Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Simple to use"
4.5/5
What do you like best about Factorial?

quick response from CS, integrations, good articles Review collected by and hosted on G2.com.

What do you dislike about Factorial?

Partners integration in France, especially for Accounting Review collected by and hosted on G2.com.

Response from Natan Domingos Garcia of Factorial

Thank you! Just let our CS team know and they are more than happy!

AD
Alba D.
e-Learning assistant
Mid-Market (51-1000 emp.)
"Great tool for keeping up with time at work!"
4.5/5
What do you like best about Factorial?

Managing your payment and benefits for the organization's staff. There is always proper management for compensation, time off, and insurance is what keeps my satisfaction high. Review collected by and hosted on G2.com.

What do you dislike about Factorial?

Sometimes the platform feels clunky, but other than that I didn't have any problems whatsoever. I would not have any negatives things to say about the platform nor the app. Review collected by and hosted on G2.com.

Rafael A.
RA
Rafael A.
General Manager
Mid-Market (51-1000 emp.)
"The value of Factorial in HR management"
3/5
What do you like best about Factorial?

- Has the personnel entry and exit control

- You can create workgroups with custom work schedule options. Just like you have the option to handle work shifts.

- Events and Posts that can target specific groups are quite helpful.

- The fact of having all the staff and being able to generate reports with different data and an organization chart in real time helps to have macro control of the company and the way it is organized.

- It allows you to consider personal without having to have emails with the company domain. Review collected by and hosted on G2.com.

What do you dislike about Factorial?

• You must refine several important points for HR management such as:

• Workflows do not accept the addition of multiple steps or sequences.

• For the elaboration of the templates, the limited availability of variables limits the use of the application and forces the use of other applications to be able to handle the documentation for the staff. Does not allow custom fields to be used as variables for document templates.

• The management of assigned tasks is not

• When you sign a document from the platform you leave the platform and you must re-enter.

• The Delegate permissions function generates confusion regarding the options available in the “Permissions” section.

• The payroll option is very poorly developed.

• Custom searches cannot be recorded.

• Does not have the Offline option

• You do not have the option to manage assigned, pending and completed tasks, so this functionality cannot be properly exploited through the use of task templates. Neither can you use them in Workflows or in reports

• You do not have any option for there to be a communication from the employee to the employees in order to attend to claims or doubts of the workers in an orderly manner.

• You can't pin a specific announcement and you don't have the option to remove birthday notifications from the dashboard.

• You do not have the option to categorize the project's talent pool by job title and performance score.

• Likewise, you do not have the option to send on a talent basis the staff that ceases to consider the staff in future projects.

• Cannot download the Organization Chart of the company

• The support responds in a very generic way and normally they do not solve the doubts that arise Review collected by and hosted on G2.com.

Ramon O.
RO
Ramon O.
Senior Partner - Recruiting
Small-Business (50 or fewer emp.)
"Our first three months with Factorial HR"
5/5
What do you like best about Factorial?

We loved the multi-country aspects of the platform, especially as it relates to official holidays and vacation time. Review collected by and hosted on G2.com.

What do you dislike about Factorial?

The lack ability to set up automatic payment on the platform itself, it a good area of opportunity I think. Review collected by and hosted on G2.com.

Jeni B.
JB
Jeni B.
Financial Controller
Mid-Market (51-1000 emp.)
"Brillaint Software & service"
5/5
What do you like best about Factorial?

The customer experience was great - the staff were there every step of the way throughout implementation and continue to offer support. Review collected by and hosted on G2.com.

What do you dislike about Factorial?

There was nothing i have found yet that i dislike Review collected by and hosted on G2.com.

Savina M.
SM
Savina M.
Account Executive
Mid-Market (51-1000 emp.)
"All about my career in my hand"
5/5
What do you like best about Factorial?

The interface is incredible to use. Very different of all softwares of HR that I've use. In mobile app you can find your payslips, request vacation, see your vacation balance in real time and if you have any medical problem is possible inform your hr and share the document about medical leave. I could easy sign all documents sent by the company digitally. Review collected by and hosted on G2.com.

What do you dislike about Factorial?

Sometimes I faced some problems about interface when I changed app language, but this did not affect and was not critical. I made logout and then login again and the problem was solved. Review collected by and hosted on G2.com.

Response from Natan Domingos Garcia of Factorial

Thank you so much for your feedback!

Olin S.
OS
Olin S.
Head of HR
Mid-Market (51-1000 emp.)
"It's pretty good in general, great and intuitive layout, support and the team are great too."
4/5
What do you like best about Factorial?

The intuitive layout, it's very clean and also very easy to customize. Review collected by and hosted on G2.com.

What do you dislike about Factorial?

Some of the integrations don't work at all (Linkedin for instance), and then there are some small things which don't make sense - for example, when asking to sign contracts through the welcome space, hyperlinks disappear.

It would also be nice to be able to customize the colours and general theme to match your company a bit more. Review collected by and hosted on G2.com.

Juan Carlos R.
JR
Juan Carlos R.
Patient Care Specialist
Mid-Market (51-1000 emp.)
"RH tool"
5/5
What do you like best about Factorial?

The ability of requesting your day off without actually having to phisically comunicate it to your manager, which is usually occupied and you dont want to bother. Review collected by and hosted on G2.com.

What do you dislike about Factorial?

Some of the front-end features could be aprimorated, the colors aren't exactly very confortable to look at, maybe some pastel pallete would be great, or keep it with the basic black. Review collected by and hosted on G2.com.

Ramon M.
RM
Ramon M.
Responsable RRHH
Mid-Market (51-1000 emp.)
"It has made it much easier for us regarding time tracking, documentation, and absences."
5/5
What do you like best about Factorial?

What we like the most is the absences module, as it is very intuitive and the workers are very happy. They can be guided by the marker of absences taken and available. Review collected by and hosted on G2.com.

What do you dislike about Factorial?

Data analytics, as the percentages of the performance evaluation results are not shown with much clarity or reliability. We would like them to be available in a more specific and manageable format. Review collected by and hosted on G2.com.

CH
Caroline H.
Executive Assistant
Mid-Market (51-1000 emp.)
"Great platform and excellent service from the team"
4.5/5
What do you like best about Factorial?

The platform interface is smooth and flows well. The onboarding from the team and the continued team support has been excellent. Review collected by and hosted on G2.com.

What do you dislike about Factorial?

The platform has the odd couple of things that don't work so well, but Factorial are continually improving and take our feedback and actually do something with it or help us find a way to resolve it speedily so any issues are quickly resolved. Review collected by and hosted on G2.com.

Response from Natan Domingos Garcia of Factorial

Thank you, Caroline! We are always working to improve our platform based on our clients' feedback.