FACTS Grant and Aid Assessment allows schools to have a more comprehensive approach to determining aid for parents. The security of information is vital, and parents can do the entire process electronically. Review collected by and hosted on G2.com.

Depending on a school’s timeline, receiving a recommendation of award amounts can take time to process. That said, the team at FACTS does a good job of communicating. Review collected by and hosted on G2.com.

FACTS is a very comprehensive platform. We have found it useful for our school's needs. It has many features, some of which we haven't accessed yet! Their customer service representatives are always very helpful and their trainings are useful and informative. Review collected by and hosted on G2.com.

The FACTS platform is very detailed and comprehensive. At first it is very overwhelming to navigate and utilize all of the features available. I am still learning every time I am in the system. Review collected by and hosted on G2.com.

It is very thorough. We know we are receiving unbiased evaluations based on the user input. They verify everything and save us so much time. It is easy to review and understand. Review collected by and hosted on G2.com.

It's hard to understand the criteria it uses and how to explain the criteria to a family. Review collected by and hosted on G2.com.

FACTS allows us to effectively manage and administer our tuition assistance program. It is fairly easy to use and makes annual enrollment smoother. Review collected by and hosted on G2.com.

The cost of moving our tuition management across is a little high for a non-profit school. Review collected by and hosted on G2.com.

i like that the portal gathers all the applications with the documents; follows up with the family; and then gets everything ready for us Review collected by and hosted on G2.com.

the templates are a bit confusing, especially that it saves templates from years before; it'll be nice to have templates sorted by year. for the award notifications Review collected by and hosted on G2.com.

FACTS Grant & Aid Assessment simplifies the financial aid process with a streamlined and impartial approach. The updated system allows for easy upload of tax documents, enhancing convenience and efficiency. Notifications and implementation are straightforward, and exceptional customer support is available when needed. Review collected by and hosted on G2.com.

The only downside is the verification time it takes for FACTS to verify the document. At the peak of the process, it took about two weeks for FACTS to review and verify uploaded documents. Review collected by and hosted on G2.com.

Previously, our aid and scholarship amounts were based on what parents felt they could afford. This system gives us a concrete, unbiased number to present to families to begin a conversation about student aid. Review collected by and hosted on G2.com.

We have not had any issues on the school side with the assessment. We do have a few parents who have said the questions feel too invasive. Review collected by and hosted on G2.com.

I have found that Grant & Aid Assessment is very detailed and easy to use from an administrative point of view. Review collected by and hosted on G2.com.

Administratively I have not found any issues that I dislike about the program. Review collected by and hosted on G2.com.

FACTS Grant and Aid syncs with FACTS SIS—less work to do. This product is way better than what we hade before. Review collected by and hosted on G2.com.

There is not a thing I don't like. It is a wonderful product. Review collected by and hosted on G2.com.

Provides parent with ready made form to collect all information pertaining to scholarship application. Customer service is available to parents having diffculty using the online application system Review collected by and hosted on G2.com.

Sigjnificant percentage of application cannot be immediately verified and parents can become frustrated when they are not sure what materials are missing and/or why their application was not verified Review collected by and hosted on G2.com.