AL
Alex L.
Mid-Market (51-1000 emp.)
"Diamond in the rough - Will suit 95% of companies but only needs a small polish to be a shining gem"
4.5/5
What do you like best about Factorial?

Feature heavy product for a very good price compared to others on the market - we have a full suit of features whereas other software would only give us base modules for the same price Review collected by and hosted on G2.com.

What do you dislike about Factorial?

Cross-functionality of the modules can be better implemented - for example, variable that change in the future in contracts occurring should be able to be used in document generation for example. Review collected by and hosted on G2.com.

Nicolas S.
NS
Nicolas S.
Small-Business (50 or fewer emp.)
"Very hard to implement, very poor support"
0/5
What do you like best about Factorial?

Well-sold software: an offer that seems interesting during commercial exchanges, but quickly turns out to be not very operational Review collected by and hosted on G2.com.

What do you dislike about Factorial?

Very disappointing experience: Factorial trainers voluntarily lock the features for which we pay (!) while they are available to show us what seems simple. It often takes 2 months for Factorial to process a simple, legitimate request. And during this waiting time, we pay...

We opted for a solution 10x cheaper and 10x more efficient, despite our commitment over several more months that Factorial is keen to maintain (a penny is a penny, regardless of the service not provided!) Review collected by and hosted on G2.com.

Maroane A.
MA
Maroane A.
Small-Business (50 or fewer emp.)
"Corporate Customer Success"
4.5/5
What do you like best about Factorial?

- ATS and all the automation.

- Expense report is also fine.

- Not using the virtual cards, but I see the value in it and centralizing all the expenses for the company. Review collected by and hosted on G2.com.

What do you dislike about Factorial?

There are still some bugs here and there. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Ok but fast growing software"
2.5/5
What do you like best about Factorial?

Good design, strong suite of features, document storage is good Review collected by and hosted on G2.com.

What do you dislike about Factorial?

It is not built for the US market very well. Translations are poor, and some features are suited to European PTO and HR policies and not as much to American companies. Review collected by and hosted on G2.com.

Prof. Matteo M.
PM
Prof. Matteo M.
Tecnico Geologo
Higher Education
Small-Business (50 or fewer emp.)
"Factorial Function"
5/5
What do you like best about Factorial?

Ease of use, intelligent clocking in for employees Review collected by and hosted on G2.com.

What do you dislike about Factorial?

The graphics can be improved............ Review collected by and hosted on G2.com.

Daniel Alejandro C.
DC
Daniel Alejandro C.
Small-Business (50 or fewer emp.)
"Time tracking and human resources administration"
5/5
What do you like best about Factorial?

The platform excels in simplifying HR processes, from employee onboarding to time tracking and performance management. The intuitive interface and user-friendly design make it easy for users to navigate and utilize its various features seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Factorial?

The abundance of functionalities could lead to a steeper learning curve for new users. Review collected by and hosted on G2.com.

Neta Y.
NY
Neta Y.
Co-Founder & CPO
Mid-Market (51-1000 emp.)
"Good HR tool"
3.5/5
What do you like best about Factorial?

The UI, the customer care, the onboarding process was great and the implementation is easy, the fact i can ask for new features and sometimes get them Review collected by and hosted on G2.com.

What do you dislike about Factorial?

1) The system still has bugs

2) In some cases basic functionality becomes too complecated there (i mean mainky for administration purposes) Review collected by and hosted on G2.com.

Kathryn M.
KM
Kathryn M.
Human Resource and Development Manager
Small-Business (50 or fewer emp.)
"Highly flexible product, very user friendly interface"
4/5
What do you like best about Factorial?

Layout is clear and easy to use. Employees have had very few questions on using the system as it is so intuitive.

Implementation process was comprehensive. Customer support is fairly responsive. Review collected by and hosted on G2.com.

What do you dislike about Factorial?

The system is relatively new and always evolving. Whilst this is very exciting, it does also mean that the help guides are not always up to date. Review collected by and hosted on G2.com.

CL
Cian L.
Mid-Market (51-1000 emp.)
"New and user friendly"
4/5
What do you like best about Factorial?

I like that it is available to employees on their mobiles. I like I am able to control it from home. I like to have a point of contact Review collected by and hosted on G2.com.

What do you dislike about Factorial?

Response time from internal teams within Factorial. Review collected by and hosted on G2.com.

Fem M.
FM
Fem M.
Head of People
Small-Business (50 or fewer emp.)
"Good HRIS"
4/5
What do you like best about Factorial?

I like that it's crisp and clean. Very intuitive to use for our employees and is adjustable to a certain level for admins. I feel it's a great system to use when you are a start and scale up. Review collected by and hosted on G2.com.

What do you dislike about Factorial?

It's not so much a dislike as the platform is improving ongoing, but sometimes big changes suddenly happen en there is no choice for the user to use it or turn that functionality off. Review collected by and hosted on G2.com.