AE

Verified User in Education Management

Small-Business (50 or fewer emp.)

4/25/2025

"Effective base system for school management"

4/5

What do you like best about FACTS Financial Aid Management?

Customer assistance is responsive and knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about FACTS Financial Aid Management?

A bit dated. Not the most user-friendly or modern approach to this technology. Review collected by and hosted on G2.com.

UA

Verified User in Accounting

Mid-Market (51-1000 emp.)

4/28/2025

"Easy System for School Accounting"

4/5

What do you like best about FACTS Financial Aid Management?

I love the ease of being able to choose a specific school year and have all of the student/parent accounts listed for easy access to find tuition charges and fees. Review collected by and hosted on G2.com.

What do you dislike about FACTS Financial Aid Management?

Sometimes the search function is finicky when trying to find a student by last name. Review collected by and hosted on G2.com.

AE

Verified User in Education Management

Mid-Market (51-1000 emp.)

4/24/2025

"Registrar"

4.5/5

What do you like best about FACTS Financial Aid Management?

The ease of pulling a report make is a very useful tool. Review collected by and hosted on G2.com.

What do you dislike about FACTS Financial Aid Management?

It can be challenging to navigate at times. Review collected by and hosted on G2.com.

AE

Verified User in Education Management

Small-Business (50 or fewer emp.)

4/28/2025

"FACTS is extremely helpful!"

4.5/5

What do you like best about FACTS Financial Aid Management?

I like their efficiency of "crunching the numbers" and being knowledgeable if I ever have to call. Review collected by and hosted on G2.com.

What do you dislike about FACTS Financial Aid Management?

I used to not like that we couldn't get families tax returns faster, but now the IRS integration has been very useful. Review collected by and hosted on G2.com.

AP

Verified User in Primary/Secondary Education

Small-Business (50 or fewer emp.)

4/24/2025

"Business Manager"

5/5

What do you like best about FACTS Financial Aid Management?

the ease of use and the fact that it will automatically recommend if someone qualifies for aid or not Review collected by and hosted on G2.com.

What do you dislike about FACTS Financial Aid Management?

not sure that i have any dislikes for the service Review collected by and hosted on G2.com.

AE

Verified User in Education Management

Small-Business (50 or fewer emp.)

4/30/2025

"Klunky with vague algorythms"

2.5/5

What do you like best about FACTS Financial Aid Management?

Fairly Standard - a lot of schools use it Review collected by and hosted on G2.com.

What do you dislike about FACTS Financial Aid Management?

Reporting is difficult to share and verification takes quite some time Review collected by and hosted on G2.com.

JK

Jessica K.

Director of Strategic Initiatives and Enrollment

Small-Business (50 or fewer emp.)

12/13/2021

"Navigating financial aid"

2.5/5

What do you like best about FACTS Financial Aid Management?

The customer service is readily available and informative. The system has lots of Review collected by and hosted on G2.com.

What do you dislike about FACTS Financial Aid Management?

I wish the information was a little more straightforward or had help buttons to get more info. Using this program for the first time I am not as familiar with all the terminology so I wish I had more info easily available. Review collected by and hosted on G2.com.

Recommendations to others considering FACTS Financial Aid Management:

Seems very straightforward and helpful for our purposes Review collected by and hosted on G2.com.

What problems is FACTS Financial Aid Management solving and how is that benefiting you?

We are using FACTS to make the first round of financial aid obligations. We ask parents to input their income and expenses into FACTS so we can learn more about their financial capacity to pay their school fees. Review collected by and hosted on G2.com.

UP

Verified User in Primary/Secondary Education

Small-Business (50 or fewer emp.)

11/30/2021

"Easy to follow - user friendly"

5/5

What do you like best about FACTS Financial Aid Management?

Seeing the progress bar and auto save. These features allow me to stop and start whenever it's convenient and I know no information has been lost. I don't dread filling out the application! Review collected by and hosted on G2.com.

What do you dislike about FACTS Financial Aid Management?

The communication from system to school to parent. I understand the process is handed off to the school but facts could send some status updates so I know when to follow up with school. Review collected by and hosted on G2.com.

Recommendations to others considering FACTS Financial Aid Management:

Easy to navigate, this allows me to complete at my own time and know I'm on track to finish and what is still expected Review collected by and hosted on G2.com.

What problems is FACTS Financial Aid Management solving and how is that benefiting you?

Submitting an application, uploading documents, housing documents. All these things are easy for me to see as well as my school to see. This is quick and easy and information even prefils Review collected by and hosted on G2.com.

UI

Verified User in Individual & Family Services

Small-Business (50 or fewer emp.)

4/18/2022

"User Friendly!"

4.5/5

What do you like best about FACTS Financial Aid Management?

Access through my school's app makes it easy to use Review collected by and hosted on G2.com.

What do you dislike about FACTS Financial Aid Management?

Visibility with financial aid applications. Review collected by and hosted on G2.com.