5.0 stars **Reviewed by:** Toni G. | Digital Transformation Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Faddom?** Once I got it installed, I like the way it discovered my environment and gave me the capability to map application dependencies. The ROI certainly looks attractive. I would like to have had more time to use it, but the installation took longer than I'd allocated for the entire POC. Once I got a Faddom tech on the phone, we were able to iron out the last few challenges, but that took almost two weeks and put me past my deadline. **What do you dislike about Faddom?** The documentation was complicated and often conflicting. One document led me to believe I could use a Faddom-provided AWS CloudFormation template to roll it into a test AWS VPC I set up. Faddom Support later confirmed there is no such template and I had to go back and create the VPC flow logs manually. One set of documentation indicated I should use AWS Traffic Mirror to capture the netflow data needed for dependency mapping. Faddom Support and other documentation later confirmed Traffic Mirror is not supported by Faddom and that I should use VPC Flow Logs. I also ran into some permissions issues with accessing the VPC Flow Logs. I can't say if the delay was because of AWS or because of Faddom, but the changes I made to the permissions didn't seem to propagate to Faddom in a reasonable time period. **What problems is Faddom solving and how is that benefiting you?** POC was a failure for me so sadly, no problems solved. I am open to revisiting it in the future should my clients have appropriate needs. ### 2. Faddom trial review **Rating:** 3.0/5.0 stars **Reviewed by:** Tyler K. | IT Systems Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2025 **What do you like best about Faddom?** What I like best about Faddom is its ability to provide real-time, automatic visualization of my entire IT environment without installing agents. It gives me a clear, interactive map of applications, servers, and dependencies, which makes troubleshooting and planning so much faster and more accurate. The interface is intuitive, and it saves a lot of time compared to manual documentation. **What do you dislike about Faddom?** One thing I dislike about Faddom is that it can sometimes feel limited when dealing with very large or highly complex environments—especially if you need deep customization or integrations with certain niche tools. While it's agentless and easy to deploy, there are occasional gaps in visibility for non-standard systems or cloud-native resources, which may require manual adjustments or workarounds. **What problems is Faddom solving and how is that benefiting you?** Faddom provides accurate visual maps and reports that support audits, risk assessments, and regulatory compliance. ### 3. Easy to install, however some area a tad tricky and not clear **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Faddom?** Easy to implement, the user management once figured out is also nice and easy **What do you dislike about Faddom?** Found it hard to find out about application mapping, and the Network SMNP V3 discovery isnt picking anything up **What problems is Faddom solving and how is that benefiting you?** We want to try faddom out for our application mapping and what are thr required services based on application as we have inherited a system. ### 4. We use Faddom for network mapping **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Venture Capital & Private Equity | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Faddom?** We used Faddom for network mapping. I inherited the network with VITAC, we were unsure how different network elements communicated with each other. This tool assisted in understanding our network topology. **What do you dislike about Faddom?** So far the tool has been great. I am sure we will find something we do not like once we get some time under out built with the tool. **What problems is Faddom solving and how is that benefiting you?** inheriting a network that I did not build or was not documented well, Faddom was able to assist in network mapping and efficiencies evaluations. ### 5. Did only half install, business told me to stop. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** September 07, 2022 **What do you like best about Faddom?** The fact that it shows you the dependencies of other servers **What do you dislike about Faddom?** asking too much from the switches (CPU) so we could not continue with the work. **What problems is Faddom solving and how is that benefiting you?** The fact that it shows you the dependencies of other servers let down time and more information to get prepared for the job ## Faddom Discussions - [What is Faddom used for?](https://www.g2.com/discussions/what-is-faddom-used-for) - 1 comment, 1 upvote - [View Faddom pricing details and edition comparison](https://www.g2.com/products/faddom/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+12%3A29%3A40+-0500&secure%5Bsession_id%5D=0a1aca31-adf4-4fc3-b4c1-283074525c23&secure%5Btoken%5D=8b80cd1df951d89411f9d96e0a8e03b9f3c83ccd0ea6d923647a9d0e0127fc22&format=llm_user) ## Faddom Integrations - [Jira](https://www.g2.com/products/jira/reviews) - [Nutanix Flow Virtual Networking](https://www.g2.com/products/nutanix-flow-virtual-networking/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Zabbix](https://www.g2.com/products/zabbix/reviews) ## Faddom Features **Additional Functionality** - Widgets - Impact Management - Customizable Forms - Self Service Portal - License Management - Scheduled/Automated Reports - Task Management - Request Assignment - Help Desk Management - Surveys & Feedback - SSL Security - IT Asset Tracking - Knowledge Base Management - Compliance Management - Support Ticket Management - Single Sign On - Data Mapping - Client Portal - Service Level Agreement (SLA) Management - Activity Dashboard - Incident Management - Alerts/Escalation - Prioritization - Generative AI - Performance Monitoring - Email Management - Active Directory Integration - Third-Party Integrations - Alerts/Notifications - Collaboration Tools - Reporting & Statistics - Asset Lifecycle Management - Inventory Management - Data Import/Export - Access Controls/Permissions - Drag & Drop - Activity Tracking - AI Copilot - Workflow Management - Configuration Management - Problem Management - Configurable Workflow - IT Asset Management - API - Data Visualization - Change Management - Device Auto Discovery - Customizable Reports - Contract/License Management - Relationship Mapping - Customizable Fields - Support Ticket Tracking - Vulnerability Scanning - Data Aggregation and Publishing - Cost Tracking - Template Management - Lifecycle Management - Historical Reporting - Monitoring - Configuration Automation - Customizable Templates - Search/Filter - File Management - Status Tracking - Patch Management - Document Management - Real-Time Reporting - Real-Time Monitoring - Version Control - Task Progress Tracking - IT Cost Management - Archiving & Retention - Scheduling - Reporting/Analytics - User Management - Policy Management - Real-Time Analytics - Role-Based Permissions - Rules-Based Workflow - Audit Trail - Business Process Automation - Sarbanes-Oxley Compliance - Task Scheduling **Additional Functionality** - Penetration Testing - Alerts/Notifications - Audit Trail - Anti Virus - Vulnerability Scanning - Remote Monitoring & Management - VPN - Behavior Analytics - Reporting/Analytics - Real-Time Notifications - Access Controls/Permissions - SSL Security - Patch Management - Event Logs - Anomaly/Malware Detection - DNS Leak Protection - Third-Party Integrations - Server Monitoring - Real-Time Monitoring - Compliance Management - Network Provisioning - API - Email Alerts - Security Auditing - Intrusion Detection System - Data Visualization - Two-Factor Authentication - Generative AI - Firewalls - AI Copilot - Anti Spam - Threat Response - Activity Monitoring - Risk Alerts - Data Loss Prevention - Single Sign On - Intrusion Prevention System - Secure Login - Policy Management - Activity Dashboard **Automation** - Metadata Management - Artificial Intelligence & Machine Learning - Response Automation - Continuous Analysis **Functionality** - Data Migration - Data Variety - Alerts and Logging - Data Replication **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **Assessment ** - IT Infrastructure - Cost Benefit - Applications **Performance Management** - Workflow Automation - Change Management - Real Time Reporting - Compliance Management - Multi-User Collaboration - Power Management - Configuration Management - Workflow Management - Data Storage Management - Uptime Reporting - Capacity Management - Real-Time Data - Audit Management - Inventory Management **Administration** - Policy Enforcement - Dependency Mapping - Network Mapping **Agentic AI - Enterprise Architecture Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integration - Forecasting - Strategic Planning **Additional Functionality** - For IT Project Management - Version Control - Data Modeling - Document Storage - Authentication - Prioritization - Gantt/Timeline View - User Management - Transformation Roadmapping - Projections - Commenting/Notes - Single Sign On - Collaboration Tools - Change Management - Data Mapping - Organizational Charting - Portfolio Management - Status Tracking - Lifecycle Management - Customizable Fields - API - Workflow Management - AI Copilot - Access Controls/Permissions - Traceability - Visualization - Diagramming - Risk Assessment - Alerts/Notifications - Process Modeling & Designing - Requirements Management - Data Import/Export - Generative AI - Document Management - Business Process Control - Reporting & Statistics - Architecture Governance - Audit Management - Drag & Drop - Activity Dashboard **Functionality** - Multi-Network Capability - Anomaly Detection - Network Visibility - Scalability **Management** - Backup and Recovery - Integration Variety - Access and Security - Real time Monitoring **Monitoring** - Server Performance - Energy Consumption - Space Planning **Enforcement** - Identity-Based Policy Management - Workflow Automation - Network Segmentation - Intelligent Segmentation - Workload Protection **Generative AI** - AI Text Generation - AI Text Generation - Generative AI **Additional Functionality** - Data Import/Export - AI Copilot - Server Monitoring - Third-Party Integrations - Alerts/Notifications - Reporting & Statistics - Access Controls/Permissions - IT Asset Tracking - Real-Time Monitoring - Generative AI - Real-Time Notifications - Prioritization - Device Auto Discovery - SSL Security - Real-Time Updates - Role-Based Permissions - API - Data Visualization - Predictive Analytics - Performance Monitoring - Event Logs - Activity Dashboard **Incident Management** - Incident Logs - Incident Alerts - Incident Reporting **Security** - Data Protection **Visibility** - Breach Detection - Observability - Application Discovery **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Cloud Migration** - Autonomous Task Execution - Multi-step Planning - Decision Making **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations - User Management - Support Ticket Management - Requisition Management - Inventory Management - Email Management - Maintenance Management - Workflow Management - Problem Management - Service Level Agreement (SLA) Management - Supplier Management - Procurement Management - Knowledge Base Management - Task Management - Change Management - Incident Management - Contract/License Management - Audit Management - Configuration Management **Additional Functionality** - Cost Tracking - Access Controls/Permissions - Prioritization - Customizable Fields - Data Import/Export - Asset Tracking - Customizable Branding - API - Alerts/Notifications - Reporting/Analytics - Barcode/Ticket Scanning - Monitoring - Customizable Forms - Compliance Tracking - Data Visualization - Audit Trail - AI Copilot - Self Service Portal - Customizable Reports ## Top Faddom Alternatives - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (715 reviews) - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) - 4.3/5.0 (777 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,954 reviews)