--- title: FACTS Reviews meta_title: 'FACTS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how FACTS works for a business like yours. aggregate_rating: rating_value: 3.3 review_count: 4 scale: '5' date_modified: '2026-06-04' parent_category: name: Distribution url: https://www.g2.com/categories/distribution --- # FACTS Reviews **Vendor:** Carrier Logistics **Category:** [Transportation Management Systems (TMS)](https://www.g2.com/categories/transportation-management-systems-tms) **Average Rating:** 3.3/5.0 **Total Reviews:** 4 ## About FACTS FACTS is an integrated freight management solution that provides invoicing and accounting designed for multi-terminal, high volume over-the-road shipping environments. ## FACTS Reviews ### 1. Migrated to Syspro from FACTS 7.8 **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2022 **What do you like best about FACTS?** FACTS was very straightforward. The further we move from FACTS (even though we had an outdated version) the more I appreciate the simplicity. FACTS was very easy to learn. It required no additional training hours billed to a consultant either. The interface was quite dated. Obviously. However, you could get on FACTS and quickly identify where you needed to go for what function. And I loved that you didn't have to navigate around modules or components you didn't have to get to what you needed. The functionality that you paid for kind of floated to the time of the process. I miss that. I think FACTS would a great ERP for a small business that was investing in its first ERP. **What do you dislike about FACTS?** By far, the worst part was how hard it was to export data into a usable format. The way the data was formatted, even if you could export to Excel, for example, was so convoluted it was hardly worth exporting to a spreadsheet in the hopes of mining the data and working it into a readable report. And if you exported a report into the native format, everything was difficult to read and impossible to convert into something better. I would imagine that newer versions of FACTS have addressed this issue. The other issue that made things difficult was the forms themselves. FACTS' fields within the forms had vague labeling to them. Or it had a generic field that couldn't be defined well. As a result, anyone entering data could interpret the field's description how they wished. Consequently, there was no consistency in certain parts of the data, like having the same language used for all CRM information or a consistent way of defining routes and structures in formulas. **What problems is FACTS solving and how is that benefiting you?** Well, we don't use FACTS anymore. However, I can say that when the company launched FACTS some years ago, it was easy to adopt. The company had never used an ERP before, relying on Excel and Access, and ACT primarily. The company was finally able to gather and maintain all the data in one place. That was a game-changer for our little company. It made a huge difference in how we managed our supply chain, our customers and our finished products. ### 2. FACTS Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2021 **What do you like best about FACTS?** work culture is supportive, can learn new things very quickly, exposure to new business trends. **What do you dislike about FACTS?** 6 days working, the language barrier - staff is mostly Kannada speaking, **What problems is FACTS solving and how is that benefiting you?** logistics, business management, business development. exposure to multiple market trends ### 3. Good product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Judiciary | Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2019 **What do you like best about FACTS?** I like that it keeps our clients information safely stored and is transparent. **What do you dislike about FACTS?** Nothing that I can think of at the moment. **What problems is FACTS solving and how is that benefiting you?** How to keep clients files safe for everyone yet accessible when needed ### 4. Facts Tuition Management **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2017 **What do you like best about FACTS?** easy and simple way to manage tuition online **What do you dislike about FACTS?** adding charges to a service agreement isn't intuitive **What problems is FACTS solving and how is that benefiting you?** fees can be charged to families for athletics and other activities ## FACTS Discussions - [What is FACTS used for?](https://www.g2.com/discussions/what-is-facts-used-for) - [View FACTS pricing details and edition comparison](https://www.g2.com/products/facts/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-23+21%3A40%3A40+-0500&secure%5Bsession_id%5D=f4fdf4ac-74a6-465b-b6b0-7c606010e3c5&secure%5Btoken%5D=f000af5e2aa0d769d7630f8c544b3025982b0e0340503446a51d0450d815d677&format=llm_user) ## FACTS Features **Fleet Optimization** - Load Optimization - Route Planning - Carrier Selection - Tracking **Visibility** - Notifications - ETAs - In Transit **Transportation** - Modes - Yard Management - Freight Invoice - Planning **Integrations** - Warehouse management systems - ERP Systems - Accounting **Analytics** - Performance - Driver performance - Actionable insights ## Top FACTS Alternatives - [project44](https://www.g2.com/products/project44/reviews) - 4.7/5.0 (686 reviews) - [Descartes Aljex](https://www.g2.com/products/descartes-aljex/reviews) - 4.6/5.0 (425 reviews) - [FarEye](https://www.g2.com/products/fareye/reviews) - 4.7/5.0 (255 reviews)